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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD
Date: 2026-04-20T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-04-20T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
945
Call To First Pickup
3.24
Call To Pd Calltaker Handoff
148.99
Call To Agency Dispatch
275.06
Call To Agency Arrival
549.87
Call To First Arrival Multi
526.86
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
66
Median Travel
186
Median Cumulative First
423
Average Travel
4.58
Average Dispatch
2.1
Average Calltaker Processing
2.43
Average Pickup
0.05
FDNY
Date: 2026-04-20T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-04-20T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2573
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
184.13
Call To Fdny Pickup
51.99
Call To Fdny Job Creation
107.11
Call To Agency Dispatch
247.45
Call To Agency Arrival
597.57
Call To First Arrival Multi
562.84
Median Pickup
3
Median Calltaker Handoff
26
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
313
Median Cumulative First
433
Average Travel
5.84
Average Dispatch
0.17
Average Calltaker Processing
3.01
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD (Non-CIP)
Date: 2026-04-20T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-04-20T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
117
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
174.48
Call To Agency Dispatch
643.93
Call To Agency Arrival
3580.32
Call To First Arrival Multi
2027.15
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
130
Median Travel
1777
Median Cumulative First
542
Average Travel
48.94
Average Dispatch
7.82
Average Calltaker Processing
2.85
Average Pickup
0.06
FDNY
Date: 2026-04-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-04-13T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2912
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
225.54
Call To Fdny Pickup
57.27
Call To Fdny Job Creation
115.54
Call To Agency Dispatch
293.92
Call To Agency Arrival
648.65
Call To First Arrival Multi
569.16
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
314
Median Cumulative First
438
Average Travel
5.91
Average Dispatch
0.22
Average Calltaker Processing
3.7
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.97
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5159
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
171.94
Call To Agency Dispatch
1119.09
Call To Agency Arrival
3932.18
Call To First Arrival Multi
3893.12
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
243
Median Travel
1109
Median Cumulative First
1895
Average Travel
46.88
Average Dispatch
15.79
Average Calltaker Processing
2.81
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6534
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
165.4
Call To Agency Dispatch
1049.24
Call To Agency Arrival
4927.75
Call To First Arrival Multi
4789.31
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
246
Median Travel
1878.5
Median Cumulative First
2601
Average Travel
64.64
Average Dispatch
14.73
Average Calltaker Processing
2.7
Average Pickup
0.06
FDNY
Date: 2026-04-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-04-13T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4208
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
412.5
Call To Ems Pickup
88.17
Call To Agency Job Creation
402.54
Call To Agency Dispatch
449.67
Call To Agency Arrival
809.36
Call To First Arrival Multi
714.18
Median Pickup
3
Median Calltaker Handoff
144
Median Ems Pickup
5
Median Ems Job Creation
61
Median Dispatch
7
Median Travel
337
Median Cumulative First
507
Average Travel
5.99
Average Dispatch
0.62
Average Ems Processing
4.22
Average Ems Pickup
0.1
Average Calltaker Processing
6.81
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2102
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
142.41
Call To Agency Dispatch
753.03
Call To Agency Arrival
3232.73
Call To First Arrival Multi
3232.21
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
190
Median Travel
1136
Median Cumulative First
1727
Average Travel
41.33
Average Dispatch
10.18
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1949
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
153.65
Call To Agency Dispatch
871.79
Call To Agency Arrival
3544.76
Call To First Arrival Multi
3522.92
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
210
Median Travel
1114
Median Cumulative First
1749
Average Travel
44.55
Average Dispatch
11.97
Average Calltaker Processing
2.5
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
119
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
172.9
Call To Agency Dispatch
628.86
Call To Agency Arrival
4618.13
Call To First Arrival Multi
2398.1
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
132
Median Travel
1915
Median Cumulative First
588
Average Travel
66.49
Average Dispatch
7.6
Average Calltaker Processing
2.83
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4025
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
198.91
Call To Agency Dispatch
1320.45
Call To Agency Arrival
6872.31
Call To First Arrival Multi
6742.18
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
304
Median Travel
2977
Median Cumulative First
4028
Average Travel
92.53
Average Dispatch
18.69
Average Calltaker Processing
3.25
Average Pickup
0.06
EMS
Date: 2026-04-13T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-04-13T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11783
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
109.93
Call To Ems Pickup
119.3
Call To Agency Job Creation
175.4
Call To Agency Dispatch
1140.01
Call To Agency Arrival
2022.48
Call To First Arrival Multi
1825.73
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
11
Median Ems Job Creation
38
Median Dispatch
183
Median Travel
631
Median Cumulative First
957.75
Average Travel
14.71
Average Dispatch
17.17
Average Ems Processing
0.96
Average Ems Pickup
0.2
Average Calltaker Processing
1.77
Average Pickup
0.06
NYPD
Date: 2026-04-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-04-13T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1115
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
142.41
Call To Agency Dispatch
265.27
Call To Agency Arrival
547.27
Call To First Arrival Multi
534.98
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
69
Median Travel
187
Median Cumulative First
411
Average Travel
4.7
Average Dispatch
2.05
Average Calltaker Processing
2.31
Average Pickup
0.06
NYPD
Date: 2026-04-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-04-13T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2602
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
136.68
Call To Agency Dispatch
309.6
Call To Agency Arrival
702.7
Call To First Arrival Multi
673.61
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
72
Median Travel
246.5
Median Cumulative First
482
Average Travel
6.55
Average Dispatch
2.88
Average Calltaker Processing
2.22
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
347
Call To First Pickup
3.64
Call To Pd Calltaker Handoff
188.07
Call To Agency Dispatch
1103.34
Call To Agency Arrival
4559.24
Call To First Arrival Multi
4276.18
Median Pickup
3
Median Calltaker Handoff
157
Median Dispatch
331
Median Travel
1646
Median Cumulative First
2421
Average Travel
57.6
Average Dispatch
15.25
Average Calltaker Processing
3.07
Average Pickup
0.06
NYPD
Date: 2026-04-13T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-04-13T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
992
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
160.07
Call To Agency Dispatch
543.92
Call To Agency Arrival
1706.13
Call To First Arrival Multi
1679.94
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
131.5
Median Travel
476.5
Median Cumulative First
865
Average Travel
19.37
Average Dispatch
6.4
Average Calltaker Processing
2.61
Average Pickup
0.06
FDNY
Date: 2026-04-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-04-13T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
272
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
34.55
Call To Fdny Pickup
32.18
Call To Fdny Job Creation
82.71
Call To Agency Dispatch
97.63
Call To Agency Arrival
293.17
Call To First Arrival Multi
288.54
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
185.5
Median Cumulative First
275.5
Average Travel
3.26
Average Dispatch
0.16
Average Calltaker Processing
0.51
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.84
FDNY
Date: 2026-04-13T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-04-13T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
215
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
37.03
Call To Fdny Pickup
32.58
Call To Fdny Job Creation
84.81
Call To Agency Dispatch
102.75
Call To Agency Arrival
380.65
Call To First Arrival Multi
376.6
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
262
Median Cumulative First
352
Average Travel
4.63
Average Dispatch
0.16
Average Calltaker Processing
0.56
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.87
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
102
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
142.75
Call To Agency Dispatch
332.89
Call To Agency Arrival
959.5
Call To First Arrival Multi
959.5
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
115.5
Median Travel
330.5
Median Cumulative First
592.5
Average Travel
10.44
Average Dispatch
3.17
Average Calltaker Processing
2.31
Average Pickup
0.07
EMS
Date: 2026-04-13T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-04-13T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10714
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
88.81
Call To Ems Pickup
96.67
Call To Agency Job Creation
152.24
Call To Agency Dispatch
292.37
Call To Agency Arrival
839.56
Call To First Arrival Multi
732.89
Median Pickup
3
Median Calltaker Handoff
82.5
Median Ems Pickup
10.5
Median Ems Job Creation
35
Median Dispatch
92.5
Median Travel
478.5
Median Cumulative First
582
Average Travel
9.12
Average Dispatch
3.39
Average Ems Processing
0.95
Average Ems Pickup
0.17
Average Calltaker Processing
1.42
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-13T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-04-13T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3208
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
162.16
Call To Agency Dispatch
710.89
Call To Agency Arrival
1820.43
Call To First Arrival Multi
1806.06
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
120
Median Travel
432.5
Median Cumulative First
827.5
Average Travel
18.49
Average Dispatch
9.15
Average Calltaker Processing
2.64
Average Pickup
0.06
EMS
Date: 2026-04-06T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-04-06T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11196
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
107.35
Call To Ems Pickup
115.56
Call To Agency Job Creation
173
Call To Agency Dispatch
619.3
Call To Agency Arrival
1382.71
Call To First Arrival Multi
1255.05
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
10.5
Median Ems Job Creation
38.5
Median Dispatch
126.5
Median Travel
595.25
Median Cumulative First
804.5
Average Travel
12.72
Average Dispatch
8.53
Average Ems Processing
0.98
Average Ems Pickup
0.18
Average Calltaker Processing
1.73
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6009
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
163.9
Call To Agency Dispatch
797.41
Call To Agency Arrival
4295.23
Call To First Arrival Multi
4194.57
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
205
Median Travel
1633
Median Cumulative First
2212
Average Travel
58.3
Average Dispatch
10.56
Average Calltaker Processing
2.68
Average Pickup
0.06
FDNY
Date: 2026-04-06T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-04-06T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
229
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
37.54
Call To Fdny Pickup
35.6
Call To Fdny Job Creation
97.33
Call To Agency Dispatch
115.43
Call To Agency Arrival
416.73
Call To First Arrival Multi
398.24
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
266
Median Cumulative First
358
Average Travel
5.02
Average Dispatch
0.16
Average Calltaker Processing
0.57
Average Pickup
0.05
Average Fd Pickup
0.12
Average Fd Processing
1.03
NYPD
Date: 2026-04-06T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-04-06T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1042
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
147.06
Call To Agency Dispatch
288.75
Call To Agency Arrival
572.2
Call To First Arrival Multi
562.05
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
67
Median Travel
183.5
Median Cumulative First
421
Average Travel
4.72
Average Dispatch
2.36
Average Calltaker Processing
2.39
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
3
Call To Pd Calltaker Handoff
64
Call To Agency Dispatch
2152
Call To Agency Arrival
2933
Call To First Arrival Multi
2933
Median Pickup
3
Median Calltaker Handoff
61
Median Dispatch
2088
Median Travel
781
Median Cumulative First
2933
Average Travel
13.02
Average Dispatch
34.8
Average Calltaker Processing
1.02
Average Pickup
0.05
NYPD
Date: 2026-04-06T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-04-06T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2156
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
137.68
Call To Agency Dispatch
302.61
Call To Agency Arrival
690.5
Call To First Arrival Multi
668.39
Median Pickup
3
Median Calltaker Handoff
103.5
Median Dispatch
71
Median Travel
237
Median Cumulative First
476
Average Travel
6.46
Average Dispatch
2.75
Average Calltaker Processing
2.24
Average Pickup
0.05
EMS
Date: 2026-04-06T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-04-06T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9427
Call To First Pickup
3.31
Call To Pd Calltaker Handoff
84.54
Call To Ems Pickup
91.1
Call To Agency Job Creation
148.57
Call To Agency Dispatch
237.42
Call To Agency Arrival
720.79
Call To First Arrival Multi
638.7
Median Pickup
3
Median Calltaker Handoff
81
Median Ems Pickup
10.25
Median Ems Job Creation
35
Median Dispatch
87
Median Travel
438.25
Median Cumulative First
549.25
Average Travel
8.06
Average Dispatch
2.55
Average Ems Processing
0.98
Average Ems Pickup
0.14
Average Calltaker Processing
1.35
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2287
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
140.69
Call To Agency Dispatch
586.7
Call To Agency Arrival
2792.62
Call To First Arrival Multi
2792.62
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
134
Median Travel
981
Median Cumulative First
1502
Average Travel
36.77
Average Dispatch
7.43
Average Calltaker Processing
2.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1959
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
150.29
Call To Agency Dispatch
686.7
Call To Agency Arrival
3021.14
Call To First Arrival Multi
3003.72
Median Pickup
3
Median Calltaker Handoff
124
Median Dispatch
172
Median Travel
989
Median Cumulative First
1524
Average Travel
38.91
Average Dispatch
8.94
Average Calltaker Processing
2.45
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
275
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
183.18
Call To Agency Dispatch
862.5
Call To Agency Arrival
3672.93
Call To First Arrival Multi
3575.73
Median Pickup
3
Median Calltaker Handoff
160
Median Dispatch
259
Median Travel
1312
Median Cumulative First
1886
Average Travel
46.84
Average Dispatch
11.32
Average Calltaker Processing
3
Average Pickup
0.06
FDNY
Date: 2026-04-06T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-04-06T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3453
Call To First Pickup
3.28
Call To Pd Calltaker Handoff
331.21
Call To Ems Pickup
86.78
Call To Agency Job Creation
323.02
Call To Agency Dispatch
364.12
Call To Agency Arrival
724.52
Call To First Arrival Multi
622.72
Median Pickup
3
Median Calltaker Handoff
139
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
7
Median Travel
334
Median Cumulative First
496
Average Travel
6.01
Average Dispatch
0.55
Average Ems Processing
2.9
Average Ems Pickup
0.09
Average Calltaker Processing
5.47
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4920
Call To First Pickup
3.29
Call To Pd Calltaker Handoff
170.05
Call To Agency Dispatch
872.43
Call To Agency Arrival
3336.47
Call To First Arrival Multi
3300.85
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
195
Median Travel
972.5
Median Cumulative First
1644
Average Travel
41.07
Average Dispatch
11.71
Average Calltaker Processing
2.78
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
69
Call To First Pickup
3.2
Call To Pd Calltaker Handoff
119.54
Call To Agency Dispatch
337.09
Call To Agency Arrival
1171.29
Call To First Arrival Multi
1171.29
Median Pickup
3
Median Calltaker Handoff
95
Median Dispatch
101
Median Travel
329
Median Cumulative First
596
Average Travel
13.9
Average Dispatch
3.63
Average Calltaker Processing
1.94
Average Pickup
0.05
FDNY
Date: 2026-04-06T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-04-06T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
268
Call To First Pickup
3.25
Call To Pd Calltaker Handoff
31
Call To Fdny Pickup
32.21
Call To Fdny Job Creation
86.41
Call To Agency Dispatch
99.02
Call To Agency Arrival
301.96
Call To First Arrival Multi
300.45
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
197
Median Cumulative First
290.5
Average Travel
3.38
Average Dispatch
0.16
Average Calltaker Processing
0.46
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
0.9
FDNY
Date: 2026-04-06T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-04-06T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2510
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
149.32
Call To Fdny Pickup
56.69
Call To Fdny Job Creation
109.77
Call To Agency Dispatch
210.97
Call To Agency Arrival
559.07
Call To First Arrival Multi
512.4
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
310
Median Cumulative First
433
Average Travel
5.8
Average Dispatch
0.19
Average Calltaker Processing
2.43
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
0.88
NYPD
Date: 2026-04-06T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-04-06T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
913
Call To First Pickup
3.32
Call To Pd Calltaker Handoff
169.78
Call To Agency Dispatch
526.83
Call To Agency Arrival
1498.12
Call To First Arrival Multi
1446.14
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
100
Median Travel
444
Median Cumulative First
781
Average Travel
16.19
Average Dispatch
5.95
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2927
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
157.44
Call To Agency Dispatch
577.93
Call To Agency Arrival
1541.08
Call To First Arrival Multi
1532.13
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
109
Median Travel
406
Median Cumulative First
766
Average Travel
16.05
Average Dispatch
7.01
Average Calltaker Processing
2.57
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3755
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
200.58
Call To Agency Dispatch
1004.79
Call To Agency Arrival
5866.91
Call To First Arrival Multi
5757.63
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
238
Median Travel
2559
Median Cumulative First
3428
Average Travel
81.04
Average Dispatch
13.4
Average Calltaker Processing
3.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-04-06T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-04-06T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
109
Call To First Pickup
3.2
Call To Pd Calltaker Handoff
190.85
Call To Agency Dispatch
586.39
Call To Agency Arrival
4088.93
Call To First Arrival Multi
1872.08
Median Pickup
3
Median Calltaker Handoff
160
Median Dispatch
149
Median Travel
2074
Median Cumulative First
600
Average Travel
58.38
Average Dispatch
6.59
Average Calltaker Processing
3.13
Average Pickup
0.05
NYPD
Date: 2026-03-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-03-30T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
934
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
168.59
Call To Agency Dispatch
615.25
Call To Agency Arrival
1748.27
Call To First Arrival Multi
1744.82
Median Pickup
3
Median Calltaker Handoff
138.5
Median Dispatch
118
Median Travel
444.5
Median Cumulative First
879.5
Average Travel
18.88
Average Dispatch
7.44
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2221
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
144.17
Call To Agency Dispatch
664.94
Call To Agency Arrival
2944.91
Call To First Arrival Multi
2941.17
Median Pickup
3
Median Calltaker Handoff
118
Median Dispatch
148
Median Travel
1009
Median Cumulative First
1548
Average Travel
38
Average Dispatch
8.68
Average Calltaker Processing
2.34
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
318
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
192
Call To Agency Dispatch
1173.35
Call To Agency Arrival
4452.34
Call To First Arrival Multi
4056.99
Median Pickup
3
Median Calltaker Handoff
161
Median Dispatch
315
Median Travel
1426.5
Median Cumulative First
2350.5
Average Travel
54.65
Average Dispatch
16.36
Average Calltaker Processing
3.14
Average Pickup
0.06
EMS
Date: 2026-03-30T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-03-30T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9806
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
85.12
Call To Ems Pickup
91.47
Call To Agency Job Creation
149.22
Call To Agency Dispatch
266.8
Call To Agency Arrival
780.47
Call To First Arrival Multi
684.34
Median Pickup
3
Median Calltaker Handoff
80
Median Ems Pickup
10
Median Ems Job Creation
34.5
Median Dispatch
89.5
Median Travel
452.5
Median Cumulative First
551
Average Travel
8.56
Average Dispatch
3.03
Average Ems Processing
0.98
Average Ems Pickup
0.14
Average Calltaker Processing
1.36
Average Pickup
0.06
FDNY
Date: 2026-03-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-03-30T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2659
Call To First Pickup
3.44
Call To Pd Calltaker Handoff
203.25
Call To Fdny Pickup
55.07
Call To Fdny Job Creation
109.05
Call To Agency Dispatch
269.82
Call To Agency Arrival
615.45
Call To First Arrival Multi
534.79
Median Pickup
3
Median Calltaker Handoff
26
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
314
Median Cumulative First
432
Average Travel
5.76
Average Dispatch
0.24
Average Calltaker Processing
3.33
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD
Date: 2026-03-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-03-30T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2298
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
140.82
Call To Agency Dispatch
305.37
Call To Agency Arrival
693.41
Call To First Arrival Multi
669.74
Median Pickup
3
Median Calltaker Handoff
108.5
Median Dispatch
72
Median Travel
236
Median Cumulative First
479
Average Travel
6.47
Average Dispatch
2.74
Average Calltaker Processing
2.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5210
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
171.54
Call To Agency Dispatch
1022.93
Call To Agency Arrival
3661.27
Call To First Arrival Multi
3633.84
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
212
Median Travel
1070
Median Cumulative First
1803.5
Average Travel
43.97
Average Dispatch
14.19
Average Calltaker Processing
2.8
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3942
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
203.82
Call To Agency Dispatch
1156.64
Call To Agency Arrival
6133.38
Call To First Arrival Multi
5994.55
Median Pickup
3
Median Calltaker Handoff
175
Median Dispatch
270.5
Median Travel
2662
Median Cumulative First
3513
Average Travel
82.95
Average Dispatch
15.88
Average Calltaker Processing
3.34
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
77
Call To First Pickup
3.16
Call To Pd Calltaker Handoff
115.83
Call To Agency Dispatch
341.79
Call To Agency Arrival
1282.64
Call To First Arrival Multi
1282.64
Median Pickup
3
Median Calltaker Handoff
88
Median Dispatch
94
Median Travel
554
Median Cumulative First
792
Average Travel
15.68
Average Dispatch
3.77
Average Calltaker Processing
1.88
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6261
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
161.75
Call To Agency Dispatch
916.07
Call To Agency Arrival
4428.15
Call To First Arrival Multi
4297.37
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
224
Median Travel
1647
Median Cumulative First
2260
Average Travel
58.53
Average Dispatch
12.57
Average Calltaker Processing
2.64
Average Pickup
0.06
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