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PMMR Performance Indicators FY2013-15 (Historical Data)

This data contains all indicator data from the PY13-FY15 Preliminary Mayor's Management Reports (meaning all data from performance indicators related to each agency's work, not including budgeting and agency resource data).
The full text of the FY13-15 PMMRs, archived reports, and additional information is available at https://www1.nyc.gov/site/operations/performance/mmr.page.

City Government Mayor's Office of Operations (OPS) Dataset n6uf-ruxa 11 fields
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Dataset fields
Showing 50 real records
DCA
Report Year: 2013 • Agency: DCA • Indicator Name: Retail Store Complaint
Report Year
2013
Agency
DCA
Indicator Name
Retail Store Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.666759041
DCA
Report Year: 2013 • Agency: DCA • Indicator Name: Retail Store Complaint
Report Year
2013
Agency
DCA
Indicator Name
Retail Store Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.504076625
DCA
Report Year: 2013 • Agency: DCA • Indicator Name: Home Improvement Contractor License Verification
Report Year
2013
Agency
DCA
Indicator Name
Home Improvement Contractor License Verification
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.1188158
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: CUNY Career PATH
Report Year
2013
Agency
CUNY
Indicator Name
CUNY Career PATH
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.851941017
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Free GED Bridge Classes - LaGuardia Community College
Report Year
2013
Agency
CUNY
Indicator Name
Free GED Bridge Classes - LaGuardia Community College
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.539572675
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Free GED Bridge Classes - LaGuardia Community College
Report Year
2013
Agency
CUNY
Indicator Name
Free GED Bridge Classes - LaGuardia Community College
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.069486405
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Division Information Provided
Report Year
2013
Agency
CUNY
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.935299428
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Division Information Provided
Report Year
2013
Agency
CUNY
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.042296073
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Find a CUNY College
Report Year
2013
Agency
CUNY
Indicator Name
Find a CUNY College
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
53.23502859
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: Find a CUNY College
Report Year
2013
Agency
CUNY
Indicator Name
Find a CUNY College
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
53.44410876
CUNY
Report Year: 2013 • Agency: CUNY • Indicator Name: CUNY Admissions Services
Report Year
2013
Agency
CUNY
Indicator Name
CUNY Admissions Services
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
12.30815528
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Bidding on DDC Projects
Report Year
2013
Agency
DDC
Indicator Name
Bidding on DDC Projects
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.232758621
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: DDC Project Inquiries and Complaints
Report Year
2013
Agency
DDC
Indicator Name
DDC Project Inquiries and Complaints
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
68.08510638
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: DDC Project Inquiries and Complaints
Report Year
2013
Agency
DDC
Indicator Name
DDC Project Inquiries and Complaints
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
48.49137931
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Sidewalk and Adjacent Curb or Street Damaged by Hurricane Irene
Report Year
2013
Agency
DDC
Indicator Name
Sidewalk and Adjacent Curb or Street Damaged by Hurricane Irene
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
2.127659574
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Sidewalk and Adjacent Curb or Street Damaged by Hurricane Irene
Report Year
2013
Agency
DDC
Indicator Name
Sidewalk and Adjacent Curb or Street Damaged by Hurricane Irene
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
18.96551724
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Division Information Provided
Report Year
2013
Agency
DDC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
1.70212766
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Division Information Provided
Report Year
2013
Agency
DDC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.232758621
OEM
Report Year: 2013 • Agency: OEM • Indicator Name: Cooling Center Locations
Report Year
2013
Agency
OEM
Indicator Name
Cooling Center Locations
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
Rank
Raw Value
3
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: General Inquiries for the Department of Design and Construction
Report Year
2013
Agency
DDC
Indicator Name
General Inquiries for the Department of Design and Construction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
26.38297872
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: General Inquiries for the Department of Design and Construction
Report Year
2013
Agency
DDC
Indicator Name
General Inquiries for the Department of Design and Construction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
26.07758621
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Zoning Information Desk
Report Year
2013
Agency
DCP
Indicator Name
Zoning Information Desk
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.22623516
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Zoning Information Desk
Report Year
2013
Agency
DCP
Indicator Name
Zoning Information Desk
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.837578442
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Waterfront - Flood Zone Information
Report Year
2013
Agency
DCP
Indicator Name
Waterfront - Flood Zone Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.334787461
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Waterfront - Flood Zone Information
Report Year
2013
Agency
DCP
Indicator Name
Waterfront - Flood Zone Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.904392765
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Purchase City Planning Maps and Books
Report Year
2013
Agency
DCP
Indicator Name
Purchase City Planning Maps and Books
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.517398803
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Purchase City Planning Maps and Books
Report Year
2013
Agency
DCP
Indicator Name
Purchase City Planning Maps and Books
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.387596899
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Filing of Uniform Land Use Review Procedure Applications
Report Year
2013
Agency
DCP
Indicator Name
Filing of Uniform Land Use Review Procedure Applications
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.131885969
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: City Planning - Hearings and Publications
Report Year
2013
Agency
DCP
Indicator Name
City Planning - Hearings and Publications
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.19379845
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Locate an Elected Official
Report Year
2013
Agency
DCP
Indicator Name
Locate an Elected Official
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
88.46505022
DCP
Report Year: 2013 • Agency: DCP • Indicator Name: Locate an Elected Official
Report Year
2013
Agency
DCP
Indicator Name
Locate an Elected Official
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
88.39977852
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Grants for Cultural Programs
Report Year
2013
Agency
DCLA
Indicator Name
Grants for Cultural Programs
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
2.184637068
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Grants for Cultural Programs
Report Year
2013
Agency
DCLA
Indicator Name
Grants for Cultural Programs
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
1.659076122
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Division Information Provided
Report Year
2013
Agency
DCLA
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.152924595
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Division Information Provided
Report Year
2013
Agency
DCLA
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.13272609
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Zoo or Aquarium
Report Year
2013
Agency
DCLA
Indicator Name
Find a Zoo or Aquarium
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
48.02677942
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Zoo or Aquarium
Report Year
2013
Agency
DCLA
Indicator Name
Find a Zoo or Aquarium
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
50.48796357
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Museum
Report Year
2013
Agency
DCLA
Indicator Name
Find a Museum
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
26.70894996
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Museum
Report Year
2013
Agency
DCLA
Indicator Name
Find a Museum
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
26.70787248
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Botanical Garden
Report Year
2013
Agency
DCLA
Indicator Name
Find a Botanical Garden
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.32417195
DCLA
Report Year: 2013 • Agency: DCLA • Indicator Name: Find a Botanical Garden
Report Year
2013
Agency
DCLA
Indicator Name
Find a Botanical Garden
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.783344177
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Sanitation Complaint - Private Carter
Report Year
2013
Agency
BIC
Indicator Name
Sanitation Complaint - Private Carter
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
36.4265928
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Commercial Waste and Private Carters Information
Report Year
2013
Agency
BIC
Indicator Name
Commercial Waste and Private Carters Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
49.05982906
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Commercial Waste and Private Carters Information
Report Year
2013
Agency
BIC
Indicator Name
Commercial Waste and Private Carters Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
53.73961219
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Trade Waste License Registration
Report Year
2013
Agency
BIC
Indicator Name
Trade Waste License Registration
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.982905983
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Trade Waste License Registration
Report Year
2013
Agency
BIC
Indicator Name
Trade Waste License Registration
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.279778393
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Referral
Report Year
2013
Agency
BIC
Indicator Name
Division Referral
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.138504155
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.170940171
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Division Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.415512465
BIC
Report Year: 2013 • Agency: BIC • Indicator Name: Staff Information Provided
Report Year
2013
Agency
BIC
Indicator Name
Staff Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
0.341880342
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