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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
EMS
Date: 2025-10-27T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-10-27T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9821
Call To First Pickup
4.61
Call To Pd Calltaker Handoff
82.26
Call To Ems Pickup
89.37
Call To Agency Job Creation
145.34
Call To Agency Dispatch
237.79
Call To Agency Arrival
748.84
Call To First Arrival Multi
653.71
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
85.5
Median Travel
448.5
Median Cumulative First
544.5
Average Travel
8.52
Average Dispatch
2.59
Average Ems Processing
0.95
Average Ems Pickup
0.15
Average Calltaker Processing
1.29
Average Pickup
0.08
FDNY
Date: 2025-10-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-10-27T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3189
Call To First Pickup
7.5
Call To Pd Calltaker Handoff
161.09
Call To Fdny Pickup
58.39
Call To Fdny Job Creation
120.15
Call To Agency Dispatch
238.2
Call To Agency Arrival
595.61
Call To First Arrival Multi
564.35
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
311
Median Cumulative First
439
Average Travel
5.96
Average Dispatch
0.29
Average Calltaker Processing
2.56
Average Pickup
0.12
Average Fd Pickup
0.09
Average Fd Processing
1.03
NYPD
Date: 2025-10-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-10-27T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
786
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
171.81
Call To Agency Dispatch
672.91
Call To Agency Arrival
1885.12
Call To First Arrival Multi
1870.26
Median Pickup
3
Median Calltaker Handoff
144.5
Median Dispatch
122
Median Travel
509.5
Median Cumulative First
918
Average Travel
20.2
Average Dispatch
8.35
Average Calltaker Processing
2.79
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
322
Call To First Pickup
4.94
Call To Pd Calltaker Handoff
199.57
Call To Agency Dispatch
1334.74
Call To Agency Arrival
5000.08
Call To First Arrival Multi
4679.85
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
277
Median Travel
1848
Median Cumulative First
2566.5
Average Travel
61.09
Average Dispatch
18.92
Average Calltaker Processing
3.24
Average Pickup
0.08
NYPD
Date: 2025-10-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-10-27T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2701
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
136.27
Call To Agency Dispatch
305.48
Call To Agency Arrival
771.75
Call To First Arrival Multi
739.69
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
69
Median Travel
271
Median Cumulative First
518
Average Travel
7.77
Average Dispatch
2.82
Average Calltaker Processing
2.2
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4112
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
200.22
Call To Agency Dispatch
1288.47
Call To Agency Arrival
6974.41
Call To First Arrival Multi
6888.59
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
284
Median Travel
3133.5
Median Cumulative First
4142.5
Average Travel
94.77
Average Dispatch
18.14
Average Calltaker Processing
3.26
Average Pickup
0.08
FDNY
Date: 2025-10-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-10-27T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
263
Call To First Pickup
5.14
Call To Pd Calltaker Handoff
29.18
Call To Fdny Pickup
34.31
Call To Fdny Job Creation
89.66
Call To Agency Dispatch
99.12
Call To Agency Arrival
310.72
Call To First Arrival Multi
310.26
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
198
Median Cumulative First
294
Average Travel
3.53
Average Dispatch
0.16
Average Calltaker Processing
0.4
Average Pickup
0.09
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD
Date: 2025-10-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-10-27T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1076
Call To First Pickup
4.58
Call To Pd Calltaker Handoff
143.42
Call To Agency Dispatch
277.71
Call To Agency Arrival
568.08
Call To First Arrival Multi
549.56
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
66
Median Travel
206
Median Cumulative First
432.5
Average Travel
4.84
Average Dispatch
2.24
Average Calltaker Processing
2.31
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1927
Call To First Pickup
4.15
Call To Pd Calltaker Handoff
158.02
Call To Agency Dispatch
818.18
Call To Agency Arrival
3473.93
Call To First Arrival Multi
3457.43
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
223
Median Travel
1170
Median Cumulative First
1853
Average Travel
44.26
Average Dispatch
11
Average Calltaker Processing
2.56
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
3
Call To Pd Calltaker Handoff
289
Call To Agency Dispatch
589
Call To Agency Arrival
595
Call To First Arrival Multi
595
Median Pickup
3
Median Calltaker Handoff
286
Median Dispatch
300
Median Travel
6
Median Cumulative First
595
Average Travel
0.1
Average Dispatch
5
Average Calltaker Processing
4.77
Average Pickup
0.05
FDNY
Date: 2025-10-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-10-27T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
154
Call To First Pickup
6.79
Call To Pd Calltaker Handoff
33.59
Call To Fdny Pickup
34.29
Call To Fdny Job Creation
87.59
Call To Agency Dispatch
100.42
Call To Agency Arrival
364.11
Call To First Arrival Multi
358.67
Median Pickup
3
Median Calltaker Handoff
14
Median Fdny Pickup
5
Median Fdny Job Creation
44.5
Median Dispatch
8
Median Travel
241
Median Cumulative First
330.5
Average Travel
4.39
Average Dispatch
0.18
Average Calltaker Processing
0.45
Average Pickup
0.11
Average Fd Pickup
0.08
Average Fd Processing
0.89
EMS
Date: 2025-10-27T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-10-27T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11782
Call To First Pickup
4.84
Call To Pd Calltaker Handoff
103.82
Call To Ems Pickup
111.74
Call To Agency Job Creation
169.65
Call To Agency Dispatch
688.38
Call To Agency Arrival
1506.8
Call To First Arrival Multi
1336.76
Median Pickup
3
Median Calltaker Handoff
91
Median Ems Pickup
11.5
Median Ems Job Creation
36.5
Median Dispatch
121
Median Travel
628.5
Median Cumulative First
806
Average Travel
13.64
Average Dispatch
9.74
Average Ems Processing
0.99
Average Ems Pickup
0.17
Average Calltaker Processing
1.65
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-10-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-10-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2911
Call To First Pickup
4.57
Call To Pd Calltaker Handoff
166.14
Call To Agency Dispatch
665.98
Call To Agency Arrival
1760.75
Call To First Arrival Multi
1746.25
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
120
Median Travel
463
Median Cumulative First
850
Average Travel
18.25
Average Dispatch
8.33
Average Calltaker Processing
2.69
Average Pickup
0.08
FDNY
Date: 2025-10-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-10-27T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3849
Call To First Pickup
4.47
Call To Pd Calltaker Handoff
352.81
Call To Ems Pickup
85.31
Call To Agency Job Creation
347.43
Call To Agency Dispatch
394.66
Call To Agency Arrival
753.39
Call To First Arrival Multi
654.78
Median Pickup
3
Median Calltaker Handoff
138.5
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
335
Median Cumulative First
497
Average Travel
5.98
Average Dispatch
0.7
Average Ems Processing
3.05
Average Ems Pickup
0.09
Average Calltaker Processing
5.8
Average Pickup
0.07
FDNY
Date: 2025-10-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-10-20T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3749
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
324.57
Call To Ems Pickup
83.91
Call To Agency Job Creation
316.66
Call To Agency Dispatch
359
Call To Agency Arrival
709.06
Call To First Arrival Multi
609.04
Median Pickup
3
Median Calltaker Handoff
134
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
328
Median Cumulative First
485
Average Travel
5.83
Average Dispatch
0.57
Average Ems Processing
2.54
Average Ems Pickup
0.09
Average Calltaker Processing
5.35
Average Pickup
0.06
EMS
Date: 2025-10-20T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-10-20T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12117
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
103.76
Call To Ems Pickup
111.43
Call To Agency Job Creation
168.57
Call To Agency Dispatch
524.82
Call To Agency Arrival
1296.34
Call To First Arrival Multi
1165.03
Median Pickup
3
Median Calltaker Handoff
94
Median Ems Pickup
11
Median Ems Job Creation
36.5
Median Dispatch
114.25
Median Travel
613.75
Median Cumulative First
792.25
Average Travel
12.86
Average Dispatch
7.02
Average Ems Processing
0.97
Average Ems Pickup
0.17
Average Calltaker Processing
1.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2875
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
157.45
Call To Agency Dispatch
636.82
Call To Agency Arrival
1746.94
Call To First Arrival Multi
1736.94
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
111
Median Travel
446
Median Cumulative First
816
Average Travel
18.5
Average Dispatch
7.99
Average Calltaker Processing
2.56
Average Pickup
0.06
EMS
Date: 2025-10-20T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-10-20T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9835
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
83.27
Call To Ems Pickup
89.11
Call To Agency Job Creation
147.04
Call To Agency Dispatch
215.13
Call To Agency Arrival
702.22
Call To First Arrival Multi
618.27
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
10
Median Ems Job Creation
34
Median Dispatch
81.5
Median Travel
428.5
Median Cumulative First
523.5
Average Travel
8.12
Average Dispatch
2.2
Average Ems Processing
0.99
Average Ems Pickup
0.13
Average Calltaker Processing
1.32
Average Pickup
0.06
NYPD
Date: 2025-10-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-10-20T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2524
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
135.01
Call To Agency Dispatch
313.81
Call To Agency Arrival
767.31
Call To First Arrival Multi
724.14
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
74
Median Travel
272.5
Median Cumulative First
512
Average Travel
7.56
Average Dispatch
2.98
Average Calltaker Processing
2.19
Average Pickup
0.06
FDNY
Date: 2025-10-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-10-20T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2698
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
150.71
Call To Fdny Pickup
54.47
Call To Fdny Job Creation
113.04
Call To Agency Dispatch
217.61
Call To Agency Arrival
546.99
Call To First Arrival Multi
513.17
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
297
Median Cumulative First
417
Average Travel
5.49
Average Dispatch
0.17
Average Calltaker Processing
2.45
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.98
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2198
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
143.63
Call To Agency Dispatch
657.52
Call To Agency Arrival
3006.24
Call To First Arrival Multi
3003.91
Median Pickup
3
Median Calltaker Handoff
118
Median Dispatch
143
Median Travel
1026.5
Median Cumulative First
1531.5
Average Travel
39.15
Average Dispatch
8.56
Average Calltaker Processing
2.33
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
288
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
198.8
Call To Agency Dispatch
1079.37
Call To Agency Arrival
4896.11
Call To First Arrival Multi
4807.94
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
245.5
Median Travel
1907
Median Cumulative First
2713
Average Travel
63.61
Average Dispatch
14.68
Average Calltaker Processing
3.25
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5407
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
169.19
Call To Agency Dispatch
1050.51
Call To Agency Arrival
4132.75
Call To First Arrival Multi
4098.34
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
221
Median Travel
1202
Median Cumulative First
1934
Average Travel
51.37
Average Dispatch
14.69
Average Calltaker Processing
2.76
Average Pickup
0.06
FDNY
Date: 2025-10-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-10-20T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
155
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
33.03
Call To Fdny Pickup
38.23
Call To Fdny Job Creation
92.7
Call To Agency Dispatch
102.43
Call To Agency Arrival
370.97
Call To First Arrival Multi
365.21
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
259
Median Cumulative First
353
Average Travel
4.48
Average Dispatch
0.16
Average Calltaker Processing
0.49
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.91
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
113
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
127.6
Call To Agency Dispatch
490.76
Call To Agency Arrival
1514.23
Call To First Arrival Multi
1514.23
Median Pickup
3
Median Calltaker Handoff
96
Median Dispatch
119
Median Travel
469
Median Cumulative First
888
Average Travel
17.06
Average Dispatch
6.05
Average Calltaker Processing
2.06
Average Pickup
0.06
FDNY
Date: 2025-10-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-10-20T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
267
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
31.95
Call To Fdny Pickup
33.22
Call To Fdny Job Creation
87.54
Call To Agency Dispatch
100.71
Call To Agency Arrival
295.7
Call To First Arrival Multi
293.51
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
191
Median Cumulative First
280
Average Travel
3.25
Average Dispatch
0.17
Average Calltaker Processing
0.47
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.91
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1860
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
158.56
Call To Agency Dispatch
752.17
Call To Agency Arrival
3322.06
Call To First Arrival Multi
3310.34
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
196
Median Travel
1087
Median Cumulative First
1725
Average Travel
42.83
Average Dispatch
9.89
Average Calltaker Processing
2.58
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6237
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
168.52
Call To Agency Dispatch
936.07
Call To Agency Arrival
4752.55
Call To First Arrival Multi
4585.94
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
230
Median Travel
1844
Median Cumulative First
2474
Average Travel
63.61
Average Dispatch
12.79
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4194
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
198.79
Call To Agency Dispatch
1170.04
Call To Agency Arrival
6647.7
Call To First Arrival Multi
6524.26
Median Pickup
3
Median Calltaker Handoff
170
Median Dispatch
269.5
Median Travel
2878
Median Cumulative First
3740
Average Travel
91.29
Average Dispatch
16.19
Average Calltaker Processing
3.25
Average Pickup
0.07
NYPD
Date: 2025-10-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-10-20T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
818
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
170.31
Call To Agency Dispatch
586.17
Call To Agency Arrival
1894.61
Call To First Arrival Multi
1831.2
Median Pickup
3
Median Calltaker Handoff
139.5
Median Dispatch
124
Median Travel
520.5
Median Cumulative First
907.5
Average Travel
21.81
Average Dispatch
6.93
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-10-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
136
Call To First Pickup
4.52
Call To Pd Calltaker Handoff
189.64
Call To Agency Dispatch
489.45
Call To Agency Arrival
4534.9
Call To First Arrival Multi
2730.88
Median Pickup
3
Median Calltaker Handoff
153
Median Dispatch
114
Median Travel
2246.5
Median Cumulative First
582.5
Average Travel
67.42
Average Dispatch
5
Average Calltaker Processing
3.09
Average Pickup
0.08
NYPD
Date: 2025-10-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-10-20T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1016
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
140.89
Call To Agency Dispatch
278.93
Call To Agency Arrival
596.87
Call To First Arrival Multi
546.62
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
66
Median Travel
196
Median Cumulative First
424.5
Average Travel
5.3
Average Dispatch
2.3
Average Calltaker Processing
2.28
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1868
Call To First Pickup
4.07
Call To Pd Calltaker Handoff
160.75
Call To Agency Dispatch
739.47
Call To Agency Arrival
3191.71
Call To First Arrival Multi
3153.31
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
189
Median Travel
1087
Median Cumulative First
1713
Average Travel
40.87
Average Dispatch
9.65
Average Calltaker Processing
2.61
Average Pickup
0.07
NYPD
Date: 2025-10-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-10-13T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1053
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
142.86
Call To Agency Dispatch
278
Call To Agency Arrival
557.29
Call To First Arrival Multi
538.74
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
65
Median Travel
196
Median Cumulative First
422
Average Travel
4.65
Average Dispatch
2.25
Average Calltaker Processing
2.32
Average Pickup
0.07
FDNY
Date: 2025-10-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-10-13T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3943
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
310.95
Call To Ems Pickup
83.9
Call To Agency Job Creation
303.23
Call To Agency Dispatch
344.35
Call To Agency Arrival
691.99
Call To First Arrival Multi
590.44
Median Pickup
3
Median Calltaker Handoff
132
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
8
Median Travel
331
Median Cumulative First
485
Average Travel
5.79
Average Dispatch
0.56
Average Ems Processing
2.6
Average Ems Pickup
0.09
Average Calltaker Processing
5.11
Average Pickup
0.07
FDNY
Date: 2025-10-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-10-13T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
141
Call To First Pickup
4.09
Call To Pd Calltaker Handoff
29.69
Call To Fdny Pickup
32.49
Call To Fdny Job Creation
84.55
Call To Agency Dispatch
94.7
Call To Agency Arrival
382.54
Call To First Arrival Multi
378.62
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
44.5
Median Dispatch
7
Median Travel
263
Median Cumulative First
351
Average Travel
4.8
Average Dispatch
0.14
Average Calltaker Processing
0.43
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.87
EMS
Date: 2025-10-13T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-10-13T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11652
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
100.99
Call To Ems Pickup
108.34
Call To Agency Job Creation
166.76
Call To Agency Dispatch
589.07
Call To Agency Arrival
1385.27
Call To First Arrival Multi
1242.83
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
11.5
Median Ems Job Creation
36.5
Median Dispatch
113.5
Median Travel
616.5
Median Cumulative First
779.5
Average Travel
13.27
Average Dispatch
8.13
Average Ems Processing
0.99
Average Ems Pickup
0.16
Average Calltaker Processing
1.61
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
123
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
183.28
Call To Agency Dispatch
519.8
Call To Agency Arrival
3707.59
Call To First Arrival Multi
2107.49
Median Pickup
3
Median Calltaker Handoff
158
Median Dispatch
124
Median Travel
2003
Median Cumulative First
509
Average Travel
53.13
Average Dispatch
5.61
Average Calltaker Processing
2.99
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5195
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
171.85
Call To Agency Dispatch
853.93
Call To Agency Arrival
3578.05
Call To First Arrival Multi
3538.84
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
188
Median Travel
1141
Median Cumulative First
1770
Average Travel
45.4
Average Dispatch
11.37
Average Calltaker Processing
2.8
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
294
Call To First Pickup
4.5
Call To Pd Calltaker Handoff
197.27
Call To Agency Dispatch
984.81
Call To Agency Arrival
4319
Call To First Arrival Multi
4064.09
Median Pickup
3
Median Calltaker Handoff
173.5
Median Dispatch
288
Median Travel
1761
Median Cumulative First
2317.5
Average Travel
55.57
Average Dispatch
13.13
Average Calltaker Processing
3.21
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3032
Call To First Pickup
4.1
Call To Pd Calltaker Handoff
159.94
Call To Agency Dispatch
621.14
Call To Agency Arrival
1617.55
Call To First Arrival Multi
1604.72
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
107.5
Median Travel
419.5
Median Cumulative First
788
Average Travel
16.61
Average Dispatch
7.69
Average Calltaker Processing
2.6
Average Pickup
0.07
FDNY
Date: 2025-10-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-10-13T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3136
Call To First Pickup
4.08
Call To Pd Calltaker Handoff
127.87
Call To Fdny Pickup
58.81
Call To Fdny Job Creation
119.79
Call To Agency Dispatch
199.12
Call To Agency Arrival
539.5
Call To First Arrival Multi
504.96
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
299
Median Cumulative First
421
Average Travel
5.67
Average Dispatch
0.2
Average Calltaker Processing
2.06
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.02
FDNY
Date: 2025-10-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-10-13T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
248
Call To First Pickup
4.46
Call To Pd Calltaker Handoff
27.9
Call To Fdny Pickup
32.35
Call To Fdny Job Creation
84.24
Call To Agency Dispatch
94.48
Call To Agency Arrival
293.74
Call To First Arrival Multi
293.26
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
9
Median Travel
191
Median Cumulative First
283.5
Average Travel
3.32
Average Dispatch
0.17
Average Calltaker Processing
0.39
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.86
NYPD
Date: 2025-10-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-10-13T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2486
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
133.95
Call To Agency Dispatch
280.38
Call To Agency Arrival
715.78
Call To First Arrival Multi
685.4
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
69
Median Travel
259
Median Cumulative First
490
Average Travel
7.26
Average Dispatch
2.44
Average Calltaker Processing
2.17
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
101
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
132.95
Call To Agency Dispatch
521.98
Call To Agency Arrival
1399.51
Call To First Arrival Multi
1399.51
Median Pickup
3
Median Calltaker Handoff
95
Median Dispatch
128
Median Travel
476
Median Cumulative First
907
Average Travel
14.63
Average Dispatch
6.48
Average Calltaker Processing
2.15
Average Pickup
0.07
NYPD
Date: 2025-10-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-10-13T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
827
Call To First Pickup
4.36
Call To Pd Calltaker Handoff
172.66
Call To Agency Dispatch
551.23
Call To Agency Arrival
1519.15
Call To First Arrival Multi
1495.06
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
110
Median Travel
457
Median Cumulative First
809
Average Travel
16.13
Average Dispatch
6.31
Average Calltaker Processing
2.81
Average Pickup
0.07
EMS
Date: 2025-10-13T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-10-13T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10053
Call To First Pickup
4.18
Call To Pd Calltaker Handoff
82.41
Call To Ems Pickup
88.19
Call To Agency Job Creation
146.32
Call To Agency Dispatch
228.98
Call To Agency Arrival
726.61
Call To First Arrival Multi
638.41
Median Pickup
3
Median Calltaker Handoff
76
Median Ems Pickup
11
Median Ems Job Creation
34
Median Dispatch
82.5
Median Travel
430.25
Median Cumulative First
522.75
Average Travel
8.29
Average Dispatch
2.44
Average Ems Processing
0.99
Average Ems Pickup
0.13
Average Calltaker Processing
1.3
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4110
Call To First Pickup
4.06
Call To Pd Calltaker Handoff
205.62
Call To Agency Dispatch
1042.17
Call To Agency Arrival
6093.87
Call To First Arrival Multi
5962.62
Median Pickup
3
Median Calltaker Handoff
178
Median Dispatch
243
Median Travel
2654.5
Median Cumulative First
3493.5
Average Travel
84.2
Average Dispatch
13.94
Average Calltaker Processing
3.36
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2443
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
145.12
Call To Agency Dispatch
617.62
Call To Agency Arrival
2895.78
Call To First Arrival Multi
2893.07
Median Pickup
3
Median Calltaker Handoff
118
Median Dispatch
131
Median Travel
993
Median Cumulative First
1472
Average Travel
37.97
Average Dispatch
7.88
Average Calltaker Processing
2.35
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-10-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-10-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6209
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
163.19
Call To Agency Dispatch
843.51
Call To Agency Arrival
4467.78
Call To First Arrival Multi
4304.79
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
209
Median Travel
1735
Median Cumulative First
2305
Average Travel
60.4
Average Dispatch
11.34
Average Calltaker Processing
2.65
Average Pickup
0.07
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