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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
FDNY
Date: 2026-03-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-03-30T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
193
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
26.94
Call To Fdny Pickup
31.56
Call To Fdny Job Creation
100.24
Call To Agency Dispatch
111.4
Call To Agency Arrival
410.86
Call To First Arrival Multi
405.72
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
266
Median Cumulative First
356
Average Travel
4.99
Average Dispatch
0.19
Average Calltaker Processing
0.39
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.14
NYPD
Date: 2026-03-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-03-30T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1002
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
144.21
Call To Agency Dispatch
282.41
Call To Agency Arrival
583.25
Call To First Arrival Multi
567.31
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
69
Median Travel
193.5
Median Cumulative First
422
Average Travel
5.01
Average Dispatch
2.3
Average Calltaker Processing
2.35
Average Pickup
0.06
FDNY
Date: 2026-03-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-03-30T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
264
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
64.17
Call To Fdny Pickup
29.16
Call To Fdny Job Creation
82.52
Call To Agency Dispatch
131.6
Call To Agency Arrival
333.35
Call To First Arrival Multi
331.68
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
189
Median Cumulative First
280
Average Travel
3.36
Average Dispatch
0.15
Average Calltaker Processing
1.01
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.89
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3002
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
160.45
Call To Agency Dispatch
682.89
Call To Agency Arrival
1709.41
Call To First Arrival Multi
1701.83
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
117
Median Travel
420
Median Cumulative First
794.5
Average Travel
17.11
Average Dispatch
8.71
Average Calltaker Processing
2.62
Average Pickup
0.06
EMS
Date: 2026-03-30T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-03-30T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11521
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
107.2
Call To Ems Pickup
114.92
Call To Agency Job Creation
172.19
Call To Agency Dispatch
826.74
Call To Agency Arrival
1644.66
Call To First Arrival Multi
1483.17
Median Pickup
3
Median Calltaker Handoff
93.5
Median Ems Pickup
10.5
Median Ems Job Creation
37
Median Dispatch
138.5
Median Travel
610
Median Cumulative First
842.5
Average Travel
13.63
Average Dispatch
11.99
Average Ems Processing
0.97
Average Ems Pickup
0.17
Average Calltaker Processing
1.73
Average Pickup
0.06
FDNY
Date: 2026-03-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-03-30T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3820
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
365.75
Call To Ems Pickup
85.09
Call To Agency Job Creation
356.97
Call To Agency Dispatch
400.93
Call To Agency Arrival
758.73
Call To First Arrival Multi
657.8
Median Pickup
3
Median Calltaker Handoff
140
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
8
Median Travel
336
Median Cumulative First
499
Average Travel
5.96
Average Dispatch
0.59
Average Ems Processing
3.29
Average Ems Pickup
0.09
Average Calltaker Processing
6.04
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1919
Call To First Pickup
3.41
Call To Pd Calltaker Handoff
151.74
Call To Agency Dispatch
834.16
Call To Agency Arrival
3223.14
Call To First Arrival Multi
3201.97
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
185
Median Travel
1038
Median Cumulative First
1691
Average Travel
39.82
Average Dispatch
11.37
Average Calltaker Processing
2.47
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-03-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
110
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
181.93
Call To Agency Dispatch
533.04
Call To Agency Arrival
4269.38
Call To First Arrival Multi
2431.48
Median Pickup
3
Median Calltaker Handoff
156.5
Median Dispatch
137.5
Median Travel
2436
Median Cumulative First
644
Average Travel
62.27
Average Dispatch
5.85
Average Calltaker Processing
2.97
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6231
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
163.41
Call To Agency Dispatch
867.41
Call To Agency Arrival
4610.47
Call To First Arrival Multi
4522.63
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
230
Median Travel
1790
Median Cumulative First
2494
Average Travel
62.38
Average Dispatch
11.73
Average Calltaker Processing
2.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
168
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
170.49
Call To Agency Dispatch
492.67
Call To Agency Arrival
3987.52
Call To First Arrival Multi
2225.91
Median Pickup
3
Median Calltaker Handoff
147
Median Dispatch
115
Median Travel
1891
Median Cumulative First
793.5
Average Travel
58.25
Average Dispatch
5.37
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
95
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
127.24
Call To Agency Dispatch
337.92
Call To Agency Arrival
931.51
Call To First Arrival Multi
931.51
Median Pickup
3
Median Calltaker Handoff
96
Median Dispatch
109
Median Travel
415
Median Cumulative First
706
Average Travel
9.89
Average Dispatch
3.51
Average Calltaker Processing
2.06
Average Pickup
0.06
NYPD
Date: 2026-03-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-03-23T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2267
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
142.32
Call To Agency Dispatch
294.58
Call To Agency Arrival
701.6
Call To First Arrival Multi
677.92
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
68
Median Travel
249
Median Cumulative First
496
Average Travel
6.78
Average Dispatch
2.54
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3005
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
157.67
Call To Agency Dispatch
576.94
Call To Agency Arrival
1609.95
Call To First Arrival Multi
1603.89
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
115
Median Travel
419
Median Cumulative First
794
Average Travel
17.22
Average Dispatch
6.99
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3843
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
203.62
Call To Agency Dispatch
1124.97
Call To Agency Arrival
6337.75
Call To First Arrival Multi
6240.73
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
271
Median Travel
2914
Median Cumulative First
3779
Average Travel
86.88
Average Dispatch
15.36
Average Calltaker Processing
3.34
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
313
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
179.88
Call To Agency Dispatch
814.82
Call To Agency Arrival
4443.89
Call To First Arrival Multi
4097.41
Median Pickup
3
Median Calltaker Handoff
158
Median Dispatch
214
Median Travel
1598
Median Cumulative First
2178
Average Travel
60.48
Average Dispatch
10.58
Average Calltaker Processing
2.94
Average Pickup
0.06
FDNY
Date: 2026-03-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-03-23T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
195
Call To First Pickup
3.3
Call To Pd Calltaker Handoff
32.47
Call To Fdny Pickup
34.44
Call To Fdny Job Creation
102.76
Call To Agency Dispatch
113.5
Call To Agency Arrival
414.28
Call To First Arrival Multi
405.15
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
271
Median Cumulative First
361
Average Travel
5.01
Average Dispatch
0.16
Average Calltaker Processing
0.49
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.14
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2085
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
146.19
Call To Agency Dispatch
653.42
Call To Agency Arrival
3015.79
Call To First Arrival Multi
3011
Median Pickup
3
Median Calltaker Handoff
120
Median Dispatch
159
Median Travel
1100
Median Cumulative First
1631
Average Travel
39.37
Average Dispatch
8.45
Average Calltaker Processing
2.38
Average Pickup
0.06
NYPD
Date: 2026-03-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-03-23T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
914
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
172.96
Call To Agency Dispatch
540.72
Call To Agency Arrival
1524.82
Call To First Arrival Multi
1492.78
Median Pickup
3
Median Calltaker Handoff
140.5
Median Dispatch
115
Median Travel
451.5
Median Cumulative First
825.5
Average Travel
16.4
Average Dispatch
6.13
Average Calltaker Processing
2.83
Average Pickup
0.06
EMS
Date: 2026-03-23T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-03-23T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9868
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
85.35
Call To Ems Pickup
92.19
Call To Agency Job Creation
149.69
Call To Agency Dispatch
259.23
Call To Agency Arrival
776.92
Call To First Arrival Multi
687.08
Median Pickup
3
Median Calltaker Handoff
81
Median Ems Pickup
11
Median Ems Job Creation
34.5
Median Dispatch
88.5
Median Travel
457.5
Median Cumulative First
566
Average Travel
8.63
Average Dispatch
2.9
Average Ems Processing
0.98
Average Ems Pickup
0.15
Average Calltaker Processing
1.37
Average Pickup
0.06
EMS
Date: 2026-03-23T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-03-23T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11493
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
108.4
Call To Ems Pickup
117.18
Call To Agency Job Creation
174.4
Call To Agency Dispatch
777.97
Call To Agency Arrival
1598.87
Call To First Arrival Multi
1440.6
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
11.5
Median Ems Job Creation
37.5
Median Dispatch
147
Median Travel
634
Median Cumulative First
868.5
Average Travel
13.68
Average Dispatch
11.16
Average Ems Processing
0.97
Average Ems Pickup
0.19
Average Calltaker Processing
1.75
Average Pickup
0.06
FDNY
Date: 2026-03-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-03-23T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
260
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
34.11
Call To Fdny Pickup
30.3
Call To Fdny Job Creation
81.92
Call To Agency Dispatch
99.95
Call To Agency Arrival
298.24
Call To First Arrival Multi
294.18
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
193.5
Median Cumulative First
276.5
Average Travel
3.3
Average Dispatch
0.18
Average Calltaker Processing
0.51
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.86
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1978
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
152.16
Call To Agency Dispatch
742.35
Call To Agency Arrival
3312.58
Call To First Arrival Multi
3276.08
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
186
Median Travel
1150.5
Median Cumulative First
1734.5
Average Travel
42.84
Average Dispatch
9.84
Average Calltaker Processing
2.48
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-03-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5106
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
171.91
Call To Agency Dispatch
900.84
Call To Agency Arrival
3623.47
Call To First Arrival Multi
3584.48
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
212
Median Travel
1136.5
Median Cumulative First
1812.5
Average Travel
45.38
Average Dispatch
12.15
Average Calltaker Processing
2.81
Average Pickup
0.06
FDNY
Date: 2026-03-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-03-23T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3775
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
371.45
Call To Ems Pickup
85.33
Call To Agency Job Creation
362.5
Call To Agency Dispatch
405.61
Call To Agency Arrival
768.92
Call To First Arrival Multi
676.44
Median Pickup
3
Median Calltaker Handoff
140
Median Ems Pickup
5
Median Ems Job Creation
59
Median Dispatch
7
Median Travel
344
Median Cumulative First
509
Average Travel
6.06
Average Dispatch
0.57
Average Ems Processing
3.76
Average Ems Pickup
0.1
Average Calltaker Processing
6.13
Average Pickup
0.06
FDNY
Date: 2026-03-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-03-23T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2601
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
209.65
Call To Fdny Pickup
54.43
Call To Fdny Job Creation
109.65
Call To Agency Dispatch
278.72
Call To Agency Arrival
629.62
Call To First Arrival Multi
540.61
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
313
Median Cumulative First
433
Average Travel
5.85
Average Dispatch
0.27
Average Calltaker Processing
3.44
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD
Date: 2026-03-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-03-23T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1004
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
142.39
Call To Agency Dispatch
253.96
Call To Agency Arrival
511.73
Call To First Arrival Multi
496.77
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
65
Median Travel
189
Median Cumulative First
412
Average Travel
4.3
Average Dispatch
1.86
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD
Date: 2026-03-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-03-16T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2253
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
138.19
Call To Agency Dispatch
274.29
Call To Agency Arrival
681.93
Call To First Arrival Multi
661.45
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
68
Median Travel
243
Median Cumulative First
480
Average Travel
6.79
Average Dispatch
2.27
Average Calltaker Processing
2.25
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4975
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
173.68
Call To Agency Dispatch
915.69
Call To Agency Arrival
3594.32
Call To First Arrival Multi
3578.44
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
211
Median Travel
1067
Median Cumulative First
1793
Average Travel
44.64
Average Dispatch
12.37
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
285
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
189.32
Call To Agency Dispatch
1181
Call To Agency Arrival
4374.98
Call To First Arrival Multi
4205.13
Median Pickup
3
Median Calltaker Handoff
169
Median Dispatch
251
Median Travel
1747
Median Cumulative First
2702
Average Travel
53.23
Average Dispatch
16.53
Average Calltaker Processing
3.1
Average Pickup
0.06
FDNY
Date: 2026-03-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-03-16T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
252
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
41.5
Call To Fdny Pickup
34.59
Call To Fdny Job Creation
99.59
Call To Agency Dispatch
119.43
Call To Agency Arrival
318.32
Call To First Arrival Multi
310.1
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
194
Median Cumulative First
288
Average Travel
3.31
Average Dispatch
0.16
Average Calltaker Processing
0.63
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
1.08
FDNY
Date: 2026-03-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-03-16T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3778
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
390.81
Call To Ems Pickup
88.66
Call To Agency Job Creation
381.39
Call To Agency Dispatch
428.33
Call To Agency Arrival
795.63
Call To First Arrival Multi
691.61
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
60
Median Dispatch
8
Median Travel
343
Median Cumulative First
512
Average Travel
6.12
Average Dispatch
0.63
Average Ems Processing
3.87
Average Ems Pickup
0.09
Average Calltaker Processing
6.45
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1914
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
153.9
Call To Agency Dispatch
781.88
Call To Agency Arrival
3226.48
Call To First Arrival Multi
3213.96
Median Pickup
3
Median Calltaker Handoff
126.5
Median Dispatch
195.5
Median Travel
1066
Median Cumulative First
1693.5
Average Travel
40.74
Average Dispatch
10.47
Average Calltaker Processing
2.51
Average Pickup
0.06
NYPD
Date: 2026-03-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-03-16T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
814
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
170.24
Call To Agency Dispatch
567.37
Call To Agency Arrival
1683.21
Call To First Arrival Multi
1663.88
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
107.5
Median Travel
447.5
Median Cumulative First
787
Average Travel
18.6
Average Dispatch
6.62
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2869
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
160.7
Call To Agency Dispatch
627.22
Call To Agency Arrival
1699.47
Call To First Arrival Multi
1684.8
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
116
Median Travel
448
Median Cumulative First
797
Average Travel
17.87
Average Dispatch
7.78
Average Calltaker Processing
2.62
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
107
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
126.27
Call To Agency Dispatch
410.64
Call To Agency Arrival
1186.64
Call To First Arrival Multi
1186.64
Median Pickup
3
Median Calltaker Handoff
95
Median Dispatch
119
Median Travel
484
Median Cumulative First
767
Average Travel
12.93
Average Dispatch
4.74
Average Calltaker Processing
2.05
Average Pickup
0.06
EMS
Date: 2026-03-16T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-03-16T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9819
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
86.09
Call To Ems Pickup
92.53
Call To Agency Job Creation
151.89
Call To Agency Dispatch
279.01
Call To Agency Arrival
804.53
Call To First Arrival Multi
709.66
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
10.5
Median Ems Job Creation
35.5
Median Dispatch
92
Median Travel
469.25
Median Cumulative First
570.25
Average Travel
8.76
Average Dispatch
3.22
Average Ems Processing
1.01
Average Ems Pickup
0.14
Average Calltaker Processing
1.38
Average Pickup
0.06
FDNY
Date: 2026-03-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-03-16T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2797
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
149.47
Call To Fdny Pickup
53.95
Call To Fdny Job Creation
110.46
Call To Agency Dispatch
218.05
Call To Agency Arrival
570.03
Call To First Arrival Multi
534.73
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
312
Median Cumulative First
433
Average Travel
5.87
Average Dispatch
0.23
Average Calltaker Processing
2.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.94
NYPD
Date: 2026-03-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-03-16T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
953
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
140.5
Call To Agency Dispatch
275.89
Call To Agency Arrival
544.96
Call To First Arrival Multi
521.55
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
64
Median Travel
185
Median Cumulative First
406
Average Travel
4.48
Average Dispatch
2.26
Average Calltaker Processing
2.28
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2470
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
140.71
Call To Agency Dispatch
591.83
Call To Agency Arrival
2819.43
Call To First Arrival Multi
2819.39
Median Pickup
3
Median Calltaker Handoff
117
Median Dispatch
142
Median Travel
949.5
Median Cumulative First
1465.5
Average Travel
37.13
Average Dispatch
7.52
Average Calltaker Processing
2.29
Average Pickup
0.06
EMS
Date: 2026-03-16T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-03-16T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11220
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
106.63
Call To Ems Pickup
115.33
Call To Agency Job Creation
173.48
Call To Agency Dispatch
844.29
Call To Agency Arrival
1704.31
Call To First Arrival Multi
1524.05
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
11
Median Ems Job Creation
39
Median Dispatch
144
Median Travel
639.5
Median Cumulative First
868.5
Average Travel
14.33
Average Dispatch
12.29
Average Ems Processing
0.99
Average Ems Pickup
0.19
Average Calltaker Processing
1.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
150
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
175.67
Call To Agency Dispatch
538.96
Call To Agency Arrival
3535.65
Call To First Arrival Multi
2031.35
Median Pickup
3
Median Calltaker Handoff
155.5
Median Dispatch
134
Median Travel
1743
Median Cumulative First
706
Average Travel
49.94
Average Dispatch
6.05
Average Calltaker Processing
2.87
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3780
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
204.11
Call To Agency Dispatch
1048.45
Call To Agency Arrival
6224.22
Call To First Arrival Multi
6084.97
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
267.5
Median Travel
2758
Median Cumulative First
3578
Average Travel
86.26
Average Dispatch
14.07
Average Calltaker Processing
3.34
Average Pickup
0.06
FDNY
Date: 2026-03-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-03-16T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
149
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
31.74
Call To Fdny Pickup
36.39
Call To Fdny Job Creation
89.16
Call To Agency Dispatch
98.73
Call To Agency Arrival
375.18
Call To First Arrival Multi
368.46
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
40
Median Dispatch
7
Median Travel
251
Median Cumulative First
346
Average Travel
4.61
Average Dispatch
0.16
Average Calltaker Processing
0.47
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.88
NYPD (Non-CIP)
Date: 2026-03-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-03-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6023
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
166.73
Call To Agency Dispatch
846.87
Call To Agency Arrival
4642.48
Call To First Arrival Multi
4523.07
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
221
Median Travel
1810
Median Cumulative First
2475
Average Travel
63.26
Average Dispatch
11.34
Average Calltaker Processing
2.72
Average Pickup
0.06
NYPD
Date: 2026-03-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-03-09T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
887
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
171.27
Call To Agency Dispatch
606.95
Call To Agency Arrival
1681.94
Call To First Arrival Multi
1641.71
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
115
Median Travel
472
Median Cumulative First
848
Average Travel
17.92
Average Dispatch
7.26
Average Calltaker Processing
2.8
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
92
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
130.24
Call To Agency Dispatch
374.87
Call To Agency Arrival
1192
Call To First Arrival Multi
1192
Median Pickup
4
Median Calltaker Handoff
90
Median Dispatch
102.5
Median Travel
450.5
Median Cumulative First
799.5
Average Travel
13.62
Average Dispatch
4.08
Average Calltaker Processing
2.11
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
313
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
193.21
Call To Agency Dispatch
958.53
Call To Agency Arrival
4383.22
Call To First Arrival Multi
4117.62
Median Pickup
3
Median Calltaker Handoff
163
Median Dispatch
270
Median Travel
2053
Median Cumulative First
2547
Average Travel
57.08
Average Dispatch
12.76
Average Calltaker Processing
3.16
Average Pickup
0.06
FDNY
Date: 2026-03-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-03-09T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2912
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
145.59
Call To Fdny Pickup
54.24
Call To Fdny Job Creation
111.78
Call To Agency Dispatch
212.22
Call To Agency Arrival
570.81
Call To First Arrival Multi
530.6
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
318
Median Cumulative First
437
Average Travel
5.98
Average Dispatch
0.18
Average Calltaker Processing
2.37
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.96
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1893
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
155.37
Call To Agency Dispatch
818.96
Call To Agency Arrival
3356.1
Call To First Arrival Multi
3325.08
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
191
Median Travel
1116
Median Cumulative First
1768
Average Travel
42.29
Average Dispatch
11.06
Average Calltaker Processing
2.53
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
133
Call To Agency Dispatch
172
Call To Agency Arrival
380
Call To First Arrival Multi
380
Median Pickup
4
Median Calltaker Handoff
129
Median Dispatch
39
Median Travel
208
Median Cumulative First
380
Average Travel
3.47
Average Dispatch
0.65
Average Calltaker Processing
2.15
Average Pickup
0.07
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