911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD
Date: 2026-08-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-08-24T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
857
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
151.32
Call To Agency Dispatch
322.67
Call To Agency Arrival
620.96
Call To First Arrival Multi
599.57
Median Pickup
3
Median Calltaker Handoff
118
Median Dispatch
72
Median Travel
194
Median Cumulative First
433
Average Travel
4.97
Average Dispatch
2.86
Average Calltaker Processing
2.45
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2631
Call To First Pickup
4.09
Call To Pd Calltaker Handoff
164.43
Call To Agency Dispatch
800.62
Call To Agency Arrival
2066.62
Call To First Arrival Multi
2061.58
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
128
Median Travel
457
Median Cumulative First
903
Average Travel
21.1
Average Dispatch
10.6
Average Calltaker Processing
2.67
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4294
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
173
Call To Agency Dispatch
1270.8
Call To Agency Arrival
4448.63
Call To First Arrival Multi
4401.1
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
224
Median Travel
1232
Median Cumulative First
2063
Average Travel
52.96
Average Dispatch
18.3
Average Calltaker Processing
2.82
Average Pickup
0.06
NYPD
Date: 2026-08-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-08-24T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2199
Call To First Pickup
4
Call To Pd Calltaker Handoff
135.18
Call To Agency Dispatch
319.5
Call To Agency Arrival
766.02
Call To First Arrival Multi
731.75
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
76
Median Travel
256
Median Cumulative First
497
Average Travel
7.44
Average Dispatch
3.07
Average Calltaker Processing
2.19
Average Pickup
0.07
FDNY
Date: 2026-08-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-08-24T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
192
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
35.67
Call To Fdny Pickup
34.57
Call To Fdny Job Creation
85.67
Call To Agency Dispatch
101.15
Call To Agency Arrival
298.81
Call To First Arrival Multi
294.01
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
182.5
Median Cumulative First
277
Average Travel
3.29
Average Dispatch
0.17
Average Calltaker Processing
0.53
Average Pickup
0.06
Average Fd Pickup
0.1
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
108
Call To First Pickup
4.21
Call To Pd Calltaker Handoff
193.86
Call To Agency Dispatch
636.12
Call To Agency Arrival
4322.27
Call To First Arrival Multi
2935.44
Median Pickup
3
Median Calltaker Handoff
169.5
Median Dispatch
111
Median Travel
2283.5
Median Cumulative First
1167.5
Average Travel
61.44
Average Dispatch
7.37
Average Calltaker Processing
3.16
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
250
Call To First Pickup
4.77
Call To Pd Calltaker Handoff
190.14
Call To Agency Dispatch
1512.85
Call To Agency Arrival
5435.82
Call To First Arrival Multi
5090.13
Median Pickup
3
Median Calltaker Handoff
175.5
Median Dispatch
348
Median Travel
1999
Median Cumulative First
2624
Average Travel
65.38
Average Dispatch
22.05
Average Calltaker Processing
3.09
Average Pickup
0.08
FDNY
Date: 2026-08-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-08-24T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2426
Call To First Pickup
3.93
Call To Pd Calltaker Handoff
183.36
Call To Fdny Pickup
53.71
Call To Fdny Job Creation
112.47
Call To Agency Dispatch
252.11
Call To Agency Arrival
600.08
Call To First Arrival Multi
553.09
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
310
Median Cumulative First
431
Average Travel
5.8
Average Dispatch
0.22
Average Calltaker Processing
2.99
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.98
FDNY
Date: 2026-08-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-08-24T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
132
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
32.58
Call To Fdny Pickup
36.69
Call To Fdny Job Creation
86.28
Call To Agency Dispatch
96.78
Call To Agency Arrival
384.11
Call To First Arrival Multi
379.27
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
253.5
Median Cumulative First
347.5
Average Travel
4.79
Average Dispatch
0.16
Average Calltaker Processing
0.47
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.83
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3615
Call To First Pickup
4.08
Call To Pd Calltaker Handoff
204.88
Call To Agency Dispatch
1384.9
Call To Agency Arrival
7424.02
Call To First Arrival Multi
7299.12
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
284
Median Travel
3133
Median Cumulative First
4179
Average Travel
100.65
Average Dispatch
19.67
Average Calltaker Processing
3.35
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1782
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
146.8
Call To Agency Dispatch
762.59
Call To Agency Arrival
3268.28
Call To First Arrival Multi
3265.65
Median Pickup
3
Median Calltaker Handoff
120
Median Dispatch
171.5
Median Travel
1057
Median Cumulative First
1681.5
Average Travel
41.76
Average Dispatch
10.26
Average Calltaker Processing
2.38
Average Pickup
0.06
EMS
Date: 2026-08-24T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-08-24T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
8581
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
86.25
Call To Ems Pickup
93.43
Call To Agency Job Creation
149.74
Call To Agency Dispatch
249.73
Call To Agency Arrival
752.99
Call To First Arrival Multi
661.89
Median Pickup
3
Median Calltaker Handoff
80
Median Ems Pickup
11.5
Median Ems Job Creation
34
Median Dispatch
87.5
Median Travel
447
Median Cumulative First
554.5
Average Travel
8.39
Average Dispatch
2.72
Average Ems Processing
0.96
Average Ems Pickup
0.15
Average Calltaker Processing
1.37
Average Pickup
0.07
NYPD
Date: 2026-08-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-08-24T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
825
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
177.95
Call To Agency Dispatch
674.91
Call To Agency Arrival
1825.3
Call To First Arrival Multi
1802.44
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
124
Median Travel
469
Median Cumulative First
876
Average Travel
19.17
Average Dispatch
8.28
Average Calltaker Processing
2.9
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
4772
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
168.76
Call To Agency Dispatch
1046.15
Call To Agency Arrival
4944.63
Call To First Arrival Multi
4816.91
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
232
Median Travel
1828
Median Cumulative First
2508
Average Travel
64.97
Average Dispatch
14.62
Average Calltaker Processing
2.75
Average Pickup
0.06
FDNY
Date: 2026-08-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-08-24T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3353
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
316.86
Call To Ems Pickup
83.85
Call To Agency Job Creation
308.99
Call To Agency Dispatch
351.34
Call To Agency Arrival
700.77
Call To First Arrival Multi
622.26
Median Pickup
3
Median Calltaker Handoff
137
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
329
Median Cumulative First
497
Average Travel
5.82
Average Dispatch
0.57
Average Ems Processing
2.85
Average Ems Pickup
0.09
Average Calltaker Processing
5.21
Average Pickup
0.06
EMS
Date: 2026-08-24T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-08-24T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
10064
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
106.69
Call To Ems Pickup
115.86
Call To Agency Job Creation
173.5
Call To Agency Dispatch
729.97
Call To Agency Arrival
1515.27
Call To First Arrival Multi
1385.06
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
12
Median Ems Job Creation
38
Median Dispatch
132.75
Median Travel
593
Median Cumulative First
841.5
Average Travel
13.09
Average Dispatch
10.39
Average Ems Processing
0.98
Average Ems Pickup
0.19
Average Calltaker Processing
1.71
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1453
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
165.28
Call To Agency Dispatch
1016.76
Call To Agency Arrival
3679.43
Call To First Arrival Multi
3653.58
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
213
Median Travel
1187
Median Cumulative First
1886
Average Travel
44.38
Average Dispatch
14.19
Average Calltaker Processing
2.69
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-08-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
73
Call To First Pickup
4.34
Call To Pd Calltaker Handoff
140.96
Call To Agency Dispatch
691
Call To Agency Arrival
1497.88
Call To First Arrival Multi
1497.88
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
104
Median Travel
442
Median Cumulative First
914
Average Travel
13.45
Average Dispatch
9.17
Average Calltaker Processing
2.28
Average Pickup
0.07
FDNY
Date: 2026-08-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-08-17T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4185
Call To First Pickup
4.19
Call To Pd Calltaker Handoff
379.21
Call To Ems Pickup
88.03
Call To Agency Job Creation
370.04
Call To Agency Dispatch
412.51
Call To Agency Arrival
777.18
Call To First Arrival Multi
672.92
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
7
Median Travel
332
Median Cumulative First
498
Average Travel
6.08
Average Dispatch
0.56
Average Ems Processing
3.39
Average Ems Pickup
0.09
Average Calltaker Processing
6.25
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
255
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
197.15
Call To Agency Dispatch
1384.56
Call To Agency Arrival
4872.11
Call To First Arrival Multi
4515.56
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
222
Median Travel
1683
Median Cumulative First
2635
Average Travel
58.13
Average Dispatch
19.79
Average Calltaker Processing
3.22
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3003
Call To First Pickup
3.93
Call To Pd Calltaker Handoff
164.83
Call To Agency Dispatch
823.06
Call To Agency Arrival
2041.16
Call To First Arrival Multi
2021.74
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
133
Median Travel
468
Median Cumulative First
923
Average Travel
20.3
Average Dispatch
10.97
Average Calltaker Processing
2.68
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
108
Call To First Pickup
4.16
Call To Pd Calltaker Handoff
144.12
Call To Agency Dispatch
575.29
Call To Agency Arrival
1501.17
Call To First Arrival Multi
1501.17
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
115.5
Median Travel
436
Median Cumulative First
738
Average Travel
15.43
Average Dispatch
7.19
Average Calltaker Processing
2.33
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
74
Call To First Pickup
4.35
Call To Pd Calltaker Handoff
194.74
Call To Agency Dispatch
607
Call To Agency Arrival
4231.53
Call To First Arrival Multi
2083.61
Median Pickup
3
Median Calltaker Handoff
176.5
Median Dispatch
110.5
Median Travel
2301
Median Cumulative First
641.5
Average Travel
60.41
Average Dispatch
6.87
Average Calltaker Processing
3.17
Average Pickup
0.07
FDNY
Date: 2026-08-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-08-17T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3218
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
175.61
Call To Fdny Pickup
54.56
Call To Fdny Job Creation
119.59
Call To Agency Dispatch
258.42
Call To Agency Arrival
617.43
Call To First Arrival Multi
577.37
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
316
Median Cumulative First
442
Average Travel
5.98
Average Dispatch
0.35
Average Calltaker Processing
2.86
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.08
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1751
Call To First Pickup
4.04
Call To Pd Calltaker Handoff
165.06
Call To Agency Dispatch
996.24
Call To Agency Arrival
3640.82
Call To First Arrival Multi
3609.04
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
210
Median Travel
1172
Median Cumulative First
1904
Average Travel
44.08
Average Dispatch
13.85
Average Calltaker Processing
2.68
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3982
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
203.48
Call To Agency Dispatch
1504.59
Call To Agency Arrival
7257.27
Call To First Arrival Multi
7107.91
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
318.5
Median Travel
3110.5
Median Cumulative First
4140
Average Travel
95.88
Average Dispatch
21.69
Average Calltaker Processing
3.32
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1985
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
155.27
Call To Agency Dispatch
838.62
Call To Agency Arrival
3476.11
Call To First Arrival Multi
3471.79
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
170
Median Travel
1178
Median Cumulative First
1823
Average Travel
43.96
Average Dispatch
11.39
Average Calltaker Processing
2.52
Average Pickup
0.07
NYPD
Date: 2026-08-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-08-17T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2481
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
139.25
Call To Agency Dispatch
318.95
Call To Agency Arrival
809.78
Call To First Arrival Multi
775.96
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
75
Median Travel
262
Median Cumulative First
513
Average Travel
8.18
Average Dispatch
3
Average Calltaker Processing
2.25
Average Pickup
0.07
NYPD
Date: 2026-08-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-08-17T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1045
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
145.54
Call To Agency Dispatch
277.09
Call To Agency Arrival
571
Call To First Arrival Multi
550.1
Median Pickup
3
Median Calltaker Handoff
110
Median Dispatch
68
Median Travel
193
Median Cumulative First
418
Average Travel
4.9
Average Dispatch
2.19
Average Calltaker Processing
2.36
Average Pickup
0.06
FDNY
Date: 2026-08-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-08-17T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
221
Call To First Pickup
4.13
Call To Pd Calltaker Handoff
41.02
Call To Fdny Pickup
33.83
Call To Fdny Job Creation
86.9
Call To Agency Dispatch
107.75
Call To Agency Arrival
311.67
Call To First Arrival Multi
311.67
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
196
Median Cumulative First
289
Average Travel
3.4
Average Dispatch
0.16
Average Calltaker Processing
0.61
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.88
EMS
Date: 2026-08-17T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-08-17T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10109
Call To First Pickup
4.16
Call To Pd Calltaker Handoff
89.55
Call To Ems Pickup
96.45
Call To Agency Job Creation
153.14
Call To Agency Dispatch
273.76
Call To Agency Arrival
784.16
Call To First Arrival Multi
689.19
Median Pickup
3
Median Calltaker Handoff
82.5
Median Ems Pickup
10
Median Ems Job Creation
35
Median Dispatch
89
Median Travel
452
Median Cumulative First
557
Average Travel
8.51
Average Dispatch
3.07
Average Ems Processing
0.96
Average Ems Pickup
0.15
Average Calltaker Processing
1.42
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5765
Call To First Pickup
4.06
Call To Pd Calltaker Handoff
170.85
Call To Agency Dispatch
1059.55
Call To Agency Arrival
4921.4
Call To First Arrival Multi
4748.23
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
213
Median Travel
1772
Median Cumulative First
2420
Average Travel
64.36
Average Dispatch
14.81
Average Calltaker Processing
2.78
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4993
Call To First Pickup
4.1
Call To Pd Calltaker Handoff
174.19
Call To Agency Dispatch
1239.42
Call To Agency Arrival
4312.41
Call To First Arrival Multi
4288.31
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
248
Median Travel
1150
Median Cumulative First
1938
Average Travel
51.22
Average Dispatch
17.75
Average Calltaker Processing
2.83
Average Pickup
0.07
FDNY
Date: 2026-08-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-08-17T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
161
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
30.6
Call To Fdny Pickup
34.62
Call To Fdny Job Creation
100.7
Call To Agency Dispatch
111.44
Call To Agency Arrival
393.65
Call To First Arrival Multi
390.65
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
8
Median Travel
265
Median Cumulative First
353
Average Travel
4.7
Average Dispatch
0.18
Average Calltaker Processing
0.45
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.1
EMS
Date: 2026-08-17T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-08-17T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11883
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
109.65
Call To Ems Pickup
117.97
Call To Agency Job Creation
175.35
Call To Agency Dispatch
951.91
Call To Agency Arrival
1772.62
Call To First Arrival Multi
1626.78
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
10.5
Median Ems Job Creation
39
Median Dispatch
144
Median Travel
594.5
Median Cumulative First
888.75
Average Travel
13.68
Average Dispatch
14.04
Average Ems Processing
0.98
Average Ems Pickup
0.18
Average Calltaker Processing
1.76
Average Pickup
0.07
NYPD
Date: 2026-08-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-08-17T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
899
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
175.76
Call To Agency Dispatch
723.36
Call To Agency Arrival
2185.58
Call To First Arrival Multi
2130.48
Median Pickup
3
Median Calltaker Handoff
149
Median Dispatch
133
Median Travel
466
Median Cumulative First
882
Average Travel
24.37
Average Dispatch
9.13
Average Calltaker Processing
2.86
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-08-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
242
Call To Agency Dispatch
511
Call To Agency Arrival
557
Call To First Arrival Multi
557
Median Pickup
4
Median Calltaker Handoff
238
Median Dispatch
269
Median Travel
46
Median Cumulative First
557
Average Travel
0.77
Average Dispatch
4.48
Average Calltaker Processing
3.97
Average Pickup
0.07
EMS
Date: 2026-08-10T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-08-10T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11764
Call To First Pickup
4.68
Call To Pd Calltaker Handoff
112.49
Call To Ems Pickup
122.35
Call To Agency Job Creation
178.33
Call To Agency Dispatch
1024.29
Call To Agency Arrival
1864.22
Call To First Arrival Multi
1720.12
Median Pickup
3
Median Calltaker Handoff
94.5
Median Ems Pickup
11.5
Median Ems Job Creation
39
Median Dispatch
150
Median Travel
623.5
Median Cumulative First
937.5
Average Travel
14
Average Dispatch
15.2
Average Ems Processing
0.95
Average Ems Pickup
0.21
Average Calltaker Processing
1.8
Average Pickup
0.08
FDNY
Date: 2026-08-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-08-10T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4226
Call To First Pickup
4.67
Call To Pd Calltaker Handoff
423.25
Call To Ems Pickup
89.38
Call To Agency Job Creation
413.06
Call To Agency Dispatch
458.03
Call To Agency Arrival
809.45
Call To First Arrival Multi
718.37
Median Pickup
3
Median Calltaker Handoff
142
Median Ems Pickup
5
Median Ems Job Creation
60
Median Dispatch
7
Median Travel
331
Median Cumulative First
506
Average Travel
5.86
Average Dispatch
0.58
Average Ems Processing
4.23
Average Ems Pickup
0.1
Average Calltaker Processing
6.98
Average Pickup
0.08
FDNY
Date: 2026-08-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-08-10T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3134
Call To First Pickup
4.7
Call To Pd Calltaker Handoff
201.67
Call To Fdny Pickup
54.27
Call To Fdny Job Creation
113.37
Call To Agency Dispatch
270.42
Call To Agency Arrival
623.59
Call To First Arrival Multi
554.42
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
317.5
Median Cumulative First
440
Average Travel
5.89
Average Dispatch
0.21
Average Calltaker Processing
3.28
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
0.99
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
117
Call To First Pickup
4.92
Call To Pd Calltaker Handoff
130.63
Call To Agency Dispatch
517.35
Call To Agency Arrival
1594.3
Call To First Arrival Multi
1589.56
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
165
Median Travel
503
Median Cumulative First
982
Average Travel
17.95
Average Dispatch
6.45
Average Calltaker Processing
2.1
Average Pickup
0.08
NYPD
Date: 2026-08-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-08-10T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1062
Call To First Pickup
4.38
Call To Pd Calltaker Handoff
150.92
Call To Agency Dispatch
304.62
Call To Agency Arrival
632.17
Call To First Arrival Multi
611.22
Median Pickup
3
Median Calltaker Handoff
117
Median Dispatch
73
Median Travel
196
Median Cumulative First
442
Average Travel
5.46
Average Dispatch
2.56
Average Calltaker Processing
2.44
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5506
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
171.85
Call To Agency Dispatch
1119.8
Call To Agency Arrival
5142.45
Call To First Arrival Multi
4962.43
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
239
Median Travel
1832.5
Median Cumulative First
2526.5
Average Travel
67.04
Average Dispatch
15.8
Average Calltaker Processing
2.79
Average Pickup
0.08
NYPD
Date: 2026-08-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-08-10T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
887
Call To First Pickup
5.52
Call To Pd Calltaker Handoff
169.97
Call To Agency Dispatch
776.67
Call To Agency Arrival
2127.5
Call To First Arrival Multi
2071.22
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
138
Median Travel
521
Median Cumulative First
951
Average Travel
22.51
Average Dispatch
10.11
Average Calltaker Processing
2.74
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5249
Call To First Pickup
4.5
Call To Pd Calltaker Handoff
175.35
Call To Agency Dispatch
1240.72
Call To Agency Arrival
4213.73
Call To First Arrival Multi
4171.5
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
234
Median Travel
1149
Median Cumulative First
1965
Average Travel
49.55
Average Dispatch
17.76
Average Calltaker Processing
2.85
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: United States Postal Service - Bio Hazard Detection System
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
United States Postal Service - Bio Hazard Detection System
Of Incidents Calculated
1
Call To First Pickup
3
Call To Pd Calltaker Handoff
460
Call To Agency Dispatch
531
Call To Agency Arrival
4850
Call To First Arrival Multi
4850
Median Pickup
3
Median Calltaker Handoff
457
Median Dispatch
71
Median Travel
4319
Median Cumulative First
4850
Average Travel
71.98
Average Dispatch
1.18
Average Calltaker Processing
7.62
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1953
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
151.17
Call To Agency Dispatch
812.87
Call To Agency Arrival
3618.09
Call To First Arrival Multi
3617.22
Median Pickup
3
Median Calltaker Handoff
123
Median Dispatch
169
Median Travel
1201
Median Cumulative First
1877
Average Travel
46.75
Average Dispatch
11.03
Average Calltaker Processing
2.44
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
105
Call To First Pickup
5.81
Call To Pd Calltaker Handoff
208.23
Call To Agency Dispatch
548.49
Call To Agency Arrival
3369.87
Call To First Arrival Multi
1750.7
Median Pickup
3
Median Calltaker Handoff
161
Median Dispatch
97
Median Travel
1323
Median Cumulative First
513
Average Travel
47.02
Average Dispatch
5.67
Average Calltaker Processing
3.37
Average Pickup
0.1
FDNY
Date: 2026-08-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-08-10T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
172
Call To First Pickup
4.71
Call To Pd Calltaker Handoff
37.99
Call To Fdny Pickup
35.91
Call To Fdny Job Creation
93.74
Call To Agency Dispatch
106.98
Call To Agency Arrival
367.13
Call To First Arrival Multi
362.64
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
241
Median Cumulative First
344
Average Travel
4.34
Average Dispatch
0.16
Average Calltaker Processing
0.55
Average Pickup
0.08
Average Fd Pickup
0.08
Average Fd Processing
0.96
NYPD
Date: 2026-08-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-08-10T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2615
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
147.33
Call To Agency Dispatch
347.44
Call To Agency Arrival
813.25
Call To First Arrival Multi
777.08
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
80
Median Travel
260
Median Cumulative First
524
Average Travel
7.76
Average Dispatch
3.34
Average Calltaker Processing
2.38
Average Pickup
0.08