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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD
Date: 2025-12-08T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-12-08T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
913
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
144.77
Call To Agency Dispatch
271.26
Call To Agency Arrival
575.41
Call To First Arrival Multi
569.43
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
63
Median Travel
203
Median Cumulative First
424
Average Travel
5.07
Average Dispatch
2.11
Average Calltaker Processing
2.35
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-08T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-12-08T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
359
Call To First Pickup
3.86
Call To Pd Calltaker Handoff
200.66
Call To Agency Dispatch
1054.22
Call To Agency Arrival
4912.75
Call To First Arrival Multi
4399.92
Median Pickup
3
Median Calltaker Handoff
177
Median Dispatch
259
Median Travel
1947
Median Cumulative First
2420
Average Travel
64.31
Average Dispatch
14.23
Average Calltaker Processing
3.28
Average Pickup
0.06
EMS
Date: 2025-12-08T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-12-08T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12705
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
106.53
Call To Ems Pickup
115.55
Call To Agency Job Creation
173.43
Call To Agency Dispatch
1092.33
Call To Agency Arrival
2007.38
Call To First Arrival Multi
1819.77
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
12
Median Ems Job Creation
38
Median Dispatch
161.25
Median Travel
656.5
Median Cumulative First
945
Average Travel
15.25
Average Dispatch
16.43
Average Ems Processing
0.99
Average Ems Pickup
0.19
Average Calltaker Processing
1.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
119
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
158.97
Call To Agency Dispatch
625.7
Call To Agency Arrival
3255.6
Call To First Arrival Multi
1738.26
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
140
Median Travel
1425
Median Cumulative First
448
Average Travel
43.83
Average Dispatch
7.78
Average Calltaker Processing
2.59
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2945
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
162.77
Call To Agency Dispatch
647.6
Call To Agency Arrival
1837.03
Call To First Arrival Multi
1830.3
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
111
Median Travel
460
Median Cumulative First
830
Average Travel
19.82
Average Dispatch
8.08
Average Calltaker Processing
2.66
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
107
Call To First Pickup
3.21
Call To Pd Calltaker Handoff
122.11
Call To Agency Dispatch
538.3
Call To Agency Arrival
1252.23
Call To First Arrival Multi
1252.23
Median Pickup
3
Median Calltaker Handoff
96
Median Dispatch
128
Median Travel
413
Median Cumulative First
839
Average Travel
11.9
Average Dispatch
6.94
Average Calltaker Processing
1.98
Average Pickup
0.05
FDNY
Date: 2025-12-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-12-01T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4024
Call To First Pickup
3.24
Call To Pd Calltaker Handoff
350.64
Call To Ems Pickup
86.49
Call To Agency Job Creation
342.15
Call To Agency Dispatch
387.35
Call To Agency Arrival
751.88
Call To First Arrival Multi
642.71
Median Pickup
3
Median Calltaker Handoff
139
Median Ems Pickup
5
Median Ems Job Creation
59
Median Dispatch
7
Median Travel
344
Median Cumulative First
509
Average Travel
6.08
Average Dispatch
0.61
Average Ems Processing
3.41
Average Ems Pickup
0.09
Average Calltaker Processing
5.79
Average Pickup
0.05
FDNY
Date: 2025-12-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-12-01T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
133
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
51.74
Call To Fdny Pickup
38.15
Call To Fdny Job Creation
112.45
Call To Agency Dispatch
138.73
Call To Agency Arrival
420.23
Call To First Arrival Multi
409.07
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
41.5
Median Dispatch
7
Median Travel
262
Median Cumulative First
354
Average Travel
4.69
Average Dispatch
0.16
Average Calltaker Processing
0.81
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
1.24
FDNY
Date: 2025-12-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-12-01T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
283
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
27.81
Call To Fdny Pickup
31.27
Call To Fdny Job Creation
81.67
Call To Agency Dispatch
92.42
Call To Agency Arrival
301.78
Call To First Arrival Multi
301.17
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
202
Median Cumulative First
291
Average Travel
3.49
Average Dispatch
0.16
Average Calltaker Processing
0.41
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.84
EMS
Date: 2025-12-01T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-12-01T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12427
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
103.81
Call To Ems Pickup
112.78
Call To Agency Job Creation
171.48
Call To Agency Dispatch
781.49
Call To Agency Arrival
1621.38
Call To First Arrival Multi
1469.63
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
13
Median Ems Job Creation
37
Median Dispatch
134.5
Median Travel
627.5
Median Cumulative First
850.5
Average Travel
14
Average Dispatch
11.29
Average Ems Processing
1
Average Ems Pickup
0.19
Average Calltaker Processing
1.68
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1854
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
154.96
Call To Agency Dispatch
793.64
Call To Agency Arrival
3327.03
Call To First Arrival Multi
3298.13
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
199
Median Travel
1137
Median Cumulative First
1769
Average Travel
42.22
Average Dispatch
10.64
Average Calltaker Processing
2.53
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
294
Call To First Pickup
3.23
Call To Pd Calltaker Handoff
187.28
Call To Agency Dispatch
1089.95
Call To Agency Arrival
5069.05
Call To First Arrival Multi
4733.53
Median Pickup
3
Median Calltaker Handoff
158
Median Dispatch
293
Median Travel
2201
Median Cumulative First
2878.5
Average Travel
66.32
Average Dispatch
15.04
Average Calltaker Processing
3.07
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5572
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
166.21
Call To Agency Dispatch
925.7
Call To Agency Arrival
4687.95
Call To First Arrival Multi
4572.21
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
225
Median Travel
1797.5
Median Cumulative First
2473.5
Average Travel
62.7
Average Dispatch
12.66
Average Calltaker Processing
2.72
Average Pickup
0.05
NYPD
Date: 2025-12-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-12-01T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
976
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
150.52
Call To Agency Dispatch
289.41
Call To Agency Arrival
556.61
Call To First Arrival Multi
534.19
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
64
Median Travel
190.5
Median Cumulative First
438
Average Travel
4.45
Average Dispatch
2.31
Average Calltaker Processing
2.45
Average Pickup
0.05
EMS
Date: 2025-12-01T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-12-01T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10247
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
84.55
Call To Ems Pickup
91.71
Call To Agency Job Creation
149.96
Call To Agency Dispatch
258.41
Call To Agency Arrival
774.92
Call To First Arrival Multi
683.36
Median Pickup
3
Median Calltaker Handoff
81
Median Ems Pickup
13
Median Ems Job Creation
34.5
Median Dispatch
92
Median Travel
446
Median Cumulative First
556
Average Travel
8.61
Average Dispatch
2.9
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.35
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5052
Call To First Pickup
3.25
Call To Pd Calltaker Handoff
169.47
Call To Agency Dispatch
993.1
Call To Agency Arrival
3884.51
Call To First Arrival Multi
3844.94
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
209
Median Travel
1162.5
Median Cumulative First
1841
Average Travel
48.19
Average Dispatch
13.73
Average Calltaker Processing
2.77
Average Pickup
0.05
NYPD
Date: 2025-12-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-12-01T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2210
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
138.4
Call To Agency Dispatch
275.69
Call To Agency Arrival
703.31
Call To First Arrival Multi
685.06
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
66
Median Travel
271.5
Median Cumulative First
495
Average Travel
7.13
Average Dispatch
2.29
Average Calltaker Processing
2.25
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2408
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
141.65
Call To Agency Dispatch
679.6
Call To Agency Arrival
3061.53
Call To First Arrival Multi
3054
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
155
Median Travel
985.5
Median Cumulative First
1564
Average Travel
39.7
Average Dispatch
8.97
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-12-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-12-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3954
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
208.71
Call To Agency Dispatch
1211
Call To Agency Arrival
6496.99
Call To First Arrival Multi
6397.54
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
264
Median Travel
2747
Median Cumulative First
3605
Average Travel
88.1
Average Dispatch
16.7
Average Calltaker Processing
3.42
Average Pickup
0.06
FDNY
Date: 2025-12-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-12-01T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2718
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
191.89
Call To Fdny Pickup
55.14
Call To Fdny Job Creation
110.31
Call To Agency Dispatch
258.46
Call To Agency Arrival
602.15
Call To First Arrival Multi
530.07
Median Pickup
3
Median Calltaker Handoff
26
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
301.5
Median Cumulative First
429
Average Travel
5.73
Average Dispatch
0.22
Average Calltaker Processing
3.14
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD
Date: 2025-12-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-12-01T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
843
Call To First Pickup
3.25
Call To Pd Calltaker Handoff
172.96
Call To Agency Dispatch
571.46
Call To Agency Arrival
1640.2
Call To First Arrival Multi
1610.11
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
111
Median Travel
515
Median Cumulative First
878
Average Travel
17.81
Average Dispatch
6.64
Average Calltaker Processing
2.83
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5125
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
167.37
Call To Agency Dispatch
849.27
Call To Agency Arrival
3410.55
Call To First Arrival Multi
3380.84
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
189
Median Travel
970
Median Cumulative First
1604
Average Travel
42.69
Average Dispatch
11.37
Average Calltaker Processing
2.73
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
220
Call To Agency Dispatch
249
Call To Agency Arrival
356
Call To First Arrival Multi
356
Median Pickup
4
Median Calltaker Handoff
216
Median Dispatch
29
Median Travel
107
Median Cumulative First
356
Average Travel
1.78
Average Dispatch
0.48
Average Calltaker Processing
3.6
Average Pickup
0.07
FDNY
Date: 2025-11-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-11-24T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3670
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
306.96
Call To Ems Pickup
85.71
Call To Agency Job Creation
299.62
Call To Agency Dispatch
338.18
Call To Agency Arrival
693.83
Call To First Arrival Multi
588.32
Median Pickup
3
Median Calltaker Handoff
133
Median Ems Pickup
5
Median Ems Job Creation
54
Median Dispatch
8
Median Travel
334
Median Cumulative First
485.5
Average Travel
5.93
Average Dispatch
0.52
Average Ems Processing
2.55
Average Ems Pickup
0.09
Average Calltaker Processing
5.06
Average Pickup
0.06
EMS
Date: 2025-11-24T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-11-24T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9396
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
83.45
Call To Ems Pickup
89.87
Call To Agency Job Creation
146.16
Call To Agency Dispatch
214.47
Call To Agency Arrival
692.84
Call To First Arrival Multi
610.97
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
11
Median Ems Job Creation
33
Median Dispatch
81.5
Median Travel
424
Median Cumulative First
517.5
Average Travel
7.97
Average Dispatch
2.18
Average Ems Processing
0.96
Average Ems Pickup
0.14
Average Calltaker Processing
1.33
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1780
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
148.37
Call To Agency Dispatch
678.78
Call To Agency Arrival
3020.27
Call To First Arrival Multi
2996.14
Median Pickup
3
Median Calltaker Handoff
119
Median Dispatch
177.5
Median Travel
1047.5
Median Cumulative First
1613.5
Average Travel
39.02
Average Dispatch
8.84
Average Calltaker Processing
2.42
Average Pickup
0.06
FDNY
Date: 2025-11-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-11-24T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
111
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
38.68
Call To Fdny Pickup
38.66
Call To Fdny Job Creation
86.76
Call To Agency Dispatch
100.81
Call To Agency Arrival
387.15
Call To First Arrival Multi
379.61
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
8
Median Travel
264
Median Cumulative First
348
Average Travel
4.77
Average Dispatch
0.16
Average Calltaker Processing
0.59
Average Pickup
0.06
Average Fd Pickup
0.11
Average Fd Processing
0.8
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3748
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
201.9
Call To Agency Dispatch
917.35
Call To Agency Arrival
5902.54
Call To First Arrival Multi
5806.06
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
237
Median Travel
2564
Median Cumulative First
3360.5
Average Travel
83.09
Average Dispatch
11.92
Average Calltaker Processing
3.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
119
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
174.36
Call To Agency Dispatch
433.9
Call To Agency Arrival
3473
Call To First Arrival Multi
1717.65
Median Pickup
3
Median Calltaker Handoff
154
Median Dispatch
121
Median Travel
1848
Median Cumulative First
476
Average Travel
50.65
Average Dispatch
4.33
Average Calltaker Processing
2.85
Average Pickup
0.06
NYPD
Date: 2025-11-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-11-24T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
763
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
165.41
Call To Agency Dispatch
522.65
Call To Agency Arrival
1621.49
Call To First Arrival Multi
1589.37
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
109
Median Travel
515
Median Cumulative First
848
Average Travel
18.31
Average Dispatch
5.95
Average Calltaker Processing
2.69
Average Pickup
0.06
FDNY
Date: 2025-11-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-11-24T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2665
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
142.81
Call To Fdny Pickup
51.89
Call To Fdny Job Creation
109.51
Call To Agency Dispatch
211.6
Call To Agency Arrival
543.44
Call To First Arrival Multi
503.57
Median Pickup
3
Median Calltaker Handoff
24
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
294
Median Cumulative First
414
Average Travel
5.53
Average Dispatch
0.21
Average Calltaker Processing
2.32
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.96
FDNY
Date: 2025-11-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-11-24T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
379
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
29.83
Call To Fdny Pickup
31.45
Call To Fdny Job Creation
84.35
Call To Agency Dispatch
96.73
Call To Agency Arrival
295.96
Call To First Arrival Multi
295.25
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
192
Median Cumulative First
280
Average Travel
3.32
Average Dispatch
0.16
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.88
EMS
Date: 2025-11-24T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-11-24T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11663
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
103.63
Call To Ems Pickup
111.77
Call To Agency Job Creation
168.17
Call To Agency Dispatch
541.15
Call To Agency Arrival
1283.82
Call To First Arrival Multi
1153.21
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
11.5
Median Ems Job Creation
36
Median Dispatch
110
Median Travel
590
Median Cumulative First
761.5
Average Travel
12.38
Average Dispatch
7.29
Average Ems Processing
0.96
Average Ems Pickup
0.18
Average Calltaker Processing
1.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
113
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
130.68
Call To Agency Dispatch
508.46
Call To Agency Arrival
1515.67
Call To First Arrival Multi
1507.07
Median Pickup
3
Median Calltaker Handoff
94
Median Dispatch
134
Median Travel
429
Median Cumulative First
834
Average Travel
16.79
Average Dispatch
6.3
Average Calltaker Processing
2.12
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
312
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
180.72
Call To Agency Dispatch
894.15
Call To Agency Arrival
4168.31
Call To First Arrival Multi
3906.05
Median Pickup
3
Median Calltaker Handoff
152
Median Dispatch
275.5
Median Travel
1711
Median Cumulative First
2259
Average Travel
54.57
Average Dispatch
11.89
Average Calltaker Processing
2.95
Average Pickup
0.06
NYPD
Date: 2025-11-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-11-24T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2381
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
134.57
Call To Agency Dispatch
275.12
Call To Agency Arrival
695.08
Call To First Arrival Multi
662.47
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
69
Median Travel
266
Median Cumulative First
495
Average Travel
7
Average Dispatch
2.34
Average Calltaker Processing
2.18
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5634
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
163.51
Call To Agency Dispatch
792.29
Call To Agency Arrival
4301.51
Call To First Arrival Multi
4192.9
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
198
Median Travel
1644
Median Cumulative First
2266.5
Average Travel
58.49
Average Dispatch
10.48
Average Calltaker Processing
2.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2706
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
157.76
Call To Agency Dispatch
540.81
Call To Agency Arrival
1564.07
Call To First Arrival Multi
1559.34
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
104
Median Travel
427.5
Median Cumulative First
764
Average Travel
17.05
Average Dispatch
6.38
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-11-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2426
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
139.73
Call To Agency Dispatch
583.33
Call To Agency Arrival
2862.43
Call To First Arrival Multi
2860.14
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
145
Median Travel
1013.5
Median Cumulative First
1532
Average Travel
37.98
Average Dispatch
7.39
Average Calltaker Processing
2.27
Average Pickup
0.06
NYPD
Date: 2025-11-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-11-24T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1017
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
137.68
Call To Agency Dispatch
274.21
Call To Agency Arrival
594.8
Call To First Arrival Multi
578.04
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
67
Median Travel
201
Median Cumulative First
415
Average Travel
5.34
Average Dispatch
2.28
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD
Date: 2025-11-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-11-17T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1051
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
138.88
Call To Agency Dispatch
268.65
Call To Agency Arrival
567.79
Call To First Arrival Multi
534.78
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
64
Median Travel
186
Median Cumulative First
399
Average Travel
4.99
Average Dispatch
2.16
Average Calltaker Processing
2.26
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
135
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
188.16
Call To Agency Dispatch
558.65
Call To Agency Arrival
3483.81
Call To First Arrival Multi
1838.56
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
140
Median Travel
1751
Median Cumulative First
500
Average Travel
48.75
Average Dispatch
6.17
Average Calltaker Processing
3.08
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
92
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
138.1
Call To Agency Dispatch
463.11
Call To Agency Arrival
1330.58
Call To First Arrival Multi
1284.85
Median Pickup
3
Median Calltaker Handoff
99
Median Dispatch
133.5
Median Travel
536.5
Median Cumulative First
940
Average Travel
14.46
Average Dispatch
5.42
Average Calltaker Processing
2.25
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5150
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
168.39
Call To Agency Dispatch
911.55
Call To Agency Arrival
3641.15
Call To First Arrival Multi
3602.92
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
191
Median Travel
1034.5
Median Cumulative First
1721
Average Travel
45.49
Average Dispatch
12.39
Average Calltaker Processing
2.75
Average Pickup
0.06
EMS
Date: 2025-11-17T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-11-17T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9564
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
81.74
Call To Ems Pickup
87.8
Call To Agency Job Creation
145.35
Call To Agency Dispatch
225.57
Call To Agency Arrival
705.79
Call To First Arrival Multi
626.76
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
12
Median Ems Job Creation
33.5
Median Dispatch
81
Median Travel
419
Median Cumulative First
525
Average Travel
8
Average Dispatch
2.4
Average Ems Processing
0.98
Average Ems Pickup
0.13
Average Calltaker Processing
1.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1883
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
155.73
Call To Agency Dispatch
729.69
Call To Agency Arrival
3085.04
Call To First Arrival Multi
3054.84
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
179
Median Travel
1121
Median Cumulative First
1763
Average Travel
39.26
Average Dispatch
9.57
Average Calltaker Processing
2.54
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2304
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
139.94
Call To Agency Dispatch
606.82
Call To Agency Arrival
2872.06
Call To First Arrival Multi
2871.7
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
143
Median Travel
996
Median Cumulative First
1512
Average Travel
37.75
Average Dispatch
7.78
Average Calltaker Processing
2.28
Average Pickup
0.06
FDNY
Date: 2025-11-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-11-17T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
286
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
29.8
Call To Fdny Pickup
33.53
Call To Fdny Job Creation
84.94
Call To Agency Dispatch
96.42
Call To Agency Arrival
296.26
Call To First Arrival Multi
295.92
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
192
Median Cumulative First
288.5
Average Travel
3.33
Average Dispatch
0.16
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.86
EMS
Date: 2025-11-17T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-11-17T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12166
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
101.65
Call To Ems Pickup
109.5
Call To Agency Job Creation
165.92
Call To Agency Dispatch
535.92
Call To Agency Arrival
1286.55
Call To First Arrival Multi
1153.75
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
12
Median Ems Job Creation
35.5
Median Dispatch
109.5
Median Travel
593
Median Cumulative First
746.5
Average Travel
12.51
Average Dispatch
7.24
Average Ems Processing
0.96
Average Ems Pickup
0.17
Average Calltaker Processing
1.64
Average Pickup
0.06
NYPD
Date: 2025-11-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-11-17T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2500
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
135.29
Call To Agency Dispatch
296.01
Call To Agency Arrival
730.07
Call To First Arrival Multi
705.53
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
68
Median Travel
262.5
Median Cumulative First
493
Average Travel
7.23
Average Dispatch
2.68
Average Calltaker Processing
2.2
Average Pickup
0.06
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