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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1760
Call To First Pickup
4.52
Call To Pd Calltaker Handoff
166.93
Call To Agency Dispatch
979.41
Call To Agency Arrival
3669.34
Call To First Arrival Multi
3630.71
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
201
Median Travel
1209
Median Cumulative First
1878
Average Travel
44.83
Average Dispatch
13.54
Average Calltaker Processing
2.71
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
300
Call To First Pickup
5.83
Call To Pd Calltaker Handoff
199.52
Call To Agency Dispatch
1209.29
Call To Agency Arrival
5494.76
Call To First Arrival Multi
5321.54
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
362.5
Median Travel
1962.5
Median Cumulative First
2948.5
Average Travel
71.42
Average Dispatch
16.83
Average Calltaker Processing
3.23
Average Pickup
0.1
EMS
Date: 2026-08-10T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-08-10T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10363
Call To First Pickup
4.75
Call To Pd Calltaker Handoff
90.47
Call To Ems Pickup
98.9
Call To Agency Job Creation
152.66
Call To Agency Dispatch
286.12
Call To Agency Arrival
806.39
Call To First Arrival Multi
708.74
Median Pickup
3
Median Calltaker Handoff
82.5
Median Ems Pickup
11
Median Ems Job Creation
35
Median Dispatch
88.5
Median Travel
460
Median Cumulative First
562.5
Average Travel
8.67
Average Dispatch
3.26
Average Ems Processing
0.91
Average Ems Pickup
0.18
Average Calltaker Processing
1.43
Average Pickup
0.08
FDNY
Date: 2026-08-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-08-10T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
210
Call To First Pickup
5.42
Call To Pd Calltaker Handoff
42.28
Call To Fdny Pickup
37.28
Call To Fdny Job Creation
94.5
Call To Agency Dispatch
113.83
Call To Agency Arrival
316.35
Call To First Arrival Multi
316.32
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
8
Median Travel
197
Median Cumulative First
299.5
Average Travel
3.38
Average Dispatch
0.17
Average Calltaker Processing
0.61
Average Pickup
0.09
Average Fd Pickup
0.08
Average Fd Processing
0.95
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3016
Call To First Pickup
4.9
Call To Pd Calltaker Handoff
165.99
Call To Agency Dispatch
826.09
Call To Agency Arrival
2107.1
Call To First Arrival Multi
2090.91
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
140
Median Travel
465
Median Cumulative First
924
Average Travel
21.35
Average Dispatch
11
Average Calltaker Processing
2.68
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-08-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-08-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4074
Call To First Pickup
4.78
Call To Pd Calltaker Handoff
205.83
Call To Agency Dispatch
1484.91
Call To Agency Arrival
7465.29
Call To First Arrival Multi
7366.49
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
326
Median Travel
3213.5
Median Cumulative First
4438
Average Travel
99.67
Average Dispatch
21.32
Average Calltaker Processing
3.35
Average Pickup
0.08
FDNY
Date: 2026-08-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-08-03T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
160
Call To First Pickup
5.5
Call To Pd Calltaker Handoff
34.13
Call To Fdny Pickup
38.43
Call To Fdny Job Creation
103.93
Call To Agency Dispatch
114.69
Call To Agency Arrival
400.13
Call To First Arrival Multi
378.48
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8.5
Median Travel
261
Median Cumulative First
358
Average Travel
4.76
Average Dispatch
0.18
Average Calltaker Processing
0.48
Average Pickup
0.09
Average Fd Pickup
0.09
Average Fd Processing
1.09
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
82
Call To First Pickup
4.68
Call To Pd Calltaker Handoff
125.95
Call To Agency Dispatch
454.52
Call To Agency Arrival
1212.06
Call To First Arrival Multi
1212.06
Median Pickup
3.5
Median Calltaker Handoff
97.5
Median Dispatch
106
Median Travel
405
Median Cumulative First
751.5
Average Travel
12.63
Average Dispatch
5.48
Average Calltaker Processing
2.02
Average Pickup
0.08
NYPD
Date: 2026-08-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-08-03T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2517
Call To First Pickup
5.7
Call To Pd Calltaker Handoff
142.28
Call To Agency Dispatch
338.65
Call To Agency Arrival
812.71
Call To First Arrival Multi
788.22
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
79
Median Travel
268
Median Cumulative First
524
Average Travel
7.9
Average Dispatch
3.27
Average Calltaker Processing
2.28
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5084
Call To First Pickup
5.86
Call To Pd Calltaker Handoff
178.83
Call To Agency Dispatch
1339.53
Call To Agency Arrival
4344.66
Call To First Arrival Multi
4302.76
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
246
Median Travel
1160.5
Median Cumulative First
2018
Average Travel
50.09
Average Dispatch
19.35
Average Calltaker Processing
2.88
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
19
Call To Pd Calltaker Handoff
317
Call To Agency Dispatch
379
Call To Agency Arrival
381
Call To First Arrival Multi
381
Median Pickup
19
Median Calltaker Handoff
298
Median Dispatch
62
Median Travel
2
Median Cumulative First
381
Average Travel
0.03
Average Dispatch
1.03
Average Calltaker Processing
4.97
Average Pickup
0.32
FDNY
Date: 2026-08-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-08-03T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4258
Call To First Pickup
6.74
Call To Pd Calltaker Handoff
437.42
Call To Ems Pickup
88.75
Call To Agency Job Creation
426.88
Call To Agency Dispatch
479.07
Call To Agency Arrival
842.95
Call To First Arrival Multi
726.48
Median Pickup
3
Median Calltaker Handoff
143
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
8
Median Travel
339
Median Cumulative First
516
Average Travel
6.06
Average Dispatch
0.69
Average Ems Processing
4.47
Average Ems Pickup
0.1
Average Calltaker Processing
7.18
Average Pickup
0.11
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4118
Call To First Pickup
6.13
Call To Pd Calltaker Handoff
204.55
Call To Agency Dispatch
1606.06
Call To Agency Arrival
7729.51
Call To First Arrival Multi
7595.83
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
303
Median Travel
3223
Median Cumulative First
4302
Average Travel
102.06
Average Dispatch
23.36
Average Calltaker Processing
3.31
Average Pickup
0.1
EMS
Date: 2026-08-03T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-08-03T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10494
Call To First Pickup
6.53
Call To Pd Calltaker Handoff
93.02
Call To Ems Pickup
101.52
Call To Agency Job Creation
155.76
Call To Agency Dispatch
336.35
Call To Agency Arrival
884.67
Call To First Arrival Multi
778.15
Median Pickup
3
Median Calltaker Handoff
82
Median Ems Pickup
11
Median Ems Job Creation
35
Median Dispatch
95
Median Travel
479.25
Median Cumulative First
595.5
Average Travel
9.14
Average Dispatch
4.06
Average Ems Processing
0.92
Average Ems Pickup
0.18
Average Calltaker Processing
1.44
Average Pickup
0.11
EMS
Date: 2026-08-03T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-08-03T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11752
Call To First Pickup
6.25
Call To Pd Calltaker Handoff
117.02
Call To Ems Pickup
127.37
Call To Agency Job Creation
182.27
Call To Agency Dispatch
1424.02
Call To Agency Arrival
2349.06
Call To First Arrival Multi
2168
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
12
Median Ems Job Creation
39
Median Dispatch
180.5
Median Travel
617.5
Median Cumulative First
1007.5
Average Travel
15.42
Average Dispatch
21.78
Average Ems Processing
0.93
Average Ems Pickup
0.22
Average Calltaker Processing
1.85
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2259
Call To First Pickup
6.77
Call To Pd Calltaker Handoff
150.52
Call To Agency Dispatch
811.89
Call To Agency Arrival
3688.26
Call To First Arrival Multi
3687.87
Median Pickup
3
Median Calltaker Handoff
120
Median Dispatch
167
Median Travel
1275
Median Cumulative First
1881
Average Travel
47.94
Average Dispatch
11.02
Average Calltaker Processing
2.4
Average Pickup
0.11
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1673
Call To First Pickup
6.18
Call To Pd Calltaker Handoff
168.21
Call To Agency Dispatch
1021.21
Call To Agency Arrival
3785.98
Call To First Arrival Multi
3764.92
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
210
Median Travel
1147
Median Cumulative First
1915
Average Travel
46.08
Average Dispatch
14.22
Average Calltaker Processing
2.7
Average Pickup
0.1
NYPD
Date: 2026-08-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-08-03T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
902
Call To First Pickup
6.37
Call To Pd Calltaker Handoff
172.52
Call To Agency Dispatch
868.06
Call To Agency Arrival
2179.52
Call To First Arrival Multi
2146.03
Median Pickup
3
Median Calltaker Handoff
142.5
Median Dispatch
142
Median Travel
527
Median Cumulative First
950
Average Travel
21.86
Average Dispatch
11.59
Average Calltaker Processing
2.77
Average Pickup
0.11
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
278
Call To First Pickup
5.83
Call To Pd Calltaker Handoff
185.96
Call To Agency Dispatch
1435.5
Call To Agency Arrival
5412.9
Call To First Arrival Multi
5030.32
Median Pickup
3
Median Calltaker Handoff
158.5
Median Dispatch
328.5
Median Travel
1965
Median Cumulative First
2832.5
Average Travel
66.29
Average Dispatch
20.83
Average Calltaker Processing
3
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2891
Call To First Pickup
6.76
Call To Pd Calltaker Handoff
170.45
Call To Agency Dispatch
974.61
Call To Agency Arrival
2239.53
Call To First Arrival Multi
2228.76
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
142
Median Travel
488
Median Cumulative First
954
Average Travel
21.08
Average Dispatch
13.4
Average Calltaker Processing
2.73
Average Pickup
0.11
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
112
Call To First Pickup
4.55
Call To Pd Calltaker Handoff
191.23
Call To Agency Dispatch
745.58
Call To Agency Arrival
4035.64
Call To First Arrival Multi
2259.62
Median Pickup
3
Median Calltaker Handoff
163.5
Median Dispatch
101.5
Median Travel
2354
Median Cumulative First
590
Average Travel
54.83
Average Dispatch
9.24
Average Calltaker Processing
3.11
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-08-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-08-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5604
Call To First Pickup
5.78
Call To Pd Calltaker Handoff
170.72
Call To Agency Dispatch
1145.42
Call To Agency Arrival
5176.25
Call To First Arrival Multi
4987.31
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
240
Median Travel
1872.5
Median Cumulative First
2596.5
Average Travel
67.18
Average Dispatch
16.25
Average Calltaker Processing
2.75
Average Pickup
0.1
FDNY
Date: 2026-08-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-08-03T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
227
Call To First Pickup
5.48
Call To Pd Calltaker Handoff
32.4
Call To Fdny Pickup
34.65
Call To Fdny Job Creation
91.33
Call To Agency Dispatch
103.43
Call To Agency Arrival
312.63
Call To First Arrival Multi
312.63
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
9
Median Travel
200
Median Cumulative First
297
Average Travel
3.49
Average Dispatch
0.17
Average Calltaker Processing
0.45
Average Pickup
0.09
Average Fd Pickup
0.09
Average Fd Processing
0.94
FDNY
Date: 2026-08-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-08-03T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3613
Call To First Pickup
6.27
Call To Pd Calltaker Handoff
186.65
Call To Fdny Pickup
55.19
Call To Fdny Job Creation
121.61
Call To Agency Dispatch
267.15
Call To Agency Arrival
624.03
Call To First Arrival Multi
581.69
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
315
Median Cumulative First
444
Average Travel
5.95
Average Dispatch
0.29
Average Calltaker Processing
3.01
Average Pickup
0.1
Average Fd Pickup
0.09
Average Fd Processing
1.11
NYPD
Date: 2026-08-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-08-03T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1099
Call To First Pickup
6.68
Call To Pd Calltaker Handoff
147.95
Call To Agency Dispatch
310.35
Call To Agency Arrival
600.14
Call To First Arrival Multi
577.75
Median Pickup
3
Median Calltaker Handoff
110
Median Dispatch
74
Median Travel
195
Median Cumulative First
435
Average Travel
4.83
Average Dispatch
2.71
Average Calltaker Processing
2.35
Average Pickup
0.11
NYPD
Date: 2026-07-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-07-27T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2575
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
142.26
Call To Agency Dispatch
344.69
Call To Agency Arrival
827.57
Call To First Arrival Multi
790.33
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
81
Median Travel
268
Median Cumulative First
530
Average Travel
8.05
Average Dispatch
3.37
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
102
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
181.46
Call To Agency Dispatch
568.06
Call To Agency Arrival
3393.62
Call To First Arrival Multi
2150.25
Median Pickup
3
Median Calltaker Handoff
150
Median Dispatch
109
Median Travel
1965.5
Median Cumulative First
760.5
Average Travel
47.09
Average Dispatch
6.44
Average Calltaker Processing
2.96
Average Pickup
0.06
NYPD
Date: 2026-07-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-07-27T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1110
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
149.23
Call To Agency Dispatch
317
Call To Agency Arrival
637.74
Call To First Arrival Multi
601.23
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
76
Median Travel
190
Median Cumulative First
444
Average Travel
5.35
Average Dispatch
2.8
Average Calltaker Processing
2.42
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5192
Call To First Pickup
3.86
Call To Pd Calltaker Handoff
176.24
Call To Agency Dispatch
1497.19
Call To Agency Arrival
4532.28
Call To First Arrival Multi
4493.26
Median Pickup
3
Median Calltaker Handoff
147
Median Dispatch
244
Median Travel
1115
Median Cumulative First
2030
Average Travel
50.58
Average Dispatch
22.02
Average Calltaker Processing
2.87
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3966
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
206.46
Call To Agency Dispatch
1592.07
Call To Agency Arrival
7350.02
Call To First Arrival Multi
7216.23
Median Pickup
3
Median Calltaker Handoff
177
Median Dispatch
308
Median Travel
2910
Median Cumulative First
3913.5
Average Travel
95.97
Average Dispatch
23.09
Average Calltaker Processing
3.38
Average Pickup
0.06
FDNY
Date: 2026-07-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-07-27T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3039
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
224.05
Call To Fdny Pickup
56.56
Call To Fdny Job Creation
115.07
Call To Agency Dispatch
291.34
Call To Agency Arrival
647.93
Call To First Arrival Multi
566.4
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
315
Median Cumulative First
442
Average Travel
5.94
Average Dispatch
0.22
Average Calltaker Processing
3.67
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.98
NYPD
Date: 2026-07-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-07-27T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
909
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
173.58
Call To Agency Dispatch
814.46
Call To Agency Arrival
2206.45
Call To First Arrival Multi
2160.05
Median Pickup
3
Median Calltaker Handoff
147
Median Dispatch
133
Median Travel
477
Median Cumulative First
893
Average Travel
23.2
Average Dispatch
10.68
Average Calltaker Processing
2.83
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1757
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
165.07
Call To Agency Dispatch
928.65
Call To Agency Arrival
3598.78
Call To First Arrival Multi
3574.53
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
189
Median Travel
1134
Median Cumulative First
1802
Average Travel
44.5
Average Dispatch
12.73
Average Calltaker Processing
2.69
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2895
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
165.2
Call To Agency Dispatch
908.14
Call To Agency Arrival
2169.32
Call To First Arrival Multi
2149.2
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
130
Median Travel
490
Median Cumulative First
930
Average Travel
21.02
Average Dispatch
12.38
Average Calltaker Processing
2.69
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
97
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
127.12
Call To Agency Dispatch
513.07
Call To Agency Arrival
1310.55
Call To First Arrival Multi
1310.03
Median Pickup
3
Median Calltaker Handoff
96
Median Dispatch
127
Median Travel
404
Median Cumulative First
701
Average Travel
13.29
Average Dispatch
6.43
Average Calltaker Processing
2.05
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5690
Call To First Pickup
3.86
Call To Pd Calltaker Handoff
169.65
Call To Agency Dispatch
1204.52
Call To Agency Arrival
5215.24
Call To First Arrival Multi
5061.45
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
230
Median Travel
1821
Median Cumulative First
2530
Average Travel
66.85
Average Dispatch
17.25
Average Calltaker Processing
2.76
Average Pickup
0.06
EMS
Date: 2026-07-27T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-07-27T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11682
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
109.99
Call To Ems Pickup
119.88
Call To Agency Job Creation
176.47
Call To Agency Dispatch
896.73
Call To Agency Arrival
1736.13
Call To First Arrival Multi
1593.28
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
10
Median Ems Job Creation
40.5
Median Dispatch
141
Median Travel
615
Median Cumulative First
904.5
Average Travel
13.99
Average Dispatch
13.11
Average Ems Processing
0.96
Average Ems Pickup
0.21
Average Calltaker Processing
1.77
Average Pickup
0.06
FDNY
Date: 2026-07-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-07-27T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
196
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
26.99
Call To Fdny Pickup
31.3
Call To Fdny Job Creation
81.81
Call To Agency Dispatch
91.61
Call To Agency Arrival
291.08
Call To First Arrival Multi
289.69
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
196.5
Median Cumulative First
280
Average Travel
3.32
Average Dispatch
0.16
Average Calltaker Processing
0.39
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.84
FDNY
Date: 2026-07-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-07-27T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
129
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
28.45
Call To Fdny Pickup
33.62
Call To Fdny Job Creation
79.38
Call To Agency Dispatch
88.86
Call To Agency Arrival
361.66
Call To First Arrival Multi
358.98
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
42
Median Dispatch
7
Median Travel
246
Median Cumulative First
333
Average Travel
4.55
Average Dispatch
0.16
Average Calltaker Processing
0.42
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.76
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
285
Call To First Pickup
4.22
Call To Pd Calltaker Handoff
189.28
Call To Agency Dispatch
1362.26
Call To Agency Arrival
5590.15
Call To First Arrival Multi
5200.41
Median Pickup
3
Median Calltaker Handoff
157
Median Dispatch
305
Median Travel
2098
Median Cumulative First
2800
Average Travel
70.46
Average Dispatch
19.55
Average Calltaker Processing
3.08
Average Pickup
0.07
FDNY
Date: 2026-07-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-07-27T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4173
Call To First Pickup
4.04
Call To Pd Calltaker Handoff
359.91
Call To Ems Pickup
87.31
Call To Agency Job Creation
351.11
Call To Agency Dispatch
394.61
Call To Agency Arrival
747.89
Call To First Arrival Multi
658.56
Median Pickup
3
Median Calltaker Handoff
143
Median Ems Pickup
5
Median Ems Job Creation
62
Median Dispatch
8
Median Travel
329
Median Cumulative First
503
Average Travel
5.89
Average Dispatch
0.58
Average Ems Processing
3.26
Average Ems Pickup
0.1
Average Calltaker Processing
5.93
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-07-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-07-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2036
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
149.34
Call To Agency Dispatch
808.19
Call To Agency Arrival
3494.84
Call To First Arrival Multi
3494.84
Median Pickup
3
Median Calltaker Handoff
123
Median Dispatch
166.5
Median Travel
1105.5
Median Cumulative First
1734
Average Travel
44.78
Average Dispatch
10.98
Average Calltaker Processing
2.43
Average Pickup
0.06
EMS
Date: 2026-07-27T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-07-27T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10315
Call To First Pickup
3.98
Call To Pd Calltaker Handoff
91
Call To Ems Pickup
99.2
Call To Agency Job Creation
155.59
Call To Agency Dispatch
271.49
Call To Agency Arrival
791.82
Call To First Arrival Multi
691.26
Median Pickup
3
Median Calltaker Handoff
82
Median Ems Pickup
9
Median Ems Job Creation
37
Median Dispatch
88.5
Median Travel
463.5
Median Cumulative First
564.5
Average Travel
8.67
Average Dispatch
3.01
Average Ems Processing
0.96
Average Ems Pickup
0.17
Average Calltaker Processing
1.45
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-07-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-07-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
299
Call To First Pickup
4.61
Call To Pd Calltaker Handoff
178.95
Call To Agency Dispatch
1508.94
Call To Agency Arrival
5357.9
Call To First Arrival Multi
5026.03
Median Pickup
3
Median Calltaker Handoff
159
Median Dispatch
294
Median Travel
1928
Median Cumulative First
2732
Average Travel
64.15
Average Dispatch
22.17
Average Calltaker Processing
2.91
Average Pickup
0.08
FDNY
Date: 2026-07-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-07-20T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
231
Call To First Pickup
4.04
Call To Pd Calltaker Handoff
127.78
Call To Fdny Pickup
35.87
Call To Fdny Job Creation
93.28
Call To Agency Dispatch
197.39
Call To Agency Arrival
409.93
Call To First Arrival Multi
407.95
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
201
Median Cumulative First
293
Average Travel
3.54
Average Dispatch
0.17
Average Calltaker Processing
2.06
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.96
NYPD (Non-CIP)
Date: 2026-07-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-07-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
113
Call To First Pickup
4.33
Call To Pd Calltaker Handoff
127.58
Call To Agency Dispatch
391.9
Call To Agency Arrival
1202.96
Call To First Arrival Multi
1202.96
Median Pickup
4
Median Calltaker Handoff
96
Median Dispatch
102
Median Travel
473
Median Cumulative First
794
Average Travel
13.52
Average Dispatch
4.41
Average Calltaker Processing
2.05
Average Pickup
0.07
EMS
Date: 2026-07-20T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-07-20T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10406
Call To First Pickup
4.61
Call To Pd Calltaker Handoff
89.85
Call To Ems Pickup
97.42
Call To Agency Job Creation
151.71
Call To Agency Dispatch
323.13
Call To Agency Arrival
865.76
Call To First Arrival Multi
757.22
Median Pickup
3
Median Calltaker Handoff
80.5
Median Ems Pickup
9
Median Ems Job Creation
36
Median Dispatch
92.5
Median Travel
471.5
Median Cumulative First
575
Average Travel
9.04
Average Dispatch
3.89
Average Ems Processing
0.92
Average Ems Pickup
0.16
Average Calltaker Processing
1.42
Average Pickup
0.08
EMS
Date: 2026-07-20T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-07-20T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11002
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
110.39
Call To Ems Pickup
119.38
Call To Agency Job Creation
174.56
Call To Agency Dispatch
1386.15
Call To Agency Arrival
2295.93
Call To First Arrival Multi
2128.39
Median Pickup
3
Median Calltaker Handoff
92
Median Ems Pickup
9.5
Median Ems Job Creation
40
Median Dispatch
168.75
Median Travel
610.5
Median Cumulative First
981
Average Travel
15.16
Average Dispatch
21.26
Average Ems Processing
0.94
Average Ems Pickup
0.19
Average Calltaker Processing
1.76
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-07-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-07-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
100
Call To First Pickup
4.78
Call To Pd Calltaker Handoff
196.62
Call To Agency Dispatch
591.22
Call To Agency Arrival
4270.84
Call To First Arrival Multi
2426.96
Median Pickup
3
Median Calltaker Handoff
172.5
Median Dispatch
135
Median Travel
2028.5
Median Cumulative First
649.5
Average Travel
61.33
Average Dispatch
6.58
Average Calltaker Processing
3.2
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-07-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-07-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2914
Call To First Pickup
4.77
Call To Pd Calltaker Handoff
169.73
Call To Agency Dispatch
892.65
Call To Agency Arrival
2200.23
Call To First Arrival Multi
2191.14
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
138
Median Travel
468
Median Cumulative First
905
Average Travel
21.79
Average Dispatch
12.05
Average Calltaker Processing
2.75
Average Pickup
0.08
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