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Licensing Center Customer Information

This data set features a monthly snapshot of customer service information at the DCA Licensing Center.

Business Department of Consumer and Worker Protection (DCWP) Dataset azp6-hepu 6 fields
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Dataset fields
Showing 16 real records
42 Broadway
Licensing Office: 42 Broadway • Month: 2015-08-01T00:00:00.000 • Customers Served: 7758
Licensing Office
42 Broadway
Month
2015-08-01T00:00:00.000
Customers Served
7758
Average Wait Time
10.6
Average Transaction Time
11.3
Average Satisfaction Rating
4.84
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-02-01T00:00:00.000 • Customers Served: 6496
Licensing Office
42 Broadway
Month
2016-02-01T00:00:00.000
Customers Served
6496
Average Wait Time
8.5
Average Transaction Time
10.7
Average Satisfaction Rating
4.88
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-01-01T00:00:00.000 • Customers Served: 5225
Licensing Office
42 Broadway
Month
2016-01-01T00:00:00.000
Customers Served
5225
Average Wait Time
6.6
Average Transaction Time
11.7
Average Satisfaction Rating
4.88
42 Broadway
Licensing Office: 42 Broadway • Month: 2015-12-01T00:00:00.000 • Customers Served: 6489
Licensing Office
42 Broadway
Month
2015-12-01T00:00:00.000
Customers Served
6489
Average Wait Time
4.4
Average Transaction Time
11.4
Average Satisfaction Rating
4.88
42 Broadway
Licensing Office: 42 Broadway • Month: 2015-09-01T00:00:00.000 • Customers Served: 7870
Licensing Office
42 Broadway
Month
2015-09-01T00:00:00.000
Customers Served
7870
Average Wait Time
7.7
Average Transaction Time
11
Average Satisfaction Rating
4.86
Queens
Licensing Office: Queens • Month: 2016-02-01T00:00:00.000 • Customers Served: 249
Licensing Office
Queens
Month
2016-02-01T00:00:00.000
Customers Served
249
Average Wait Time
1
Average Transaction Time
19.2
42 Broadway
Licensing Office: 42 Broadway • Month: 2015-10-01T00:00:00.000 • Customers Served: 6712
Licensing Office
42 Broadway
Month
2015-10-01T00:00:00.000
Customers Served
6712
Average Wait Time
3.8
Average Transaction Time
11.4
Average Satisfaction Rating
4.89
42 Broadway
Licensing Office: 42 Broadway • Month: 2015-11-01T00:00:00.000 • Customers Served: 5669
Licensing Office
42 Broadway
Month
2015-11-01T00:00:00.000
Customers Served
5669
Average Wait Time
5.1
Average Transaction Time
11.2
Average Satisfaction Rating
4.9
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-03-01T00:00:00.000 • Customers Served: 9072
Licensing Office
42 Broadway
Month
2016-03-01T00:00:00.000
Customers Served
9072
Average Wait Time
14.9
Average Transaction Time
10.8
Average Satisfaction Rating
4.9
Queens
Licensing Office: Queens • Month: 2016-03-01T00:00:00.000 • Customers Served: 470
Licensing Office
Queens
Month
2016-03-01T00:00:00.000
Customers Served
470
Average Wait Time
1.6
Average Transaction Time
15.6
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-04-01T00:00:00.000 • Customers Served: 8275
Licensing Office
42 Broadway
Month
2016-04-01T00:00:00.000
Customers Served
8275
Average Wait Time
11.2
Average Transaction Time
10.5
Average Satisfaction Rating
4.9
Queens
Licensing Office: Queens • Month: 2016-04-01T00:00:00.000 • Customers Served: 499
Licensing Office
Queens
Month
2016-04-01T00:00:00.000
Customers Served
499
Average Wait Time
3.4
Average Transaction Time
17.9
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-05-01T00:00:00.000 • Customers Served: 7452
Licensing Office
42 Broadway
Month
2016-05-01T00:00:00.000
Customers Served
7452
Average Wait Time
10.4
Average Transaction Time
11
Average Satisfaction Rating
4.9
Queens
Licensing Office: Queens • Month: 2016-05-01T00:00:00.000 • Customers Served: 498
Licensing Office
Queens
Month
2016-05-01T00:00:00.000
Customers Served
498
Average Wait Time
2
Average Transaction Time
17.6
42 Broadway
Licensing Office: 42 Broadway • Month: 2016-06-01T00:00:00.000 • Customers Served: 6740
Licensing Office
42 Broadway
Month
2016-06-01T00:00:00.000
Customers Served
6740
Average Wait Time
6.5
Average Transaction Time
11.3
Average Satisfaction Rating
4.9
Queens
Licensing Office: Queens • Month: 2016-06-01T00:00:00.000 • Customers Served: 585
Licensing Office
Queens
Month
2016-06-01T00:00:00.000
Customers Served
585
Average Wait Time
1.6
Average Transaction Time
15.3
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