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PMMR Performance Indicators FY2013-15 (Historical Data)

This data contains all indicator data from the PY13-FY15 Preliminary Mayor's Management Reports (meaning all data from performance indicators related to each agency's work, not including budgeting and agency resource data).
The full text of the FY13-15 PMMRs, archived reports, and additional information is available at https://www1.nyc.gov/site/operations/performance/mmr.page.

City Government Mayor's Office of Operations (OPS) Dataset n6uf-ruxa 11 fields
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Dataset fields
Showing 50 real records
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Child Care Financial Assistance - Eligibility and Application Online
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility and Application Online
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Child Care Financial Assistance - Eligibility and Application Online
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility and Application Online
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
ACS
Report Year: 2013 • Agency: ACS • Indicator Sequence: 0
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility and Application In Person or By Phone
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
ACS
Report Year: 2013 • Agency: ACS • Indicator Sequence: 0
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility and Application In Person or By Phone
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Child Care Financial Assistance - Children's Services Clients
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Children's Services Clients
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
2
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Child Care Financial Assistance - Children's Services Clients
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Children's Services Clients
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
2
ACS
Report Year: 2013 • Agency: ACS • Indicator Sequence: 0
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility Information and Application By Mail
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
1
ACS
Report Year: 2013 • Agency: ACS • Indicator Sequence: 0
Report Year
2013
Agency
ACS
Indicator Name
Child Care Financial Assistance - Eligibility Information and Application By Mail
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
1
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Division Information Provided
Report Year
2013
Agency
ACS
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
ACS
Report Year: 2013 • Agency: ACS • Indicator Name: Division Information Provided
Report Year
2013
Agency
ACS
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
311
Report Year: 2013 • Agency: 311 • Indicator Name: Contact Information - Directory Assistance
Report Year
2013
Agency
311
Indicator Name
Contact Information - Directory Assistance
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
311
Report Year: 2013 • Agency: 311 • Indicator Name: Contact Information - Directory Assistance
Report Year
2013
Agency
311
Indicator Name
Contact Information - Directory Assistance
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
311
Report Year: 2013 • Agency: 311 • Indicator Name: City Worker or Agency Complaint or Compliment
Report Year
2013
Agency
311
Indicator Name
City Worker or Agency Complaint or Compliment
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
311
Report Year: 2013 • Agency: 311 • Indicator Name: City Worker or Agency Complaint or Compliment
Report Year
2013
Agency
311
Indicator Name
City Worker or Agency Complaint or Compliment
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
4
311
Report Year: 2013 • Agency: 311 • Indicator Name: Service Request Status - General
Report Year
2013
Agency
311
Indicator Name
Service Request Status - General
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
2
311
Report Year: 2013 • Agency: 311 • Indicator Name: Service Request Status - General
Report Year
2013
Agency
311
Indicator Name
Service Request Status - General
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
2
311
Report Year: 2013 • Agency: 311 • Indicator Name: Outside of 311 Jurisdiction
Report Year
2013
Agency
311
Indicator Name
Outside of 311 Jurisdiction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
311
Report Year: 2013 • Agency: 311 • Indicator Name: Outside of 311 Jurisdiction
Report Year
2013
Agency
311
Indicator Name
Outside of 311 Jurisdiction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
5
311
Report Year: 2013 • Agency: 311 • Indicator Name: Caller Hung Up
Report Year
2013
Agency
311
Indicator Name
Caller Hung Up
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
1
311
Report Year: 2013 • Agency: 311 • Indicator Name: Caller Hung Up
Report Year
2013
Agency
311
Indicator Name
Caller Hung Up
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
1
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Unknown
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Unknown
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
29.62808396
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Unknown
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Unknown
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
31.32915496
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Known
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Known
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
27.80900945
TLC
Report Year: 2013 • Agency: TLC • Indicator Name: Lost Property in a Taxi - Medallion Number Known
Report Year
2013
Agency
TLC
Indicator Name
Lost Property in a Taxi - Medallion Number Known
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
27.72422736
OCME
Report Year: 2013 • Agency: OCME • Indicator Name: Cremation Inquiries
Report Year
2013
Agency
OCME
Indicator Name
Cremation Inquiries
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.598240469
OCME
Report Year: 2013 • Agency: OCME • Indicator Name: Death Inquiries
Report Year
2013
Agency
OCME
Indicator Name
Death Inquiries
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
62.91012839
OCME
Report Year: 2013 • Agency: OCME • Indicator Name: Death Inquiries
Report Year
2013
Agency
OCME
Indicator Name
Death Inquiries
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
63.3431085
OCME
Report Year: 2013 • Agency: OCME • Indicator Name: World Trade Center DNA Samples
Report Year
2013
Agency
OCME
Indicator Name
World Trade Center DNA Samples
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.998573466
OCME
Report Year: 2013 • Agency: OCME • Indicator Name: World Trade Center DNA Samples
Report Year
2013
Agency
OCME
Indicator Name
World Trade Center DNA Samples
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.73313783
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: ECB Violation - Online Ticket Finder
Report Year
2013
Agency
OATH
Indicator Name
ECB Violation - Online Ticket Finder
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.691926346
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: ECB Violation - Information
Report Year
2013
Agency
OATH
Indicator Name
ECB Violation - Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
23.03470255
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: ECB Violation - Request Status or Copy
Report Year
2013
Agency
OATH
Indicator Name
ECB Violation - Request Status or Copy
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
29.62110482
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: ECB Borough Office Locations
Report Year
2013
Agency
OATH
Indicator Name
ECB Borough Office Locations
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.92422096
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Settling a Food Service Establishment Health Violation
Report Year
2013
Agency
OATH
Indicator Name
Settling a Food Service Establishment Health Violation
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
21.97891322
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Notice of Health Violation - General Information
Report Year
2013
Agency
OATH
Indicator Name
Notice of Health Violation - General Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
28.71046229
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Notice of Health Violation - Lost or Unreadable
Report Year
2013
Agency
OATH
Indicator Name
Notice of Health Violation - Lost or Unreadable
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
17.76155718
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Hearing on Taxi Limousine Commission Violation
Report Year
2013
Agency
OATH
Indicator Name
Hearing on Taxi Limousine Commission Violation
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.709631728
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Hearing on Taxi Limousine Commission Violation
Report Year
2013
Agency
OATH
Indicator Name
Hearing on Taxi Limousine Commission Violation
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
22.14111922
OATH
Report Year: 2013 • Agency: OATH • Indicator Name: Judge Conduct Complaint - City Agency Tribunals
Report Year
2013
Agency
OATH
Indicator Name
Judge Conduct Complaint - City Agency Tribunals
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.272506083
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Division Referral
Report Year
2013
Agency
NYPL
Indicator Name
Division Referral
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.979325354
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Division Information Provided
Report Year
2013
Agency
NYPL
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
11.26224157
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Division Information Provided
Report Year
2013
Agency
NYPL
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
14.44636678
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Library Complaint - Bronx - Manhattan - Staten Island
Report Year
2013
Agency
NYPL
Indicator Name
Library Complaint - Bronx - Manhattan - Staten Island
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
2.502720348
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Library Complaint - Bronx - Manhattan - Staten Island
Report Year
2013
Agency
NYPL
Indicator Name
Library Complaint - Bronx - Manhattan - Staten Island
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
2.724913495
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Elementary School Student After School Program - Enrolled
Report Year
2013
Agency
NYPL
Indicator Name
Elementary School Student After School Program - Enrolled
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
1.600346021
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: General Information - New York Public Library
Report Year
2013
Agency
NYPL
Indicator Name
General Information - New York Public Library
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.508161045
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: General Information - New York Public Library
Report Year
2013
Agency
NYPL
Indicator Name
General Information - New York Public Library
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.790657439
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Find a Library: Bronx, Manhattan, Staten Island
Report Year
2013
Agency
NYPL
Indicator Name
Find a Library: Bronx, Manhattan, Staten Island
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
77.36670294
NYPL
Report Year: 2013 • Agency: NYPL • Indicator Name: Find a Library: Bronx, Manhattan, Staten Island
Report Year
2013
Agency
NYPL
Indicator Name
Find a Library: Bronx, Manhattan, Staten Island
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
71.19377163
NYPD
Report Year: 2013 • Agency: NYPD • Indicator Name: Find a Police Precinct or PSA by Location
Report Year
2013
Agency
NYPD
Indicator Name
Find a Police Precinct or PSA by Location
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.55924499
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