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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
FDNY
Date: 2025-11-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-11-17T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
135
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
30.04
Call To Fdny Pickup
32.83
Call To Fdny Job Creation
92.01
Call To Agency Dispatch
104.34
Call To Agency Arrival
373.5
Call To First Arrival Multi
371.33
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
8
Median Travel
249
Median Cumulative First
338
Average Travel
4.49
Average Dispatch
0.18
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.99
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4146
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
203.65
Call To Agency Dispatch
1122.29
Call To Agency Arrival
6338.05
Call To First Arrival Multi
6234.36
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
252
Median Travel
2618
Median Cumulative First
3425.5
Average Travel
86.93
Average Dispatch
15.31
Average Calltaker Processing
3.34
Average Pickup
0.06
FDNY
Date: 2025-11-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-11-17T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3570
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
312.54
Call To Ems Pickup
83.27
Call To Agency Job Creation
304.81
Call To Agency Dispatch
346.9
Call To Agency Arrival
708.18
Call To First Arrival Multi
599.72
Median Pickup
3
Median Calltaker Handoff
135
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
334
Median Cumulative First
489
Average Travel
6.02
Average Dispatch
0.57
Average Ems Processing
2.85
Average Ems Pickup
0.08
Average Calltaker Processing
5.15
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
325
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
193.97
Call To Agency Dispatch
982.48
Call To Agency Arrival
4727.05
Call To First Arrival Multi
4600.29
Median Pickup
3
Median Calltaker Handoff
162
Median Dispatch
269
Median Travel
1883
Median Cumulative First
2486
Average Travel
62.41
Average Dispatch
13.14
Average Calltaker Processing
3.17
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6204
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
160.88
Call To Agency Dispatch
819.15
Call To Agency Arrival
4332.88
Call To First Arrival Multi
4214.15
Median Pickup
3
Median Calltaker Handoff
127.5
Median Dispatch
212
Median Travel
1686.5
Median Cumulative First
2243.5
Average Travel
58.56
Average Dispatch
10.97
Average Calltaker Processing
2.63
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-11-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2943
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
162.07
Call To Agency Dispatch
579.63
Call To Agency Arrival
1674.63
Call To First Arrival Multi
1664.33
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
99
Median Travel
421
Median Cumulative First
790
Average Travel
18.25
Average Dispatch
6.96
Average Calltaker Processing
2.65
Average Pickup
0.06
FDNY
Date: 2025-11-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-11-17T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2608
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
129.68
Call To Fdny Pickup
54.99
Call To Fdny Job Creation
113.2
Call To Agency Dispatch
197.26
Call To Agency Arrival
537.86
Call To First Arrival Multi
499.38
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
304
Median Cumulative First
427
Average Travel
5.68
Average Dispatch
0.2
Average Calltaker Processing
2.11
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.97
NYPD
Date: 2025-11-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-11-17T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
793
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
170.29
Call To Agency Dispatch
543.79
Call To Agency Arrival
1537.08
Call To First Arrival Multi
1517.15
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
105
Median Travel
455
Median Cumulative First
788
Average Travel
16.55
Average Dispatch
6.23
Average Calltaker Processing
2.78
Average Pickup
0.06
FDNY
Date: 2025-11-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-11-10T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2668
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
151.98
Call To Fdny Pickup
55.89
Call To Fdny Job Creation
109.66
Call To Agency Dispatch
214.79
Call To Agency Arrival
548.42
Call To First Arrival Multi
509.68
Median Pickup
3
Median Calltaker Handoff
25
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
297
Median Cumulative First
414
Average Travel
5.56
Average Dispatch
0.17
Average Calltaker Processing
2.48
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1905
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
158.93
Call To Agency Dispatch
687.16
Call To Agency Arrival
3047.43
Call To First Arrival Multi
3021.8
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
189
Median Travel
1104
Median Cumulative First
1676
Average Travel
39.34
Average Dispatch
8.8
Average Calltaker Processing
2.59
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
131
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
179.69
Call To Agency Dispatch
494.62
Call To Agency Arrival
3487.76
Call To First Arrival Multi
2095.15
Median Pickup
3
Median Calltaker Handoff
156
Median Dispatch
102
Median Travel
1910
Median Cumulative First
579
Average Travel
49.89
Average Dispatch
5.25
Average Calltaker Processing
2.93
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
226
Call To Agency Dispatch
697
Call To Agency Arrival
740
Call To First Arrival Multi
740
Median Pickup
4
Median Calltaker Handoff
222
Median Dispatch
471
Median Travel
43
Median Cumulative First
740
Average Travel
0.72
Average Dispatch
7.85
Average Calltaker Processing
3.7
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
122
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
141.83
Call To Agency Dispatch
488.97
Call To Agency Arrival
1633.56
Call To First Arrival Multi
1589.49
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
122
Median Travel
498
Median Cumulative First
882
Average Travel
19.08
Average Dispatch
5.79
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5194
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
176.17
Call To Agency Dispatch
873.91
Call To Agency Arrival
3629.24
Call To First Arrival Multi
3601.91
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
189
Median Travel
1097
Median Cumulative First
1742.5
Average Travel
45.92
Average Dispatch
11.63
Average Calltaker Processing
2.88
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5973
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
166.41
Call To Agency Dispatch
810.56
Call To Agency Arrival
4359.93
Call To First Arrival Multi
4233.3
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
203
Median Travel
1780
Median Cumulative First
2358
Average Travel
59.16
Average Dispatch
10.74
Average Calltaker Processing
2.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
335
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
187.01
Call To Agency Dispatch
839.84
Call To Agency Arrival
3775.32
Call To First Arrival Multi
3578.24
Median Pickup
3
Median Calltaker Handoff
155
Median Dispatch
246
Median Travel
1268
Median Cumulative First
1871
Average Travel
48.92
Average Dispatch
10.88
Average Calltaker Processing
3.06
Average Pickup
0.06
FDNY
Date: 2025-11-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-11-10T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3632
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
288.52
Call To Ems Pickup
84.01
Call To Agency Job Creation
281.4
Call To Agency Dispatch
322.94
Call To Agency Arrival
681.88
Call To First Arrival Multi
578.55
Median Pickup
3
Median Calltaker Handoff
133
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
8
Median Travel
335
Median Cumulative First
487
Average Travel
5.98
Average Dispatch
0.57
Average Ems Processing
2.42
Average Ems Pickup
0.08
Average Calltaker Processing
4.75
Average Pickup
0.06
NYPD
Date: 2025-11-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-11-10T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2377
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
136.95
Call To Agency Dispatch
268.82
Call To Agency Arrival
704.82
Call To First Arrival Multi
682.43
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
65
Median Travel
264
Median Cumulative First
492
Average Travel
7.27
Average Dispatch
2.2
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD
Date: 2025-11-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-11-10T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
813
Call To First Pickup
3.41
Call To Pd Calltaker Handoff
176.47
Call To Agency Dispatch
500.02
Call To Agency Arrival
1602.94
Call To First Arrival Multi
1586.9
Median Pickup
3
Median Calltaker Handoff
148
Median Dispatch
96
Median Travel
457
Median Cumulative First
824
Average Travel
18.38
Average Dispatch
5.39
Average Calltaker Processing
2.88
Average Pickup
0.06
EMS
Date: 2025-11-10T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-11-10T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11619
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
103.75
Call To Ems Pickup
110.6
Call To Agency Job Creation
168.58
Call To Agency Dispatch
547.39
Call To Agency Arrival
1298.49
Call To First Arrival Multi
1157.35
Median Pickup
3
Median Calltaker Handoff
93
Median Ems Pickup
11
Median Ems Job Creation
36.5
Median Dispatch
110.5
Median Travel
586
Median Cumulative First
731
Average Travel
12.52
Average Dispatch
7.39
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.67
Average Pickup
0.06
EMS
Date: 2025-11-10T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-11-10T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9587
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
82.49
Call To Ems Pickup
87.95
Call To Agency Job Creation
144.61
Call To Agency Dispatch
212.76
Call To Agency Arrival
689.35
Call To First Arrival Multi
608.97
Median Pickup
3
Median Calltaker Handoff
75.5
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
80.5
Median Travel
419.5
Median Cumulative First
514
Average Travel
7.94
Average Dispatch
2.17
Average Ems Processing
0.96
Average Ems Pickup
0.12
Average Calltaker Processing
1.32
Average Pickup
0.06
FDNY
Date: 2025-11-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-11-10T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
259
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
31.3
Call To Fdny Pickup
31.91
Call To Fdny Job Creation
81.92
Call To Agency Dispatch
94.21
Call To Agency Arrival
296.76
Call To First Arrival Multi
295.73
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
195
Median Cumulative First
285
Average Travel
3.38
Average Dispatch
0.15
Average Calltaker Processing
0.47
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.83
NYPD
Date: 2025-11-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-11-10T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1056
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
144.56
Call To Agency Dispatch
254.73
Call To Agency Arrival
514.24
Call To First Arrival Multi
499.37
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
60
Median Travel
184.5
Median Cumulative First
410
Average Travel
4.33
Average Dispatch
1.84
Average Calltaker Processing
2.35
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2827
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
164.41
Call To Agency Dispatch
560.27
Call To Agency Arrival
1618.08
Call To First Arrival Multi
1605.72
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
101
Median Travel
458
Median Cumulative First
810
Average Travel
17.63
Average Dispatch
6.6
Average Calltaker Processing
2.68
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4149
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
203.3
Call To Agency Dispatch
998.17
Call To Agency Arrival
5969.12
Call To First Arrival Multi
5870.67
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
249
Median Travel
2672
Median Cumulative First
3404
Average Travel
82.85
Average Dispatch
13.25
Average Calltaker Processing
3.33
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-11-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2492
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
143.92
Call To Agency Dispatch
614.03
Call To Agency Arrival
2941.81
Call To First Arrival Multi
2941.33
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
151
Median Travel
1001.5
Median Cumulative First
1545.5
Average Travel
38.8
Average Dispatch
7.84
Average Calltaker Processing
2.34
Average Pickup
0.06
FDNY
Date: 2025-11-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-11-10T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
134
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
33.66
Call To Fdny Pickup
33.43
Call To Fdny Job Creation
86.58
Call To Agency Dispatch
99.19
Call To Agency Arrival
385.79
Call To First Arrival Multi
372.66
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
42
Median Dispatch
7
Median Travel
253
Median Cumulative First
344
Average Travel
4.78
Average Dispatch
0.15
Average Calltaker Processing
0.5
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.89
FDNY
Date: 2025-11-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-11-03T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2698
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
135.75
Call To Fdny Pickup
53.79
Call To Fdny Job Creation
109.24
Call To Agency Dispatch
200.48
Call To Agency Arrival
542.76
Call To First Arrival Multi
507.33
Median Pickup
3
Median Calltaker Handoff
26.5
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
303
Median Cumulative First
424
Average Travel
5.7
Average Dispatch
0.19
Average Calltaker Processing
2.2
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
142
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
120.58
Call To Agency Dispatch
433.48
Call To Agency Arrival
1652.64
Call To First Arrival Multi
1652.64
Median Pickup
3
Median Calltaker Handoff
90.5
Median Dispatch
128
Median Travel
560.5
Median Cumulative First
950
Average Travel
20.32
Average Dispatch
5.21
Average Calltaker Processing
1.95
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5255
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
170.77
Call To Agency Dispatch
1071.73
Call To Agency Arrival
3998.52
Call To First Arrival Multi
3973.59
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
223
Median Travel
1188
Median Cumulative First
1921
Average Travel
48.78
Average Dispatch
15.02
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD
Date: 2025-11-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-11-03T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
839
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
168.14
Call To Agency Dispatch
614.6
Call To Agency Arrival
1851.52
Call To First Arrival Multi
1818.38
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
114
Median Travel
497
Median Cumulative First
884
Average Travel
20.62
Average Dispatch
7.44
Average Calltaker Processing
2.73
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4338
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
197.22
Call To Agency Dispatch
1373.48
Call To Agency Arrival
6983.52
Call To First Arrival Multi
6868.9
Median Pickup
3
Median Calltaker Handoff
164.5
Median Dispatch
280.5
Median Travel
2977.5
Median Cumulative First
3831
Average Travel
93.5
Average Dispatch
19.6
Average Calltaker Processing
3.22
Average Pickup
0.07
EMS
Date: 2025-11-03T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-11-03T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9836
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
80.51
Call To Ems Pickup
86.12
Call To Agency Job Creation
144.14
Call To Agency Dispatch
215.81
Call To Agency Arrival
701.2
Call To First Arrival Multi
618.03
Median Pickup
3
Median Calltaker Handoff
75
Median Ems Pickup
8.5
Median Ems Job Creation
34
Median Dispatch
78
Median Travel
429
Median Cumulative First
525
Average Travel
8.09
Average Dispatch
2.26
Average Ems Processing
0.99
Average Ems Pickup
0.12
Average Calltaker Processing
1.28
Average Pickup
0.07
EMS
Date: 2025-11-03T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-11-03T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12053
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
101.83
Call To Ems Pickup
108.83
Call To Agency Job Creation
166.86
Call To Agency Dispatch
540.93
Call To Agency Arrival
1285.61
Call To First Arrival Multi
1158.07
Median Pickup
3
Median Calltaker Handoff
91
Median Ems Pickup
9
Median Ems Job Creation
36.5
Median Dispatch
110.5
Median Travel
593
Median Cumulative First
759.5
Average Travel
12.41
Average Dispatch
7.32
Average Ems Processing
0.99
Average Ems Pickup
0.16
Average Calltaker Processing
1.63
Average Pickup
0.07
FDNY
Date: 2025-11-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-11-03T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3682
Call To First Pickup
3.93
Call To Pd Calltaker Handoff
321.83
Call To Ems Pickup
82.68
Call To Agency Job Creation
313.99
Call To Agency Dispatch
353.46
Call To Agency Arrival
704.84
Call To First Arrival Multi
611.36
Median Pickup
3
Median Calltaker Handoff
132
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
331
Median Cumulative First
486
Average Travel
5.86
Average Dispatch
0.53
Average Ems Processing
3.08
Average Ems Pickup
0.08
Average Calltaker Processing
5.3
Average Pickup
0.07
NYPD
Date: 2025-11-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-11-03T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1085
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
137.69
Call To Agency Dispatch
271.13
Call To Agency Arrival
540.74
Call To First Arrival Multi
511.2
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
67
Median Travel
192
Median Cumulative First
416
Average Travel
4.49
Average Dispatch
2.22
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2360
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
142.73
Call To Agency Dispatch
628.13
Call To Agency Arrival
3021.94
Call To First Arrival Multi
3007.71
Median Pickup
3
Median Calltaker Handoff
117
Median Dispatch
143
Median Travel
1025.5
Median Cumulative First
1532.5
Average Travel
39.9
Average Dispatch
8.09
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6252
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
163.7
Call To Agency Dispatch
893.21
Call To Agency Arrival
4635.07
Call To First Arrival Multi
4493.12
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
208
Median Travel
1827
Median Cumulative First
2436
Average Travel
62.36
Average Dispatch
12.16
Average Calltaker Processing
2.66
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
304
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
190.5
Call To Agency Dispatch
1267.34
Call To Agency Arrival
4994.95
Call To First Arrival Multi
4617.88
Median Pickup
3
Median Calltaker Handoff
161.5
Median Dispatch
284.5
Median Travel
1921.5
Median Cumulative First
2544
Average Travel
62.13
Average Dispatch
17.95
Average Calltaker Processing
3.1
Average Pickup
0.07
FDNY
Date: 2025-11-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-11-03T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
267
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
29.4
Call To Fdny Pickup
32.06
Call To Fdny Job Creation
81.97
Call To Agency Dispatch
93.45
Call To Agency Arrival
300.55
Call To First Arrival Multi
298.53
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
197
Median Cumulative First
286
Average Travel
3.45
Average Dispatch
0.15
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.83
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
139
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
165.5
Call To Agency Dispatch
503.14
Call To Agency Arrival
3799.68
Call To First Arrival Multi
1886.94
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
124
Median Travel
1606
Median Cumulative First
532
Average Travel
54.94
Average Dispatch
5.63
Average Calltaker Processing
2.7
Average Pickup
0.06
NYPD
Date: 2025-11-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-11-03T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2507
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
134.23
Call To Agency Dispatch
287.71
Call To Agency Arrival
732.72
Call To First Arrival Multi
705.63
Median Pickup
3
Median Calltaker Handoff
99
Median Dispatch
68
Median Travel
264
Median Cumulative First
496
Average Travel
7.42
Average Dispatch
2.56
Average Calltaker Processing
2.17
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1873
Call To First Pickup
4.13
Call To Pd Calltaker Handoff
153.75
Call To Agency Dispatch
809.03
Call To Agency Arrival
3287.17
Call To First Arrival Multi
3262.73
Median Pickup
3
Median Calltaker Handoff
125
Median Dispatch
217
Median Travel
1180
Median Cumulative First
1805
Average Travel
41.3
Average Dispatch
10.92
Average Calltaker Processing
2.49
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-11-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-11-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3033
Call To First Pickup
3.82
Call To Pd Calltaker Handoff
159.69
Call To Agency Dispatch
681.14
Call To Agency Arrival
1780.89
Call To First Arrival Multi
1775.28
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
115
Median Travel
462
Median Cumulative First
853
Average Travel
18.33
Average Dispatch
8.69
Average Calltaker Processing
2.6
Average Pickup
0.06
FDNY
Date: 2025-11-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-11-03T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
165
Call To First Pickup
4.92
Call To Pd Calltaker Handoff
59.01
Call To Fdny Pickup
34.99
Call To Fdny Job Creation
94.68
Call To Agency Dispatch
133.7
Call To Agency Arrival
409.78
Call To First Arrival Multi
400.5
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
256
Median Cumulative First
342
Average Travel
4.6
Average Dispatch
0.18
Average Calltaker Processing
0.9
Average Pickup
0.08
Average Fd Pickup
0.08
Average Fd Processing
0.99
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
120
Call To First Pickup
5.73
Call To Pd Calltaker Handoff
124.81
Call To Agency Dispatch
573.44
Call To Agency Arrival
1391.35
Call To First Arrival Multi
1391.35
Median Pickup
4
Median Calltaker Handoff
83
Median Dispatch
141
Median Travel
561.5
Median Cumulative First
1004
Average Travel
13.63
Average Dispatch
7.48
Average Calltaker Processing
1.98
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2448
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
141.97
Call To Agency Dispatch
730.38
Call To Agency Arrival
3169.47
Call To First Arrival Multi
3169.47
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
158
Median Travel
1081.5
Median Cumulative First
1700
Average Travel
40.65
Average Dispatch
9.81
Average Calltaker Processing
2.29
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5316
Call To First Pickup
4.41
Call To Pd Calltaker Handoff
172.56
Call To Agency Dispatch
1117.95
Call To Agency Arrival
4200.96
Call To First Arrival Multi
4168.2
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
220
Median Travel
1233.5
Median Cumulative First
2019.5
Average Travel
51.38
Average Dispatch
15.76
Average Calltaker Processing
2.8
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
118
Call To First Pickup
5.11
Call To Pd Calltaker Handoff
168.88
Call To Agency Dispatch
603.83
Call To Agency Arrival
4793.49
Call To First Arrival Multi
2545.33
Median Pickup
4
Median Calltaker Handoff
136
Median Dispatch
168
Median Travel
2494
Median Cumulative First
489.5
Average Travel
69.83
Average Dispatch
7.25
Average Calltaker Processing
2.73
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6581
Call To First Pickup
4.84
Call To Pd Calltaker Handoff
167.13
Call To Agency Dispatch
988.45
Call To Agency Arrival
4987.11
Call To First Arrival Multi
4808.24
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
245
Median Travel
1948
Median Cumulative First
2590
Average Travel
66.64
Average Dispatch
13.69
Average Calltaker Processing
2.7
Average Pickup
0.08
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