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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2266
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
135.96
Call To Agency Dispatch
513.2
Call To Agency Arrival
2630.36
Call To First Arrival Multi
2626.02
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
124.5
Median Travel
899.5
Median Cumulative First
1332
Average Travel
35.29
Average Dispatch
6.29
Average Calltaker Processing
2.21
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3851
Call To First Pickup
3.24
Call To Pd Calltaker Handoff
197.69
Call To Agency Dispatch
911.67
Call To Agency Arrival
5567.02
Call To First Arrival Multi
5481.67
Median Pickup
3
Median Calltaker Handoff
165
Median Dispatch
231
Median Travel
2540
Median Cumulative First
3314
Average Travel
77.59
Average Dispatch
11.9
Average Calltaker Processing
3.24
Average Pickup
0.05
FDNY
Date: 2026-01-12T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-01-12T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
256
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
29.78
Call To Fdny Pickup
33.16
Call To Fdny Job Creation
94.97
Call To Agency Dispatch
105.99
Call To Agency Arrival
309.21
Call To First Arrival Multi
308.44
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
44.5
Median Dispatch
9
Median Travel
197.5
Median Cumulative First
291
Average Travel
3.39
Average Dispatch
0.17
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.03
NYPD
Date: 2026-01-12T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-01-12T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2209
Call To First Pickup
3.25
Call To Pd Calltaker Handoff
135.06
Call To Agency Dispatch
265.15
Call To Agency Arrival
673.02
Call To First Arrival Multi
655.15
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
65
Median Travel
249
Median Cumulative First
473
Average Travel
6.8
Average Dispatch
2.17
Average Calltaker Processing
2.2
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4835
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
167.8
Call To Agency Dispatch
735.88
Call To Agency Arrival
3207.13
Call To First Arrival Multi
3174.58
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
183
Median Travel
978
Median Cumulative First
1579
Average Travel
41.19
Average Dispatch
9.47
Average Calltaker Processing
2.74
Average Pickup
0.05
FDNY
Date: 2026-01-12T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-01-12T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3403
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
299.45
Call To Ems Pickup
86.59
Call To Agency Job Creation
291.9
Call To Agency Dispatch
329.77
Call To Agency Arrival
694.83
Call To First Arrival Multi
591.35
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
343
Median Cumulative First
496
Average Travel
6.08
Average Dispatch
0.51
Average Ems Processing
2.67
Average Ems Pickup
0.1
Average Calltaker Processing
4.94
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-01-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5673
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
160.96
Call To Agency Dispatch
712.86
Call To Agency Arrival
4086.04
Call To First Arrival Multi
3987.98
Median Pickup
3
Median Calltaker Handoff
123
Median Dispatch
194
Median Travel
1581
Median Cumulative First
2196
Average Travel
56.22
Average Dispatch
9.2
Average Calltaker Processing
2.63
Average Pickup
0.06
EMS
Date: 2026-01-12T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-01-12T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11551
Call To First Pickup
3.25
Call To Pd Calltaker Handoff
102.15
Call To Ems Pickup
109.75
Call To Agency Job Creation
169.16
Call To Agency Dispatch
453.18
Call To Agency Arrival
1188.62
Call To First Arrival Multi
1063.53
Median Pickup
3
Median Calltaker Handoff
90.5
Median Ems Pickup
10.5
Median Ems Job Creation
38
Median Dispatch
112
Median Travel
601.5
Median Cumulative First
752
Average Travel
12.26
Average Dispatch
5.85
Average Ems Processing
1.01
Average Ems Pickup
0.17
Average Calltaker Processing
1.65
Average Pickup
0.05
NYPD
Date: 2026-01-12T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-01-12T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
816
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
166.16
Call To Agency Dispatch
465.16
Call To Agency Arrival
1502.67
Call To First Arrival Multi
1498.94
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
99
Median Travel
433.5
Median Cumulative First
759.5
Average Travel
17.29
Average Dispatch
4.98
Average Calltaker Processing
2.71
Average Pickup
0.05
FDNY
Date: 2026-01-12T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-01-12T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
262
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
43.21
Call To Fdny Pickup
37.98
Call To Fdny Job Creation
86.69
Call To Agency Dispatch
106.57
Call To Agency Arrival
377.94
Call To First Arrival Multi
368.33
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
40
Median Dispatch
9
Median Travel
253.5
Median Cumulative First
337
Average Travel
4.52
Average Dispatch
0.18
Average Calltaker Processing
0.66
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.81
NYPD
Date: 2026-01-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-01-05T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2154
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
134.25
Call To Agency Dispatch
302.94
Call To Agency Arrival
755.45
Call To First Arrival Multi
728.39
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
69.5
Median Travel
255
Median Cumulative First
493
Average Travel
7.54
Average Dispatch
2.81
Average Calltaker Processing
2.18
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2801
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
157.71
Call To Agency Dispatch
648.27
Call To Agency Arrival
1741.81
Call To First Arrival Multi
1733.44
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
110
Median Travel
454
Median Cumulative First
835
Average Travel
18.23
Average Dispatch
8.18
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD
Date: 2026-01-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-01-05T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
956
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
147.25
Call To Agency Dispatch
257.07
Call To Agency Arrival
526.68
Call To First Arrival Multi
498.59
Median Pickup
3
Median Calltaker Handoff
112.5
Median Dispatch
67
Median Travel
178
Median Cumulative First
410
Average Travel
4.49
Average Dispatch
1.83
Average Calltaker Processing
2.4
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2288
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
140.16
Call To Agency Dispatch
575.27
Call To Agency Arrival
2862.31
Call To First Arrival Multi
2858.22
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
145
Median Travel
1011.5
Median Cumulative First
1540
Average Travel
38.12
Average Dispatch
7.25
Average Calltaker Processing
2.28
Average Pickup
0.06
FDNY
Date: 2026-01-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-01-05T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
245
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
28.34
Call To Fdny Pickup
29.74
Call To Fdny Job Creation
80.87
Call To Agency Dispatch
93.58
Call To Agency Arrival
294
Call To First Arrival Multi
292.9
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
198
Median Cumulative First
289
Average Travel
3.34
Average Dispatch
0.16
Average Calltaker Processing
0.42
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5058
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
165.57
Call To Agency Dispatch
894.45
Call To Agency Arrival
3580.8
Call To First Arrival Multi
3546.86
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
194
Median Travel
1044.5
Median Cumulative First
1702.5
Average Travel
44.77
Average Dispatch
12.15
Average Calltaker Processing
2.7
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
3
Call To Pd Calltaker Handoff
106
Call To Agency Dispatch
184
Call To Agency Arrival
237
Call To First Arrival Multi
237
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
78
Median Travel
53
Median Cumulative First
237
Average Travel
0.88
Average Dispatch
1.3
Average Calltaker Processing
1.72
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
94
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
131.35
Call To Agency Dispatch
392.78
Call To Agency Arrival
1306.69
Call To First Arrival Multi
1297.45
Median Pickup
3
Median Calltaker Handoff
98.5
Median Dispatch
133
Median Travel
482
Median Cumulative First
845.5
Average Travel
15.23
Average Dispatch
4.36
Average Calltaker Processing
2.13
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5648
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
161.26
Call To Agency Dispatch
862.03
Call To Agency Arrival
4434.84
Call To First Arrival Multi
4317.34
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
217
Median Travel
1715.5
Median Cumulative First
2321.5
Average Travel
59.55
Average Dispatch
11.68
Average Calltaker Processing
2.63
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
312
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
188.36
Call To Agency Dispatch
987.45
Call To Agency Arrival
4493.05
Call To First Arrival Multi
4211.64
Median Pickup
3
Median Calltaker Handoff
157.5
Median Dispatch
239.5
Median Travel
1770.5
Median Cumulative First
2548
Average Travel
58.43
Average Dispatch
13.32
Average Calltaker Processing
3.08
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1871
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
147.76
Call To Agency Dispatch
703.94
Call To Agency Arrival
3117.68
Call To First Arrival Multi
3102.71
Median Pickup
3
Median Calltaker Handoff
121
Median Dispatch
183
Median Travel
1020
Median Cumulative First
1629
Average Travel
40.23
Average Dispatch
9.27
Average Calltaker Processing
2.41
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3812
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
197.36
Call To Agency Dispatch
1042.78
Call To Agency Arrival
6423.45
Call To First Arrival Multi
6307.7
Median Pickup
3
Median Calltaker Handoff
164
Median Dispatch
250.5
Median Travel
2778.5
Median Cumulative First
3619.5
Average Travel
89.68
Average Dispatch
14.09
Average Calltaker Processing
3.23
Average Pickup
0.06
FDNY
Date: 2026-01-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-01-05T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
207
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
42.95
Call To Fdny Pickup
44.45
Call To Fdny Job Creation
107.26
Call To Agency Dispatch
119.8
Call To Agency Arrival
402.78
Call To First Arrival Multi
385.37
Median Pickup
3
Median Calltaker Handoff
20
Median Fdny Pickup
5
Median Fdny Job Creation
42
Median Dispatch
9
Median Travel
252
Median Cumulative First
350
Average Travel
4.72
Average Dispatch
0.17
Average Calltaker Processing
0.66
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.05
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
162
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
179.13
Call To Agency Dispatch
551.62
Call To Agency Arrival
3831.49
Call To First Arrival Multi
1956.28
Median Pickup
3
Median Calltaker Handoff
147
Median Dispatch
118.5
Median Travel
2086
Median Cumulative First
533.5
Average Travel
54.66
Average Dispatch
6.21
Average Calltaker Processing
2.93
Average Pickup
0.06
EMS
Date: 2026-01-05T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-01-05T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11995
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
101.78
Call To Ems Pickup
109.26
Call To Agency Job Creation
166.92
Call To Agency Dispatch
681.09
Call To Agency Arrival
1504.85
Call To First Arrival Multi
1344.87
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
11
Median Ems Job Creation
36.5
Median Dispatch
128.5
Median Travel
632.5
Median Cumulative First
817.25
Average Travel
13.73
Average Dispatch
9.66
Average Ems Processing
0.98
Average Ems Pickup
0.16
Average Calltaker Processing
1.64
Average Pickup
0.06
FDNY
Date: 2026-01-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-01-05T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3755
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
362.68
Call To Ems Pickup
86.24
Call To Agency Job Creation
353.99
Call To Agency Dispatch
399.13
Call To Agency Arrival
766.81
Call To First Arrival Multi
650.83
Median Pickup
3
Median Calltaker Handoff
137
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
8
Median Travel
346
Median Cumulative First
508
Average Travel
6.13
Average Dispatch
0.61
Average Ems Processing
3.03
Average Ems Pickup
0.09
Average Calltaker Processing
5.99
Average Pickup
0.06
NYPD
Date: 2026-01-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-01-05T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
770
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
170.68
Call To Agency Dispatch
565.41
Call To Agency Arrival
1815.15
Call To First Arrival Multi
1801.73
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
109.5
Median Travel
464
Median Cumulative First
828
Average Travel
20.83
Average Dispatch
6.58
Average Calltaker Processing
2.79
Average Pickup
0.06
EMS
Date: 2026-01-05T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-01-05T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10196
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
82.75
Call To Ems Pickup
88.47
Call To Agency Job Creation
146.6
Call To Agency Dispatch
242.69
Call To Agency Arrival
756.81
Call To First Arrival Multi
673.51
Median Pickup
3
Median Calltaker Handoff
76
Median Ems Pickup
11.5
Median Ems Job Creation
33.5
Median Dispatch
84.5
Median Travel
450.5
Median Cumulative First
547
Average Travel
8.57
Average Dispatch
2.67
Average Ems Processing
0.99
Average Ems Pickup
0.13
Average Calltaker Processing
1.32
Average Pickup
0.06
FDNY
Date: 2026-01-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-01-05T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2721
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
165.39
Call To Fdny Pickup
55.4
Call To Fdny Job Creation
109.47
Call To Agency Dispatch
229.97
Call To Agency Arrival
567.5
Call To First Arrival Multi
519.47
Median Pickup
3
Median Calltaker Handoff
24
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
299
Median Cumulative First
419
Average Travel
5.63
Average Dispatch
0.19
Average Calltaker Processing
2.7
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD (Non-CIP)
Date: 2026-01-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly
Date
2026-01-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
160
Call To Agency Dispatch
197
Call To Agency Arrival
249
Call To First Arrival Multi
249
Median Pickup
4
Median Calltaker Handoff
156
Median Dispatch
37
Median Travel
52
Median Cumulative First
249
Average Travel
0.87
Average Dispatch
0.62
Average Calltaker Processing
2.6
Average Pickup
0.07
FDNY
Date: 2025-12-29T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-12-29T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
333
Call To First Pickup
4.4
Call To Pd Calltaker Handoff
32.62
Call To Fdny Pickup
36.29
Call To Fdny Job Creation
99.24
Call To Agency Dispatch
110.56
Call To Agency Arrival
388.25
Call To First Arrival Multi
378.43
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
43.5
Median Dispatch
9
Median Travel
255
Median Cumulative First
350
Average Travel
4.63
Average Dispatch
0.18
Average Calltaker Processing
0.47
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.05
EMS
Date: 2025-12-29T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-12-29T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11961
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
105.57
Call To Ems Pickup
114.85
Call To Agency Job Creation
169.75
Call To Agency Dispatch
893.92
Call To Agency Arrival
1691.18
Call To First Arrival Multi
1537.52
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
11
Median Ems Job Creation
36.5
Median Dispatch
135.5
Median Travel
603.5
Median Cumulative First
847.5
Average Travel
13.29
Average Dispatch
13.14
Average Ems Processing
0.93
Average Ems Pickup
0.2
Average Calltaker Processing
1.69
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
86
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
112.78
Call To Agency Dispatch
437.97
Call To Agency Arrival
1432.44
Call To First Arrival Multi
1432.44
Median Pickup
3
Median Calltaker Handoff
80
Median Dispatch
139
Median Travel
547.5
Median Cumulative First
1017
Average Travel
16.57
Average Dispatch
5.42
Average Calltaker Processing
1.83
Average Pickup
0.05
FDNY
Date: 2025-12-29T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-12-29T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
332
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
29
Call To Fdny Pickup
32.42
Call To Fdny Job Creation
83.55
Call To Agency Dispatch
94.21
Call To Agency Arrival
294.81
Call To First Arrival Multi
294.2
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
193
Median Cumulative First
283
Average Travel
3.34
Average Dispatch
0.16
Average Calltaker Processing
0.42
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2680
Call To First Pickup
4.03
Call To Pd Calltaker Handoff
156.52
Call To Agency Dispatch
545.76
Call To Agency Arrival
1506.11
Call To First Arrival Multi
1501.73
Median Pickup
3
Median Calltaker Handoff
124
Median Dispatch
103
Median Travel
397
Median Cumulative First
763
Average Travel
16.01
Average Dispatch
6.49
Average Calltaker Processing
2.54
Average Pickup
0.07
FDNY
Date: 2025-12-29T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-12-29T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2853
Call To First Pickup
3.91
Call To Pd Calltaker Handoff
152.04
Call To Fdny Pickup
53.3
Call To Fdny Job Creation
112.59
Call To Agency Dispatch
222.88
Call To Agency Arrival
558.35
Call To First Arrival Multi
508.39
Median Pickup
3
Median Calltaker Handoff
25
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
7
Median Travel
299
Median Cumulative First
416
Average Travel
5.59
Average Dispatch
0.22
Average Calltaker Processing
2.47
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.99
EMS
Date: 2025-12-29T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-12-29T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9597
Call To First Pickup
3.93
Call To Pd Calltaker Handoff
87.07
Call To Ems Pickup
94.53
Call To Agency Job Creation
151.3
Call To Agency Dispatch
268.64
Call To Agency Arrival
776.04
Call To First Arrival Multi
692.79
Median Pickup
3
Median Calltaker Handoff
80.5
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
87.5
Median Travel
451.5
Median Cumulative First
569.25
Average Travel
8.46
Average Dispatch
3.03
Average Ems Processing
0.97
Average Ems Pickup
0.16
Average Calltaker Processing
1.39
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3498
Call To First Pickup
3.86
Call To Pd Calltaker Handoff
199.85
Call To Agency Dispatch
1008.34
Call To Agency Arrival
5817.93
Call To First Arrival Multi
5740.48
Median Pickup
3
Median Calltaker Handoff
165
Median Dispatch
227.5
Median Travel
2432
Median Cumulative First
3185
Average Travel
80.16
Average Dispatch
13.47
Average Calltaker Processing
3.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5392
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
167.14
Call To Agency Dispatch
904.64
Call To Agency Arrival
3390.91
Call To First Arrival Multi
3370.37
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
184
Median Travel
966.5
Median Cumulative First
1583.5
Average Travel
41.44
Average Dispatch
12.29
Average Calltaker Processing
2.71
Average Pickup
0.07
NYPD
Date: 2025-12-29T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-12-29T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
729
Call To First Pickup
4.39
Call To Pd Calltaker Handoff
174.61
Call To Agency Dispatch
618.37
Call To Agency Arrival
1699.41
Call To First Arrival Multi
1648.53
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
103
Median Travel
416
Median Cumulative First
767
Average Travel
18.02
Average Dispatch
7.4
Average Calltaker Processing
2.84
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2818
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
139.39
Call To Agency Dispatch
618.6
Call To Agency Arrival
2868.39
Call To First Arrival Multi
2867.22
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
145.5
Median Travel
991
Median Cumulative First
1474.5
Average Travel
37.5
Average Dispatch
7.99
Average Calltaker Processing
2.25
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
116
Call To First Pickup
3.11
Call To Pd Calltaker Handoff
165.91
Call To Agency Dispatch
487.21
Call To Agency Arrival
3226.83
Call To First Arrival Multi
1437.2
Median Pickup
3
Median Calltaker Handoff
142.5
Median Dispatch
110.5
Median Travel
1868
Median Cumulative First
438.5
Average Travel
45.66
Average Dispatch
5.35
Average Calltaker Processing
2.71
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1863
Call To First Pickup
4.07
Call To Pd Calltaker Handoff
150.91
Call To Agency Dispatch
703.45
Call To Agency Arrival
3039.19
Call To First Arrival Multi
3005.14
Median Pickup
3
Median Calltaker Handoff
123
Median Dispatch
168
Median Travel
993
Median Cumulative First
1554
Average Travel
38.93
Average Dispatch
9.21
Average Calltaker Processing
2.45
Average Pickup
0.07
NYPD
Date: 2025-12-29T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-12-29T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2205
Call To First Pickup
4.46
Call To Pd Calltaker Handoff
141.32
Call To Agency Dispatch
333.73
Call To Agency Arrival
774.16
Call To First Arrival Multi
755.51
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
68
Median Travel
250
Median Cumulative First
483
Average Travel
7.34
Average Dispatch
3.21
Average Calltaker Processing
2.28
Average Pickup
0.07
NYPD
Date: 2025-12-29T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-12-29T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
913
Call To First Pickup
4.18
Call To Pd Calltaker Handoff
141.47
Call To Agency Dispatch
267.19
Call To Agency Arrival
577.09
Call To First Arrival Multi
552.04
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
64
Median Travel
190
Median Cumulative First
415
Average Travel
5.17
Average Dispatch
2.1
Average Calltaker Processing
2.29
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
258
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
180.75
Call To Agency Dispatch
926.59
Call To Agency Arrival
4349.6
Call To First Arrival Multi
3958.05
Median Pickup
3
Median Calltaker Handoff
160
Median Dispatch
271
Median Travel
1686.5
Median Cumulative First
2199
Average Travel
57.05
Average Dispatch
12.43
Average Calltaker Processing
2.94
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-29T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-12-29T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5593
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
161.84
Call To Agency Dispatch
793.03
Call To Agency Arrival
4104.6
Call To First Arrival Multi
3971.29
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
194
Median Travel
1600
Median Cumulative First
2179
Average Travel
55.19
Average Dispatch
10.52
Average Calltaker Processing
2.63
Average Pickup
0.07
FDNY
Date: 2025-12-29T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-12-29T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3635
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
431.39
Call To Ems Pickup
88.25
Call To Agency Job Creation
421.25
Call To Agency Dispatch
476.53
Call To Agency Arrival
847.27
Call To First Arrival Multi
703.85
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
8
Median Travel
345
Median Cumulative First
508
Average Travel
6.18
Average Dispatch
0.75
Average Ems Processing
4.24
Average Ems Pickup
0.1
Average Calltaker Processing
7.12
Average Pickup
0.07
FDNY
Date: 2025-12-22T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-12-22T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
403
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
36.95
Call To Fdny Pickup
38.46
Call To Fdny Job Creation
98.92
Call To Agency Dispatch
112.69
Call To Agency Arrival
377.14
Call To First Arrival Multi
370.26
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
42
Median Dispatch
10
Median Travel
258
Median Cumulative First
357
Average Travel
4.41
Average Dispatch
0.2
Average Calltaker Processing
0.56
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.01
FDNY
Date: 2025-12-22T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-12-22T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
323
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
33.41
Call To Fdny Pickup
33.36
Call To Fdny Job Creation
84.85
Call To Agency Dispatch
98.8
Call To Agency Arrival
304.37
Call To First Arrival Multi
302.89
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
9
Median Travel
198
Median Cumulative First
289
Average Travel
3.43
Average Dispatch
0.17
Average Calltaker Processing
0.5
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
0.86
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