311 Web Content - Services

2002-12-06-12-51-41_000010083df0e3af40021c8e

Loft Dispute Assistance

Get assistance for tenants and landlords in dispute about lofts.

The Loft Board resolves disputes between owners and residential tenants of interim multiple dwellings. These include conflicts about rent, maintenance, harassment, vacancy, and building conversion.

board, maintenance, tenant, owner, dispute, rent, harassment, harrassment, bad, condition, extend, laegalization, deadline

1990

http://www1.nyc.gov/nyc-resources/service/1990/service

2099-12-31T00:00:00.000

2013-09-29T08:59:04.000

2017-02-22T16:01:58.000

20031216-7C590438-2FFD-11D8-8E2E-D3EFFEA4ACE6

Toy Gun Sale

Make a complaint about a business that sells toy or fake guns that are not brightly colored.

You can make a complaint about businesses that sell toy or fake guns that are not brightly colored. It is illegal to sell or offer a toy or fake gun that looks like an actual gun, unless the toy is brightly colored. Fake guns that are black, silver, or camouflage-colored are prohibited.

black, silver, shot, shotgun, ak, machine, saw, off, fake, report, camouflage, camoflage, camo, halloween, costume

2620

http://www1.nyc.gov/nyc-resources/service/2620/service

2099-12-31T00:00:00.000

2014-10-14T14:48:10.000

2017-02-22T16:01:59.000

20130130-35A6236E-6B52-11E2-B20C-96DAE110FEB8

Mold Treatment Program for Sandy Victims

Information about mold treatment services for eligible homeowners and renters in Brooklyn, Queens, and Staten Island.

<p>The Neighborhood Revitalization NYC program provides mold treatment services for eligible homeowners and renters in Queens, Staten Island, and Brooklyn.</p> <p>As of January 2014, the program has reached capacity and is not currently accepting new applicants.</p> <p>If you believe you may be eligible for the program, you can be added to a waiting list.</p>

mold, remediation, removal, cleaning, program,

2038

http://www1.nyc.gov/nyc-resources/service/2038/service

2099-12-31T00:00:00.000

2014-01-07T16:05:26.000

2018-08-24T15:30:12.000

20031117-414DC87A-1918-11D8-AC01-CBD5F081BCB0

Statue of Liberty

Get tourist information about the Statue of Liberty.

<p>The Federal government provides information for visitors to the Statue of Liberty.</p>

visit, group, sight, sightsee, activity, museum, vacation

2520

http://www1.nyc.gov/nyc-resources/service/2520/service

2099-12-31T00:00:00.000

2015-04-14T16:52:18.000

2015-12-19T15:30:11.000

20090318-E4A29D00-13C9-11DE-9AB2-C5A2AEE802CA

Sale of Prohibited Item to Minor

Report a store selling a prohibited item to someone who is underage.

The City accepts complaints about stores that sell prohibited items to minors. Prohibited items include: <UL> <LI>Cigarettes</LI> <LI>Box cutters</LI> <LI>Etching acid</LI> <LI>Tobacco products (including bidis and gutka)</LI> <LI>Spray paint</LI> <LI>Laser pointers</LI></UL> <P>The legal age to purchase these items is 18.</P>

tobacco, underage, smokeshop, cigarette, minor, loose, loosies, spraycan, spraypaint, boxcutter, laser pointer, teenager, gun, etching acid, bidis, gutka, under, alcohol, beer, rum, vodka, liquor, restaurant, kid, drunk, college, child, children, teen, disco, 21, liquor, serve, store, grocery, bodega, bar, club, lounge

2582

http://www1.nyc.gov/nyc-resources/service/2582/service

2099-12-31T00:00:00.000

2014-01-27T16:57:39.000

2017-02-22T16:02:00.000

20060727-DBB32624-1DA4-11DB-9B9D-96DAE110FEB8

Second Avenue Subway Construction

Learn about Second Avenue Subway construction or make a complaint.

<p>You can get information or make a complaint about the Second Avenue Subway construction project. Work on the line involves controlled blasting, which is allowed weekdays between 7 AM and 10 PM, and on Saturdays from 10 AM to 7 PM. Underground construction work is allowed at all times.</p>

mta, 2nd, second, avenue, second avenue, construction, manhattan, subway, station, blasts, noise, worker, site, safety

2418

http://www1.nyc.gov/nyc-resources/service/2418/service

2099-12-31T00:00:00.000

2016-11-29T20:18:49.000

2017-02-22T16:02:00.000

2002-12-05-23-01-29_000010083df021244001efc2

Charter Schools

Get information about charter schools.

<p>Charter schools are public schools that are managed by a not-for-profit board of trustees that may include educators, community members, and leaders from the private sector. They operate with freedom from many regulations that apply to traditional public schools.</p> <p>Admission is open to all New York City students by application and lottery, with priority given to children who live in the Community School District where the school is located and to siblings of students currently attending the school.</p>

charter, availability, requirements, locations, lottery, apply, enroll, complaint, report, problem, issue, staff, teacher, principal, worker, secretary

1362

http://www1.nyc.gov/nyc-resources/service/1362/service

2099-12-31T00:00:00.000

2016-11-30T12:23:49.000

2017-02-22T16:01:59.000

2003-02-24-15-34-25_000010083e5a81f84003a990

Newspaper Box Complaint

Report a problem with a sidewalk newsrack.

<p>Newspaper boxes, or newsracks, are allowed on City sidewalks.</p> <p>They must be located:</p> <ul> <li>Between 18 to 24 inches from the curb</li> <li>5 feet from a crosswalk or building canopy</li> <li>Allow for an 8-foot wide unobstructed path on the sidewalk</li> </ul> <p>There are no restrictions on the number of newspaper boxes allowed at one location.</p> <p>You can report a newsrack that is:</p> <ul> <li>Broken</li> <li>Filled with garbage</li> <li>In a bus stop, crosswalk, or roadway</li> <li>Within 15 feet of a hydrant or news stand</li> <li>On a sidewalk grating, cellar door, or utility cover</li> <li>Less than 18 inches or more than 24 inches from the curb</li> <li>Obstructing an 8-foot wide sidewalk path</li> <li>Chained to a lamp post or City property</li> <li>Not weighed down</li> <li>Exceeding allowed dimensions</li> </ul> <p>The Department of Transportation enforces the regulations on the placement and condition of newsracks.</p>

newsrack, newspaper, publication, magazine, personals, tabloid, serial, ad, advertisement, announcement, takeone, safety, danger, risk, block, pedestrian, traffic, sidewalk, obstruct, obstruction, street, news, rack, paper, broken, chain, chained, city, property, lamp, light, post, box

3015

http://www1.nyc.gov/nyc-resources/service/3015/service

2099-12-31T00:00:00.000

2015-08-11T10:14:27.000

2017-02-22T16:02:00.000

2002-12-12-17-23-26_000010083df90ca240026653

Hotdog the Fire Department Mascot

Get information about the Fire Department's mascot who provides educational entertainment on fire and burn safety to children.

Hotdog is the Fire Department mascot. He provides educational entertainment on fire and burn safety to children. Information is available about how to request Hotdog at fire safety education events.

educational, safety, entertainment, burn, hotdog, child, school, education

1865

http://www1.nyc.gov/nyc-resources/service/1865/service

2099-12-31T00:00:00.000

2016-12-09T14:03:02.000

2017-02-22T16:01:58.000

20040217-6C0011A0-6197-11D8-B216-B73DC58B6363

City Flag Status

Check the current status of City flags.

<p>As a mark of respect for former NYC Councilmember Priscilla Wooten, who passed away on February 15, 2017, flags shall be lowered to half-staff, effective immediately, by order of the Mayor of the City of New York, Bill de Blasio.</p> <p>This includes all flags – the New York State and City flags, and the POW-MIA flags – on all City buildings, as well as stationary flagstaffs throughout the five boroughs. Flags shall be returned to full-staff at sunset on the date of interment.</p>

mourning, mast, mia, pow, park, died, american, memorial, death, pearl, harbor, remembrance, disposal, throw, out, remove, flag, flags, status, city

2515

http://www1.nyc.gov/nyc-resources/service/2515/service

2099-12-31T00:00:00.000

2017-02-16T09:32:47.000

2017-02-22T16:01:59.000

20160330-E0BEFD86-F699-11E5-A2E5-1E95366718AC

Participatory Budgeting

Get information about a process in which community members decide how to spend part of a public budget.

<p>You can participate with your community in yearlong decision-making public meetings to decide how to spend part of a public budget. Participatory Budgeting NYC (PBNYC) lets the community discuss local needs and develop proposals to meet these needs.</p> <p>Decisions are made through a public vote, where residents choose which proposals to fund.</p>

democratic, process, public, budget, PBNYC, project, proposals, participate

5702

http://www1.nyc.gov/nyc-resources/service/5702/service

2099-12-31T00:00:00.000

2016-03-31T16:14:31.000

2017-02-22T16:01:58.000

20110622-627FBB14-9CED-11E0-B60C-D2E947E851A9

Prenatal Care for Teens

Get care to keep pregnant teens and their babies healthy.

<p>You can get prenatal care at a clinic especially for teens. Prenatal care keeps you and your baby healthy with regular visits to a health care provider throughout your pregnancy.</p> <p>You can get sexual health services at a clinic without your parents' permission or knowledge. Services are confidential, free or very low-cost, and open to all. You will be helped regardless of your immigration status.</p>

referral, maternity, mother, delivery, est, folic, acid, prenatal, childbirth, preparation, ready, give, birth, baby, education, pre-natal, prenatal, vaginal, bleeding, gynecologist, obgyn, ob-gyn, gynocologist, doctor

1226

http://www1.nyc.gov/nyc-resources/service/1226/service

2099-12-31T00:00:00.000

2017-02-10T17:57:40.000

2017-02-22T16:01:59.000

20070820-21E20EEC-4F24-11DC-A68C-DF7763504E98

Find a Public Parking Lot

Find a public parking lot.

<p>You can get information about municipal parking facilities, including locations. Municipal parking lots operate in the central business districts of all five boroughs. Fees apply for parking.</p>

parking, car, vehicle, lot, garage, field, ferry

1686

http://www1.nyc.gov/nyc-resources/service/1686/service

2099-12-31T00:00:00.000

2015-08-17T14:56:40.000

2017-02-22T16:01:58.000

20040804-8693EEEA-E65F-11D8-BD6A-D0505B0B863A

Find an Historical Society

Find an historical society.

<p>You can get information about historical societies in New York City.</p>

history, historic, learn

1693

http://www1.nyc.gov/nyc-resources/service/1693/service

2099-12-31T00:00:00.000

2015-02-03T09:59:27.000

2018-03-12T15:31:06.000

2002-12-05-21-19-10_000010083df009284001e5f4

Speed Reducer Request or Complaint

Request that the City install, repair, or remove a speed hump in the street.

You can request to have speed reducers installed, repaired, or removed. Speed reducers are also known as speed humps or speed bumps.<br><br>Include a detailed description of the problem and the location in your request. The review can take up to 12 weeks. You will receive a response after the review is completed.

speed, indications, helpful, petitions, accelerate, bump, humps, car, reducer, reduce, decrease, installation, put, in, build, construct, add, illegal, remove

2506

http://www1.nyc.gov/nyc-resources/service/2506/service

2099-12-31T00:00:00.000

2015-08-17T14:56:59.000

2016-12-07T15:30:23.000

2002-12-05-22-24-22_000010083df018674001eaa9

Archived Criminal Court Record

Get an old criminal court or district attorney record.

You can get criminal court and district attorney records that were created before 1966.

felony, summary, misdemeanor, criminal, justice, indictment, cases, archived, crime, lawsuit, report

1080

http://www1.nyc.gov/nyc-resources/service/1080/service

2099-12-31T00:00:00.000

2014-10-27T14:27:06.000

2017-02-22T16:01:58.000

20060130-5AF39948-91BC-11DA-9B9D-96DAE110FEB8

Payday Loan Tips

Get a mini-guide to payday loans, also called check loans.

You can get a mini-guide, also known as a palm card, with basic facts about payday loans. The card explains how payday loans, also called check loans, seem to put people ahead but actually keep them paying. <br /><br />This card is available in English, Spanish, Chinese, and Russian.

borrow, check, loan, easy, cash, fast, lender, payday, pay, short-term

2564

http://www1.nyc.gov/nyc-resources/service/2564/service

2099-12-31T00:00:00.000

2016-02-10T12:09:22.000

2017-02-22T16:01:59.000

20090318-F6BC3FB4-13C9-11DE-A0B8-DE79C75C65DE

CFC and Freon Removal Appointment

Schedule or cancel a CFC (Freon) removal appointment. An appointment is required to remove CFCs from refrigerators, air conditioners, or any other cooling appliance before recycling.

<p>You must make an appointment before discarding any appliance containing Freon or chlorofluorocarbon gas (CFC) from your residence.</p> <p>Appliances with CFC include:</p> <ul> <li>Refrigerators/Freezers (for safety reasons, doors, hinges, and locks must be removed)</li> <li>Air conditioners/Dehumidifiers</li> <li>Water coolers</li> </ul> <p>You can schedule up to six appliances for CFC removal per appointment.</p> <p>You must place all appliances out with their backs facing the street. Only appliances that are tagged for pick-up will be collected.</p> <p>You may cancel a CFC and Freon removal appointment no later than 4 PM the day before the appointment. If the appliance is at the curb, you must bring it back inside before the appointment date.</p>

cfc, appliances, removal, freon, ac, air, conditioner, freezer, refrigerator, a/c, dehumidifier, de-humidifier, soda, machine, fridge, dispose, appliance, gas, chlorofluorocarbon, tagged, schedule, appointment, pickup, remove, trash, garbage, rid, throw, chloroflorocarbon, application, web, scheduling, error, mistake, address, wrong, bad, incorrect, recycling, day, change, fix, cancel, cancellation

1354

http://www1.nyc.gov/nyc-resources/service/1354/service

2099-12-31T00:00:00.000

2017-02-13T12:12:16.000

2017-02-22T16:01:58.000

20090318-FAD21F6A-13C9-11DE-ADEB-8BCC5709869A

Dumpster Permit

Apply for a permit to place a dumpster or debris container on a sidewalk or street.

<p>You need a permit to place a dumpster or debris container on a street or sidewalk. To rent a dumpster, contact a private garbage removal service.</p>

container, dumpster, trash, garbage, rent, rubbish, open, construction

1576

http://www1.nyc.gov/nyc-resources/service/1576/service

2099-12-31T00:00:00.000

2015-08-10T10:13:04.000

2017-02-22T16:02:00.000

2002-12-12-20-22-23_000010083df9365f40026e6b

Restaurant Odor

Report a smell coming from a restaurant.

You can report a smell coming from a restaurant.

restaurant, fumes, odor, related, stench, smell, sniff, whiff, inhale, flavor, spice, cook, kitchen, food, exhaust, stink, burn, foul, cook, fry, bake

2369

http://www1.nyc.gov/nyc-resources/service/2369/service

2099-12-31T00:00:00.000

2015-07-07T10:07:06.000

2017-02-22T16:01:58.000

20150407-BFBA40D8-DD62-11E4-A70A-CC7525E2D2F1

Flood Insurance Policy Changes

Get information on flood insurance policy rate changes.

<p>New flood insurance policy rates will take effect April 1, 2015. Primary residences will see a renewal increase of 18% of the current premium. If your home was substantially damaged in Superstorms Sandy or Irene, the policy renewal could increase by up to 25%. Second residences and businesses will see a policy renewal increase of up to 25%.</p> <p>Residential and business owners will also pay a new surcharge called the 'Homeowner Flood Insurance Affordability Act of 2014 (HFIAA).' The surcharge for primary residences is $25 and secondary residences and businesses will be charged $250. You will automatically be billed $250, the HFIAA second-home rate. If your residence is your primary home, your insurance agent will send you a notice to submit proof to verify your primary residence. You must submit verification of primary residence to your insurance agent within 30 days from the date of the notice. If you do not submit verification in this timeframe, you will have to pay the $250 rate.</p> <p>To receive the $25 HFIAA surcharge rate, you must submit ONE of the following proofs of primary residence:</p> <ul> <li>Driver's license</li> <li>Automobile registration</li> <li>Proof of insurance for a vehicle</li> <li>Voter registration</li> <li>Documents showing where your children attend school</li> <li>Homestead Tax Credit Form for Primary Residence</li> </ul> <p>You can get more information and connect to housing counseling and legal services online or by calling (646)-786-0888.</p>

fema, flood, insurance, primary, home, biggert, biggert-waters, FIRM, secondary, business, HFIAA, sandy, irene, superstorm, damage, house, rate, increase, premium, help, legal, document, proof, homestead, reserve fund, assessment, property, policy, risk,

4861

http://www1.nyc.gov/nyc-resources/service/4861/service

2099-12-31T00:00:00.000

2015-04-08T13:07:24.000

2017-02-22T16:02:00.000

20150608-D12B2706-0DEB-11E5-82E8-6BE1BADA0AEF

Illegal Parking Complaint - Intercity Buses

Report an intercity bus violating parking rules including picking up or dropping off passengers at non-permitted locations.

<p>Intercity buses operate scheduled, low-cost transportation options into or out of New York City.</p> <p>You can report an intercity bus that is:</p> <ul> <li>Violating a posted parking regulation</li> <li>Double parked</li> <li>Parked at a bus stop for over 15 minutes</li> <li>Blocking a crosswalk, hydrant, sidewalk, or parking space reserved for people with disabilities</li> <li>Illegally picking up or dropping off passengers at non-permitted locations.</li> </ul> <p>The following are not considered intercity buses:</p> <ul> <li>School buses</li> <li>Buses providing public transportation (MTA)</li> <li>Exempt private bus operators under contract with a local government to provide public transportation.</li> </ul>

discount, buses, cheap, Chinatown, area, vehicle, dealer, repair, idle, discount week, seven, 7, store, inter-city, intercity, charter, permit, pick, up, passengers, discharge, illegal, parking, standpipe, pipe, stand

5047

http://www1.nyc.gov/nyc-resources/service/5047/service

2099-12-31T00:00:00.000

2016-11-29T20:12:55.000

2017-02-22T16:01:59.000

20131129-47177DD8-5921-11E3-899B-1FD1B933CE61

Pest Control Complaint

Make a complaint about bed bugs, fleas, flies, roaches, mice, or other pests in a residential building.

<p>You can make a complaint about bed bugs, fleas, flies, roaches, mice, or other pests in a residential building. You must provide your contact information. When reporting pests in a public area, select 'Non-Anonymous' on the complaint form. </p>

bed bug, flea, fly, roach, mouse, mice, pest

3465

http://www1.nyc.gov/nyc-resources/service/3465/service

2099-12-31T00:00:00.000

2015-01-30T17:44:18.000

2017-02-22T16:01:59.000

20081031-427FE368-A766-11DD-8E9F-96DAE110FEB8

Become a School Safety Agent

Get information about becoming a School Safety Agent.

<p>You can get information about becoming a school safety agent, including job requirements, salary, and benefits.</p> <p>School safety agents provide security and ensure the safety of students, faculty, and visitors in public school buildings and surrounding areas. They patrol and operate scanning equipment, verify identities, and escort visitors.</p> <p>Candidates must meet certain physical and medical requirements, including drug, alcohol, and psychological screening.</p>

school, officer, security, guard, agent, protect, kids

2807

http://www1.nyc.gov/nyc-resources/service/2807/service

2099-12-31T00:00:00.000

2016-11-29T20:06:19.000

2017-02-22T16:01:59.000

20131220-468A4FC4-6986-11E3-9DEC-5A9CEA5AA021

Birth Certificate Verifications for State (other than NY) and Federal Government Agencies

Request a birth certificate verification for State (other than NY) and Federal Agencies.

<p>The City's Office of Vital Records database is no longer accessible to other government agencies.</p> <p>You can get an electronic confirmation of birth certificate information, regardless of the place or date the certificate was issued. </p> <p>Authorized Federal and State agency users can search records throughout the country to verify birth certificate contents and request electronic certification. The confirmation system is maintained by the National Association for Public Health Statistics and Information Systems.</p> <p>For more information call (301) 563-6001.</p>

birth, government, agency, state, federal, official, verification, application, statistic, license, certificate, born, birthday, date, prove, proof

3522

http://www1.nyc.gov/nyc-resources/service/3522/service

2099-12-31T00:00:00.000

2015-06-03T10:26:48.000

2017-02-22T16:02:00.000

20131010-45F2364E-31F0-11E3-96B1-CF8C20EF25A8

Vital Records Attorney Protocol

Guidelines for an attorney submitting a vital records request on behalf of a client

The New York City Department of Health & Mental Hygiene’s Office of Vital Records has established protocol for attorneys that assist entitled applicants with their requests for vital records. Attorneys may submit requests for NYC birth and death certificates on behalf of clients only when they follow the instructions for submitting an order with the required materials.

Birth, Death, Certificate, Attorney, Protocol, Lawyer, Submit, Obtain, Process, Client, Baby, Newborn, Funeral

3101

http://www1.nyc.gov/nyc-resources/service/3101/service

2099-12-31T00:00:00.000

2016-06-03T18:09:51.000

2017-02-22T16:01:59.000

2002-12-06-21-19-55_000010083df15ad74002494a

New York Courts

Get general information about courts.

<p>You can get assistance with questions about the law, the court system, and court-related matters in New York State. You may also file a complaint about a Court Employee, an Attorney, or a Judge.</p> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

law, legal, assist, clerk, county, civil, surrogate, judge, become, holiday, file, summons, restrain, court, determine, general, restraining, order, local, legal, rights, penal, code, women, topless, complaint, compliment, suggestion, Article, 78

1457

http://www1.nyc.gov/nyc-resources/service/1457/service

2099-12-31T00:00:00.000

2016-02-11T11:54:26.000

2017-02-22T16:01:58.000

20151016-BD21D91E-741E-11E5-AC4E-EF41DBB23EEC

NYC Office of the Taxpayer Advocate

Get general information and answers to questions about individual property tax concerns.

<p>The Office of the Taxpayer Advocate is an independent office created to help taxpayers who are having problems resolving an issue they have with the Department of Finance. The Office of the Taxpayer Advocate only assists with property-related inquiries and cannot help you with any parking ticket inquiries or complaints.</p> <p>Contact the Taxpayer Advocate if you have tried to solve your issue with the Department of Finance, but the problem has not been fixed or addressed in a timely manner.</p>

Taxpayer, Advocate, Business, Tax, Payer, Personal, Commercial, Exemptions, Co-op, Condo, Abatement, Misclassified, Misclass, Property, Refunds, Credits, Value, Unincorporated, Excise, Taxes, Rent, Mortgage, Transfer, Billing, Bills, Classes, Class, 421a, 421A, 411b, 411B, DAMP, UDAAP, 421g, 421G, J51, j51, Green, Roof, Solar, Panel, CEP, CRP, Non, Profit, Government, Federal, ICP, ICAP, In, Rem, Warrant, Levy,Foreclosure, Funds, Bank, Account, Seized, Seizure, Padlock, Lien, STAR, Veteran, SCHE, DHE, Crime Clergy, Senior, Citizen, Disabled, Disability, Homeowner, RPIE, Real, Property, Income, Expense, Unincorporated, Return, Filing, Audit

5361

http://www1.nyc.gov/nyc-resources/service/5361/service

2099-12-31T00:00:00.000

2015-10-21T15:30:02.000

2017-02-22T16:01:59.000

20070725-D4B5CFCC-3ABB-11DC-B9B7-83CEB6F98B5D

ReServe Program for Retired New Yorkers

Get information about a program that offers retired people over age 55 a chance to work on projects at City agencies or non-profit organizations.

Retired people over 55 may apply to participate in the ReServe Program. Candidates will be interviewed by ReServe, who will match a candidate's skills with a specific short-term project in a New York City agency or a non-profit organization. Selected participants, called 'ReServists,' work on projects for 10 to 15 hours a week and receive a small stipend for their contribution.

reserve, reservist, re-serve, senior, volunteer, employ, employment, project, DFTA, aging

2355

http://www1.nyc.gov/nyc-resources/service/2355/service

2099-12-31T00:00:00.000

2015-03-02T14:34:55.000

2017-02-22T16:01:58.000

20111116-F616F47C-109D-11E1-9B9D-A68F40AFB9B5

HIV Care Coordination

Referrals to medical case management for people living with HIV/AIDS.

<p>The City provides medical case management or care coordination services for people living with HIV/AIDS.</p> <p>If you enroll in Care Coordination, you will have an entire team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.</p> <p>The team will:</p> <p>• Help you learn to live better with HIV/AIDS<br />• Help you with medical appointments<br />• Help you manage your medications<br />• Help with housing, health insurance, and social services</p> <p>Proof of your HIV/AIDS status is required.</p>

HIV, Care, Hiv, Aids, sick, care, management, coordination, medical, support, help, patient, case

1828

http://www1.nyc.gov/nyc-resources/service/1828/service

2099-12-31T00:00:00.000

2016-06-03T17:59:45.000

2017-02-22T16:01:59.000

20050121-E82DFB08-6BDB-11D9-A8A0-EF7F347A596E

Filing Representative Complaint

Make a complaint about a registered filing representative.

The City accepts complaints about filing representatives who are registered with the City.

report, worker, file, plan, expeditor, expediter

1655

http://www1.nyc.gov/nyc-resources/service/1655/service

2099-12-31T00:00:00.000

2016-04-07T12:05:03.000

2017-02-22T16:01:58.000

2002-12-12-11-48-25_000010083df8bddc400260f3

Employment for People with Disabilities

Get information about non-competitive employment for people with disabilities.

The City provides information about the 55a Program, which offers non-competitive employment for people with disabilities.

disabilities, people, competitive, employment, disability, handicap, job, non, City, work

2775

http://www1.nyc.gov/nyc-resources/service/2775/service

2099-12-31T00:00:00.000

2016-11-09T12:53:41.000

2017-02-22T16:01:59.000

20100526-1D116DA2-68E1-11DF-BEC8-A55C58EB693E

Restaurant Letter Grading

Information about the letter grading requirement for restaurants.

<p>The City assigns food service establishments a letter grade based on the total violation points found during sanitary inspections. Each establishment must post its current letter grade at its front entrance where it can be easily seen. If you own a restaurant, information is available about how to replace a letter grade sign if yours is lost or damaged and which food establishments must post letter grades.</p> <p>You can get up-to-date restaurant inspection information on letter grading, guidance and tools for improving grades, sign posting requirements, restaurant grades, and violation details.</p>

restaurant, letter, grade, grading, law, information, guidelines, fact, sheet, FAQ, inspection, score, violation, hisotry, cafeteria, points, post, posting, requirements

2363

http://www1.nyc.gov/nyc-resources/service/2363/service

2099-12-31T00:00:00.000

2016-11-29T20:18:55.000

2017-02-22T16:01:58.000

2002-12-12-17-47-15_000010083df9121240026a0b

Suspicious Vehicle

Report a suspicious-looking vehicle.

You can report a suspicious vehicle. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

suspicious, immediately, vehicles, unoccupied, car, auto, abandoned, running, run, on, idleing, idle, idol, idoling

2572

http://www1.nyc.gov/nyc-resources/service/2572/service

2099-12-31T00:00:00.000

2015-08-17T14:07:33.000

2017-02-22T16:01:58.000

20050602-C89FCD76-D3A9-11D9-BCEE-A599390F6E7C

Noise from Lawn Care Equipment

Report noise from lawn care equipment.

<p>You can report noise from lawn care equipment, including:</p> <ul> <li>Leaf blowers</li> <li>Lawn mowers</li> <li>Hedge trimmers</li> <li>Weed whackers</li> <li>Auto tillers</li> <li>Wood chippers or mulch grinders</li> </ul> <p>You can use lawn care equipment:</p> <ul> <li>On weekdays between 8 AM and 7 PM or sunset (whichever is later)</li> <li>On weekends and New York State and Federal Holidays between 9 AM and 6 PM or sunset (whichever is later)</li> </ul> <p>You are never allowed to use equipment that makes unreasonable noise.</p> <p>If a park is 300 feet or more from any residential buildings, park staff are allowed to use equipment between 7 AM and 8 AM.</p>

lawn, leaf, blower, mower, hedge, trimmer,, weed, wacker, whacker, tiller, wood, chipper, mulch, grinder, landscape, park, care, garden, loud

2106

http://www1.nyc.gov/nyc-resources/service/2106/service

2099-12-31T00:00:00.000

2015-07-14T13:47:39.000

2017-02-22T16:01:59.000

20110203-778A7A6A-2FA8-11E0-BC2C-96DAE110FEB8

NYC Hazards: Winter Weather

Advice and brochure about how to cope with winter weather.

<p>New York City winters, which often bring extreme cold, heavy snow, ice, sleet, and freezing rain, can pose serious hazards. You can get a brochure about how to prepare for winter weather-related dangers.</p>

winter, cold, health, safety, hazard, snow, ice, sleet, freezing rain, slippery, frostbite, hypothermia, tips, emergency, weather

2129

http://www1.nyc.gov/nyc-resources/service/2129/service

2099-12-31T00:00:00.000

2016-08-25T08:53:39.000

2017-02-22T16:01:59.000

20040326-C693EFA8-7F72-11D8-A650-A68954AA5A96

Park Maintenance Complaint

Report a park or park facility in need of cleaning or repair.

<p>You can report park areas or equipment that require maintenance, such as fixing broken equipment or cleaning litter and medical waste.<br /><br />You can report issues with:</p> <ul> <li>Beaches</li> <li>Benches</li> <li>Bike paths or bikeways</li> <li>Decorative fountains</li> <li>Drinking fountains</li> <li>Fire hydrants</li> <li>Flags</li> <li>Greenways</li> <li>Lawns</li> <li>Litter baskets</li> <li>Monuments</li> <li>Night game ball field lighting</li> <li>Playing fields or courts</li> <li>Playgrounds</li> <li>Pools</li> <li>Recreation Centers</li> <li>Signs</li> <li>Sprinkler/Spray shower</li> <li>Statues</li> <li>Steps</li> </ul> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

park, complaint, playground, recreation, center, recreation, beach, beaches, beeches, maintenance, equipment, greenway, green, way, bike, bicycle, path, worn, broke, broken, glass, garbage, litter, poor, condition, fix, repair, damage, playground, beach, toilet, bathroom, fountain, swings, fence, sink, slide, monkey, bars, sprinkler, graffiti, vandalism, ice, snow, weeds, rat, rodent, lights

2171

http://www1.nyc.gov/nyc-resources/service/2171/service

2099-12-31T00:00:00.000

2016-09-15T16:30:38.000

2017-02-22T16:01:59.000

20041006-82662FE4-17CF-11D9-A72B-CAF97208759F

Environmental Education

Get information about programs and materials for students to understand environmental issues.

The City offers programs for pre-kindergarten through college students, teachers, curriculum specialists, youth organizers, school administrators and parents. Programs focus on the history and present-day City water supply system, water quality, watershed protection, water conservation, wastewater treatment, harbor water quality, air and noise issues and much more.

class, pollution, water, noise, air, science, conservation, school, environment, classroom, speaker, education, research, assistance,

1073

http://www1.nyc.gov/nyc-resources/service/1073/service

2099-12-31T00:00:00.000

2015-03-02T14:30:21.000

2017-02-22T16:01:59.000

2002-12-12-17-23-26_000010083df90c5f400265ec

Fire Alarm Box Complaint

Report a problem with a fire alarm box.

You can make a complaint or comment about a City fire alarm box.

box, boxes, ers, callbox,

208

http://www1.nyc.gov/nyc-resources/service/208/service

2099-12-31T00:00:00.000

2015-06-18T09:17:29.000

2017-02-22T16:01:58.000

20090318-C31DD96A-13C9-11DE-80AD-C8537D188B5A

Bingo License

Apply for a bingo license.

The City licenses nonprofits or charities to host bingo games where money is required to participate.<br /><br />The application process has two steps: <ol> <li>You must first get an ID number from the New York State Racing and Wagering Board. </li> <li>Once you get an ID number, contact the City to complete the application process.</li> </ol>

wager, bet, game, state, amend, supplier, bingo

2810

http://www1.nyc.gov/nyc-resources/service/2810/service

2099-12-31T00:00:00.000

2015-04-30T16:56:42.000

2017-02-22T16:01:59.000

20120109-225B9C68-3AE7-11E1-92FB-84343E7B7BB9

Healthy Eating Packet - So Good Fruits and Vegetable Campaign

Request a Healthy Eating Packet.

<p>The Department of Health and Mental Hygiene provides a Healthy Eating Packet with information on portion control and tips for making healthy choices.</p> <p>Packets are available in English and Spanish.</p>

healthy, eating, packet, portion, porshun, control, calories, counting, pouring, on, pounds, over, eating, plate, living, nutrition, physical, exercise, lose, weight, active, overeating

4300

http://www1.nyc.gov/nyc-resources/service/4300/service

2099-12-31T00:00:00.000

2016-06-03T18:01:25.000

2017-02-22T16:01:59.000

20090318-B4A591F2-13C9-11DE-9C72-FC9430F66786

Gas Utilities Customer Service Request

Get answers to questions about gas bills from City utilities.

<p>If you are a resident or business owner in the Bronx, Manhattan, and parts of Queens (Astoria and northeast Queens), you can get information about gas service and billing support from Con Edison.</p> <p>If you are a resident or business owner in Brooklyn, Staten Island, and most parts of Queens, you can get gas service and billing support from National Grid.</p>

natural, consolidated, edison, con, ed, coned, keyspan, national, grid, meter, gas, connection, reconnection, inspection, smell, odor

1756

http://www1.nyc.gov/nyc-resources/service/1756/service

2099-12-31T00:00:00.000

2017-10-16T16:56:23.000

2018-07-28T15:30:13.000

20080215-A8AE45C0-DBCA-11DC-8E9F-96DAE110FEB8

Containerized Collection Service Requests

Get information about how schools, large residential buildings, and other institutions can request containerized collection service.

The City accepts requests from schools, large residential buildings and other large institutions that wish to be reviewed for containerized collection service. Institutions that would like to be considered for containerized service can send a letter to the City's Department of Sanitation requesting that their site be surveyed. The letter should include a site diagram indicating the proposed location of the container and access for the truck. Requests should be mailed to:<br /><br />NYC Department of Sanitation<br />Central Correspondence Unit<br />59 Maiden Lane, 5th Floor<br />New York, NY 10038

container, service, e-z, ez, easy, pak, pack, ezpak, easypak, easypack, containerized, dsny, sanitation

1631

http://www1.nyc.gov/nyc-resources/service/1631/service

2099-12-31T00:00:00.000

2015-03-02T14:38:49.000

2017-02-22T16:01:59.000

20040804-CF9ED7F4-E65E-11D8-B168-90E859C4E89A

Find a Museum

Find a museum.

<p>You can get information about museums that are associated with New York City.</p>

museum, met, whitney, metropolitan, art, film, cultural, guggenheim, gugenheim, schomburg, natural, history, moving, image, gallery

1672

http://www1.nyc.gov/nyc-resources/service/1672/service

2099-12-31T00:00:00.000

2016-08-01T14:50:19.000

2017-02-22T16:01:58.000

20121108-58018322-29E9-11E2-B20C-96DAE110FEB8

Restore Gas to Buildings Affected by Hurricane Sandy

Get information on how to restore gas to your building.

<p>If your gas was shut off as a result of the storm, you need to hire a licensed plumber to inspect your gas equipment.</p><p>If there was no damage to your gas equipment, your plumber must submit a letter to your utility company stating there are no problems with the gas equipment in order to have your gas restored. Your utility company will turn your gas back on after they receive the letter.</p><p>If there was damage to your gas equipment, your plumber must make the necessary repairs and submit a letter to your utility company certifying there was damage and the necessary repairs were made to have your gas restored. Your utility company will turn your gas back on after they receive the letter.</p><p>Your plumber can perform the repair work immediately without having to file an application or obtain permits from the Department of Buildings (DOB). However, the necessary applications must be filed with DOB within two business days of commencing work.</p>

restore, gas, utility, repair, certify, plumber, licensed, permit, application, fee, waiver

2367

http://www1.nyc.gov/nyc-resources/service/2367/service

2099-12-31T00:00:00.000

2013-09-29T09:25:05.000

2017-02-22T16:01:59.000

20050113-97E81BF4-6570-11D9-9B75-E33BCD0F3464

Cigarette Purchases on the Internet

Get information about paying tax for untaxed items on the Internet.

By law, New Yorkers must pay taxes on untaxed merchandise bought on the Internet.

cigarette, tax, evasion, web, new york city, state, order, pack, smoke

2852

http://www1.nyc.gov/nyc-resources/service/2852/service

2099-12-31T00:00:00.000

2015-03-02T14:30:21.000

2017-02-22T16:01:59.000

2002-12-12-17-21-56_000010083df90c0840026480

Commercial Rent Tax Assistance

Get help with the Commercial Rent Tax.

If you are a tenant who occupies or uses the premises to conduct a trade, business, profession, or commercial activity, you need to file a Commercial Rent Tax return if you meet certain specified criteria.

answer, question, hotline, help, CRT, assistance

2865

http://www1.nyc.gov/nyc-resources/service/2865/service

2099-12-31T00:00:00.000

2015-06-11T11:04:00.000

2017-02-22T16:01:58.000

20080414-F49818BA-0A2A-11DD-9FF6-B9016EE76390

Canopy Permit

Apply or renew a permit to install a canopy.

The City requires a permit to install a canopy. A canopy is a supported cover located over the sidewalk and held up by poles embedded into the sidewalk.

canopy, inquiry, question, permit, renew, renewal, inspection, overhang, awning, door, entrance, sidewalk, defect, block

1320

http://www1.nyc.gov/nyc-resources/service/1320/service

2099-12-31T00:00:00.000

2013-09-29T08:08:07.000

2017-02-22T16:01:58.000

20040430-3B8FCF3E-9AE4-11D8-B49A-B879713A2EDB

Water Tent Sign for Restaurants

Get a sign for a restaurant informing customers that they may ask for water.

Restaurants may choose not to serve water until requested by customers. The Water Tent sign is a table tent card that says 'Water? Just Ask.'

tent, card, DEP, water, serve, restaurant, request, table

2730

http://www1.nyc.gov/nyc-resources/service/2730/service

2099-12-31T00:00:00.000

2013-09-29T09:49:15.000

2017-02-22T16:02:00.000

2002-12-06-11-04-52_000010083df0cab74002090a

Independent Living Centers

Get information about services for people with disabilities.

<p>You can get information about Independent Living Centers, which provide services to people with disabilities, including:</p> <ul> <li>Peer counseling</li> <li>Independent living skills training</li> <li>Information and referral services</li> <li>Individual and systems advocacy</li> </ul>

living, independent, centers, peer, counseling, skills, training, information, referral, service, individual, advocacy, disabled, disability

1911

http://www1.nyc.gov/nyc-resources/service/1911/service

2099-12-31T00:00:00.000

2015-08-20T10:46:47.000

2017-02-22T16:01:58.000