311 Web Content - Services

2002-12-06-13-23-34_000010083df0eb2840022035

Mayor's Management Report

Get information about City agency performance.

The Mayor's Management Report (MMR) is a government 'report card' that measures actual performance and service delivery by city agencies. It highlights agency accomplishments, as well as city services that require additional improvements. It serves as an important tool in improving initiatives involved in public safety, quality of life, and customer service delivery.<br><br>The MMR is released twice a year. The Preliminary MMR provides information about city service delivery during the first four months of the fiscal year. The fiscal MMR covers the entire fiscal year.<br><br>Additional and more frequently updated information on agency performance measures is included in the online Citywide Performance Reporting (CPR) system.

services, fiscal, performance, agency, public, card, indicator, statistics, annual, trend, metric, new, york city, official, performing, neigborhood, preliminary, MMR, PMMR, Citywide, Performance, Reporting, CPR

2013

http://www1.nyc.gov/nyc-resources/service/2013/service

2099-12-31T00:00:00.000

2014-09-18T10:54:43.000

2015-12-16T15:30:13.000

2003-10-03-12-35-01_000010083f7da537400100e3

Contact a City Marshal

Get information about contacting a City Marshal.

<p>New York City Marshals are not paid employees of the City. They are available for hire to enforce court orders.</p> <p>If you have received a notice or warrant from a Marshal, you should contact the Marshal directly. The phone number is listed on the document you received.</p>

marshal, marshall

1445

http://www1.nyc.gov/nyc-resources/service/1445/service

2099-12-31T00:00:00.000

2016-08-31T12:12:10.000

2017-02-19T15:30:29.000

2002-12-12-17-23-26_000010083df90c5f400265ec

Fire Alarm Box Complaint

Report a problem with a fire alarm box.

You can make a complaint or comment about a City fire alarm box.

box, boxes, ers, callbox,

208

http://www1.nyc.gov/nyc-resources/service/208/service

2099-12-31T00:00:00.000

2015-06-18T09:17:29.000

2015-12-16T15:30:10.000

20140505-02F3A746-D46C-11E3-BD52-0482A73FD7D2

Housing New York Plan

Get information about the Housing New York Plan.

<p>The Housing New York Plan is a new 10-year plan to build or preserve 200,000 affordable apartments across all five boroughs of New York City.</p>

housing, affordable, rent, apartment, home, low, moderate, income, reasonable, vacant

3980

http://www1.nyc.gov/nyc-resources/service/3980/service

2099-12-31T00:00:00.000

2015-01-30T17:37:53.000

2015-12-16T15:30:11.000

2002-12-12-17-23-26_000010083df90ca340026654

Mobile Fire Safety House Program

Get information about a program that teaches effective fire evacuation techniques in a realistic setting.

The City provides information about the Mobile Fire Safety House Program, which teaches people how to evacuate during a fire. Geared towards large groups of adolescents, the Mobile House is towed to schools, street fairs, and large community events.

large, adolescents, community, participants, safety, training, exit drills, EDITH, evacuation

2027

http://www1.nyc.gov/nyc-resources/service/2027/service

2099-12-31T00:00:00.000

2015-03-02T14:19:54.000

2015-12-16T15:30:11.000

20050121-038DBA64-6BDC-11D9-B2ED-D58BF21D1B61

Architect or Engineer Complaint

Make a complaint about a registered architect or professional engineer.

The City accepts reports against registered architects or professional engineers.

drawings, certified, approved, plans, report, worker, file,

1070

http://www1.nyc.gov/nyc-resources/service/1070/service

2099-12-31T00:00:00.000

2013-09-29T07:59:38.000

2015-12-16T15:30:10.000

2003-05-16-17-57-47_000010083ec55ef2400414c7

Self Certification of Plumbing Inspections

Get information about plumber self-certification, inspections, and tests.

<p>The City provides information for plumbers and fire suppression contractors about self-certification of plumbing and plumbing-related inspections and tests. Inspection requests must be submitted through Inspection Ready, which is a new online inspection request and routing system.</p>

OP38, OP39, OP98, certify, fire, suppression, test, work, filed, notice, results

2423

http://www1.nyc.gov/nyc-resources/service/2423/service

2099-12-31T00:00:00.000

2015-12-11T15:20:39.000

2017-02-19T15:30:31.000

20090318-F6162AF2-13C9-11DE-832A-E059CF027C9B

Catch Basin Complaint

Report a storm drain that is missing its cover, clogged, sunken, raised, damaged, or defective.

<!-- Netop Live Guide Monitor Tag --> <script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <div class='img-right'><img src='/portal/apps/311_service_images/clogged%20catch%20basin.jpg' alt='Clogged Catch Basin' /></div> <p>You can report a problem with a catch basin. Catch basins, commonly referred to as storm drains or sewer grates, are located on street and highway curbs. They collect storm water. You may sometimes see steam rising from catch basins. This is due to atmospheric conditions and is normal.<br /><br />The City does not accept requests for the installation of new catch basins.</p>

drain, curb, grate, sewer, stormdrain, street, storm, top, grating, no, sewage, highway, hiway, unsafe, clogged, raised, operations, lifted, catch, basin, gutter, drainage, broken, sunken, loud, fit, bricks, cement, concrete, construction, trash, wood, branch, lumber, pipe, materials, building, leaves, lost, property, fell, new, flooding, location, problem, over, flow

1338

http://www1.nyc.gov/nyc-resources/service/1338/service

2099-12-31T00:00:00.000

2015-08-20T16:51:21.000

2015-12-16T15:30:10.000

20110110-54D56800-1CF1-11E0-BC2C-96DAE110FEB8

Pet Contact with Wildlife or Rabid Animal

Get information about what to do with a dead or living raccoon, skunk, or other wild animal that had contact with a pet.

The City will pick up raccoons, foxes, skunks, coyotes, bats, and groundhogs that are either dead or alive and which have fought with, scratched or bitten, or have been killed or attacked by a family pet. If a pet has killed one of these animals, you should not dispose of the dead animal in the regular trash.<br /><br /> Certain types of wildlife that have had physical contact with people or family pets should be tested for rabies to ensure that people and their pets have not been infected with rabies. Not all wild animals will require pick up, and the City will evaluate each report on an individual basis. If the wild animal is not available for pickup, you should call a veterinarian for guidance. <br /><br /> The City does not pick up other dead animals and dead pets on private property.

rabid, rabies, dead, alive, raccoon, fox, skunk, coyote, bat, groundhog, carcass, body, scratch, bite, bit, pet, pick, up, wildlife, wild, dog, cat, pickup, kill, killed, bitten, attack, contact, encounter, fight, fought

2206

http://www1.nyc.gov/nyc-resources/service/2206/service

2099-12-31T00:00:00.000

2015-03-02T15:07:11.000

2015-12-16T15:30:13.000

2002-12-06-11-10-37_000010083df0cc02400214b5

Medical Device Complaint

Make a complaint about the quality or danger of a medical device or machine.

The Federal government accepts complaints about the quality or danger of medical devices and machines.

disputes, merchant, devices, machines, medical devices

2016

http://www1.nyc.gov/nyc-resources/service/2016/service

2099-12-31T00:00:00.000

2013-09-29T09:00:53.000

2015-12-16T15:30:11.000

20090318-D2748E9A-13C9-11DE-BE23-848A743CFABE

Flyer or Poster Complaint

Report unwanted posters, advertisements, handbills, signs, menus, or stickers on public property, private property, or vehicles.

<P>You can report unwanted posters, advertisements, handbills, signs, menus, or stickers on public property, private property, or vehicles.</P> <P>You may post a sign on your property letting advertisers know that you do not want them to leave material on your property.</P>

poster, sticker, decal, locksmith, pole, posting, structure, shelter, flier, flyer, handbill, notice, sign, advertisement, pamphlet, brochure, ad, paper, chinese, takeout, take, delivery, pizza, italian, restaurant, building, distribute, lobby, door, front, mailbox, mail, chineese, takeaway, vehicle, car, wiper, construction, site, shed, fence, scaffold, lawn, litter, law, menu, yard, leaflet, stoop, property, circular, ad

1720

http://www1.nyc.gov/nyc-resources/service/1720/service

2099-12-31T00:00:00.000

2015-10-30T09:01:47.000

2015-12-16T15:30:11.000

20090318-CB6386B0-13C9-11DE-B727-B023B2FE0EFD

Debt Collection Agency License

Apply for or renew a license to collect debts owed to another person or entity.

The City licenses debt collection agencies.<br><br>A business must have a Debt Collection Agency License to collect debts owed to another person or entity.

collector, lend, repossession, repo, lien, collateral, credit, owe, arrears, renew, online, renewal, owed, collect, loan, form, application

2883

http://www1.nyc.gov/nyc-resources/service/2883/service

2099-12-31T00:00:00.000

2015-04-30T17:00:19.000

2015-12-16T15:30:12.000

20100210-9982C9DE-166C-11DF-BC2C-96DAE110FEB8

Water Rate Structure Study

Copy of the Department of Environmental Protection's 'Water Rate Structure Study.'

You can download a copy of the Department of Environmental Protection's 'Water Rate Structure' study.

water, price, expense, study, information, rate, rates, research, document, literature, radio, increase, cost, system, delivery

2728

http://www1.nyc.gov/nyc-resources/service/2728/service

2099-12-31T00:00:00.000

2013-10-16T15:53:15.000

2015-12-16T15:30:12.000

20090318-DEE17972-13C9-11DE-B32E-873973BEAB02

Overcharge Complaint

Report a business charging more than the posted price for goods or services.

<p>You can make a complaint about a business that posts a price for a product or service but charges consumers a different amount. </p><p>You cannot make a complaint about employee behavior or rudeness.</p>

gouging, overcharging, overcharge, overpriced, gouge, hike, markup, unfair, price, overpay, excessive, ripped, off

3029

http://www1.nyc.gov/nyc-resources/service/3029/service

2099-12-31T00:00:00.000

2015-07-02T13:42:23.000

2015-12-16T15:30:12.000

20090318-C24923AA-13C9-11DE-A81A-D31F4D99CC37

Bed Bugs

Report bed bugs.

<p>You can report bed bugs in:</p> <ul> <li>Private residences</li> <li>New York City Housing Authority (NYCHA) property</li> <li>Hotels </li> <li>Single Room Occupancy (SRO) buildings</li> <li>New York City public schools</li> <li>CUNY colleges</li> <li>Hospitals</li> <li>Homeless shelters</li> <li>Subways</li> </ul> <p>If you report bed bugs in a residential building, hotel, or SRO, the Department of Housing Preservation and Development (HPD) will conduct an inspection. HPD may conduct inspections with a bed bug-sniffing dog. If bed bugs are found, the residential building owner may get a ticket. To report bed bugs in a private house or apartment, you must be a tenant in the building, and you must provide your contact information.</p> <p>Under the NYC Bed Bug Disclosure Act, landlords must notify prospective tenants in writing about any bed bug infestations that have occurred in their building in the past year. If you want to make a complaint about a landlord who is not complying with this law, you should contact NYS Homes and Community Renewal at (718) 739-6400.</p> <p>To report bed bugs in businesses, nonprofit organizations, or child care facilities, you should contact the manager or owner of the facility.</p> <p>If you are a private homeowner, you should hire a pest control professional licensed by the New York State Department of Environmental Conservation to evaluate the pest problem and to exterminate if necessary. Licensed exterminators should always provide proof of their license upon request.</p> <p>You can get information about bed bugs, including:</p> <ul> <li>Preventing and safely eliminating bed bug infestations</li> <li>Bed bug health risks</li> <li>Regulations for managing and preventing bed bugs in New York City</li> <li>Best practices for pest control professionals</li> </ul>

bed bug, bedbug, rodent, rat, mice, mouse, infest, infestation, garbage, trash, litter, dump, unsanitary, mattress, cover, sealing, vaccuum, HEPA, linen, sheet, clothing, furniture, upholstered, upholstery, sofa, chair, rug, carpet, cleaning, old, new, bite

1174

http://www1.nyc.gov/nyc-resources/service/1174/service

2099-12-31T00:00:00.000

2015-08-20T13:24:32.000

2015-12-16T15:30:12.000

20150608-D12B2706-0DEB-11E5-82E8-6BE1BADA0AEF

Illegal Parking Complaint - Intercity Buses

Report an intercity bus violating parking rules including picking up or dropping off passengers at non-permitted locations.

<p>Intercity buses operate scheduled, low-cost transportation options into or out of New York City.</p> <p>You can report an intercity bus that is:</p> <ul> <li>Violating a posted parking regulation</li> <li>Double parked</li> <li>Parked at a bus stop for over 15 minutes</li> <li>Blocking a crosswalk, hydrant, sidewalk, or parking space reserved for people with disabilities</li> <li>Illegally picking up or dropping off passengers at non-permitted loctions.</li> </ul> <p>The following are not considered intercity buses:</p> <ul> <li>School buses</li> <li>Buses providing public transportation (MTA)</li> <li>Exempt private bus operators under contract with a local government to provide public transportation.</li> </ul>

discount, buses, cheap, Chinatown, area, vehicle, dealer, repair, idle, discount week, seven, 7, store, inter-city, intercity, charter, permit, pick, up, passengers, discharge, illegal, parking, standpipe, pipe, stand

5047

http://www1.nyc.gov/nyc-resources/service/5047/service

2099-12-31T00:00:00.000

2015-11-27T14:12:49.000

2015-12-16T15:30:13.000

2003-09-03-13-56-11_000010083f5632c94000e009

School Leadership Teams

Get information about School Leadership Teams at public schools.

The City's School Leadership Teams are responsible for developing educational plans, matching budget to needs, and building a sense of community. <br><br>Half of a School Leadership Team is parents. The other half includes teachers, school staff, union and Parent Association representatives, and possibly students or community members.<br><br>For more information, contact your school.

election, nomination, parent, involvement, educational, plan, community, pa, pta, cep, budget

2404

http://www1.nyc.gov/nyc-resources/service/2404/service

2099-12-31T00:00:00.000

2015-03-02T14:25:18.000

2017-02-19T15:30:30.000

2002-12-12-19-36-03_000010083df92b9d40026c56

Material and Equipment Acceptance Application

Apply for material and equipment acceptance.

The City requires that manufacturers get material and equipment acceptance from the Department of Buildings before certain products may be used in New York City. You will get an approval number from the Agency after they confirm that the product meets all regulations and standards required by the Building Code. You can also apply for approval by writing to:<br /><br />Department of Buildings:<br />280 Broadway, 7th Floor<br />New York, NY 10007

certification, MEA, product, manufacturer, laboratory, performance

2004

http://www1.nyc.gov/nyc-resources/service/2004/service

2099-12-31T00:00:00.000

2015-12-11T12:11:27.000

2015-12-16T15:30:13.000

2002-12-12-20-22-23_000010083df9369740026f1d

Smelting or Electroplating Permit

Apply for a permit to install metal smelting or electroplating equipment used to handle copper, gold, and zinc plating.

The City supplies permits for the installation of metal smelting and electroplating equipment.<br><br>Users of this equipment must have a Certificate of Operation, which is also issued by the City.

metallurgy, melt, metal, work, metallurgical, chemical, plate, zinc, copper, gold

2485

http://www1.nyc.gov/nyc-resources/service/2485/service

2099-12-31T00:00:00.000

2013-09-29T09:32:46.000

2015-12-16T15:30:11.000

2003-02-27-14-08-33_000010083e5e62354003cfed

Flea Market License

Apply for, renew, or get information about a license to sell goods at a flea market.

The Department of Consumer Affairs licenses secondhand dealers.<br><br>A person or business must have a Secondhand Dealer General License to sell secondhand items at a flea market.<br><br>You do not need a license to sell new goods at a flea market.

sale, used, fair, markt, flee, junk, permit, second, hand, bazaar, mart

2921

http://www1.nyc.gov/nyc-resources/service/2921/service

2099-12-31T00:00:00.000

2015-08-17T14:55:08.000

2015-12-16T15:30:11.000

20120618-F85A5958-B95E-11E1-ADB4-9D4AC17275F5

Booted Vehicles

General information about vehicles booted due to unpaid parking tickets.

If you owe more than $350 for parking tickets or red light or bus lane camera violations in judgment, your vehicle can be booted. The boot is a yellow metal clamping device that is attached to one of the four wheels to prevent a vehicle from moving. Booting is actually faster, easier, and more convenient than towing for registered owners because they do not have to go to another location to get their vehicle released. When a vehicle is booted, a notice will be placed under the windshield wiper on the driver's side. For the vehicle to be released, booting charges have to be paid in addition to the balance of parking tickets or camera violation judgments, interest, and fees.

boot, booted, booting, clamped, clamp, imobile, immobile, immobilize, immobilized, car, cars, program, violations, judgment, violation, device, parking, ticket, tickets

1229

http://www1.nyc.gov/nyc-resources/service/1229/service

2099-12-31T00:00:00.000

2015-03-02T15:08:45.000

2015-12-16T15:30:10.000

20101021-B3A1C118-DD30-11DF-BC2C-96DAE110FEB8

Go Pass

Get information about the Go Pass program for non-profit organizations.

<p>Non-profit organizations have access to a simple, easy, and reliable screening process for volunteers. This City's Go Pass program can help reduce costs and improve safety and security. The program offers an ongoing background check system for non-profit organizations across the city.</p>

screening, background, fingerprint, go, pass, nonprofit, CBO, community, check, keycard, volunteer, vulnerable, children, senior, citizen

1769

http://www1.nyc.gov/nyc-resources/service/1769/service

2099-12-31T00:00:00.000

2015-10-05T10:54:25.000

2015-12-16T15:30:12.000

20090318-1296E00E-13CA-11DE-9323-E97131669403

Water Complaint

Report no water, no hot water, only scalding hot water, or poor water quality or pressure.

<p>You can make a water complaint. When reporting no hot water, no water, low water pressure, or scalding hot water in an apartment building, you must provide your contact information.</p> <p>If the water is dirty and also has other problems, you only need to make a dirty water complaint.</p> <p>The City does not respond to problems caused by internal conditions. The problem is internal if:</p> <ul> <li>It is occurring in only one location, such as the bathroom or kitchen</li> <li>The water clears after it has run for 5 to 10 minutes</li> <li>No other tenants in a multi-family building are having the same problem</li> </ul> <p>If a licensed plumber has determined that the problem is not the property owner's responsibility, you can ask the City to investigate.</p>

drinking, investigate, dirty, rust, yellow, appearance, brown, black, tap, tapwater, faucet, sink, contaminate, sediment, supply, outage, shut, off, scald, hot, pressure, cold, no, one, two, family, house, sewer, main, commercial, building, plumber, DEP, responsibility, Co-op, cooperative, condo, condominium, super, foul, odor, smell, taste, bitter, sweet, musty, metallic, chlorine, sulfur, sulphur, sulfer, cloudy, white, organisms, contaminated, gas, methane, salty, salt, stinks, stink, red, stinky, smelly, rotten, eggs

2713

http://www1.nyc.gov/nyc-resources/service/2713/service

2099-12-31T00:00:00.000

2015-01-30T17:33:18.000

2015-12-16T15:30:13.000

2002-12-06-19-07-55_000010083df13bf64002428f

Street Fair Vendor Complaint

Make a complaint about a non-food vendor operating at a street fair.

You can make a complaint about businesses that sell merchandise or offer service from a booth or stand at a street fair. This does not include food vendors.<br><br>In order to file a complaint, you will need to provide a receipt with the name and address of the business.

blockparty, festival, feast, vendor, booth, stand

2530

http://www1.nyc.gov/nyc-resources/service/2530/service

2099-12-31T00:00:00.000

2014-10-14T14:47:22.000

2017-02-19T15:30:30.000

2002-12-12-19-36-03_000010083df92b8640026c1d

Gas Piping or Hookup Complaint

Report an improper, non-permitted or defective gas piping or hookup or one without permits.

You can report an improper or defective gas piping or hookup. Improper gas piping and hookups include those installed without a permit or by an unlicensed worker. Violations are issued when appropriate.

no, permit, improper, approval, unauthorized, unqualified, unlicensed, duct, valve, line, extend, meter, jewelry, dentistry, gas, pipe, torch, leak, illegal

1753

http://www1.nyc.gov/nyc-resources/service/1753/service

2099-12-31T00:00:00.000

2015-03-03T12:44:08.000

2015-12-16T15:30:11.000

2003-03-31-13-36-22_000010083e888aec4003f6e6

Stolen Property

Report stolen property.

You can report stolen property.

theft, steal, cell, phone, wallet, rob, burgle, house, snatch, thief, report, police, file, ransack, jacked, purloin, pilfer, pinch, lift, make, off, with, bike, steal, loot, burglarize, break, in, raid, scour, jack, pocket, plunder, pillage, sack, credit, card, belongings, stuff, key, purse, bag, pack, backpack, back, good, goods, apartment, residence, building, missing

2522

http://www1.nyc.gov/nyc-resources/service/2522/service

2099-12-31T00:00:00.000

2015-06-05T17:24:21.000

2015-12-16T15:30:11.000

20130507-23E536E0-B72B-11E2-B20C-96DAE110FEB8

School Recycling Materials

Recycling materials and educational resources for K-12 schools.

<p>K-12 schools can receive materials and resources that explain what and how to recycle.</p> <p>You can order the items using the Department of Sanitation's online request form.</p>

recycle, school, coloring, books, resource, kit, RRR, guide, lesson, plans, comic, video, k-5, k-12, educational, materials, decals, signage, poster, student, teacher, classroom, class, checklist

2411

http://www1.nyc.gov/nyc-resources/service/2411/service

2099-12-31T00:00:00.000

2015-11-10T12:04:09.000

2015-12-16T15:30:11.000

2002-12-12-17-47-15_000010083df9120c400269f9

Noise from Neighbor

Report a noisy neighbor.

<script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>You can make a complaint about noise from your neighbor including loud music or television, talking, and moving or dragging of furniture. Officers from your local police precinct will respond when they are not handling emergencies.</p> <p>You can also contact your tenant association, building owner, or super for help if a neighbor in your building is often noisy.</p>

accordian, activity, air, apartment, appartment, bagpipes, ball, band, barbeque, basketball, bass, BBQ, book, boom, bouncing, box, blasting, carpeting, CDs, cello, cheering, chronic, club, compact, complaint, conditioner, condo, condominium, coop, cooperative, deck, discs, door, dragging, drill, drop, dropping, drums, fan, flooring, flute, furniture, engines, garage, games, grilling, guitar, hammering, hardwood, home, house, installing, instrument, iPod, late, laying, loud, jump, jumping, machine, music, musical, nailing, neighbor, next, nextdoor, noise, oboe, organ, outdoors, party, patio, piano, playing, pool, power, practicing, racket, refinishing, renovation, residential, revving, rolling, run, running, sanding, saw, sawing, singing, speakers, sports, sound, stereo, television, terrace, tool, tumbling, TV, vacuuming, video, violin, visitors, volume, work, yard, blower

1197

http://www1.nyc.gov/nyc-resources/service/1197/service

2099-12-31T00:00:00.000

2015-06-05T17:19:48.000

2015-12-16T15:30:10.000

2002-12-12-19-36-03_000010083df92b8e40026c31

Vacant Building Complaint

Report an open vacant building.

You can report an open vacant building. The property owner may receive a violation, if appropriate.

unguarded, not, sealed, guard, abandoned, open, protect, unprotected, safe, no, fire, condemned, bankrupt, business, children, play, child, destroyed, crumbling, apartment, door, empty, house, vacant

2670

http://www1.nyc.gov/nyc-resources/service/2670/service

2099-12-31T00:00:00.000

2015-08-20T16:59:33.000

2015-12-16T15:30:12.000

2002-12-06-18-30-04_000010083df132fd40023a8e

Investigate a Charity

Get information about a charity organization before making a donation.

New York's Better Business Bureau allows you to request a review of an organization before making a donation to the charity.

donation, reviews, charity, prior, investigate charity, charity check, charity review, charitable donation, bbb

2980

http://www1.nyc.gov/nyc-resources/service/2980/service

2099-12-31T00:00:00.000

2015-10-01T13:37:23.000

2015-12-16T15:30:12.000

20071121-5BBF2B98-9846-11DC-923F-8ED44CCAB34F

Lost Items in Trash

Report of an item lost in trash that has been collected by the Department of Sanitation.

The City accepts reports of items that were lost in the trash and already collected by the Department of Sanitation. The item must be of significant value.

lost, garbage, trash, refuse, bag, collected, collection, misplaced, valuable, recycling, threw, thrown, away, out, discarded

1989

http://www1.nyc.gov/nyc-resources/service/1989/service

2099-12-31T00:00:00.000

2015-03-02T14:36:40.000

2015-12-16T15:30:10.000

20090318-DC28A78C-13C9-11DE-B796-A457A5524B15

Legal Assistance

Get help with a legal question or problem.

<p>You can receive legal assistance and lawyer referrals through the New York City Bar Association and Law Help NY.</p> <p>Cases handled include:</p> <ul> <li>Accidents and medical malpractice</li> <li>Criminal defense</li> <li>Employment discrimination and wage disputes</li> <li>Immigration</li> <li>Marriage and family-related cases</li> <li>Property, landlord, and tenant issues</li> <li>Workers' compensation and work-related injuries</li> </ul> <p>Additional assistance and referrals are available to the following groups:</p> <ul> <li>Seniors age 60 and older</li> <li>Veterans</li> <li>City employees with questions about conflict of interest law</li> </ul>

elderly, referral, legal, advice, lawyer, attorney, senior, advises, diplomats, consular, uncc, foreign, diplomat, officer, UN, advise, un, counsel, international, society, counsellor, counselor, advocate, law, bar, association, adviser, help, aid, problem, manhattan, bronx, brooklyn, queens, staten, island, living, will, healthcare, health, proxy, ethical, ethics, conflict, interest, disability, claim, challenge, toll, free, pro, bono, initiative, city, justice, center, message, intake, register, clinic, online

1166

http://www1.nyc.gov/nyc-resources/service/1166/service

2099-12-31T00:00:00.000

2015-05-04T15:22:59.000

2015-12-16T15:30:10.000

20081031-427FE368-A766-11DD-8E9F-96DAE110FEB8

Become a School Safety Agent

Get information about becoming a School Safety Agent.

You can get information about becoming a school safety agent, including job requirements, salary, and benefits.<br /><br />School safety agents provide security and ensure the safety of students, faculty, and visitors in public school buildings and surrounding areas. They patrol and operate scanning equipment, verify identities, and escort visitors.<br /><br />Candidates must meet certain physical and medical requirements, including drug, alcohol, and psychological screening.

school, safety, officer, security, guard, agent, protect, kids

2807

http://www1.nyc.gov/nyc-resources/service/2807/service

2099-12-31T00:00:00.000

2014-11-20T11:26:59.000

2015-12-16T15:30:11.000

20090318-B40612B2-13C9-11DE-8671-908809002F49

Fire Code Review

Get information about the fire code, including answers to questions about technical requirements, code or engineering, requests for variance, and reviews of architectural plans to determine fire code compliance.

The City reviews architectural plans to determine if they meet fire code. Plans reviewed include fire safety, fire protection, fire alarm, range hood, bulk fuel storage, or other technical specifications.<br /><br />The Fire Department Bureau of Fire Prevention has engineering and code review professionals on staff to review, update, and provide in-house support for plan and variance reviews. The Fire Department reviews requests for fire code variances.

compliance, storage, fuel, architectural, safety, protection, alarm, range, hood, bulk, fuel storage, engineering, code, requirements, relative, technical requirements, variance review, variance, established, requests, fire, regulation

1699

http://www1.nyc.gov/nyc-resources/service/1699/service

2099-12-31T00:00:00.000

2016-12-07T15:04:49.000

2017-02-23T16:08:46.000

2002-12-06-19-07-55_000010083df13be440024271

Employment Agency Complaint

Make a complaint about an employment agency.

You can make a complaint about businesses that charge a fee to help you find work. This includes services for the placement of trades or domestic workers including security guards and modeling agencies.

jobseekers, unemployment, headhunter, interview, recruiter, placement, employ, work, job, seeker, domestic, worker, model, modeling, modelling, hair, makeup, runway, supermodel, security, guards

2906

http://www1.nyc.gov/nyc-resources/service/2906/service

2099-12-31T00:00:00.000

2014-10-14T14:41:33.000

2015-12-16T15:30:11.000

20090318-FF0F92CE-13C9-11DE-A233-821505EE3121

Heating or Ventilation System Permit

Apply for a permit to install or alter a heating or ventilation system.

The City regulates the installation or alteration of heating or ventilation systems.<br><br>To apply for a Heating or Ventilation System Permit, download the PW1 Plan or Work Approval Application form online or pick it up at a Department of Buildings (DOB) Borough Office.

install, remove, alter, exhaust, vent, shaft, mechanical, HVAC, duct

1820

http://www1.nyc.gov/nyc-resources/service/1820/service

2099-12-31T00:00:00.000

2015-10-22T15:34:21.000

2015-12-16T15:30:11.000

2002-12-12-17-47-15_000010083df9121b40026a2d

Youth Police Academy Program

Get information about a program that offers children and young adults a chance to train with police officers during the summer.

Through the Youth Police Academy, the City offers children and young adults a chance to train with police officers during the summer.<br /><br />City youth between the ages of 10 and 16 are eligible for the Youth Police Academy. Five Academies, one in each borough, take place five days a week for six weeks. Police officers conduct classes that include lectures, role-plays, and demonstrations. Students engage in military drills like those done in the Police Academy and go on field trips to police facilities.

children, kids, program, education, classes, recruit, summer, program, class, lecture, officer, recruit, kid

2764

http://www1.nyc.gov/nyc-resources/service/2764/service

2099-12-31T00:00:00.000

2015-03-02T14:21:37.000

2015-12-16T15:30:11.000

20031114-084F637E-16EF-11D8-92BC-E4364F808DEB

Find an Ambulance Patient

Find a patient who was transported to a hospital by ambulance.

If an ambulance was requested through 911, and you know where it picked up the patient, you can get information about the hospital where the patient was taken. <br /> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

ems, emergency, medical, locate, find, 911, hospital, transport, where

1047

http://www1.nyc.gov/nyc-resources/service/1047/service

2099-12-31T00:00:00.000

2015-08-17T13:19:39.000

2015-12-16T15:30:10.000

20060418-0B16C102-CF0B-11DA-B6C3-8CB7114B78BE

Telemarketing Do Not Call Registration and Complaint

Register to limit the number of telemarketing phone calls you receive. Make a complaint about receiving calls after registering.

<p>The Federal government's National Do Not Call Registry provides you with the opportunity to limit the number of telemarketing calls you receive. Once you have registered your phone number, telemarketers covered by the National Do Not Call Registry have up to 31 days from the date registered to stop calling.</p> <p>You can make a complaint about receiving telemarketing calls after being placed on the National Do Not Call Registry.</p>

telemarketing, card, phone, solicit, annoying, wrong, number, identification, bother, solicitation, register, verify, robocalls, computer, calls, cold, call, fax, facsimile

2596

http://www1.nyc.gov/nyc-resources/service/2596/service

2099-12-31T00:00:00.000

2015-04-17T12:08:41.000

2015-12-16T15:30:13.000

20090318-0407D8D6-13CA-11DE-9A09-C7B142DDDD6D

Metal Plate Complaint

Report a shifted, noisy, or slippery steel plate on a street or highway.

<p>You can report a steel plate condition located on a City street or highway that is:</p><ul><li>noisy</li><li>shifted</li><li>slippery and missing anti-skid material</li></ul><br /> Metal plates are used to cover excavations and street defects during construction projects. <p></p>

plate, steel, metal, defect, defective, broken, shifted, fit, moved, noise, slip, slippery, anti, skid, anti-skid

2018

http://www1.nyc.gov/nyc-resources/service/2018/service

2099-12-31T00:00:00.000

2013-09-29T09:02:24.000

2015-12-16T15:30:13.000

20090318-08F6F692-13CA-11DE-B3C4-9D570593F528

Property Tax Assessment

Get information about the Notice of Property Value (NOPV).

<p>If you are a property owner in New York City, every January, the Department of Finance mails you a Notice of Property Value (NOPV). The NOPV is not a tax bill and does not require a payment. The NOPV gives you information about your property, including its assessed value. The property's assessed value determines your property taxes for the upcoming year.</p> <p>If you believe your property value or the descriptions on your NOPV are incorrect, you can file a protest with the NYC Tax Commission and the Department of Finance.</p> <p>If you have received a 'Notice of Revised Property Value' from the Department of Finance due to Hurricane Sandy's impact on your property, you can appeal the assessed value on your NOPV with the NYC Tax Commission. You have 20 calender days from the date of the NOPV to do so. For Tax Class 1 properties, use Form TC108. For Tax Class 2 and Tax Class 4 properties, use Form TC101, and TC201. Include a copy of your 'Notice of Revised Property Value' with your appeal.</p>

NOPV, revised, notice, Exemption, Denial, Denied, appeal, reject, rejection, Hurricane, Sandy, damage, property, RFR, RTU, form, application, review, update, request, description, challenge, correct, correction, valuation, tax, assessment, real, estate, finance, dof, market, estimate, owner, wrong, amount, increase, question, help, notice, value, review, fixed, changed, class, appeal, 1, 2, 3, 4, units, commercial, residential, assesment, commission, deadline, protest

2273

http://www1.nyc.gov/nyc-resources/service/2273/service

2099-12-31T00:00:00.000

2015-07-29T14:53:05.000

2015-12-16T15:30:13.000

2002-12-12-17-47-15_000010083df9121240026a0c

Suspicious Package

Report a suspicious-looking package.

You can report suspicious packages. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

suspicious, packages, package, immediately, unattended, box, abandoned package, unknown package, parcel, knapsack, bag, ticking, C4, leaking, leak, odor, powder, smell, letter, brown, paper, pipe, bomb, substance, white, anthrax, chemical, nerve, gas, mustard

2574

http://www1.nyc.gov/nyc-resources/service/2574/service

2099-12-31T00:00:00.000

2015-08-17T14:05:28.000

2015-12-16T15:30:12.000

20090318-F5673FE2-13C9-11DE-A8CF-90AEAE0A1A45

Business Tax Assistance or Refund

Get help with business taxes, business tax refunds, and business tax forms.

<p>You can get information about business taxes, including:</p> <ul class='dashes'> <li>Banking corporation tax</li> <li>Cigarette tax</li> <li>Coin operated amusement devices tax</li> <li>Fire premiums tax</li> <li>General corporation tax</li> <li>Horse race admission tax</li> <li>Hotel room occupancy tax</li> <li>Real property transfer tax</li> <li>Unincorporated business tax</li> <li>Vault charges</li> </ul> <p>You may request a refund because of an overpayment of tax. Overpayments may result from an amended return, an audit or paying more money than was owed. Refund request forms and procedures differ for each type of business tax.</p>

refunds, questions, hotline, commercial, money, return, earnings, section, general, corporation, amnesty, insurer, property, vault, amusement, device, account, unincorporated, banking, horse, race, admission, hotel, ID, steampipe, explosion, flea market, vendor, gct, bct, rptt, ubt, GCT, BCT, RPTT, UBT

2832

http://www1.nyc.gov/nyc-resources/service/2832/service

2099-12-31T00:00:00.000

2015-08-10T10:12:31.000

2015-12-16T15:30:12.000

20120703-243FF520-C551-11E1-87FC-E93F256C6EC8

Dry Cleaning Odor

Report a smell coming from a dry cleaning business.

You can report a smell coming from a dry cleaning business.

chemical, smell, perk, perc, laundry, clean, dry, odor, fumes

1570

http://www1.nyc.gov/nyc-resources/service/1570/service

2099-12-31T00:00:00.000

2013-09-29T08:31:56.000

2015-12-16T15:30:11.000

20120511-05C3291A-9B93-11E1-BC2C-96DAE110FEB8

New York State Professional or Business Licenses

Get information or make a complaint about New York State licensees

<p>Some occupations require licenses to work in New York State. You can find out if you need a State professional license or permit and get information about applying for or renewing a license.</p> <p>Your local Workforce1 Career Center can also help you learn more about entrance requirements, local job prospects, and other resources for your new profession.</p> <p>Some businesses also require State-issued licenses or permits to operate. You can find out if your business needs a New York State license or permit to operate or expand. If a license or permit is required, you can apply online and find the status of an application or renewal.<p> <p>If you have an unresolved issue with a product or services provided by a State-licensed professional or business and you do not have legal action pending against the licensee, you can make a complaint to the State's Division of Consumer Protection.</p>

new, york, state, license, permit, certificate, occupation, profession, business, startup, open, expand

3011

http://www1.nyc.gov/nyc-resources/service/3011/service

2099-12-31T00:00:00.000

2015-07-02T13:40:34.000

2015-12-16T15:30:13.000

20080529-8C8CB6F0-2DDD-11DD-AE9D-F084F69AFACF

Alzheimer's Caregiver Resource Booklet

Get a booklet with information about resources for people who care for older adults with Alzheimer's.

The City provides a booklet with information about community resources for caregivers of older adults, including those with Alzheimer's disease. <br><br>The Community Care Options for the Alzheimer Family booklet contains information about home delivered meals, transportation, adult day care, home care, assisted living, nursing homes, and payment options for long term care services.

care, homebound, alzheimers, senior, elderly, older, adult, memory, loss, dementia, forget, older, aging, long, term, alzhimer, alsheimer, alshimer, home, delivered, meals, transportation, adult, day, care, assisted, living, nursing, homes, payment, long, term, care, insurance, medicare, medicaid

1332

http://www1.nyc.gov/nyc-resources/service/1332/service

2099-12-31T00:00:00.000

2013-09-29T08:08:54.000

2015-12-16T15:30:12.000

2002-12-12-20-22-23_000010083df9367c40026eb9

Request Lead Test Kit for Drinking Water

Request a kit to test drinking water for high levels of lead.

<p>You can request a free kit through the Free Residential Lead Testing Program to test your drinking water for high levels of lead. Lead usually enters drinking water when plumbing that contains lead corrodes. Lead does not have any color or smell. You can file a water complaint if your drinking water is not clear (has color) or has an odor or smell.</p> <p>The Department of Environmental Protection will test your drinking water sample only for lead and nothing else. This kit is for use in private residences only. It cannot be used to meet the lead testing requirements of day care centers or other businesses.</p> <p>You can order only one kit at a time. If you are a landlord who wants to order more than one kit for your building, you must make a separate request for each apartment.</p>

lead, contamination, testing, lead

1266

http://www1.nyc.gov/nyc-resources/service/1266/service

2099-12-31T00:00:00.000

2017-01-30T12:14:44.000

2017-02-23T16:08:48.000

20040413-E3A21040-8D99-11D8-BDDC-91AC8BFFBD01

Intimate Partner Violence Health Bulletin

Get a health bulletin about violence between intimate partners.

The City provides a health bulletin about violence between intimate partners. The bulletin includes information about:<BR><BR> <UL class=dashes> <LI>Recognizing intimate partner violence <LI>Different forms of violence and abuse <LI>Health effects of abuse <LI>Safety planning and getting help</LI></UL> <P>The Health Bulletin is available in English, Arabic, Bengali, Chinese, Haitian Creole, Hindi, Russian, Spanish, or Urdu. </P>

DV, domestic, violence, abuse, relationships, battering, intimate, partners, safety, planning, brochure, information

1919

http://www1.nyc.gov/nyc-resources/service/1919/service

2099-12-31T00:00:00.000

2013-09-29T08:55:41.000

2015-12-16T15:30:12.000

20041117-907A2C8E-38AE-11D9-BA4A-E03E52D2BFFA

Sidewalk Repair Protest

Report a problem with a sidewalk that the City repaired.

The City accepts sidewalk repair protests from property owners about the quality or cost of a repair made by the City.<br />

sidewalk, protest, contractor, city, DOT, DDC, repair, violation, assessment, cost, expensive, made,

1528

http://www1.nyc.gov/nyc-resources/service/1528/service

2099-12-31T00:00:00.000

2015-07-01T09:49:36.000

2015-12-16T15:30:10.000

20090318-011B478E-13CA-11DE-8C97-AA2AB5068498

Illegal Animal Complaint

Report a person selling or keeping a wild or illegal animal as a pet.

You can make reports of people selling or keeping wild or illegal animals. Violations are issued when appropriate. By law, wild or illegal animals may not be sold or kept as pets.<br /><br />The following animals may not be kept as pets:<br /><br /> <ul class='dashes'> <li>Wolves, foxes, coyotes, hyenas, dingoes, jackals, and other undomesticated dogs </li> <li>Lions, tigers, leopards, jaguars, pumas, panthers, mountain lions, cheetahs, cougars, bobcats, lynxes, and other undomesticated cats </li> <li>Ferrets, weasels, minks, badgers, wolverines, skunks, and mongooses </li> <li>Squirrels, raccoons, and bats </li> <li>Bears, elephants, zebras, rhinoceroses, giraffes, and hippopotamuses </li> <li>Tarantulas, black widows, and other venomous spiders </li> <li>Iguanas, gila monsters, and many other lizards </li> <li>Monkeys, apes, chimpanzees, and gorillas </li> <li>Vipers, cobras, pythons, anacondas, and many other snakes </li> <li>Alligators, crocodiles, snapping turtles, and other turtles less than four inches in length </li> <li>Eagles, hawks, falcons, owls, vultures, emus, ostriches, and other large or predatory birds </li> <li>Roosters, ducks, geese, and turkeys </li> <li>Bees (other than a honeybees), hornets, wasps, and other venomous insects </li> <li>Gophers, woodchucks, beavers, hedgehogs, porcupines, and other large rodents </li> <li>Deer, antelopes, llamas, and camels </li> <li>Sheep, goats, pigs, and most farm animals </li> <li>Kangaroos, opossums, koalas, and other marsupials </li> <li>Dolphins, whales, seals, sea lions, walruses, and other sea mammals</li> </ul>

alligator, anaconda, animal, antelope, ape, badger, bat, bear, beaver, bee, beekeeper, birds, boa, bobcat, canary, cheetah, chimpanzee, chinchilla, cobra, constrictor, cougar, coyote, crocodile, deer, dingo, dolphin, domesticated, duck, eagle, elephant, emu, falcon, ferret, ferett, ferret, feritt, ferritt, fox, gerbil, gila, giraffe, goose, gopher, gorilla, grizzly, guinea, hamster, have, hawk, hedgehog, hen, hippo, hippopotamus, hornet, horse, hyena, iguana, illegal, insect, jackal, jaguar, kangaroo, keep, koala, large, leopard, lion, lizard, lizards, lynx, mammals, marsupials, mink, mongoose, monkey, monster, mountain, opossum, ostrich, owl, panther, parakeet, parrot, pig, pigeon, poisonous, polar, porcupine, predatory, primate, puma, python, rabbit, raccoon, reptile, rhinoceros, rhino, rodent, rooster, sea, seal, sheep, skunk, snake, snapping, spider, squirrel, such, tarantula, tiger, turkey, turtle, unauthorized, undomesticated, venomous, venom, viper, vulture, walrus, wasp, weasel, whale, widow, wild, wolf, wolverine, woodchuck, zebra, zoo, goat, savannah, serval, venomous

1892

http://www1.nyc.gov/nyc-resources/service/1892/service

2099-12-31T00:00:00.000

2015-09-10T15:37:49.000

2017-02-19T15:30:31.000