911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2026-02-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-02-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5571
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
166.61
Call To Agency Dispatch
916.03
Call To Agency Arrival
4759.66
Call To First Arrival Multi
4626.34
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
231
Median Travel
1880
Median Cumulative First
2489
Average Travel
64.06
Average Dispatch
12.49
Average Calltaker Processing
2.71
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-02-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
83
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
151.57
Call To Agency Dispatch
523.34
Call To Agency Arrival
1261.63
Call To First Arrival Multi
1261.63
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
108
Median Travel
459
Median Cumulative First
846
Average Travel
12.3
Average Dispatch
6.2
Average Calltaker Processing
2.47
Average Pickup
0.06
NYPD
Date: 2026-02-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-02-02T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
741
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
166.83
Call To Agency Dispatch
500.98
Call To Agency Arrival
1649.76
Call To First Arrival Multi
1607.64
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
106
Median Travel
484
Median Cumulative First
818
Average Travel
19.15
Average Dispatch
5.57
Average Calltaker Processing
2.72
Average Pickup
0.06
EMS
Date: 2026-02-02T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-02-02T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12816
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
111.38
Call To Ems Pickup
120.9
Call To Agency Job Creation
179.93
Call To Agency Dispatch
1100.58
Call To Agency Arrival
2034.63
Call To First Arrival Multi
1823.24
Median Pickup
3
Median Calltaker Handoff
97
Median Ems Pickup
12
Median Ems Job Creation
38.5
Median Dispatch
178.5
Median Travel
690.25
Median Cumulative First
1003.25
Average Travel
15.57
Average Dispatch
16.49
Average Ems Processing
1
Average Ems Pickup
0.2
Average Calltaker Processing
1.79
Average Pickup
0.07
NYPD
Date: 2026-02-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-02-02T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
837
Call To First Pickup
4.19
Call To Pd Calltaker Handoff
148.13
Call To Agency Dispatch
280.81
Call To Agency Arrival
591.77
Call To First Arrival Multi
561.73
Median Pickup
3
Median Calltaker Handoff
117
Median Dispatch
65
Median Travel
215
Median Cumulative First
444
Average Travel
5.18
Average Dispatch
2.21
Average Calltaker Processing
2.4
Average Pickup
0.07
EMS
Date: 2026-01-26T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-01-26T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12521
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
107.74
Call To Ems Pickup
118.21
Call To Agency Job Creation
177.56
Call To Agency Dispatch
1269.97
Call To Agency Arrival
2274.37
Call To First Arrival Multi
2069.79
Median Pickup
3
Median Calltaker Handoff
95.5
Median Ems Pickup
12.5
Median Ems Job Creation
38.5
Median Dispatch
180.25
Median Travel
710.75
Median Cumulative First
1046.5
Average Travel
16.74
Average Dispatch
19.37
Average Ems Processing
1.01
Average Ems Pickup
0.22
Average Calltaker Processing
1.73
Average Pickup
0.06
NYPD
Date: 2026-01-26T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-01-26T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2032
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
137.66
Call To Agency Dispatch
279.1
Call To Agency Arrival
733
Call To First Arrival Multi
711.19
Median Pickup
3
Median Calltaker Handoff
103.5
Median Dispatch
67
Median Travel
289
Median Cumulative First
524
Average Travel
7.57
Average Dispatch
2.36
Average Calltaker Processing
2.23
Average Pickup
0.06
FDNY
Date: 2026-01-26T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-01-26T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
314
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
65.06
Call To Fdny Pickup
40.57
Call To Fdny Job Creation
110.86
Call To Agency Dispatch
149.54
Call To Agency Arrival
462.23
Call To First Arrival Multi
457.33
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
40
Median Dispatch
10
Median Travel
298
Median Cumulative First
397
Average Travel
5.21
Average Dispatch
0.21
Average Calltaker Processing
1.02
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.17
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1701
Call To First Pickup
3.95
Call To Pd Calltaker Handoff
152.18
Call To Agency Dispatch
665.55
Call To Agency Arrival
3160.48
Call To First Arrival Multi
3119.31
Median Pickup
3
Median Calltaker Handoff
121
Median Dispatch
164
Median Travel
1086
Median Cumulative First
1663
Average Travel
41.58
Average Dispatch
8.56
Average Calltaker Processing
2.47
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2904
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
141.61
Call To Agency Dispatch
611.69
Call To Agency Arrival
3050
Call To First Arrival Multi
3048.67
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
140
Median Travel
1186
Median Cumulative First
1698
Average Travel
40.64
Average Dispatch
7.83
Average Calltaker Processing
2.29
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2666
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
159.7
Call To Agency Dispatch
552.96
Call To Agency Arrival
1664.42
Call To First Arrival Multi
1659.67
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
107
Median Travel
524
Median Cumulative First
895
Average Travel
18.52
Average Dispatch
6.55
Average Calltaker Processing
2.6
Average Pickup
0.06
FDNY
Date: 2026-01-26T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-01-26T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3997
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
180.45
Call To Fdny Pickup
52.65
Call To Fdny Job Creation
114.65
Call To Agency Dispatch
255.98
Call To Agency Arrival
678.73
Call To First Arrival Multi
634.03
Median Pickup
3
Median Calltaker Handoff
24
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
7
Median Travel
367
Median Cumulative First
494
Average Travel
7.05
Average Dispatch
0.24
Average Calltaker Processing
2.94
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.03
FDNY
Date: 2026-01-26T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-01-26T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3626
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
514.35
Call To Ems Pickup
88.39
Call To Agency Job Creation
502.39
Call To Agency Dispatch
565.39
Call To Agency Arrival
1000.47
Call To First Arrival Multi
865.06
Median Pickup
3
Median Calltaker Handoff
145
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
8
Median Travel
393.5
Median Cumulative First
571
Average Travel
7.25
Average Dispatch
0.85
Average Ems Processing
5.66
Average Ems Pickup
0.1
Average Calltaker Processing
8.51
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5605
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
167.05
Call To Agency Dispatch
811.9
Call To Agency Arrival
4528.78
Call To First Arrival Multi
4378.45
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
225
Median Travel
1974
Median Cumulative First
2567
Average Travel
61.95
Average Dispatch
10.75
Average Calltaker Processing
2.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3021
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
207.81
Call To Agency Dispatch
981.53
Call To Agency Arrival
6231.94
Call To First Arrival Multi
6133.88
Median Pickup
3
Median Calltaker Handoff
181
Median Dispatch
239
Median Travel
2897
Median Cumulative First
3682
Average Travel
87.51
Average Dispatch
12.9
Average Calltaker Processing
3.4
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
83
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
126.92
Call To Agency Dispatch
343.66
Call To Agency Arrival
1228.83
Call To First Arrival Multi
1228.83
Median Pickup
3
Median Calltaker Handoff
98
Median Dispatch
92
Median Travel
513
Median Cumulative First
820
Average Travel
14.75
Average Dispatch
3.61
Average Calltaker Processing
2.06
Average Pickup
0.06
FDNY
Date: 2026-01-26T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-01-26T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
302
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
28.53
Call To Fdny Pickup
30.71
Call To Fdny Job Creation
81.78
Call To Agency Dispatch
96.05
Call To Agency Arrival
326.79
Call To First Arrival Multi
321.49
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
224
Median Cumulative First
307.5
Average Travel
3.85
Average Dispatch
0.19
Average Calltaker Processing
0.41
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
401
Call To First Pickup
3.86
Call To Pd Calltaker Handoff
190.3
Call To Agency Dispatch
875.68
Call To Agency Arrival
4448.63
Call To First Arrival Multi
4275.02
Median Pickup
3
Median Calltaker Handoff
165
Median Dispatch
235
Median Travel
1806
Median Cumulative First
2475
Average Travel
59.55
Average Dispatch
11.42
Average Calltaker Processing
3.11
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
3
Call To Pd Calltaker Handoff
54.5
Call To Agency Dispatch
257.5
Call To Agency Arrival
334.5
Call To First Arrival Multi
334.5
Median Pickup
3
Median Calltaker Handoff
51.5
Median Dispatch
203
Median Travel
77
Median Cumulative First
334.5
Average Travel
1.28
Average Dispatch
3.38
Average Calltaker Processing
0.86
Average Pickup
0.05
NYPD
Date: 2026-01-26T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-01-26T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
698
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
172.71
Call To Agency Dispatch
541.3
Call To Agency Arrival
1722.49
Call To First Arrival Multi
1711.8
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
119
Median Travel
555.5
Median Cumulative First
901.5
Average Travel
19.69
Average Dispatch
6.14
Average Calltaker Processing
2.81
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
142
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
168.32
Call To Agency Dispatch
630.42
Call To Agency Arrival
4424.2
Call To First Arrival Multi
1956.25
Median Pickup
3
Median Calltaker Handoff
142.5
Median Dispatch
153
Median Travel
2197
Median Cumulative First
517
Average Travel
63.23
Average Dispatch
7.7
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-01-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4923
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
170.74
Call To Agency Dispatch
868.18
Call To Agency Arrival
3688.83
Call To First Arrival Multi
3661.03
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
202
Median Travel
1201
Median Cumulative First
1890
Average Travel
47.01
Average Dispatch
11.62
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD
Date: 2026-01-26T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-01-26T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
800
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
148.37
Call To Agency Dispatch
283.29
Call To Agency Arrival
608.58
Call To First Arrival Multi
589.87
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
69
Median Travel
228
Median Cumulative First
471
Average Travel
5.42
Average Dispatch
2.25
Average Calltaker Processing
2.41
Average Pickup
0.06
EMS
Date: 2026-01-26T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-01-26T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9639
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
86.97
Call To Ems Pickup
94.66
Call To Agency Job Creation
153.24
Call To Agency Dispatch
335.52
Call To Agency Arrival
963.02
Call To First Arrival Multi
848.39
Median Pickup
3
Median Calltaker Handoff
83.75
Median Ems Pickup
11
Median Ems Job Creation
35
Median Dispatch
95.5
Median Travel
551.25
Median Cumulative First
654
Average Travel
10.46
Average Dispatch
4.14
Average Ems Processing
1
Average Ems Pickup
0.16
Average Calltaker Processing
1.39
Average Pickup
0.06
NYPD
Date: 2026-01-19T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-01-19T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
698
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
166.93
Call To Agency Dispatch
472.87
Call To Agency Arrival
1508.46
Call To First Arrival Multi
1448.29
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
98
Median Travel
515.5
Median Cumulative First
804
Average Travel
17.26
Average Dispatch
5.1
Average Calltaker Processing
2.72
Average Pickup
0.06
FDNY
Date: 2026-01-19T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-01-19T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
270
Call To First Pickup
3.22
Call To Pd Calltaker Handoff
26.63
Call To Fdny Pickup
30.61
Call To Fdny Job Creation
81.51
Call To Agency Dispatch
91.41
Call To Agency Arrival
296.73
Call To First Arrival Multi
296.41
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
198.5
Median Cumulative First
286.5
Average Travel
3.42
Average Dispatch
0.16
Average Calltaker Processing
0.39
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.85
FDNY
Date: 2026-01-19T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-01-19T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3156
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
295.37
Call To Ems Pickup
84.51
Call To Agency Job Creation
288.07
Call To Agency Dispatch
329.03
Call To Agency Arrival
701.99
Call To First Arrival Multi
580.86
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
8
Median Travel
348
Median Cumulative First
504
Average Travel
6.22
Average Dispatch
0.56
Average Ems Processing
2.64
Average Ems Pickup
0.09
Average Calltaker Processing
4.87
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
271
Call To First Pickup
3.24
Call To Pd Calltaker Handoff
193.15
Call To Agency Dispatch
667.39
Call To Agency Arrival
3834.73
Call To First Arrival Multi
3528.68
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
173
Median Travel
1684
Median Cumulative First
2273
Average Travel
52.79
Average Dispatch
7.9
Average Calltaker Processing
3.17
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4721
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
169.31
Call To Agency Dispatch
774.01
Call To Agency Arrival
3239.23
Call To First Arrival Multi
3215.31
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
174
Median Travel
1076
Median Cumulative First
1656
Average Travel
41.09
Average Dispatch
10.08
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1803
Call To First Pickup
3.24
Call To Pd Calltaker Handoff
147.17
Call To Agency Dispatch
660.62
Call To Agency Arrival
3102.82
Call To First Arrival Multi
3070.03
Median Pickup
3
Median Calltaker Handoff
119
Median Dispatch
177
Median Travel
1156
Median Cumulative First
1673
Average Travel
40.7
Average Dispatch
8.56
Average Calltaker Processing
2.4
Average Pickup
0.05
NYPD
Date: 2026-01-19T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-01-19T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2024
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
134.51
Call To Agency Dispatch
253.73
Call To Agency Arrival
649.11
Call To First Arrival Multi
633.25
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
63
Median Travel
256
Median Cumulative First
476
Average Travel
6.59
Average Dispatch
1.99
Average Calltaker Processing
2.19
Average Pickup
0.05
NYPD
Date: 2026-01-19T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-01-19T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
827
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
146.87
Call To Agency Dispatch
252.08
Call To Agency Arrival
538.31
Call To First Arrival Multi
505.37
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
61
Median Travel
187
Median Cumulative First
416
Average Travel
4.77
Average Dispatch
1.75
Average Calltaker Processing
2.39
Average Pickup
0.06
FDNY
Date: 2026-01-19T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-01-19T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3225
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
121.11
Call To Fdny Pickup
50.04
Call To Fdny Job Creation
112.25
Call To Agency Dispatch
194.32
Call To Agency Arrival
551.14
Call To First Arrival Multi
516.83
Median Pickup
3
Median Calltaker Handoff
23
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
317
Median Cumulative First
432
Average Travel
5.95
Average Dispatch
0.2
Average Calltaker Processing
1.96
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.04
EMS
Date: 2026-01-19T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-01-19T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11942
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
105
Call To Ems Pickup
113.96
Call To Agency Job Creation
171.98
Call To Agency Dispatch
527.37
Call To Agency Arrival
1287.67
Call To First Arrival Multi
1167.91
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
12
Median Ems Job Creation
37.5
Median Dispatch
118
Median Travel
612.5
Median Cumulative First
787.5
Average Travel
12.67
Average Dispatch
7.04
Average Ems Processing
0.99
Average Ems Pickup
0.19
Average Calltaker Processing
1.69
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5572
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
161.24
Call To Agency Dispatch
706.94
Call To Agency Arrival
4155.47
Call To First Arrival Multi
4030.47
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
185
Median Travel
1694.5
Median Cumulative First
2199
Average Travel
57.48
Average Dispatch
9.09
Average Calltaker Processing
2.63
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
139
Call To First Pickup
3.16
Call To Pd Calltaker Handoff
188.68
Call To Agency Dispatch
494.58
Call To Agency Arrival
3299.74
Call To First Arrival Multi
1376.92
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
110
Median Travel
1790
Median Cumulative First
462
Average Travel
46.75
Average Dispatch
5.1
Average Calltaker Processing
3.09
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2648
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
160.21
Call To Agency Dispatch
499.03
Call To Agency Arrival
1626.11
Call To First Arrival Multi
1614.83
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
97
Median Travel
445.5
Median Cumulative First
796
Average Travel
18.78
Average Dispatch
5.65
Average Calltaker Processing
2.61
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
103
Call To First Pickup
3.17
Call To Pd Calltaker Handoff
129.1
Call To Agency Dispatch
471.07
Call To Agency Arrival
1216.28
Call To First Arrival Multi
1216.28
Median Pickup
3
Median Calltaker Handoff
99
Median Dispatch
88
Median Travel
463
Median Cumulative First
807
Average Travel
12.42
Average Dispatch
5.7
Average Calltaker Processing
2.1
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3499
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
201.97
Call To Agency Dispatch
896.86
Call To Agency Arrival
5798.08
Call To First Arrival Multi
5711.26
Median Pickup
3
Median Calltaker Handoff
170
Median Dispatch
216
Median Travel
2673
Median Cumulative First
3423
Average Travel
81.69
Average Dispatch
11.58
Average Calltaker Processing
3.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-19T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-01-19T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2880
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
139.61
Call To Agency Dispatch
512.87
Call To Agency Arrival
2616.96
Call To First Arrival Multi
2615.34
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
124
Median Travel
925.5
Median Cumulative First
1402
Average Travel
35.07
Average Dispatch
6.22
Average Calltaker Processing
2.27
Average Pickup
0.06
FDNY
Date: 2026-01-19T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-01-19T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
278
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
43.43
Call To Fdny Pickup
37.65
Call To Fdny Job Creation
119.22
Call To Agency Dispatch
141.05
Call To Agency Arrival
415.1
Call To First Arrival Multi
406.28
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
10
Median Travel
261.5
Median Cumulative First
363
Average Travel
4.57
Average Dispatch
0.21
Average Calltaker Processing
0.67
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.36
EMS
Date: 2026-01-19T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-01-19T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
8834
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
83.51
Call To Ems Pickup
89.52
Call To Agency Job Creation
148.15
Call To Agency Dispatch
212.93
Call To Agency Arrival
708.64
Call To First Arrival Multi
629.58
Median Pickup
3
Median Calltaker Handoff
79
Median Ems Pickup
11
Median Ems Job Creation
34
Median Dispatch
83.5
Median Travel
445.5
Median Cumulative First
552
Average Travel
8.26
Average Dispatch
2.16
Average Ems Processing
1
Average Ems Pickup
0.13
Average Calltaker Processing
1.34
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
156
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
167.76
Call To Agency Dispatch
530.34
Call To Agency Arrival
3418.72
Call To First Arrival Multi
1479.08
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
122.5
Median Travel
1730.5
Median Cumulative First
497.5
Average Travel
48.14
Average Dispatch
6.04
Average Calltaker Processing
2.74
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2647
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
157.87
Call To Agency Dispatch
499.53
Call To Agency Arrival
1443.26
Call To First Arrival Multi
1438.25
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
105
Median Travel
426
Median Cumulative First
781
Average Travel
15.73
Average Dispatch
5.69
Average Calltaker Processing
2.58
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
102
Call To First Pickup
3.1
Call To Pd Calltaker Handoff
131.32
Call To Agency Dispatch
433.49
Call To Agency Arrival
1198.25
Call To First Arrival Multi
1179.52
Median Pickup
3
Median Calltaker Handoff
92
Median Dispatch
127.5
Median Travel
421.5
Median Cumulative First
725.5
Average Travel
12.75
Average Dispatch
5.04
Average Calltaker Processing
2.14
Average Pickup
0.05
EMS
Date: 2026-01-12T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-01-12T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9313
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
82.68
Call To Ems Pickup
88.6
Call To Agency Job Creation
147.27
Call To Agency Dispatch
212.97
Call To Agency Arrival
695.31
Call To First Arrival Multi
617.83
Median Pickup
3
Median Calltaker Handoff
76.5
Median Ems Pickup
10
Median Ems Job Creation
34.5
Median Dispatch
81.5
Median Travel
428.75
Median Cumulative First
529.75
Average Travel
8.04
Average Dispatch
2.17
Average Ems Processing
1
Average Ems Pickup
0.13
Average Calltaker Processing
1.32
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1876
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
149.63
Call To Agency Dispatch
630.24
Call To Agency Arrival
2936.55
Call To First Arrival Multi
2919.74
Median Pickup
3
Median Calltaker Handoff
123
Median Dispatch
168
Median Travel
981
Median Cumulative First
1520.5
Average Travel
38.44
Average Dispatch
8.01
Average Calltaker Processing
2.44
Average Pickup
0.05
FDNY
Date: 2026-01-12T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-01-12T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2488
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
190.69
Call To Fdny Pickup
53.02
Call To Fdny Job Creation
110.27
Call To Agency Dispatch
259.85
Call To Agency Arrival
600.5
Call To First Arrival Multi
520.31
Median Pickup
3
Median Calltaker Handoff
25
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
303
Median Cumulative First
420
Average Travel
5.68
Average Dispatch
0.24
Average Calltaker Processing
3.12
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.95
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
254
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
189.13
Call To Agency Dispatch
900.36
Call To Agency Arrival
4106.67
Call To First Arrival Multi
3892.01
Median Pickup
3
Median Calltaker Handoff
158.5
Median Dispatch
258.5
Median Travel
1599.5
Median Cumulative First
2228
Average Travel
53.44
Average Dispatch
11.85
Average Calltaker Processing
3.09
Average Pickup
0.06
NYPD
Date: 2026-01-12T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-01-12T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
860
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
139.6
Call To Agency Dispatch
250.13
Call To Agency Arrival
504.94
Call To First Arrival Multi
493.36
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
62.5
Median Travel
188.5
Median Cumulative First
402.5
Average Travel
4.25
Average Dispatch
1.84
Average Calltaker Processing
2.27
Average Pickup
0.06