Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5353

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

305

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

DOB

Department of Buildings

7782

5507

Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.

Promptly address complaints.

Number of Priority B (nonemergency) complaints received - Bronx 3

No

BIS mainframe maintained by DOB

The number of complaints describing nonemergency (Priority B) conditions received by DOB. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.

2008-08-05T16:10:00.000

None

Yes

CB

203

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOT

Department of Transportation

2900

2900

Maintain the City’s transportation infrastructure.

Maintain a state of good repair for the City’s streets, sidewalks, and highways.

Pothole work orders

No

Division of Roadway Repair & Maintenance - Resource Management Unit

The number of new work orders opened for potholes on streets (excludes work orders for bridges and arterial highways). Potholes are reported through calls to the 311 Customer Service Center, emails and written correspondence by the public, elected officials or agency personnel during the course of inspections. A work order may include multiple potholes.

2007-05-31T18:08:00.000

Down

No

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1932

8050

1

CUNY

City University of New York

3793

3793

Improve student outcomes

Prepare students for professional success

Students passing the National Council Licensure Examination for Registered Nurses (%) (CY)

No

Office of Applied Research, Evaluation, and Data Analytics

The percent of CUNY community college nursing students passing the National Council Licensure Examination for Registered Nurses (NCLEX) based on the number of test-takers.

2007-08-08T14:52:00.000

Up

No

No

Annually

12

Calendar Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

NNY

New New York

15404

15404

(Retired) New seats created by eligible property owners receiving an abatement  

Yes

2023-12-29T14:16:00.000

None

Monthly

No

2026

2025-10-01T00:00:00.000

DOHMH

Department of Health and Mental Hygiene

5343

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

207

No

Annually

26

Calendar Year

No

Number

2021

2021-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

8.2

1

DOHMH

Department of Health and Mental Hygiene

9204

9204

Provide high-quality and timely service to the public.

Provide birth and death certificates to the public quickly and efficiently.

Average response time for birth certificates by mail/online/in person (days)

No

Office of Vital Records

The average response time for birth certificates by mail/online/in person (days) from receipt of necessary documentation to response/issuance. Outlier, voided and canceled orders are excluded.

2010-08-26T13:17:00.000

Down

No

No

Monthly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

2.6

2.6

3

3

1

DCAS

Department of Citywide Administrative Services

2202

2202

Manage energy use by City agencies.

Maximize citywide efforts to monitor and reduce energy use to reach greenhouse gas reduction goals.

Total energy purchased (trillions of British thermal units)

No

DCAS Energy Management

Total energy purchased during the fiscal year in trillions of British thermal units (BTUs), including electricity, gas, and steam.

2007-05-07T18:22:00.000

Down

No

Yes

Annually

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1000000000

CCHR

City Commission on Human Rights

2314

2314

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints referred to the Office of Administrative Trials and Hearings

No

Law Enforcement Bureau

The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2017

2017-02-01T00:00:00.000

0

14

1

DOHMH

Department of Health and Mental Hygiene

5353

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

305

No

Annually

26

Calendar Year

No

Number

2017

2016-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5326

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

102

No

Annually

26

Calendar Year

No

Number

2022

2022-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2023

2023-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2019

2019-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2018

2018-01-01T00:00:00.000

NA

1

NYPD

New York City Police Department

9825

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 26th Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

26

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5373

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

407

No

Annually

26

Calendar Year

No

Number

2019

2019-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5376

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

410

No

Annually

26

Calendar Year

No

Number

2023

2022-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15321

15321

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Phone calls received by InfoLine staff

No

Law Enforcement Bureau

Total phone calls received by the Commission's InfoLine staff, including voicemails.

2023-12-21T16:26:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2022

2021-11-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4968

3950

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny auto - 17th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny auto corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

17

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2021

2020-09-01T00:00:00.000

NA

1

HRA

Human Resources Administration

15508

15508

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

Cases receiving emergency rental assistance

No

HRA Housing and Homeless Assistance Services/Initiatives, Rental Assistance Unit

The monthly volume of cases receiving rental arrears payments, including both those receiving one-time and ongoing assistance.

2024-07-12T16:38:00.000

None

No

No

Annually

8

Fiscal Year

No

Number

2016

2015-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2017

2016-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2024

2024-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2018

2018-04-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

8476

1687

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the overall condition of small parks and playgrounds (%) - Community District 212

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds that pass an inspection based on up to 16 individual features. If three or more features are rated unacceptable based on the Parks Inspection Program’s standards, or if one condition is judged a serious safety hazard, the entire site is rated unacceptable. Additionally, a failed cleanliness rating will automatically result in an unacceptable rating for overall condition.

2007-04-11T18:32:00.000

Up

Yes

CB

212

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

LAW

Law Department

10352

10352

Represent the City of New York in litigation and other legal matters involving the City’s interests.

Reduce the City's caseload in federal court

Dismissals and discontinuances

No

Law Department Law Department Matter Management System System (Special Federal Litigation Division)

The number of federal court tort cases handled by the Department's Special Federal Litigation Division where the action has been dismissed or discontinued.

2013-02-28T11:28:00.000

Up

No

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

0

14

1

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2016

2016-06-01T00:00:00.000

6.0

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2025

2024-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2020

2019-08-01T00:00:00.000

NA

1

TLC

Taxi and Limousine Commission

10932

10932

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards, and licensing requirements.

Promote excellent customer service to passengers.

TLC driver complaints that were eligible for prosecution

No

Prosecution

The total number of complaints received against TLC drivers where the customer agreed to participate in TLC's investigation, TLC was able to verify the information provided by the customer, and the information gave TLC reasonable cause to believe the TLC driver violated a TLC rule(s).

2016-10-25T11:23:00.000

None

No

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1058

3471

1

DOHMH

Department of Health and Mental Hygiene

5377

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

411

No

Annually

26

Calendar Year

No

Number

2023

2023-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11240

11240

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Inquiries received

No

Law Enforcement Bureau

Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.

2018-12-19T11:48:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2022

2022-01-01T00:00:00.000

865

6985

1

NYPD

New York City Police Department

9846

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 63rd Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

63

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2017

2017-02-01T00:00:00.000

NA

22.8

21.8

1

DOHMH

Department of Health and Mental Hygiene

5373

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

407

No

Annually

26

Calendar Year

No

Number

2024

2024-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5373

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

407

No

Annually

26

Calendar Year

No

Number

2023

2023-01-01T00:00:00.000

NA

1

ACS

Administration for Children's Services

12571

12571

Protect children from child abuse.

Respond quickly to every allegation of abuse and neglect and perform thorough assessments of safety and risk.

New CARES cases

No

Connections, Division of Policy Planning and Measurement/Office of Research and Analytics

Number of new Collaborative Assessment Response, Engagement, and Support (CARES) cases opened. CARES (Collaborative Assessment, Response, Engagement and Support is an alternative Child Protective response to some reports of child maltreatment. CARES does not require an investigation and determination of allegations and individual culpability for families reported to the SCR. It is an alternative approach to providing protection to children by engaging families in an assessment of child safety and of family needs, in finding solutions to family problems and in identifying informal and formal supports to meet their needs and increase their ability to care for their children.

2022-07-11T15:49:00.000

Up

No

Yes

Monthly

1

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

982

2447

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2019

2018-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11263

11263

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of civil penalties imposed ($)

No

Law Enforcement Bureau

The value in dollars of civil penalties ordered to be paid to the City due to violation of City Human Rights Law.

2019-01-15T14:16:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2017

2017-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15295

15295

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Pregnancy-associated mortality ratio (per 100,000 live births) (Five-year averages) (CY)

No

Bureau of Maternal Infant and Reproductive Health, MMRIA database

The number of pregnancy-associated deaths among Black women and birthing people per 100,000 live births. Data is by calendar year. To address variability caused by small numbers of deaths, pregnancy-associated mortality ratios are presented as five-year rolling averages. There is a data lag time of 143 weeks due to Health Department protocol and CDC guidance on the case identification and review process timeline to accurately evaluate each death.

2023-12-07T16:24:00.000

Down

No

No

Annually

75

Calendar Year

No

Number

2020

2019-08-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

6944

918

Enforce City laws relating to air pollution, noise pollution and hazardous materials.

Investigate complaints in a timely manner.

Air quality complaints received - Manhattan 3

No

Bureau of Environmental Compliance

The total number of air quality complaints received during the reporting period.

2007-03-28T19:32:00.000

None

Yes

CB

103

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11264

11264

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open matters

No

Law Enforcement Bureau

Number of pending matters at the close of the reporting period.

2019-01-15T15:45:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2024

2023-09-01T00:00:00.000

1250

1250

1

CCHR

City Commission on Human Rights

15316

15316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:13:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2020

2020-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2019

2019-01-01T00:00:00.000

NA

1

CCRB

Civilian Complaint Review Board

2160

2160

Investigate, prosecute and resolve claims of police misconduct.

Increase the use of mediation to resolve complaints.

Officers who accepted mediation (%)

No

Mediation Unit, Complaint Tracking System

The percentage of identified officers who accepted mediation after the civilian(s) agreed to mediate the complaint as an alternative to a full investigation.

2007-04-26T18:06:00.000

Up

No

No

Monthly

7

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

100

95

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

DOT

Department of Transportation

2890

2862

Maintain the City’s transportation infrastructure.

Maintain a state of good repair for the City’s streets, sidewalks, and highways.

Streets maintained with a pavement rating of Good (%): Queens 7

No

Division of Roadway Repair & Maintenance – Resource Management Unit

The number of surveyed lane miles of local roadways assigned a condition rating of good, fair, or poor divided by the total number of surveyed lane miles. Note DOT changed its rating method to the pavement condition index (PCI), which is a numerical value that is calculated from a visual survey of pavement distress on a sample of the City’s network. DOT surveys at least 50 percent of City streets each year. DOT’s PCI is measured on a scale from 1 to 10, and many factors affect the value, including pavement age, traffic loads and available maintenance funding.Condition ratings are grouped in the following categories for each fiscal year: Good (%) — ratings greater than or equal to 6.7 to 10 Fair (%) — ratings greater than or equal to 2.7 to less than 6.7 Poor (%) — ratings less than 2.7

2007-05-31T18:08:00.000

Up

Yes

CB

407

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10322

10322

Detect, prevent, and reduce the transmission of infectious diseases.

Reduce new cases of HIV and other sexually transmitted infections.

New HIV diagnoses (CY)

No

Bureau of Hepatitis, HIV, and Sexually Transmitted Infections

The number of new HIV diagnoses cases reported to the NYC Department of Health and Mental Hygiene. HIV surveillance data—including data on new HIV diagnoses—are reported annually on the calendar year (i.e. FY24 = CY23). Data for the previous full calendar year are embargoed until the release of the HIV Surveillance Annual Report in early December.

2013-02-06T16:08:00.000

Down

No

Yes

Annually

26

Calendar Year

Yes

Number

2026

2025-10-01T00:00:00.000

NA

1