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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
FDNY
Date: 2026-05-04T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-05-04T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
162
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
43.91
Call To Fdny Pickup
37.89
Call To Fdny Job Creation
92
Call To Agency Dispatch
111.15
Call To Agency Arrival
428.69
Call To First Arrival Multi
400.93
Median Pickup
3
Median Calltaker Handoff
15.5
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
264
Median Cumulative First
359
Average Travel
5.29
Average Dispatch
0.16
Average Calltaker Processing
0.67
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.9
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
3
Call To Pd Calltaker Handoff
62
Call To Agency Dispatch
224
Call To Agency Arrival
226
Call To First Arrival Multi
226
Median Pickup
3
Median Calltaker Handoff
59
Median Dispatch
162
Median Travel
2
Median Cumulative First
226
Average Travel
0.03
Average Dispatch
2.7
Average Calltaker Processing
0.98
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3916
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
201
Call To Agency Dispatch
1215.85
Call To Agency Arrival
6638.08
Call To First Arrival Multi
6532.27
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
305
Median Travel
2982
Median Cumulative First
3907.5
Average Travel
90.37
Average Dispatch
16.91
Average Calltaker Processing
3.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3060
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
159.59
Call To Agency Dispatch
733.61
Call To Agency Arrival
1815.17
Call To First Arrival Multi
1805.18
Median Pickup
3
Median Calltaker Handoff
130.5
Median Dispatch
121
Median Travel
433
Median Cumulative First
822
Average Travel
18.03
Average Dispatch
9.57
Average Calltaker Processing
2.6
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
115
Call To First Pickup
3.13
Call To Pd Calltaker Handoff
163.76
Call To Agency Dispatch
466.06
Call To Agency Arrival
3695.32
Call To First Arrival Multi
1586.39
Median Pickup
3
Median Calltaker Handoff
150
Median Dispatch
116
Median Travel
1712
Median Cumulative First
417
Average Travel
53.82
Average Dispatch
5.04
Average Calltaker Processing
2.68
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1832
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
146.64
Call To Agency Dispatch
705.22
Call To Agency Arrival
3185.01
Call To First Arrival Multi
3185.01
Median Pickup
3
Median Calltaker Handoff
121
Median Dispatch
162
Median Travel
1174
Median Cumulative First
1738.5
Average Travel
41.33
Average Dispatch
9.31
Average Calltaker Processing
2.39
Average Pickup
0.06
NYPD
Date: 2026-05-04T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-05-04T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
892
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
172.43
Call To Agency Dispatch
612.69
Call To Agency Arrival
1857.83
Call To First Arrival Multi
1833.02
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
134
Median Travel
495.5
Median Cumulative First
899.5
Average Travel
20.75
Average Dispatch
7.34
Average Calltaker Processing
2.82
Average Pickup
0.06
FDNY
Date: 2026-05-04T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-05-04T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3954
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
419.96
Call To Ems Pickup
85.81
Call To Agency Job Creation
409.9
Call To Agency Dispatch
460.3
Call To Agency Arrival
821.97
Call To First Arrival Multi
713.22
Median Pickup
3
Median Calltaker Handoff
143
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
8
Median Travel
336
Median Cumulative First
506
Average Travel
6.03
Average Dispatch
0.67
Average Ems Processing
4.31
Average Ems Pickup
0.1
Average Calltaker Processing
6.94
Average Pickup
0.06
NYPD
Date: 2026-05-04T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-05-04T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
987
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
146.4
Call To Agency Dispatch
278.84
Call To Agency Arrival
552.57
Call To First Arrival Multi
541.17
Median Pickup
3
Median Calltaker Handoff
110
Median Dispatch
67
Median Travel
180
Median Cumulative First
420
Average Travel
4.56
Average Dispatch
2.21
Average Calltaker Processing
2.38
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1886
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
156.68
Call To Agency Dispatch
838.42
Call To Agency Arrival
3460.12
Call To First Arrival Multi
3425.67
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
208
Median Travel
1117
Median Cumulative First
1808
Average Travel
43.7
Average Dispatch
11.36
Average Calltaker Processing
2.56
Average Pickup
0.06
EMS
Date: 2026-05-04T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-05-04T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10283
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
88.83
Call To Ems Pickup
97.66
Call To Agency Job Creation
151.94
Call To Agency Dispatch
297.44
Call To Agency Arrival
840.69
Call To First Arrival Multi
738.81
Median Pickup
3
Median Calltaker Handoff
82
Median Ems Pickup
12
Median Ems Job Creation
35
Median Dispatch
94
Median Travel
469.5
Median Cumulative First
579.5
Average Travel
9.05
Average Dispatch
3.48
Average Ems Processing
0.92
Average Ems Pickup
0.18
Average Calltaker Processing
1.42
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
304
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
195.37
Call To Agency Dispatch
1121.08
Call To Agency Arrival
4732.94
Call To First Arrival Multi
4385.29
Median Pickup
3
Median Calltaker Handoff
163
Median Dispatch
343.5
Median Travel
1544.5
Median Cumulative First
2408.5
Average Travel
60.2
Average Dispatch
15.43
Average Calltaker Processing
3.2
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6094
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
165.32
Call To Agency Dispatch
1007.04
Call To Agency Arrival
4764.87
Call To First Arrival Multi
4643.38
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
229
Median Travel
1819.5
Median Cumulative First
2487
Average Travel
62.63
Average Dispatch
14.03
Average Calltaker Processing
2.7
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-05-04T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-05-04T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
91
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
124.27
Call To Agency Dispatch
438.16
Call To Agency Arrival
1294.1
Call To First Arrival Multi
1213.26
Median Pickup
3
Median Calltaker Handoff
94
Median Dispatch
115
Median Travel
479
Median Cumulative First
821
Average Travel
14.27
Average Dispatch
5.23
Average Calltaker Processing
2.02
Average Pickup
0.06
FDNY
Date: 2026-05-04T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-05-04T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
304
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
36.95
Call To Fdny Pickup
33.24
Call To Fdny Job Creation
85.6
Call To Agency Dispatch
103.82
Call To Agency Arrival
311.62
Call To First Arrival Multi
308.49
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
197.5
Median Cumulative First
295.5
Average Travel
3.46
Average Dispatch
0.17
Average Calltaker Processing
0.56
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.87
NYPD
Date: 2026-05-04T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-05-04T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2305
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
137.01
Call To Agency Dispatch
300.87
Call To Agency Arrival
715.03
Call To First Arrival Multi
698.02
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
71
Median Travel
245
Median Cumulative First
485
Average Travel
6.9
Average Dispatch
2.73
Average Calltaker Processing
2.23
Average Pickup
0.06
EMS
Date: 2026-04-27T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-04-27T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10194
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
85.57
Call To Ems Pickup
93.21
Call To Agency Job Creation
148.98
Call To Agency Dispatch
263.06
Call To Agency Arrival
792.88
Call To First Arrival Multi
694.28
Median Pickup
3
Median Calltaker Handoff
80.5
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
90.5
Median Travel
458.5
Median Cumulative First
565.5
Average Travel
8.83
Average Dispatch
2.96
Average Ems Processing
0.95
Average Ems Pickup
0.16
Average Calltaker Processing
1.37
Average Pickup
0.06
NYPD
Date: 2026-04-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-04-27T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2349
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
138.82
Call To Agency Dispatch
313.75
Call To Agency Arrival
722.44
Call To First Arrival Multi
692.44
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
74
Median Travel
244
Median Cumulative First
485
Average Travel
6.81
Average Dispatch
2.92
Average Calltaker Processing
2.26
Average Pickup
0.06
NYPD
Date: 2026-04-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-04-27T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1086
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
144.78
Call To Agency Dispatch
267.07
Call To Agency Arrival
547.48
Call To First Arrival Multi
531.43
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
68
Median Travel
186.5
Median Cumulative First
417.5
Average Travel
4.67
Average Dispatch
2.04
Average Calltaker Processing
2.36
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3175
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
159.2
Call To Agency Dispatch
708.2
Call To Agency Arrival
1845.3
Call To First Arrival Multi
1836.14
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
123
Median Travel
427
Median Cumulative First
816
Average Travel
18.95
Average Dispatch
9.15
Average Calltaker Processing
2.6
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5999
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
163.82
Call To Agency Dispatch
945.22
Call To Agency Arrival
4669.27
Call To First Arrival Multi
4558.48
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
232
Median Travel
1751
Median Cumulative First
2479
Average Travel
62.07
Average Dispatch
13.02
Average Calltaker Processing
2.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5259
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
170.55
Call To Agency Dispatch
1042.88
Call To Agency Arrival
3732.17
Call To First Arrival Multi
3711.73
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
214
Median Travel
1030
Median Cumulative First
1770
Average Travel
44.82
Average Dispatch
14.54
Average Calltaker Processing
2.79
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
66
Call To First Pickup
3.18
Call To Pd Calltaker Handoff
131.79
Call To Agency Dispatch
433.61
Call To Agency Arrival
1026.45
Call To First Arrival Multi
1026.45
Median Pickup
3
Median Calltaker Handoff
83
Median Dispatch
162.5
Median Travel
359
Median Cumulative First
769.5
Average Travel
9.88
Average Dispatch
5.03
Average Calltaker Processing
2.14
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1961
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
155
Call To Agency Dispatch
791.58
Call To Agency Arrival
3639.62
Call To First Arrival Multi
3612.09
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
197
Median Travel
1147
Median Cumulative First
1818
Average Travel
47.47
Average Dispatch
10.61
Average Calltaker Processing
2.53
Average Pickup
0.06
FDNY
Date: 2026-04-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-04-27T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2481
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
152.89
Call To Fdny Pickup
53.56
Call To Fdny Job Creation
107.41
Call To Agency Dispatch
218.2
Call To Agency Arrival
558.16
Call To First Arrival Multi
520.07
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
307
Median Cumulative First
427
Average Travel
5.67
Average Dispatch
0.22
Average Calltaker Processing
2.49
Average Pickup
0.06
Average Fd Pickup
0.1
Average Fd Processing
0.9
EMS
Date: 2026-04-27T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-04-27T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11396
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
107.2
Call To Ems Pickup
117.1
Call To Agency Job Creation
174.09
Call To Agency Dispatch
932.44
Call To Agency Arrival
1804.16
Call To First Arrival Multi
1613.22
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
12
Median Ems Job Creation
38
Median Dispatch
150
Median Travel
628.5
Median Cumulative First
885.5
Average Travel
14.53
Average Dispatch
13.75
Average Ems Processing
0.97
Average Ems Pickup
0.21
Average Calltaker Processing
1.73
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3919
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
203.62
Call To Agency Dispatch
1260.15
Call To Agency Arrival
6752.68
Call To First Arrival Multi
6626.33
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
282
Median Travel
2963
Median Cumulative First
3930
Average Travel
91.54
Average Dispatch
17.61
Average Calltaker Processing
3.34
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
286
Call To First Pickup
3.33
Call To Pd Calltaker Handoff
185.12
Call To Agency Dispatch
1229.64
Call To Agency Arrival
4939.72
Call To First Arrival Multi
4631.78
Median Pickup
3
Median Calltaker Handoff
147
Median Dispatch
252.5
Median Travel
1877
Median Cumulative First
2530.5
Average Travel
61.83
Average Dispatch
17.41
Average Calltaker Processing
3.03
Average Pickup
0.06
FDNY
Date: 2026-04-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-04-27T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
236
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
32.7
Call To Fdny Pickup
33.36
Call To Fdny Job Creation
100.82
Call To Agency Dispatch
114.56
Call To Agency Arrival
315.81
Call To First Arrival Multi
312.11
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
47.5
Median Dispatch
8
Median Travel
192.5
Median Cumulative First
284.5
Average Travel
3.35
Average Dispatch
0.16
Average Calltaker Processing
0.49
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.12
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
1912
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
146.01
Call To Agency Dispatch
705.42
Call To Agency Arrival
3078.9
Call To First Arrival Multi
3078.71
Median Pickup
3
Median Calltaker Handoff
120
Median Dispatch
158.5
Median Travel
1048.5
Median Cumulative First
1641
Average Travel
39.56
Average Dispatch
9.32
Average Calltaker Processing
2.38
Average Pickup
0.06
NYPD
Date: 2026-04-27T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-04-27T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
940
Call To First Pickup
3.26
Call To Pd Calltaker Handoff
169.65
Call To Agency Dispatch
687.98
Call To Agency Arrival
1876.89
Call To First Arrival Multi
1851.09
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
129
Median Travel
489.5
Median Cumulative First
862.5
Average Travel
19.82
Average Dispatch
8.64
Average Calltaker Processing
2.77
Average Pickup
0.05
FDNY
Date: 2026-04-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-04-27T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
167
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
29.24
Call To Fdny Pickup
33.43
Call To Fdny Job Creation
83.45
Call To Agency Dispatch
94.72
Call To Agency Arrival
392.54
Call To First Arrival Multi
389.34
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
44.5
Median Dispatch
7
Median Travel
277
Median Cumulative First
371
Average Travel
4.96
Average Dispatch
0.17
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.1
Average Fd Processing
0.83
FDNY
Date: 2026-04-27T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-04-27T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4043
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
381.44
Call To Ems Pickup
86.28
Call To Agency Job Creation
372.28
Call To Agency Dispatch
419.82
Call To Agency Arrival
783.64
Call To First Arrival Multi
686.28
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
59
Median Dispatch
8
Median Travel
339
Median Cumulative First
505
Average Travel
6.06
Average Dispatch
0.64
Average Ems Processing
3.87
Average Ems Pickup
0.1
Average Calltaker Processing
6.3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-27T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-04-27T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
122
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
181.04
Call To Agency Dispatch
521.04
Call To Agency Arrival
3687.4
Call To First Arrival Multi
2098.88
Median Pickup
3
Median Calltaker Handoff
151
Median Dispatch
113.5
Median Travel
2209
Median Cumulative First
515
Average Travel
52.77
Average Dispatch
5.67
Average Calltaker Processing
2.96
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4775
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
167.7
Call To Agency Dispatch
905.09
Call To Agency Arrival
3500.17
Call To First Arrival Multi
3481.61
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
204
Median Travel
1000
Median Cumulative First
1663
Average Travel
43.25
Average Dispatch
12.29
Average Calltaker Processing
2.74
Average Pickup
0.06
FDNY
Date: 2026-04-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-04-20T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
187
Call To First Pickup
3.06
Call To Pd Calltaker Handoff
29.25
Call To Fdny Pickup
32.39
Call To Fdny Job Creation
94.61
Call To Agency Dispatch
106.21
Call To Agency Arrival
400.72
Call To First Arrival Multi
379.98
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
265
Median Cumulative First
347
Average Travel
4.91
Average Dispatch
0.16
Average Calltaker Processing
0.44
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
1.04
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2028
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
151.55
Call To Agency Dispatch
711.29
Call To Agency Arrival
3077.43
Call To First Arrival Multi
3063.96
Median Pickup
3
Median Calltaker Handoff
124
Median Dispatch
183
Median Travel
1027
Median Cumulative First
1651.5
Average Travel
39.44
Average Dispatch
9.33
Average Calltaker Processing
2.47
Average Pickup
0.06
FDNY
Date: 2026-04-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-04-20T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3813
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
366.32
Call To Ems Pickup
85.98
Call To Agency Job Creation
357.33
Call To Agency Dispatch
406.72
Call To Agency Arrival
769.8
Call To First Arrival Multi
661.05
Median Pickup
3
Median Calltaker Handoff
140
Median Ems Pickup
5
Median Ems Job Creation
60
Median Dispatch
7
Median Travel
342
Median Cumulative First
506
Average Travel
6.05
Average Dispatch
0.67
Average Ems Processing
3.58
Average Ems Pickup
0.09
Average Calltaker Processing
6.05
Average Pickup
0.06
NYPD
Date: 2026-04-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-04-20T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2207
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
137.83
Call To Agency Dispatch
278.49
Call To Agency Arrival
681.22
Call To First Arrival Multi
657.07
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
71
Median Travel
248
Median Cumulative First
483
Average Travel
6.71
Average Dispatch
2.34
Average Calltaker Processing
2.24
Average Pickup
0.06
EMS
Date: 2026-04-20T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-04-20T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11197
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
91.47
Call To Ems Pickup
114.45
Call To Agency Job Creation
171.76
Call To Agency Dispatch
771.82
Call To Agency Arrival
1600.15
Call To First Arrival Multi
1431.24
Median Pickup
3
Median Calltaker Handoff
94
Median Ems Pickup
10
Median Ems Job Creation
38
Median Dispatch
132
Median Travel
619
Median Cumulative First
837
Average Travel
13.81
Average Dispatch
11.34
Average Ems Processing
0.98
Average Ems Pickup
0.42
Average Calltaker Processing
1.47
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
83
Call To First Pickup
3.41
Call To Pd Calltaker Handoff
131.7
Call To Agency Dispatch
419.52
Call To Agency Arrival
983.61
Call To First Arrival Multi
981.25
Median Pickup
3
Median Calltaker Handoff
90
Median Dispatch
91
Median Travel
349
Median Cumulative First
627
Average Travel
9.4
Average Dispatch
4.8
Average Calltaker Processing
2.14
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3048
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
158.51
Call To Agency Dispatch
624.74
Call To Agency Arrival
1701.23
Call To First Arrival Multi
1690.35
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
121
Median Travel
431
Median Cumulative First
812
Average Travel
17.94
Average Dispatch
7.77
Average Calltaker Processing
2.59
Average Pickup
0.06
EMS
Date: 2026-04-20T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-04-20T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9626
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
76.13
Call To Ems Pickup
91.45
Call To Agency Job Creation
148.62
Call To Agency Dispatch
245.71
Call To Agency Arrival
761.12
Call To First Arrival Multi
666.27
Median Pickup
3
Median Calltaker Handoff
79.5
Median Ems Pickup
9.5
Median Ems Job Creation
35
Median Dispatch
87.5
Median Travel
457
Median Cumulative First
559
Average Travel
8.59
Average Dispatch
2.83
Average Ems Processing
0.97
Average Ems Pickup
0.29
Average Calltaker Processing
1.21
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2018
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
141.72
Call To Agency Dispatch
634.37
Call To Agency Arrival
2982.53
Call To First Arrival Multi
2980.31
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
153
Median Travel
1102.5
Median Cumulative First
1599.5
Average Travel
39.14
Average Dispatch
8.21
Average Calltaker Processing
2.3
Average Pickup
0.06
NYPD
Date: 2026-04-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-04-20T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
843
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
172.65
Call To Agency Dispatch
513.59
Call To Agency Arrival
1569.27
Call To First Arrival Multi
1559.26
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
126
Median Travel
430
Median Cumulative First
803
Average Travel
17.59
Average Dispatch
5.68
Average Calltaker Processing
2.82
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
5919
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
163.63
Call To Agency Dispatch
833.14
Call To Agency Arrival
4370.38
Call To First Arrival Multi
4252.74
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
210
Median Travel
1743
Median Cumulative First
2339
Average Travel
58.95
Average Dispatch
11.16
Average Calltaker Processing
2.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
3
Call To Pd Calltaker Handoff
114
Call To Agency Dispatch
560.5
Call To Agency Arrival
4524
Call To First Arrival Multi
4524
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
446.5
Median Travel
3963.5
Median Cumulative First
4524
Average Travel
66.06
Average Dispatch
7.44
Average Calltaker Processing
1.85
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3686
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
201.81
Call To Agency Dispatch
1119.87
Call To Agency Arrival
6310.49
Call To First Arrival Multi
6230.49
Median Pickup
3
Median Calltaker Handoff
168.5
Median Dispatch
280
Median Travel
2770
Median Cumulative First
3731.5
Average Travel
86.51
Average Dispatch
15.3
Average Calltaker Processing
3.31
Average Pickup
0.06
FDNY
Date: 2026-04-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-04-20T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
257
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
32.93
Call To Fdny Pickup
32.54
Call To Fdny Job Creation
84.64
Call To Agency Dispatch
97.87
Call To Agency Arrival
307.39
Call To First Arrival Multi
303.49
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
198
Median Cumulative First
289
Average Travel
3.49
Average Dispatch
0.15
Average Calltaker Processing
0.49
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.87
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
369
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
184.17
Call To Agency Dispatch
1100.61
Call To Agency Arrival
4516.74
Call To First Arrival Multi
4148.06
Median Pickup
3
Median Calltaker Handoff
153
Median Dispatch
325
Median Travel
1577
Median Cumulative First
2224
Average Travel
56.94
Average Dispatch
15.27
Average Calltaker Processing
3.01
Average Pickup
0.05
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