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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2026-05-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-05-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3149
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
161.85
Call To Agency Dispatch
737.25
Call To Agency Arrival
1876.86
Call To First Arrival Multi
1861.24
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
123
Median Travel
445
Median Cumulative First
858
Average Travel
18.99
Average Dispatch
9.59
Average Calltaker Processing
2.64
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-05-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
92
Call To First Pickup
3.11
Call To Pd Calltaker Handoff
127.29
Call To Agency Dispatch
489.41
Call To Agency Arrival
1248.61
Call To First Arrival Multi
1248.61
Median Pickup
3
Median Calltaker Handoff
95.5
Median Dispatch
134
Median Travel
438.5
Median Cumulative First
809.5
Average Travel
12.65
Average Dispatch
6.04
Average Calltaker Processing
2.07
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-05-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-05-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1986
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
162.55
Call To Agency Dispatch
932.14
Call To Agency Arrival
3517.16
Call To First Arrival Multi
3499.97
Median Pickup
3
Median Calltaker Handoff
137.5
Median Dispatch
201
Median Travel
1191
Median Cumulative First
1842
Average Travel
43.08
Average Dispatch
12.83
Average Calltaker Processing
2.65
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-05-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
63
Call To Agency Dispatch
117
Call To Agency Arrival
394
Call To First Arrival Multi
394
Median Pickup
4
Median Calltaker Handoff
59
Median Dispatch
54
Median Travel
277
Median Cumulative First
394
Average Travel
4.62
Average Dispatch
0.9
Average Calltaker Processing
0.98
Average Pickup
0.07
EMS
Date: 2026-05-25T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-05-25T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11329
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
110.45
Call To Ems Pickup
120.56
Call To Agency Job Creation
174.03
Call To Agency Dispatch
1004.01
Call To Agency Arrival
1825.08
Call To First Arrival Multi
1652.57
Median Pickup
3
Median Calltaker Handoff
94.5
Median Ems Pickup
11
Median Ems Job Creation
38
Median Dispatch
141.5
Median Travel
601.25
Median Cumulative First
891
Average Travel
13.68
Average Dispatch
14.89
Average Ems Processing
0.91
Average Ems Pickup
0.21
Average Calltaker Processing
1.78
Average Pickup
0.06
FDNY
Date: 2026-05-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-05-25T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3076
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
184.23
Call To Fdny Pickup
54.86
Call To Fdny Job Creation
111.19
Call To Agency Dispatch
250.5
Call To Agency Arrival
601.1
Call To First Arrival Multi
561.8
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
312
Median Cumulative First
438
Average Travel
5.84
Average Dispatch
0.21
Average Calltaker Processing
3.01
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.94
NYPD (Non-CIP)
Date: 2026-05-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-05-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
299
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
188.12
Call To Agency Dispatch
1243.57
Call To Agency Arrival
4976.23
Call To First Arrival Multi
4680.72
Median Pickup
3
Median Calltaker Handoff
163
Median Dispatch
292
Median Travel
1706
Median Cumulative First
2390
Average Travel
62.21
Average Dispatch
17.59
Average Calltaker Processing
3.07
Average Pickup
0.06
FDNY
Date: 2026-05-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-05-25T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
255
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
33.68
Call To Fdny Pickup
37.25
Call To Fdny Job Creation
86.36
Call To Agency Dispatch
97.31
Call To Agency Arrival
300.56
Call To First Arrival Multi
299.82
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46.5
Median Dispatch
8
Median Travel
198
Median Cumulative First
290
Average Travel
3.39
Average Dispatch
0.16
Average Calltaker Processing
0.51
Average Pickup
0.05
Average Fd Pickup
0.08
Average Fd Processing
0.82
NYPD
Date: 2026-05-25T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-05-25T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2457
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
137.1
Call To Agency Dispatch
311.95
Call To Agency Arrival
746.58
Call To First Arrival Multi
727.54
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
75
Median Travel
256
Median Cumulative First
494
Average Travel
7.24
Average Dispatch
2.91
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
102
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
187.5
Call To Agency Dispatch
979
Call To Agency Arrival
4497.92
Call To First Arrival Multi
2430.3
Median Pickup
3
Median Calltaker Handoff
163
Median Dispatch
166
Median Travel
2276
Median Cumulative First
513
Average Travel
58.65
Average Dispatch
13.19
Average Calltaker Processing
3.06
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3145
Call To First Pickup
4.19
Call To Pd Calltaker Handoff
164.65
Call To Agency Dispatch
874.6
Call To Agency Arrival
1989.44
Call To First Arrival Multi
1980.25
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
132
Median Travel
428
Median Cumulative First
846
Average Travel
18.58
Average Dispatch
11.83
Average Calltaker Processing
2.67
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
108
Call To First Pickup
4.51
Call To Pd Calltaker Handoff
120.42
Call To Agency Dispatch
517.38
Call To Agency Arrival
1384.92
Call To First Arrival Multi
1384.92
Median Pickup
3
Median Calltaker Handoff
89
Median Dispatch
110.5
Median Travel
498.5
Median Cumulative First
955
Average Travel
14.46
Average Dispatch
6.62
Average Calltaker Processing
1.93
Average Pickup
0.08
FDNY
Date: 2026-05-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-05-18T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4001
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
484.53
Call To Ems Pickup
87.75
Call To Agency Job Creation
473.19
Call To Agency Dispatch
533.59
Call To Agency Arrival
897.76
Call To First Arrival Multi
772.7
Median Pickup
3
Median Calltaker Handoff
145
Median Ems Pickup
5
Median Ems Job Creation
64
Median Dispatch
8
Median Travel
341
Median Cumulative First
521
Average Travel
6.07
Average Dispatch
0.82
Average Ems Processing
5.39
Average Ems Pickup
0.1
Average Calltaker Processing
8
Average Pickup
0.07
FDNY
Date: 2026-05-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-05-18T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3420
Call To First Pickup
4.41
Call To Pd Calltaker Handoff
209.83
Call To Fdny Pickup
56.45
Call To Fdny Job Creation
137.82
Call To Agency Dispatch
318.21
Call To Agency Arrival
685.74
Call To First Arrival Multi
650.42
Median Pickup
3
Median Calltaker Handoff
32
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
7
Median Travel
324
Median Cumulative First
453
Average Travel
6.13
Average Dispatch
0.54
Average Calltaker Processing
3.42
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.36
NYPD
Date: 2026-05-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-05-18T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
990
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
146.79
Call To Agency Dispatch
308.39
Call To Agency Arrival
634.3
Call To First Arrival Multi
594.43
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
75.5
Median Travel
209.5
Median Cumulative First
455
Average Travel
5.43
Average Dispatch
2.69
Average Calltaker Processing
2.38
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6282
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
167.84
Call To Agency Dispatch
1295.88
Call To Agency Arrival
5151.2
Call To First Arrival Multi
4952.02
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
273
Median Travel
1783.5
Median Cumulative First
2588.5
Average Travel
64.26
Average Dispatch
18.8
Average Calltaker Processing
2.73
Average Pickup
0.07
EMS
Date: 2026-05-18T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-05-18T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10553
Call To First Pickup
4.05
Call To Pd Calltaker Handoff
92.52
Call To Ems Pickup
102.23
Call To Agency Job Creation
155.38
Call To Agency Dispatch
356.91
Call To Agency Arrival
926.3
Call To First Arrival Multi
817.56
Median Pickup
3
Median Calltaker Handoff
83
Median Ems Pickup
10.5
Median Ems Job Creation
36
Median Dispatch
96
Median Travel
482.5
Median Cumulative First
601
Average Travel
9.49
Average Dispatch
4.41
Average Ems Processing
0.9
Average Ems Pickup
0.2
Average Calltaker Processing
1.47
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3838
Call To First Pickup
4.18
Call To Pd Calltaker Handoff
207.94
Call To Agency Dispatch
1779.48
Call To Agency Arrival
7875.48
Call To First Arrival Multi
7729.23
Median Pickup
3
Median Calltaker Handoff
177
Median Dispatch
379
Median Travel
3349
Median Cumulative First
4639
Average Travel
101.6
Average Dispatch
26.19
Average Calltaker Processing
3.4
Average Pickup
0.07
EMS
Date: 2026-05-18T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-05-18T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11347
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
115.32
Call To Ems Pickup
128.07
Call To Agency Job Creation
180.96
Call To Agency Dispatch
1351.39
Call To Agency Arrival
2274.86
Call To First Arrival Multi
2071.38
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
12
Median Ems Job Creation
39
Median Dispatch
185
Median Travel
621.5
Median Cumulative First
988.5
Average Travel
15.39
Average Dispatch
20.6
Average Ems Processing
0.9
Average Ems Pickup
0.26
Average Calltaker Processing
1.86
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2216
Call To First Pickup
4.45
Call To Pd Calltaker Handoff
145.69
Call To Agency Dispatch
945.15
Call To Agency Arrival
3518.75
Call To First Arrival Multi
3511.49
Median Pickup
3
Median Calltaker Handoff
121
Median Dispatch
181.5
Median Travel
1078
Median Cumulative First
1755.5
Average Travel
42.89
Average Dispatch
13.32
Average Calltaker Processing
2.35
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
3
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
232.67
Call To Agency Dispatch
1096
Call To Agency Arrival
2297.67
Call To First Arrival Multi
2297.67
Median Pickup
4
Median Calltaker Handoff
174
Median Dispatch
317
Median Travel
187
Median Cumulative First
682
Average Travel
20.03
Average Dispatch
14.39
Average Calltaker Processing
3.82
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
312
Call To First Pickup
4.23
Call To Pd Calltaker Handoff
199.09
Call To Agency Dispatch
1407.77
Call To Agency Arrival
4726.23
Call To First Arrival Multi
4479.87
Median Pickup
3
Median Calltaker Handoff
178.5
Median Dispatch
338
Median Travel
1735.5
Median Cumulative First
2488.5
Average Travel
55.31
Average Dispatch
20.14
Average Calltaker Processing
3.25
Average Pickup
0.07
NYPD
Date: 2026-05-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-05-18T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2560
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
142.78
Call To Agency Dispatch
349.1
Call To Agency Arrival
792.39
Call To First Arrival Multi
769.41
Median Pickup
3
Median Calltaker Handoff
110
Median Dispatch
78
Median Travel
250
Median Cumulative First
512
Average Travel
7.39
Average Dispatch
3.44
Average Calltaker Processing
2.31
Average Pickup
0.07
NYPD
Date: 2026-05-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-05-18T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
850
Call To First Pickup
4.13
Call To Pd Calltaker Handoff
169.68
Call To Agency Dispatch
822.85
Call To Agency Arrival
2157.82
Call To First Arrival Multi
2143.57
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
142
Median Travel
489.5
Median Cumulative First
911
Average Travel
22.25
Average Dispatch
10.89
Average Calltaker Processing
2.76
Average Pickup
0.07
FDNY
Date: 2026-05-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-05-18T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
232
Call To First Pickup
4.81
Call To Pd Calltaker Handoff
32.75
Call To Fdny Pickup
33.98
Call To Fdny Job Creation
93.27
Call To Agency Dispatch
106.41
Call To Agency Arrival
383.78
Call To First Arrival Multi
382.25
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
251
Median Cumulative First
344.5
Average Travel
4.62
Average Dispatch
0.18
Average Calltaker Processing
0.47
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
0.99
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1852
Call To First Pickup
3.96
Call To Pd Calltaker Handoff
159.02
Call To Agency Dispatch
1056.89
Call To Agency Arrival
3745.85
Call To First Arrival Multi
3736.81
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
224
Median Travel
1185.5
Median Cumulative First
1928
Average Travel
44.82
Average Dispatch
14.96
Average Calltaker Processing
2.58
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-05-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5362
Call To First Pickup
4
Call To Pd Calltaker Handoff
176.81
Call To Agency Dispatch
1481.91
Call To Agency Arrival
4573.3
Call To First Arrival Multi
4519.46
Median Pickup
3
Median Calltaker Handoff
147.5
Median Dispatch
286
Median Travel
1147.5
Median Cumulative First
2114.5
Average Travel
51.52
Average Dispatch
21.75
Average Calltaker Processing
2.88
Average Pickup
0.07
FDNY
Date: 2026-05-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-05-18T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
232
Call To First Pickup
4.71
Call To Pd Calltaker Handoff
28.71
Call To Fdny Pickup
32.13
Call To Fdny Job Creation
85.99
Call To Agency Dispatch
97.03
Call To Agency Arrival
302.18
Call To First Arrival Multi
296.76
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
194
Median Cumulative First
288
Average Travel
3.42
Average Dispatch
0.15
Average Calltaker Processing
0.4
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
0.9
EMS
Date: 2026-05-11T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-05-11T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11400
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
113.97
Call To Ems Pickup
126.76
Call To Agency Job Creation
180.39
Call To Agency Dispatch
1308.32
Call To Agency Arrival
2208.04
Call To First Arrival Multi
2013.3
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
14
Median Ems Job Creation
39.5
Median Dispatch
174
Median Travel
622
Median Cumulative First
976
Average Travel
15
Average Dispatch
19.91
Average Ems Processing
0.91
Average Ems Pickup
0.26
Average Calltaker Processing
1.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
112
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
129.21
Call To Agency Dispatch
543.33
Call To Agency Arrival
1503.71
Call To First Arrival Multi
1480.39
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
124.5
Median Travel
386
Median Cumulative First
742.5
Average Travel
16.01
Average Dispatch
6.9
Average Calltaker Processing
2.1
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3159
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
159.3
Call To Agency Dispatch
842.14
Call To Agency Arrival
2014.02
Call To First Arrival Multi
1996.3
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
131
Median Travel
445
Median Cumulative First
855
Average Travel
19.53
Average Dispatch
11.38
Average Calltaker Processing
2.59
Average Pickup
0.06
FDNY
Date: 2026-05-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-05-11T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4177
Call To First Pickup
3.65
Call To Pd Calltaker Handoff
464.1
Call To Ems Pickup
86.29
Call To Agency Job Creation
453.22
Call To Agency Dispatch
501.6
Call To Agency Arrival
871.81
Call To First Arrival Multi
772.52
Median Pickup
3
Median Calltaker Handoff
143
Median Ems Pickup
5
Median Ems Job Creation
63
Median Dispatch
8
Median Travel
342
Median Cumulative First
516
Average Travel
6.17
Average Dispatch
0.62
Average Ems Processing
5.08
Average Ems Pickup
0.1
Average Calltaker Processing
7.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
108
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
183.52
Call To Agency Dispatch
573.65
Call To Agency Arrival
3926.39
Call To First Arrival Multi
1708.15
Median Pickup
3
Median Calltaker Handoff
154
Median Dispatch
166
Median Travel
1882
Median Cumulative First
524
Average Travel
55.88
Average Dispatch
6.5
Average Calltaker Processing
3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1991
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
155.4
Call To Agency Dispatch
961.06
Call To Agency Arrival
3772.73
Call To First Arrival Multi
3755.04
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
223
Median Travel
1200
Median Cumulative First
1886
Average Travel
46.86
Average Dispatch
13.43
Average Calltaker Processing
2.53
Average Pickup
0.06
NYPD
Date: 2026-05-11T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-05-11T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2415
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
142.13
Call To Agency Dispatch
328.28
Call To Agency Arrival
781.07
Call To First Arrival Multi
757.71
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
77
Median Travel
251
Median Cumulative First
507
Average Travel
7.55
Average Dispatch
3.1
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
4
Call To Pd Calltaker Handoff
417
Call To Agency Dispatch
629
Call To Agency Arrival
11752.5
Call To First Arrival Multi
11752.5
Median Pickup
4
Median Calltaker Handoff
413
Median Dispatch
212
Median Travel
11123.5
Median Cumulative First
11752.5
Average Travel
185.39
Average Dispatch
3.53
Average Calltaker Processing
6.88
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5207
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
170.5
Call To Agency Dispatch
1269.61
Call To Agency Arrival
4370.77
Call To First Arrival Multi
4341.42
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
253
Median Travel
1216
Median Cumulative First
2048
Average Travel
51.69
Average Dispatch
18.32
Average Calltaker Processing
2.78
Average Pickup
0.06
EMS
Date: 2026-05-11T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-05-11T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10507
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
92.46
Call To Ems Pickup
102.74
Call To Agency Job Creation
155.32
Call To Agency Dispatch
344.01
Call To Agency Arrival
903.84
Call To First Arrival Multi
786.24
Median Pickup
3
Median Calltaker Handoff
84
Median Ems Pickup
12.5
Median Ems Job Creation
36
Median Dispatch
97
Median Travel
482.5
Median Cumulative First
591.5
Average Travel
9.33
Average Dispatch
4.19
Average Ems Processing
0.89
Average Ems Pickup
0.21
Average Calltaker Processing
1.48
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1897
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
144.32
Call To Agency Dispatch
735.65
Call To Agency Arrival
3187.87
Call To First Arrival Multi
3187.87
Median Pickup
3
Median Calltaker Handoff
119
Median Dispatch
164
Median Travel
1000
Median Cumulative First
1568
Average Travel
40.87
Average Dispatch
9.86
Average Calltaker Processing
2.35
Average Pickup
0.06
FDNY
Date: 2026-05-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-05-11T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
254
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
29.83
Call To Fdny Pickup
32.58
Call To Fdny Job Creation
93.9
Call To Agency Dispatch
104.58
Call To Agency Arrival
299.56
Call To First Arrival Multi
297.58
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
189
Median Cumulative First
275
Average Travel
3.25
Average Dispatch
0.16
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.02
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6074
Call To First Pickup
3.65
Call To Pd Calltaker Handoff
168.56
Call To Agency Dispatch
1127.26
Call To Agency Arrival
5093.89
Call To First Arrival Multi
4930.4
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
262
Median Travel
1833.5
Median Cumulative First
2581
Average Travel
66.11
Average Dispatch
15.98
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
340
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
192.19
Call To Agency Dispatch
1376.26
Call To Agency Arrival
5291.99
Call To First Arrival Multi
5113.43
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
321.5
Median Travel
2145
Median Cumulative First
2900
Average Travel
65.26
Average Dispatch
19.73
Average Calltaker Processing
3.14
Average Pickup
0.06
NYPD
Date: 2026-05-11T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-05-11T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
969
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
173.28
Call To Agency Dispatch
807.76
Call To Agency Arrival
2151.15
Call To First Arrival Multi
2138.79
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
134
Median Travel
498
Median Cumulative First
931
Average Travel
22.39
Average Dispatch
10.57
Average Calltaker Processing
2.83
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-05-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4041
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
204.64
Call To Agency Dispatch
1449.36
Call To Agency Arrival
7272.57
Call To First Arrival Multi
7153.25
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
309
Median Travel
3151
Median Cumulative First
4174
Average Travel
97.05
Average Dispatch
20.75
Average Calltaker Processing
3.35
Average Pickup
0.06
NYPD
Date: 2026-05-11T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-05-11T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1023
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
149.66
Call To Agency Dispatch
288.01
Call To Agency Arrival
567.67
Call To First Arrival Multi
539.6
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
74
Median Travel
180
Median Cumulative First
421
Average Travel
4.66
Average Dispatch
2.31
Average Calltaker Processing
2.44
Average Pickup
0.06
FDNY
Date: 2026-05-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-05-11T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2786
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
227.69
Call To Fdny Pickup
55.38
Call To Fdny Job Creation
117.57
Call To Agency Dispatch
299.41
Call To Agency Arrival
660.36
Call To First Arrival Multi
607.78
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
317
Median Cumulative First
444
Average Travel
6.02
Average Dispatch
0.24
Average Calltaker Processing
3.73
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.04
FDNY
Date: 2026-05-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-05-11T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
172
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
33.15
Call To Fdny Pickup
31.35
Call To Fdny Job Creation
79.3
Call To Agency Dispatch
95.1
Call To Agency Arrival
371.89
Call To First Arrival Multi
355.44
Median Pickup
3
Median Calltaker Handoff
15.5
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
7
Median Travel
266.5
Median Cumulative First
338
Average Travel
4.61
Average Dispatch
0.16
Average Calltaker Processing
0.49
Average Pickup
0.06
Average Fd Pickup
0.1
Average Fd Processing
0.8
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5112
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
171.1
Call To Agency Dispatch
1079.45
Call To Agency Arrival
3835.13
Call To First Arrival Multi
3802.34
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
232
Median Travel
1025
Median Cumulative First
1808.5
Average Travel
45.93
Average Dispatch
15.14
Average Calltaker Processing
2.8
Average Pickup
0.06
EMS
Date: 2026-05-04T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-05-04T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11603
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
109.03
Call To Ems Pickup
120.32
Call To Agency Job Creation
178.29
Call To Agency Dispatch
1001.13
Call To Agency Arrival
1897.43
Call To First Arrival Multi
1726.51
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
12.5
Median Ems Job Creation
39
Median Dispatch
163.25
Median Travel
634.5
Median Cumulative First
927.75
Average Travel
14.94
Average Dispatch
14.87
Average Ems Processing
0.99
Average Ems Pickup
0.23
Average Calltaker Processing
1.76
Average Pickup
0.06
FDNY
Date: 2026-05-04T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-05-04T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2675
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
192.6
Call To Fdny Pickup
54.83
Call To Fdny Job Creation
114.43
Call To Agency Dispatch
261.44
Call To Agency Arrival
621.14
Call To First Arrival Multi
584.15
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
314
Median Cumulative First
441
Average Travel
5.99
Average Dispatch
0.2
Average Calltaker Processing
3.15
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.99
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