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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1844
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
151.84
Call To Agency Dispatch
700.36
Call To Agency Arrival
3117.09
Call To First Arrival Multi
3093.08
Median Pickup
3
Median Calltaker Handoff
122.5
Median Dispatch
174
Median Travel
1064
Median Cumulative First
1638
Average Travel
40.28
Average Dispatch
9.14
Average Calltaker Processing
2.47
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
120
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
127.54
Call To Agency Dispatch
497.72
Call To Agency Arrival
1563.65
Call To First Arrival Multi
1551.55
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
149.5
Median Travel
510.5
Median Cumulative First
828
Average Travel
17.77
Average Dispatch
6.17
Average Calltaker Processing
2.07
Average Pickup
0.06
EMS
Date: 2025-12-22T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-12-22T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10144
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
88.07
Call To Ems Pickup
96.79
Call To Agency Job Creation
151.05
Call To Agency Dispatch
286.02
Call To Agency Arrival
837.53
Call To First Arrival Multi
734.93
Median Pickup
3
Median Calltaker Handoff
83.5
Median Ems Pickup
11.5
Median Ems Job Creation
34.5
Median Dispatch
91.25
Median Travel
477.5
Median Cumulative First
589.5
Average Travel
9.19
Average Dispatch
3.3
Average Ems Processing
0.92
Average Ems Pickup
0.18
Average Calltaker Processing
1.41
Average Pickup
0.05
FDNY
Date: 2025-12-22T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-12-22T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4038
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
436.59
Call To Ems Pickup
86.58
Call To Agency Job Creation
426.32
Call To Agency Dispatch
477.88
Call To Agency Arrival
854.27
Call To First Arrival Multi
734.38
Median Pickup
3
Median Calltaker Handoff
142
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
8
Median Travel
349
Median Cumulative First
522
Average Travel
6.27
Average Dispatch
0.69
Average Ems Processing
4.72
Average Ems Pickup
0.11
Average Calltaker Processing
7.22
Average Pickup
0.05
EMS
Date: 2025-12-22T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-12-22T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11975
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
106.6
Call To Ems Pickup
117.24
Call To Agency Job Creation
171.61
Call To Agency Dispatch
1065.68
Call To Agency Arrival
1962
Call To First Arrival Multi
1777.63
Median Pickup
3
Median Calltaker Handoff
93
Median Ems Pickup
12.5
Median Ems Job Creation
37.5
Median Dispatch
146
Median Travel
626.5
Median Cumulative First
917.5
Average Travel
14.94
Average Dispatch
15.98
Average Ems Processing
0.93
Average Ems Pickup
0.22
Average Calltaker Processing
1.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5403
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
162.26
Call To Agency Dispatch
735.32
Call To Agency Arrival
4060.62
Call To First Arrival Multi
3943.36
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
191
Median Travel
1614
Median Cumulative First
2079
Average Travel
55.42
Average Dispatch
9.55
Average Calltaker Processing
2.65
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5079
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
175.18
Call To Agency Dispatch
793.77
Call To Agency Arrival
3232.15
Call To First Arrival Multi
3213.11
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
178
Median Travel
955
Median Cumulative First
1578
Average Travel
40.64
Average Dispatch
10.31
Average Calltaker Processing
2.86
Average Pickup
0.06
FDNY
Date: 2025-12-22T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-12-22T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2650
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
150.02
Call To Fdny Pickup
53.98
Call To Fdny Job Creation
117.91
Call To Agency Dispatch
223.45
Call To Agency Arrival
564.07
Call To First Arrival Multi
517.49
Median Pickup
3
Median Calltaker Handoff
26
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
299.5
Median Cumulative First
419
Average Travel
5.68
Average Dispatch
0.2
Average Calltaker Processing
2.44
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.07
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2516
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
145.99
Call To Agency Dispatch
585.68
Call To Agency Arrival
2767.92
Call To First Arrival Multi
2767.44
Median Pickup
3
Median Calltaker Handoff
119
Median Dispatch
140
Median Travel
991.5
Median Cumulative First
1496
Average Travel
36.37
Average Dispatch
7.33
Average Calltaker Processing
2.38
Average Pickup
0.06
NYPD
Date: 2025-12-22T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-12-22T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2211
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
139.33
Call To Agency Dispatch
272.2
Call To Agency Arrival
706.9
Call To First Arrival Multi
680.37
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
66
Median Travel
261
Median Cumulative First
498
Average Travel
7.24
Average Dispatch
2.21
Average Calltaker Processing
2.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
285
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
193.47
Call To Agency Dispatch
1078.58
Call To Agency Arrival
4739.32
Call To First Arrival Multi
4432.94
Median Pickup
3
Median Calltaker Handoff
166
Median Dispatch
249
Median Travel
1600
Median Cumulative First
2205
Average Travel
61.01
Average Dispatch
14.75
Average Calltaker Processing
3.17
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3449
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
200.62
Call To Agency Dispatch
1030.31
Call To Agency Arrival
5919.26
Call To First Arrival Multi
5808.71
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
230
Median Travel
2527
Median Cumulative First
3319
Average Travel
81.48
Average Dispatch
13.83
Average Calltaker Processing
3.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
109
Call To First Pickup
3.13
Call To Pd Calltaker Handoff
181.46
Call To Agency Dispatch
488.88
Call To Agency Arrival
4069.52
Call To First Arrival Multi
1853.91
Median Pickup
3
Median Calltaker Handoff
158
Median Dispatch
147
Median Travel
2176
Median Cumulative First
505
Average Travel
59.68
Average Dispatch
5.12
Average Calltaker Processing
2.97
Average Pickup
0.05
NYPD
Date: 2025-12-22T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-12-22T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
723
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
166.07
Call To Agency Dispatch
448.5
Call To Agency Arrival
1371.52
Call To First Arrival Multi
1358.69
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
106
Median Travel
440
Median Cumulative First
741
Average Travel
15.38
Average Dispatch
4.71
Average Calltaker Processing
2.71
Average Pickup
0.06
NYPD
Date: 2025-12-22T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-12-22T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
937
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
142.15
Call To Agency Dispatch
258.64
Call To Agency Arrival
546.05
Call To First Arrival Multi
531.08
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
63
Median Travel
197
Median Cumulative First
415
Average Travel
4.79
Average Dispatch
1.94
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-22T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-12-22T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2601
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
162.04
Call To Agency Dispatch
551.47
Call To Agency Arrival
1540.72
Call To First Arrival Multi
1536.6
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
102
Median Travel
433
Median Cumulative First
786
Average Travel
16.49
Average Dispatch
6.49
Average Calltaker Processing
2.64
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2737
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
141.25
Call To Agency Dispatch
708.6
Call To Agency Arrival
3379.21
Call To First Arrival Multi
3374.56
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
159
Median Travel
1213
Median Cumulative First
1775
Average Travel
44.51
Average Dispatch
9.46
Average Calltaker Processing
2.29
Average Pickup
0.06
FDNY
Date: 2025-12-15T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-12-15T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
256
Call To First Pickup
4.34
Call To Pd Calltaker Handoff
29.44
Call To Fdny Pickup
33.59
Call To Fdny Job Creation
99.2
Call To Agency Dispatch
110.35
Call To Agency Arrival
322.2
Call To First Arrival Multi
321.67
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
9
Median Travel
196.5
Median Cumulative First
293
Average Travel
3.53
Average Dispatch
0.19
Average Calltaker Processing
0.42
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
1.09
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1876
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
149.7
Call To Agency Dispatch
795.69
Call To Agency Arrival
3396.26
Call To First Arrival Multi
3366.07
Median Pickup
3
Median Calltaker Handoff
122
Median Dispatch
214
Median Travel
1159.5
Median Cumulative First
1815
Average Travel
43.34
Average Dispatch
10.77
Average Calltaker Processing
2.43
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
329
Call To First Pickup
3.73
Call To Pd Calltaker Handoff
189.86
Call To Agency Dispatch
1155.39
Call To Agency Arrival
4525.7
Call To First Arrival Multi
4343.28
Median Pickup
3
Median Calltaker Handoff
166
Median Dispatch
311
Median Travel
1741
Median Cumulative First
2552
Average Travel
56.17
Average Dispatch
16.09
Average Calltaker Processing
3.1
Average Pickup
0.06
EMS
Date: 2025-12-15T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-12-15T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
11449
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
81.69
Call To Ems Pickup
97.93
Call To Agency Job Creation
153.56
Call To Agency Dispatch
402.32
Call To Agency Arrival
982.97
Call To First Arrival Multi
863.37
Median Pickup
3
Median Calltaker Handoff
84
Median Ems Pickup
11
Median Ems Job Creation
35.5
Median Dispatch
101
Median Travel
493
Median Cumulative First
614.5
Average Travel
9.68
Average Dispatch
5.34
Average Ems Processing
0.95
Average Ems Pickup
0.31
Average Calltaker Processing
1.3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
125
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
194.86
Call To Agency Dispatch
521.85
Call To Agency Arrival
3640.71
Call To First Arrival Multi
1766.1
Median Pickup
3
Median Calltaker Handoff
177
Median Dispatch
109
Median Travel
1554
Median Cumulative First
522
Average Travel
51.98
Average Dispatch
5.45
Average Calltaker Processing
3.19
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2855
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
162.73
Call To Agency Dispatch
721.68
Call To Agency Arrival
1865.02
Call To First Arrival Multi
1852.28
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
115
Median Travel
475
Median Cumulative First
879
Average Travel
19.06
Average Dispatch
9.32
Average Calltaker Processing
2.65
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3867
Call To First Pickup
3.73
Call To Pd Calltaker Handoff
201.85
Call To Agency Dispatch
1342.76
Call To Agency Arrival
7022.16
Call To First Arrival Multi
6907.62
Median Pickup
3
Median Calltaker Handoff
170
Median Dispatch
308
Median Travel
3177
Median Cumulative First
4254
Average Travel
94.66
Average Dispatch
19.02
Average Calltaker Processing
3.3
Average Pickup
0.06
NYPD
Date: 2025-12-15T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-12-15T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
939
Call To First Pickup
3.65
Call To Pd Calltaker Handoff
145.52
Call To Agency Dispatch
270.9
Call To Agency Arrival
592.94
Call To First Arrival Multi
583.2
Median Pickup
3
Median Calltaker Handoff
112
Median Dispatch
68
Median Travel
203
Median Cumulative First
438
Average Travel
5.37
Average Dispatch
2.09
Average Calltaker Processing
2.36
Average Pickup
0.06
FDNY
Date: 2025-12-15T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-12-15T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
264
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
44.86
Call To Fdny Pickup
36.76
Call To Fdny Job Creation
92.06
Call To Agency Dispatch
115.5
Call To Agency Arrival
383.21
Call To First Arrival Multi
381.8
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
43.5
Median Dispatch
10
Median Travel
258
Median Cumulative First
356.5
Average Travel
4.46
Average Dispatch
0.21
Average Calltaker Processing
0.68
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.92
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
287
Call To Agency Dispatch
3775
Call To Agency Arrival
10487
Call To First Arrival Multi
10487
Median Pickup
4
Median Calltaker Handoff
283
Median Dispatch
3488
Median Travel
6712
Median Cumulative First
10487
Average Travel
111.87
Average Dispatch
58.13
Average Calltaker Processing
4.72
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5664
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
165.47
Call To Agency Dispatch
997.3
Call To Agency Arrival
4914.63
Call To First Arrival Multi
4732.88
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
244
Median Travel
1935
Median Cumulative First
2584.5
Average Travel
65.29
Average Dispatch
13.86
Average Calltaker Processing
2.69
Average Pickup
0.06
FDNY
Date: 2025-12-15T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-12-15T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4489
Call To First Pickup
3.65
Call To Pd Calltaker Handoff
597.51
Call To Ems Pickup
86.55
Call To Agency Job Creation
583.78
Call To Agency Dispatch
642.93
Call To Agency Arrival
1016.68
Call To First Arrival Multi
881.24
Median Pickup
3
Median Calltaker Handoff
146
Median Ems Pickup
5
Median Ems Job Creation
64
Median Dispatch
8
Median Travel
352
Median Cumulative First
530
Average Travel
6.23
Average Dispatch
0.76
Average Ems Processing
6.72
Average Ems Pickup
0.1
Average Calltaker Processing
9.9
Average Pickup
0.06
FDNY
Date: 2025-12-15T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-12-15T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3172
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
234.24
Call To Fdny Pickup
60.04
Call To Fdny Job Creation
119.72
Call To Agency Dispatch
305.7
Call To Agency Arrival
670.79
Call To First Arrival Multi
624.34
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
323
Median Cumulative First
449
Average Travel
6.08
Average Dispatch
0.24
Average Calltaker Processing
3.84
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.99
NYPD
Date: 2025-12-15T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-12-15T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2285
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
135.08
Call To Agency Dispatch
315.06
Call To Agency Arrival
752.04
Call To First Arrival Multi
734.95
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
70
Median Travel
280
Median Cumulative First
507
Average Travel
7.28
Average Dispatch
3
Average Calltaker Processing
2.19
Average Pickup
0.06
NYPD
Date: 2025-12-15T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-12-15T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
823
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
173.95
Call To Agency Dispatch
585.87
Call To Agency Arrival
1785.82
Call To First Arrival Multi
1771.66
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
105
Median Travel
499
Median Cumulative First
861
Average Travel
20
Average Dispatch
6.87
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4961
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
170.12
Call To Agency Dispatch
1084.78
Call To Agency Arrival
4045.94
Call To First Arrival Multi
4019.99
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
221
Median Travel
1197
Median Cumulative First
1972
Average Travel
49.35
Average Dispatch
15.24
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-15T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-12-15T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
117
Call To First Pickup
4.09
Call To Pd Calltaker Handoff
140.63
Call To Agency Dispatch
497.04
Call To Agency Arrival
1210.98
Call To First Arrival Multi
1210.98
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
138
Median Travel
426
Median Cumulative First
826
Average Travel
11.9
Average Dispatch
5.94
Average Calltaker Processing
2.28
Average Pickup
0.07
EMS
Date: 2025-12-15T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-12-15T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12601
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
102.39
Call To Ems Pickup
119.73
Call To Agency Job Creation
174.49
Call To Agency Dispatch
1666.17
Call To Agency Arrival
2707.62
Call To First Arrival Multi
2444.87
Median Pickup
3
Median Calltaker Handoff
94
Median Ems Pickup
12
Median Ems Job Creation
38.5
Median Dispatch
273.5
Median Travel
666.5
Median Cumulative First
1165.5
Average Travel
17.36
Average Dispatch
26.06
Average Ems Processing
0.93
Average Ems Pickup
0.33
Average Calltaker Processing
1.65
Average Pickup
0.06
EMS
Date: 2025-12-08T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-12-08T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10947
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
85.55
Call To Ems Pickup
92.84
Call To Agency Job Creation
150.72
Call To Agency Dispatch
304.69
Call To Agency Arrival
845.24
Call To First Arrival Multi
742.48
Median Pickup
3
Median Calltaker Handoff
81.5
Median Ems Pickup
12
Median Ems Job Creation
35
Median Dispatch
93
Median Travel
467
Median Cumulative First
581
Average Travel
9.01
Average Dispatch
3.65
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.37
Average Pickup
0.06
FDNY
Date: 2025-12-08T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-12-08T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3057
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
200.18
Call To Fdny Pickup
59.54
Call To Fdny Job Creation
113.45
Call To Agency Dispatch
269.84
Call To Agency Arrival
641.53
Call To First Arrival Multi
595.08
Median Pickup
3
Median Calltaker Handoff
31
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
324
Median Cumulative First
450
Average Travel
6.19
Average Dispatch
0.29
Average Calltaker Processing
3.27
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.9
FDNY
Date: 2025-12-08T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-12-08T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4238
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
410.61
Call To Ems Pickup
85.69
Call To Agency Job Creation
400.89
Call To Agency Dispatch
447.8
Call To Agency Arrival
819.53
Call To First Arrival Multi
710.47
Median Pickup
3
Median Calltaker Handoff
140
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
8
Median Travel
352
Median Cumulative First
518
Average Travel
6.2
Average Dispatch
0.62
Average Ems Processing
4.35
Average Ems Pickup
0.1
Average Calltaker Processing
6.78
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
118
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
120.85
Call To Agency Dispatch
368.57
Call To Agency Arrival
1126.32
Call To First Arrival Multi
1126.32
Median Pickup
3
Median Calltaker Handoff
89.5
Median Dispatch
103.5
Median Travel
445
Median Cumulative First
776.5
Average Travel
12.63
Average Dispatch
4.13
Average Calltaker Processing
1.96
Average Pickup
0.06
NYPD
Date: 2025-12-08T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-12-08T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
770
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
175.69
Call To Agency Dispatch
543.51
Call To Agency Arrival
1819.9
Call To First Arrival Multi
1814.75
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
110.5
Median Travel
471.5
Median Cumulative First
836
Average Travel
21.27
Average Dispatch
6.13
Average Calltaker Processing
2.86
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2791
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
166.23
Call To Agency Dispatch
622.18
Call To Agency Arrival
1758.03
Call To First Arrival Multi
1743.59
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
114
Median Travel
450
Median Cumulative First
829
Average Travel
18.93
Average Dispatch
7.6
Average Calltaker Processing
2.71
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2655
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
141.73
Call To Agency Dispatch
656.27
Call To Agency Arrival
3073.02
Call To First Arrival Multi
3068.82
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
156
Median Travel
1050
Median Cumulative First
1555
Average Travel
40.28
Average Dispatch
8.58
Average Calltaker Processing
2.3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
143
Call To First Pickup
3.2
Call To Pd Calltaker Handoff
185.73
Call To Agency Dispatch
545.7
Call To Agency Arrival
3428.2
Call To First Arrival Multi
1654.15
Median Pickup
3
Median Calltaker Handoff
150
Median Dispatch
108
Median Travel
1598
Median Cumulative First
498
Average Travel
48.04
Average Dispatch
6
Average Calltaker Processing
3.04
Average Pickup
0.05
NYPD
Date: 2025-12-08T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-12-08T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2173
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
140.61
Call To Agency Dispatch
302.89
Call To Agency Arrival
762.32
Call To First Arrival Multi
736.94
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
69
Median Travel
269
Median Cumulative First
519
Average Travel
7.66
Average Dispatch
2.7
Average Calltaker Processing
2.28
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5724
Call To First Pickup
3.62
Call To Pd Calltaker Handoff
168.54
Call To Agency Dispatch
902.3
Call To Agency Arrival
4589.62
Call To First Arrival Multi
4422.38
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
217
Median Travel
1845.5
Median Cumulative First
2471.5
Average Travel
61.46
Average Dispatch
12.23
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3841
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
204.72
Call To Agency Dispatch
1176.79
Call To Agency Arrival
6428.2
Call To First Arrival Multi
6330.62
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
275
Median Travel
2915
Median Cumulative First
3831
Average Travel
87.52
Average Dispatch
16.2
Average Calltaker Processing
3.35
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5015
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
175.26
Call To Agency Dispatch
973.46
Call To Agency Arrival
3785.57
Call To First Arrival Multi
3753.03
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
197
Median Travel
1120
Median Cumulative First
1848
Average Travel
46.87
Average Dispatch
13.3
Average Calltaker Processing
2.86
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1964
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
155.31
Call To Agency Dispatch
775.76
Call To Agency Arrival
3488.82
Call To First Arrival Multi
3440.57
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
198.5
Median Travel
1204
Median Cumulative First
1789
Average Travel
45.22
Average Dispatch
10.34
Average Calltaker Processing
2.53
Average Pickup
0.06
FDNY
Date: 2025-12-08T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-12-08T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
189
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
63.34
Call To Fdny Pickup
34.7
Call To Fdny Job Creation
82.11
Call To Agency Dispatch
125.05
Call To Agency Arrival
392.73
Call To First Arrival Multi
388.22
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
39
Median Dispatch
9
Median Travel
259
Median Cumulative First
339
Average Travel
4.46
Average Dispatch
0.19
Average Calltaker Processing
0.99
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.79
FDNY
Date: 2025-12-08T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-12-08T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
287
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
35.53
Call To Fdny Pickup
34.93
Call To Fdny Job Creation
84.73
Call To Agency Dispatch
99.2
Call To Agency Arrival
305.41
Call To First Arrival Multi
304.49
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
203
Median Cumulative First
291
Average Travel
3.44
Average Dispatch
0.16
Average Calltaker Processing
0.53
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.83
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