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PMMR Performance Indicators FY2013-15 (Historical Data)

This data contains all indicator data from the PY13-FY15 Preliminary Mayor's Management Reports (meaning all data from performance indicators related to each agency's work, not including budgeting and agency resource data).
The full text of the FY13-15 PMMRs, archived reports, and additional information is available at https://www1.nyc.gov/site/operations/performance/mmr.page.

City Government Mayor's Office of Operations (OPS) Dataset n6uf-ruxa 11 fields
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Dataset fields
Showing 50 real records
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Noise from Helicopter
Report Year
2013
Agency
EDC
Indicator Name
Noise from Helicopter
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
55.89941973
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Noise from Helicopter
Report Year
2013
Agency
EDC
Indicator Name
Noise from Helicopter
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
61.46179402
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Division Information Provided
Report Year
2013
Agency
EDC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.386847195
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Division Information Provided
Report Year
2013
Agency
EDC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.664451827
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Service Request Follow-Up
Report Year
2013
Agency
EDC
Indicator Name
Service Request Follow-Up
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.386847195
EDC
Report Year: 2013 • Agency: EDC • Indicator Name: Service Request Follow-Up
Report Year
2013
Agency
EDC
Indicator Name
Service Request Follow-Up
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.830564784
OEM
Report Year: 2013 • Agency: OEM • Indicator Name: Cooling Center Locations
Report Year
2013
Agency
OEM
Indicator Name
Cooling Center Locations
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Youth Services and Counseling - Youth Connect
Report Year
2013
Agency
DYCD
Indicator Name
Youth Services and Counseling - Youth Connect
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.713828937
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Shelter and Assistance for Runaway or Homeless Youth
Report Year
2013
Agency
DYCD
Indicator Name
Shelter and Assistance for Runaway or Homeless Youth
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.10645466
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Shelter and Assistance for Runaway or Homeless Youth
Report Year
2013
Agency
DYCD
Indicator Name
Shelter and Assistance for Runaway or Homeless Youth
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.27178257
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Literacy and GED Instruction for Adults
Report Year
2013
Agency
DYCD
Indicator Name
Literacy and GED Instruction for Adults
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
16.33203072
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Literacy and GED Instruction for Adults
Report Year
2013
Agency
DYCD
Indicator Name
Literacy and GED Instruction for Adults
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
17.30615508
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Literacy and GED Instruction for Non-English Speakers
Report Year
2013
Agency
DYCD
Indicator Name
Literacy and GED Instruction for Non-English Speakers
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.06602884
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Literacy and GED Instruction for Non-English Speakers
Report Year
2013
Agency
DYCD
Indicator Name
Literacy and GED Instruction for Non-English Speakers
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.738875566
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Division Information Provided
Report Year
2013
Agency
DYCD
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
11.21142703
DYCD
Report Year: 2013 • Agency: DYCD • Indicator Name: Division Information Provided
Report Year
2013
Agency
DYCD
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.05622169
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Not Found by 311
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Not Found by 311
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.158463238
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Not Found by 311
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Not Found by 311
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.758158634
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Taxi Complaint - Rude or Discourteous
Report Year
2013
Agency
TLC
Indicator Name
Taxi Complaint - Rude or Discourteous
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
2.921979684
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Taxi Complaint - Pick-Up Refused
Report Year
2013
Agency
TLC
Indicator Name
Taxi Complaint - Pick-Up Refused
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.812446299
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Taxi Complaint - Pick-Up Refused
Report Year
2013
Agency
TLC
Indicator Name
Taxi Complaint - Pick-Up Refused
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.024854117
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Yellow Taxi Fare Information
Report Year
2013
Agency
TLC
Indicator Name
Yellow Taxi Fare Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.16926476
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: School Construction Information
Report Year
2013
Agency
SCA
Indicator Name
School Construction Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.705882353
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: School Construction Information
Report Year
2013
Agency
SCA
Indicator Name
School Construction Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.161793372
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: School Construction Complaint
Report Year
2013
Agency
SCA
Indicator Name
School Construction Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
89.70588235
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: School Construction Complaint
Report Year
2013
Agency
SCA
Indicator Name
School Construction Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
90.44834308
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: Staff Information Provided
Report Year
2013
Agency
SCA
Indicator Name
Staff Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.588235294
SCA
Report Year: 2013 • Agency: SCA • Indicator Name: Staff Information Provided
Report Year
2013
Agency
SCA
Indicator Name
Staff Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.389863548
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Help Starting a Small Business
Report Year
2013
Agency
SBS
Indicator Name
Help Starting a Small Business
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
21.84548317
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Help Starting a Small Business
Report Year
2013
Agency
SBS
Indicator Name
Help Starting a Small Business
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
24.30490887
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Job Seeker Assistance
Report Year
2013
Agency
SBS
Indicator Name
Job Seeker Assistance
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.43012836
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Job Seeker Assistance
Report Year
2013
Agency
SBS
Indicator Name
Job Seeker Assistance
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.662631369
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: NYC Business Express Website - General Information
Report Year
2013
Agency
SBS
Indicator Name
NYC Business Express Website - General Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.354396701
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Division Information Provided
Report Year
2013
Agency
SBS
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.544199564
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Find a Workforce1 Career Center
Report Year
2013
Agency
SBS
Indicator Name
Find a Workforce1 Career Center
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
30.34633083
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Find a Workforce1 Career Center
Report Year
2013
Agency
SBS
Indicator Name
Find a Workforce1 Career Center
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
29.09405348
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Find a NYC Business Solutions Center
Report Year
2013
Agency
SBS
Indicator Name
Find a NYC Business Solutions Center
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.58561395
SBS
Report Year: 2013 • Agency: SBS • Indicator Name: Find a NYC Business Solutions Center
Report Year
2013
Agency
SBS
Indicator Name
Find a NYC Business Solutions Center
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.977384595
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: Find a Library - Queens
Report Year
2013
Agency
QPL
Indicator Name
Find a Library - Queens
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
47.91666667
DPR
Report Year: 2013 • Agency: DPR • Indicator Name: Find a Park
Report Year
2013
Agency
DPR
Indicator Name
Find a Park
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: Find a Library - Queens
Report Year
2013
Agency
QPL
Indicator Name
Find a Library - Queens
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
55.57461407
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: General Information - Queens Public Library
Report Year
2013
Agency
QPL
Indicator Name
General Information - Queens Public Library
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.9375
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: General Information - Queens Public Library
Report Year
2013
Agency
QPL
Indicator Name
General Information - Queens Public Library
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.231560892
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: Division Information Provided
Report Year
2013
Agency
QPL
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
19.16666667
QPL
Report Year: 2013 • Agency: QPL • Indicator Name: Division Information Provided
Report Year
2013
Agency
QPL
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
20.06861063
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Trade Waste License Registration
Report Year
2013
Agency
BIC
Indicator Name
Trade Waste License Registration
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Referral
Report Year
2013
Agency
BIC
Indicator Name
Division Referral
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Staff Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Staff Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
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