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PMMR Performance Indicators FY2013-15 (Historical Data)

This data contains all indicator data from the PY13-FY15 Preliminary Mayor's Management Reports (meaning all data from performance indicators related to each agency's work, not including budgeting and agency resource data).
The full text of the FY13-15 PMMRs, archived reports, and additional information is available at https://www1.nyc.gov/site/operations/performance/mmr.page.

City Government Mayor's Office of Operations (OPS) Dataset n6uf-ruxa 11 fields
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Dataset fields
Showing 50 real records
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Pay Phone Complaint - Street
Report Year
2013
Agency
DOITT
Indicator Name
Pay Phone Complaint - Street
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.57264957
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Cable Television Complaint - Service
Report Year
2013
Agency
DOITT
Indicator Name
Cable Television Complaint - Service
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
18.80222841
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Cable Television Complaint - Service
Report Year
2013
Agency
DOITT
Indicator Name
Cable Television Complaint - Service
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
18.08547009
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Cable Television Complaint - General
Report Year
2013
Agency
DOITT
Indicator Name
Cable Television Complaint - General
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
16.12116992
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Cable Television Complaint - General
Report Year
2013
Agency
DOITT
Indicator Name
Cable Television Complaint - General
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
12.47863248
DOITT
Report Year: 2013 • Agency: DOITT • Indicator Name: Verizon City-Wide Cable TV Franchise
Report Year
2013
Agency
DOITT
Indicator Name
Verizon City-Wide Cable TV Franchise
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
12.81337047
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Advantage Program - Assistance for Enrolled Tenant
Report Year
2013
Agency
DHS
Indicator Name
Advantage Program - Assistance for Enrolled Tenant
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
18.20657948
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Advantage Program - Assistance for Landlord or Broker After Lease Signing
Report Year
2013
Agency
DHS
Indicator Name
Advantage Program - Assistance for Landlord or Broker After Lease Signing
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
11.93424382
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homeless Shelter Complaint - Shelter Client
Report Year
2013
Agency
DHS
Indicator Name
Homeless Shelter Complaint - Shelter Client
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.627333398
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homeless Shelter Intake for Families with Children
Report Year
2013
Agency
DHS
Indicator Name
Homeless Shelter Intake for Families with Children
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
12.74591353
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homeless Shelter Intake for Families with Children
Report Year
2013
Agency
DHS
Indicator Name
Homeless Shelter Intake for Families with Children
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.70757432
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homelessness Prevention through HomeBase
Report Year
2013
Agency
DHS
Indicator Name
Homelessness Prevention through HomeBase
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
49.8655576
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homeless Shelter Intake for Single Adults
Report Year
2013
Agency
DHS
Indicator Name
Homeless Shelter Intake for Single Adults
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.12506045
DHS
Report Year: 2013 • Agency: DHS • Indicator Name: Homeless Shelter Intake for Single Adults
Report Year
2013
Agency
DHS
Indicator Name
Homeless Shelter Intake for Single Adults
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
14.05528619
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Lawyer Referral - For Seniors
Report Year
2013
Agency
DFTA
Indicator Name
Lawyer Referral - For Seniors
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
10.00170314
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Lawyer Referral - For Seniors
Report Year
2013
Agency
DFTA
Indicator Name
Lawyer Referral - For Seniors
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.557569405
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Housing Options - Senior - Frail, Disabled, or with Alzheimers or Dementia
Report Year
2013
Agency
DFTA
Indicator Name
Housing Options - Senior - Frail, Disabled, or with Alzheimers or Dementia
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.215873286
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: HEAP - Seniors Only - Application
Report Year
2013
Agency
DFTA
Indicator Name
HEAP - Seniors Only - Application
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.407872045
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Housing Options - Senior - Low-Income
Report Year
2013
Agency
DFTA
Indicator Name
Housing Options - Senior - Low-Income
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
12.62028442
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Housing Options - Senior - Low-Income
Report Year
2013
Agency
DFTA
Indicator Name
Housing Options - Senior - Low-Income
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.336218848
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Case Assistance for Seniors
Report Year
2013
Agency
DFTA
Indicator Name
Case Assistance for Seniors
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.49263391
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Case Assistance for Seniors
Report Year
2013
Agency
DFTA
Indicator Name
Case Assistance for Seniors
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.480708755
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Division Information Provided
Report Year
2013
Agency
DFTA
Indicator Name
Division Information Provided
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.539106618
DFTA
Report Year: 2013 • Agency: DFTA • Indicator Name: Find a Senior Center
Report Year
2013
Agency
DFTA
Indicator Name
Find a Senior Center
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
6.646512816
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Fire Hydrant - Running or Leaking
Report Year
2013
Agency
DEP
Indicator Name
Fire Hydrant - Running or Leaking
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.889702751
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Fire Hydrant - Running or Leaking
Report Year
2013
Agency
DEP
Indicator Name
Fire Hydrant - Running or Leaking
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
7.628847355
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Catch Basin Complaint
Report Year
2013
Agency
DEP
Indicator Name
Catch Basin Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.613055227
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Sewer Backup Complaint - During Business Hours and Saturdays
Report Year
2013
Agency
DEP
Indicator Name
Sewer Backup Complaint - During Business Hours and Saturdays
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.173066066
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Noise from Construction
Report Year
2013
Agency
DEP
Indicator Name
Noise from Construction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.818073418
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Noise from Construction
Report Year
2013
Agency
DEP
Indicator Name
Noise from Construction
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.617541456
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Sewer Backup Complaint
Report Year
2013
Agency
DEP
Indicator Name
Sewer Backup Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.15083894
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Catch Basin Clogged or Blocked
Report Year
2013
Agency
DEP
Indicator Name
Catch Basin Clogged or Blocked
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
5.580444596
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Fire Hydrant Running Full
Report Year
2013
Agency
DEP
Indicator Name
Fire Hydrant Running Full
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.00826165
DEP
Report Year: 2013 • Agency: DEP • Indicator Name: Fire Hydrant Running Full
Report Year
2013
Agency
DEP
Indicator Name
Fire Hydrant Running Full
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
13.34954197
DDC
Report Year: 2013 • Agency: DDC • Indicator Name: Bidding on DDC Projects
Report Year
2013
Agency
DDC
Indicator Name
Bidding on DDC Projects
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
1.70212766
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Find a School
Report Year
2013
Agency
DOE
Indicator Name
Find a School
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
14.0564998
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Find a School
Report Year
2013
Agency
DOE
Indicator Name
Find a School
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
15.07067778
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Find a School District by Location
Report Year
2013
Agency
DOE
Indicator Name
Find a School District by Location
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.97702883
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Find a School District by Location
Report Year
2013
Agency
DOE
Indicator Name
Find a School District by Location
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.650235593
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Public School Calendar
Report Year
2013
Agency
DOE
Indicator Name
Public School Calendar
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
16.8246418
DOE
Report Year: 2013 • Agency: DOE • Indicator Name: Public School Calendar
Report Year
2013
Agency
DOE
Indicator Name
Public School Calendar
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.642382506
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Jail System Complaint
Report Year
2013
Agency
DOC
Indicator Name
Jail System Complaint
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.644385193
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Location if Not Found in City Jail Lookup
Report Year
2013
Agency
DOC
Indicator Name
Inmate Location if Not Found in City Jail Lookup
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
4.067712532
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Location and Information
Report Year
2013
Agency
DOC
Indicator Name
Inmate Location and Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
37.49612451
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Location and Information
Report Year
2013
Agency
DOC
Indicator Name
Inmate Location and Information
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
19.94029851
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Visit Schedule
Report Year
2013
Agency
DOC
Indicator Name
Inmate Visit Schedule
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
9.546102809
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Visit Schedule
Report Year
2013
Agency
DOC
Indicator Name
Inmate Visit Schedule
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
14.32172471
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Information - Holding Location or Release Date
Report Year
2013
Agency
DOC
Indicator Name
Inmate Information - Holding Location or Release Date
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
8.905472637
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Inmate Release Planning and Services
Report Year
2013
Agency
DOC
Indicator Name
Inmate Release Planning and Services
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
3.077943615
DOC
Report Year: 2013 • Agency: DOC • Indicator Name: Rikers Island Inmate Property Pickup
Report Year
2013
Agency
DOC
Indicator Name
Rikers Island Inmate Property Pickup
Indicator Sequence
0
Desired Direction
NA
Critical Flag
NA
Geography
NA
Measure Type
% of Inquiries
Raw Value
31.0008061
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