NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

NOTE: To review the latest plan, make sure to filter the "Report Year" column to the latest year.

This dataset includes a listing of each Mayor's Management Report (MMR) indicator, and either the dataset(s) used to generate them, why those datasets are not yet published, or why they cannot be published.

City Government Office of Technology and Innovation (OTI) Dataset wcrd-6u4m 9 fields
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Showing 50 real records
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 9313
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
9313
Mmr Indicator Name
Jobs professionally certified
Mmr Indicator Description
The number of applications filed by registered architects and professional engineers who have certified that their submissions are in compliance with the NYC Building Code and applicable zoning regulations. These jobs do not undergo a regular plan examination but are subject to random audit as well as other DOB reviews.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-NOW-Build-Job-Application-Filings/w9ak-ipjd/about_data; https://data.cityofnewyork.us/Housing-Development/DOB-Job-Application-Filings/ic3t-wcy2/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 10137
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
10137
Mmr Indicator Name
Jobs professionally certified that were audited (pre-approval)
Mmr Indicator Description
The number of professionally certified applications filed that were audited prior to approval.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-NOW-Build-Job-Application-Filings/w9ak-ipjd/about_data; https://data.cityofnewyork.us/Housing-Development/DOB-Job-Application-Filings/ic3t-wcy2/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 10144
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
10144
Mmr Indicator Name
Jobs professionally certified that were audited (post-approval) (%)
Mmr Indicator Description
The percent of professionally certified jobs (building applications) that were audited by DOB staff after approval and/or permit issuance.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-NOW-Build-Job-Application-Filings/w9ak-ipjd/about_data; https://data.cityofnewyork.us/Housing-Development/DOB-Job-Application-Filings/ic3t-wcy2/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 10145
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
10145
Mmr Indicator Name
Of eligible audited jobs (post-approval), the percent of audits that failed (%)
Mmr Indicator Description
The percent of professionally certified jobs (building applications) that were audited by DOB staff after approval and/or permit issuance and for which objections pertaining to substantive issues of zoning, life safety and/or accessibility resulted in the issuance of a revocation notice.
Mmr Indicator Source
BIS mainframe database maintained by DOB and DOB NOW
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-NOW-Build-Job-Application-Filings/w9ak-ipjd/about_data; https://data.cityofnewyork.us/Housing-Development/DOB-Job-Application-Filings/ic3t-wcy2/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 10416
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
10416
Mmr Indicator Name
Average days between construction inspection request and inspection
Mmr Indicator Description
The average number of business days between the receipt of a request for a construction inspection and the first available date that an inspector can visit a job site.
Mmr Indicator Source
DOB NOW
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 10940
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
10940
Mmr Indicator Name
Average days between electrical inspection request and inspection
Mmr Indicator Description
Appointment wait time is the average number of business days between the receipt of a request for an electrical inspection and the first available date that an inspector can visit a job site.
Mmr Indicator Source
DOB NOW
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11091
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11091
Mmr Indicator Name
Average days between plumbing inspection request and inspection
Mmr Indicator Description
Appointment wait time is the average number of business days between the receipt of a request for a plumbing inspection and the first available date that an inspector can visit a job site.
Mmr Indicator Source
DOB NOW
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11092
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11092
Mmr Indicator Name
Priority A (emergency) complaints received
Mmr Indicator Description
The number of complaints describing emergency (Priority A) conditions received by DOB. Priority A complaints include all accidents (construction and non-construction related), fumes/smoke from a boiler, unsafe or illegal demolition and vibrating or shaking building, among others.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
Although complaint records are included on the Open Data portal, the complaint priority is not provided
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11093
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11093
Mmr Indicator Name
Priority B (nonemergency) complaints received
Mmr Indicator Description
The number of complaints describing nonemergency (Priority B) conditions received by DOB. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
Although complaint records are included on the Open Data portal, the complaint priority is not provided
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11152
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11152
Mmr Indicator Name
Priority A (emergency) complaints responded to
Mmr Indicator Description
The number of complaints describing emergency (Priority A) conditions for which DOB conducted an initial field visit. If the DOB inspector is able to gain access to the complaint site, the field visit results in an inspection. Priority A complaints include all accidents (construction and non-construction related), fumes/smoke from a boiler, unsafe demolition and vibrating/shaking building, among others. Excluded are those complaints that were administratively closed.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
Although complaint records are included on the Open Data portal, the complaint priority is not provided
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11153
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11153
Mmr Indicator Name
Priority B (nonemergency) complaints responded to
Mmr Indicator Description
The number of complaints describing nonemergency (Priority B) conditions for which DOB conducted an initial field visit. If the DOB inspector is able to gain access to the complaint site, the field visit results in an inspection. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others. Excluded are those complaints that were administratively closed.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
Although complaint records are included on the Open Data portal, the complaint priority is not provided
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11213
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11213
Mmr Indicator Name
Average time to respond to Priority A (emergency) complaints (days)
Mmr Indicator Description
The average number of work days it took DOB to conduct a field visit for complaints describing emergency (Priority A) conditions. If the DOB inspector is able to gain access to the complaint site, the field visit results in an inspection. Priority A complaints include all accidents (construction and non-construction related), accidents, fumes/smoke from a boiler, unsafe demolition and vibrating/shaking building, among others.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 11283
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
11283
Mmr Indicator Name
Average time to respond to Priority B (nonemergency) complaints (days)
Mmr Indicator Description
The average number of work days it took DOB to conduct a field visit for complaints describing nonemergency (Priority B) conditions. If the DOB inspector is able to gain access to the complaint site, the field visit results in an inspection. Priority B complaints include the illegal conversion of space, excessive debris, failure to erect a sidewalk shed or an inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 12306
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
12306
Mmr Indicator Name
Residential illegal conversion complaints where access was obtained (%)
Mmr Indicator Description
The percent of residential illegal conversion complaints where access was gained and an inspection was completed during the reporting period.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 12504
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
12504
Mmr Indicator Name
Residential illegal conversion complaints where access was obtained and violations were written (%)
Mmr Indicator Description
The number of residential illegal conversion complaints that resulted in a violation being written as a percent of those complaints where the Department was able to gain access to the complaint location.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 12505
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
12505
Mmr Indicator Name
Work without a permit complaints where access was obtained and violations were written (%)
Mmr Indicator Description
The number of Priority B work without a permit complaints that resulted in a violation being written as a percent of those complaints where the Department was able to gain access to the complaint location.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 12506
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
12506
Mmr Indicator Name
All inspections completed
Mmr Indicator Description
The number of inspections completed agency-wide.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14964
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14964
Mmr Indicator Name
All development inspections completed
Mmr Indicator Description
The number of development inspections completed agency-wide.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14969
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14969
Mmr Indicator Name
All enforcement inspections completed
Mmr Indicator Description
The number of enforcement inspections completed agency-wide.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14975
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14975
Mmr Indicator Name
Enforcement inspections resulting in violations (%)
Mmr Indicator Description
The total number of enforcement inspections performed that resulted in the issuance of at least one violation divided by the total number of construction inspections performed.
Mmr Indicator Source
DOB NOW and BIS
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Violations/3h2n-5cm9/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting; not all violation data are on the portal yet
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14976
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14976
Mmr Indicator Name
DOB violations issued
Mmr Indicator Description
Violations issued by DOB that are a notice that a property is not in compliance with a provision of applicable law and includes an order from the Commissioner to correct the violating condition. This includes administrative violations issued for the non-submittal of required documentation, such as a property owner failing to submit evidence that required inspections were completed.
Mmr Indicator Source
BIS mainframe database maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Violations/3h2n-5cm9/about_data; https://data.cityofnewyork.us/Housing-Development/DOB-Safety-Violations/855j-jady/about_data
Public Statement From Your
The sources of DOB violations data are evolving and not all of them are on the portal yet
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14977
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14977
Mmr Indicator Name
Office of Administrative Trials and Hearings violations issued
Mmr Indicator Description
The total number of violations issued by DOB that fall under the jurisdiction of the Environmental Control Board. Initially reported data for the Preliminary Mayor’s Management Report (PMMR) and annual Mayor’s Management Report (MMR) is typically incomplete due to data entry backlog and routinely updated in subsequent releases of the MMR.
Mmr Indicator Source
AIMS database/Environmental Control Board
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-ECB-Violations/6bgk-3dad/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14980
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14980
Mmr Indicator Name
Violations admitted to or upheld at the Office of Administrative Trials and Hearings (%)
Mmr Indicator Description
For all violations returnable to OATH, the number of violations where the respondent admitted to the violation and paid the penalty without a hearing or where the violation was upheld following a hearing as a percent of all violations resolved.
Mmr Indicator Source
AIMS database/Environmental Control Board
Is The Source Of This
The underlying data is owned by another agency or entity.
Public Statement From Your
The upholding of the violation at hearing is not included in the data on the portal
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14983
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14983
Mmr Indicator Name
Stop work orders issued
Mmr Indicator Description
The number of full and partial stop work orders issued.
Mmr Indicator Source
BIS mainframe database
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14984
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14984
Mmr Indicator Name
Stop work orders rescinded
Mmr Indicator Description
The number of full and partial stop work orders rescinded.
Mmr Indicator Source
BIS mainframe database
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14985
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14985
Mmr Indicator Name
Construction-related incidents
Mmr Indicator Description
The total number of events on a construction site (with or without a work permit) that DOB responded to within the reporting period. An event or incident includes accidents and anything other than a scheduled inspection.
Mmr Indicator Source
Incident database maintained by the FDC of Development & Tech Affairs Unit
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/Construction-Related-Incidents/bf97-mjsy/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14986
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14986
Mmr Indicator Name
Construction-related incidents with injury
Mmr Indicator Description
An accident is an incident caused by construction activity on a construction site, or on an adjoining site, which results in a fatality or injury requiring medical attention.
Mmr Indicator Source
Incident database maintained by the FDC of Development & Tech Affairs Unit
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/Construction-Related-Incidents/bf97-mjsy/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 14987
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
14987
Mmr Indicator Name
Construction-related injuries
Mmr Indicator Description
The total number of persons injured (fatalities and non-fatalities) as a result of construction activity. This includes injuries occurring at a construction site or related to an incident at a construction site.
Mmr Indicator Source
Incident database maintained by the FDC of Development & Tech Affairs Unit
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/Construction-Related-Incidents/bf97-mjsy/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15004
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15004
Mmr Indicator Name
Construction-related fatalities
Mmr Indicator Description
The total number of fatalities that occurred on a construction site, or was related to an incident at a construction site, that was a result of construction activity.
Mmr Indicator Source
Incident database maintained by the FDC of Development & Tech Affairs Unit
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/Construction-Related-Incidents/bf97-mjsy/about_data
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15011
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15011
Mmr Indicator Name
Workplace injuries reported
Mmr Indicator Description
All incidents resulting in a workers’ compensation or line of duty injury claim regardless of whether or not time was lost.
Mmr Indicator Source
Human Capital
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
These data are tabulated manually
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15012
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15012
Mmr Indicator Name
Letters responded to within 14 days (%)
Mmr Indicator Description
The percentage of letters answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Intranet Quorum
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
These data are tabulated manually
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15013
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15013
Mmr Indicator Name
E-mails responded to within 14 days (%)
Mmr Indicator Description
The percentage of emails answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Intranet Quorum
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
These data are tabulated manually
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15014
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15014
Mmr Indicator Name
Calls answered within 30 seconds (%)
Mmr Indicator Description
The percentage of calls answered by a call center representative in 30 seconds or less. Time begins after initial prerecorded message.
Mmr Indicator Source
Automatic Call Distribution (ACD) system
Is The Source Of This
The underlying data is owned by another agency or entity.
Public Statement From Your
Leveraging this data, the records of which are not maintained by DOB, is a complex undertaking and this data set release is also not of high priority
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15015
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15015
Mmr Indicator Name
Completed requests for interpretation
Mmr Indicator Description
The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.
Mmr Indicator Source
Borough and Unit Liaisons
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This data is not recorded in a system of record, and is not considered to be of high priority for release to the portal
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15016
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15016
Mmr Indicator Name
Percent meeting time to first action – Elevator – Defective/Not Working (40 days)
Mmr Indicator Description
The percent of service requests for which the agency met its planned time of action to provide the service.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15017
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15017
Mmr Indicator Name
Percent meeting time to first action – Work Contrary/Beyond Approved Plans/Permits (40 days)
Mmr Indicator Description
The percent of service requests for which the agency met its planned time of action to provide the service.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15018
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15018
Mmr Indicator Name
Percent meeting time to first action – Failure to Maintain (40 days)
Mmr Indicator Description
The percent of service requests for which the agency met its planned time of action to provide the service.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15030
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15030
Mmr Indicator Name
Percent meeting time to first action – Illegal Conversion of Residential Building/Space (40 days)
Mmr Indicator Description
The percent of service requests for which the agency met its planned time of action to provide the service.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of Buildings (DOB)
Year: 2026 • Agency: Department of Buildings (DOB) • Mmr Indicator Id: 15089
Year
2026
Agency
Department of Buildings (DOB)
Mmr Indicator Id
15089
Mmr Indicator Name
Percent meeting time to first action – Work Without Permit (40 days)
Mmr Indicator Description
The percent of service requests for which the agency met its planned time of action to provide the service.
Mmr Indicator Source
BIS mainframe maintained by DOB
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Housing-Development/DOB-Complaints-Received/eabe-havv/about_data
Public Statement From Your
This indicator relies upon calculations and logic external to the system of record which must be applied before reporting
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 3364
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
3364
Mmr Indicator Name
Neighborhood proposals and studies advanced
Mmr Indicator Description
The number of proposals to support affordable housing development, sustainability, and resiliency, or improve physical and social infrastructure of existing neighborhoods, in the form of written reports, certified applications for zoning map or text amendments, website postings, and/or public presentations of recommended actions.
Mmr Indicator Source
Planning Coordination and Borough Offices
Is The Source Of This
Scheduled for publication
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 5864
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
5864
Mmr Indicator Name
CORE facility rating
Mmr Indicator Description
An average score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors. Fiscal 2016 data for the overall rating represents a change in methodology. For agencies with multiple service centers, inspectors focused on sites that had historically lower scores, specifically sites that received an average overall site score of 85 or lower over the last three years and sites that received a score of 85 or lower in Fiscal 2015. If all agency service centers scored above 85 last year, the service center with the lowest overall score was inspected.
Mmr Indicator Source
Mayor's Office of Operations - SCOUT
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 5867
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
5867
Mmr Indicator Name
Letters responded to within 14 days (%)
Mmr Indicator Description
The percentage of letters answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Records maintained by the Executive Office
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This data contains PII information including names, addresses, and email addresses. The rest of the data would just be a count and date, which is already provided in the MMR.
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 5869
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
5869
Mmr Indicator Name
E-mails responded to within 14 days (%)
Mmr Indicator Description
The percentage of emails answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Records maintained by the Executive Office
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This data contains PII information including names, addresses, and email addresses. The rest of the data would just be a count and date, which is already provided in the MMR.
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 5876
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
5876
Mmr Indicator Name
Completed requests for interpretation
Mmr Indicator Description
The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.
Mmr Indicator Source
Records maintained by DCP’s Planning Coordination Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This data contains PII information including names, addresses, and email addresses. The rest of the data would just be a count and date, which is already provided in the MMR.
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 10672
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
10672
Mmr Indicator Name
City projects (non-zoning) that entered public review
Mmr Indicator Description
The number of projects submitted by public agencies or the NYC Economic Development Corporation, including their associated environmental review, which were certified as complete and, for those actions subject to ULURP (Uniform Land Use Review Procedure), referred for public review. Projects include: individual sitings of City facilities, acquisition of property or office space by the City, housing approvals, business improvement districts, franchises, landmarks and concessions.
Mmr Indicator Source
Database maintained by DCP’s Planning Coordination Division
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Zoning-Application-Portal-ZAP-Project-Data/hgx4-8ukb/about_data
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 10673
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
10673
Mmr Indicator Name
City projects (non-zoning) that entered public review within 6 months (%)
Mmr Indicator Description
The percent of projects submitted by public agencies or the NYC Economic Development Corporation, including their associated environmental review, certified as complete and/or referred for public review within six months of project start, normally marked by submission of a Pre-Application Statement (PAS) to the Department.
Mmr Indicator Source
Database maintained by DCP’s Planning Coordination Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
A portion of the source data for this metric is not publicly available since it is used for internal management purposes only.
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 10695
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
10695
Mmr Indicator Name
DCP initiated planning information and policy analysis initiatives presented to the public
Mmr Indicator Description
The number of projects informing the public of significant trends in land use, housing, zoning, demographics, and procedures and/or policies, in the form of written reports, individual datasets, website postings, and/or public presentations.
Mmr Indicator Source
Planning Coordination
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
This data would only consist of a list of datasets and when they were updated on the Open Data portal in a given fiscal year. This would not be useful, and the update frequency and last update date are already provided on the Open Data portal
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 11028
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
11028
Mmr Indicator Name
Simple zoning action projects that entered public review
Mmr Indicator Description
The number of simple zoning actions initiated by private and public applicants, including the number of simple zoning actions initiated by private and public applicants, including the Department of City Planning, that were certified as complete and, for those actions subject to ULURP (Uniform Land Use Review Procedure), referred for public review. Simple projects, which can include one or more land use applications and their associated environmental review, include: zoning map changes, amendments to the zoning resolution, zoning special permits, authorizations, and certifications. In general, they have no or limited environmental review (all Type II designations).
Mmr Indicator Source
Database maintained by DCP’s Planning Coordination Division
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Zoning-Application-Portal-ZAP-Project-Data/hgx4-8ukb/about_data
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 11029
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
11029
Mmr Indicator Name
Simple zoning action projects that entered public review within 12 months (%)
Mmr Indicator Description
The percent of simple public and private zoning actions certified as complete or referred for public review within 12 months of project start, normally marked by submission of a Pre-Application Statement (PAS) to the Department.
Mmr Indicator Source
Database maintained by DCP’s Planning Coordination Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
A portion of the source data for this metric is not publicly available since it is used for internal management purposes only.
Department of City Planning (DCP)
Year: 2026 • Agency: Department of City Planning (DCP) • Mmr Indicator Id: 11032
Year
2026
Agency
Department of City Planning (DCP)
Mmr Indicator Id
11032
Mmr Indicator Name
Renewals and South Richmond action projects that entered public review
Mmr Indicator Description
The number of project renewals citywide and South Richmond School Seat/Subdivision certification project approvals located in the South Richmond Development Special District that are certified as complete and, for those actions subject to ULURP (Uniform Land Use Review Procedure), referred for public review. Typical applicants are individual home and business owners and private developers. Project renewals include special permits for use (i.e. residential, commercial, manufacturing) or bulk (which determines the maximum size and placement of a building on a zoning lot), subject to terms of expiration.
Mmr Indicator Source
Database maintained by DCP's Planning Coordination Division.
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Zoning-Application-Portal-ZAP-Project-Data/hgx4-8ukb/about_data