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311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
Human Resources Administration
Unique Id: 100606973 • Date: 2014-04-25T00:00:00.000 • Time: 1:21:06 PM
Unique Id
100606973
Date
2014-04-25T00:00:00.000
Time
1:21:06 PM
Date Time
2014-04-25T13:21:06.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Division Referral
Brief Description
Hidden service for activity coding.
Call Resolution
Referral
Mayor's Office for People with Disabilities
Unique Id: 100606975 • Date: 2014-04-25T00:00:00.000 • Time: 8:42:13 PM
Unique Id
100606975
Date
2014-04-25T00:00:00.000
Time
8:42:13 PM
Date Time
2014-04-25T20:42:13.000
Agency
MOPD
Agency Name
Mayor's Office for People with Disabilities
Inquiry Name
Disabled Persons Advice and Information
Brief Description
Advocacy for people with disabilities.
Call Resolution
Agency Closed
Department of Finance
Unique Id: 100606977 • Date: 2014-04-25T00:00:00.000 • Time: 5:46:22 PM
Unique Id
100606977
Date
2014-04-25T00:00:00.000
Time
5:46:22 PM
Date Time
2014-04-25T17:46:22.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Payment Problem or Penalty Adjustment
Brief Description
Help with a parking ticket payment problem.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 100606978 • Date: 2014-04-25T00:00:00.000 • Time: 4:54:27 PM
Unique Id
100606978
Date
2014-04-25T00:00:00.000
Time
4:54:27 PM
Date Time
2014-04-25T16:54:27.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Recycling Collection
Brief Description
Report that recycling was not collected on the scheduled day.
Call Resolution
Information Provided
New York City Housing Authority
Unique Id: 100606980 • Date: 2014-04-25T00:00:00.000 • Time: 6:49:38 PM
Unique Id
100606980
Date
2014-04-25T00:00:00.000
Time
6:49:38 PM
Date Time
2014-04-25T18:49:38.000
Agency
NYCHA
Agency Name
New York City Housing Authority
Inquiry Name
NYCHA Borough Management Office - Bronx
Brief Description
Complaint or question from a NYCHA resident.
Call Resolution
Agency Closed
Department of Environmental Protection
Unique Id: 100606981 • Date: 2014-04-25T00:00:00.000 • Time: 12:31:08 PM
Unique Id
100606981
Date
2014-04-25T00:00:00.000
Time
12:31:08 PM
Date Time
2014-04-25T12:31:08.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Chemical Odor - Priority
Brief Description
Report a chemical odor that seems out of place.
Call Resolution
Internal Transfer
Department of Sanitation
Unique Id: 100606982 • Date: 2014-04-25T00:00:00.000 • Time: 8:53:07 AM
Unique Id
100606982
Date
2014-04-25T00:00:00.000
Time
8:53:07 AM
Date Time
2014-04-25T08:53:07.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Tire Disposal Locations and Rules
Brief Description
Information about disposing of rubber tires.
Call Resolution
Information Provided
Metropolitan Transportation Authority
Unique Id: 100606983 • Date: 2014-04-25T00:00:00.000 • Time: 10:00:34 PM
Unique Id
100606983
Date
2014-04-25T00:00:00.000
Time
10:00:34 PM
Date Time
2014-04-25T22:00:34.000
Agency
MTA
Agency Name
Metropolitan Transportation Authority
Inquiry Name
MetroCard - Information and Complaint
Brief Description
Information or complaint about MetroCards, vending machines, and refunds.
Call Resolution
Transfer to City Agency
Department of Environmental Protection
Unique Id: 100606984 • Date: 2014-04-25T00:00:00.000 • Time: 10:36:47 AM
Unique Id
100606984
Date
2014-04-25T00:00:00.000
Time
10:36:47 AM
Date Time
2014-04-25T10:36:47.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Oil on Street - One Gallon or Less - Priority
Brief Description
Report a small oil spill.
Call Resolution
Internal Transfer
Fire Department of New York
Unique Id: 100606985 • Date: 2014-04-25T00:00:00.000 • Time: 3:40:36 PM
Unique Id
100606985
Date
2014-04-25T00:00:00.000
Time
3:40:36 PM
Date Time
2014-04-25T15:40:36.000
Agency
FDNY
Agency Name
Fire Department of New York
Inquiry Name
Locate a Firehouse - Bronx
Brief Description
Find the location of a Firehouse in the Bronx.
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 100606986 • Date: 2014-04-25T00:00:00.000 • Time: 7:53:35 PM
Unique Id
100606986
Date
2014-04-25T00:00:00.000
Time
7:53:35 PM
Date Time
2014-04-25T19:53:35.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Collection Bin Removal Request
Brief Description
Request for removal of an illegally placed collection bin.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100606987 • Date: 2014-04-25T00:00:00.000 • Time: 8:57:53 AM
Unique Id
100606987
Date
2014-04-25T00:00:00.000
Time
8:57:53 AM
Date Time
2014-04-25T08:57:53.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Information
Brief Description
Information about multi-space parking meters.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100606988 • Date: 2014-04-25T00:00:00.000 • Time: 4:11:21 PM
Unique Id
100606988
Date
2014-04-25T00:00:00.000
Time
4:11:21 PM
Date Time
2014-04-25T16:11:21.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Street or Sidewalk
Brief Description
Report noise from the street or sidewalk, including traffic.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 100606989 • Date: 2014-04-25T00:00:00.000 • Time: 6:09:27 PM
Unique Id
100606989
Date
2014-04-25T00:00:00.000
Time
6:09:27 PM
Date Time
2014-04-25T18:09:27.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Time and Date Information
Brief Description
Current date and approximate time.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 100606990 • Date: 2014-04-25T00:00:00.000 • Time: 10:54:56 AM
Unique Id
100606990
Date
2014-04-25T00:00:00.000
Time
10:54:56 AM
Date Time
2014-04-25T10:54:56.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Organics Collection Program
Brief Description
Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100606991 • Date: 2014-04-25T00:00:00.000 • Time: 2:58:14 PM
Unique Id
100606991
Date
2014-04-25T00:00:00.000
Time
2:58:14 PM
Date Time
2014-04-25T14:58:14.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Sidewalk Construction Permit - Bronx
Brief Description
Obtain a permit to repair or install a sidewalk.
Call Resolution
Transfer to City Agency
Department of Housing Preservation and Development
Unique Id: 100606992 • Date: 2014-04-25T00:00:00.000 • Time: 8:45:27 AM
Unique Id
100606992
Date
2014-04-25T00:00:00.000
Time
8:45:27 AM
Date Time
2014-04-25T08:45:27.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Heat or Hot Water Complaint in Entire Residential Building
Brief Description
Report a heat or hot water problem affecting an entire apartment building.
Call Resolution
Routed to Web Page
Department of Transportation
Unique Id: 100606993 • Date: 2014-04-25T00:00:00.000 • Time: 12:17:37 PM
Unique Id
100606993
Date
2014-04-25T00:00:00.000
Time
12:17:37 PM
Date Time
2014-04-25T12:17:37.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Street Resurfacing Request
Brief Description
Report a street in need of paving.
Call Resolution
CSMS SR
Human Resources Administration
Unique Id: 100606994 • Date: 2014-04-25T00:00:00.000 • Time: 9:54:27 AM
Unique Id
100606994
Date
2014-04-25T00:00:00.000
Time
9:54:27 AM
Date Time
2014-04-25T09:54:27.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Public Assistance or Welfare Information
Brief Description
Eligibility information and job center locations for public assistance. Includes case status.
Call Resolution
Transfer to City Agency
Department of Environmental Protection
Unique Id: 100606995 • Date: 2014-04-25T00:00:00.000 • Time: 8:38:40 AM
Unique Id
100606995
Date
2014-04-25T00:00:00.000
Time
8:38:40 AM
Date Time
2014-04-25T08:38:40.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise from Construction
Brief Description
Report noise from street or building construction.
Call Resolution
Information Provided
Department of Environmental Protection
Unique Id: 100606996 • Date: 2014-04-25T00:00:00.000 • Time: 3:16:55 PM
Unique Id
100606996
Date
2014-04-25T00:00:00.000
Time
3:16:55 PM
Date Time
2014-04-25T15:16:55.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Sewer Backup Complaint - Priority
Brief Description
Report a sewer backup.
Call Resolution
Universal Intake SR
Department of Finance
Unique Id: 100606997 • Date: 2014-04-25T00:00:00.000 • Time: 12:20:26 PM
Unique Id
100606997
Date
2014-04-25T00:00:00.000
Time
12:20:26 PM
Date Time
2014-04-25T12:20:26.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Payment Problem or Penalty Adjustment
Brief Description
Help with a parking ticket payment problem.
Call Resolution
Internal Transfer
Department of Health and Mental Hygiene
Unique Id: 100606998 • Date: 2014-04-25T00:00:00.000 • Time: 3:46:19 PM
Unique Id
100606998
Date
2014-04-25T00:00:00.000
Time
3:46:19 PM
Date Time
2014-04-25T15:46:19.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Food Protection Course for Businesses that Serve or Process Food - Online
Brief Description
Information about the online Food Protection Course for restaurants and other food establishments. This includes non-retail food processing businesses.
Call Resolution
Caller Hung Up
3-1-1 Call Center
Unique Id: 100606999 • Date: 2014-04-25T00:00:00.000 • Time: 10:07:49 AM
Unique Id
100606999
Date
2014-04-25T00:00:00.000
Time
10:07:49 AM
Date Time
2014-04-25T10:07:49.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Health and Hospitals Corporation
Unique Id: 100607000 • Date: 2014-04-25T00:00:00.000 • Time: 7:44:12 PM
Unique Id
100607000
Date
2014-04-25T00:00:00.000
Time
7:44:12 PM
Date Time
2014-04-25T19:44:12.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Find a Public Hospital
Brief Description
Location of a New York City public hospital, which can also provide clinic referrals.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100607001 • Date: 2014-04-25T00:00:00.000 • Time: 10:31:08 AM
Unique Id
100607001
Date
2014-04-25T00:00:00.000
Time
10:31:08 AM
Date Time
2014-04-25T10:31:08.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Hearing or Appeal Status
Brief Description
Status of a parking ticket hearing or appeal.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100607002 • Date: 2014-04-25T00:00:00.000 • Time: 9:41:40 AM
Unique Id
100607002
Date
2014-04-25T00:00:00.000
Time
9:41:40 AM
Date Time
2014-04-25T09:41:40.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Defective or Damaged
Brief Description
Report a Muni-Meter that is damaged, not accepting coins, not reading cards, has fast or failed timing, or is not printing receipts.
Call Resolution
CSMS SR
Department of Transportation
Unique Id: 100607003 • Date: 2014-04-25T00:00:00.000 • Time: 10:11:00 PM
Unique Id
100607003
Date
2014-04-25T00:00:00.000
Time
10:11:00 PM
Date Time
2014-04-25T22:11:00.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Pothole on Street
Brief Description
Report a pothole on a street.
Call Resolution
Routed to Web Page
Human Resources Administration
Unique Id: 100607004 • Date: 2014-04-25T00:00:00.000 • Time: 2:57:40 PM
Unique Id
100607004
Date
2014-04-25T00:00:00.000
Time
2:57:40 PM
Date Time
2014-04-25T14:57:40.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Food Stamp Complaint
Brief Description
Complaint about food stamps, including delays and expirations.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 100607005 • Date: 2014-04-25T00:00:00.000 • Time: 8:18:09 AM
Unique Id
100607005
Date
2014-04-25T00:00:00.000
Time
8:18:09 AM
Date Time
2014-04-25T08:18:09.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Find Cross Streets
Brief Description
Information about the two streets an address is located between.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100607006 • Date: 2014-04-25T00:00:00.000 • Time: 7:08:50 AM
Unique Id
100607006
Date
2014-04-25T00:00:00.000
Time
7:08:50 AM
Date Time
2014-04-25T07:08:50.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Find a Towed Vehicle - Plate Number Known
Brief Description
Location of a vehicle that may have been towed. Must know license plate number.
Call Resolution
Routed to Web Page
Department of Finance
Unique Id: 100607007 • Date: 2014-04-25T00:00:00.000 • Time: 9:51:20 AM
Unique Id
100607007
Date
2014-04-25T00:00:00.000
Time
9:51:20 AM
Date Time
2014-04-25T09:51:20.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Find a Towed Vehicle - Plate Number Known
Brief Description
Location of a vehicle that may have been towed. Must know license plate number.
Call Resolution
Routed to Web Page
Department of Education
Unique Id: 100607008 • Date: 2014-04-25T00:00:00.000 • Time: 11:36:55 PM
Unique Id
100607008
Date
2014-04-25T00:00:00.000
Time
11:36:55 PM
Date Time
2014-04-25T23:36:55.000
Agency
DOE
Agency Name
Department of Education
Inquiry Name
Find a School District by Location
Brief Description
Find a school district by location.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100607010 • Date: 2014-04-25T00:00:00.000 • Time: 3:20:36 PM
Unique Id
100607010
Date
2014-04-25T00:00:00.000
Time
3:20:36 PM
Date Time
2014-04-25T15:20:36.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Information Provided
Metropolitan Transportation Authority
Unique Id: 100607011 • Date: 2014-04-25T00:00:00.000 • Time: 3:44:16 AM
Unique Id
100607011
Date
2014-04-25T00:00:00.000
Time
3:44:16 AM
Date Time
2014-04-25T03:44:16.000
Agency
MTA
Agency Name
Metropolitan Transportation Authority
Inquiry Name
MetroCard - Information and Complaint
Brief Description
Information or complaint about MetroCards, vending machines, and refunds.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 100607012 • Date: 2014-04-25T00:00:00.000 • Time: 9:33:46 AM
Unique Id
100607012
Date
2014-04-25T00:00:00.000
Time
9:33:46 AM
Date Time
2014-04-25T09:33:46.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Illegal Parking Complaint
Brief Description
Report a non-emergency illegally parked vehicle.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 100607013 • Date: 2014-04-25T00:00:00.000 • Time: 11:40:26 AM
Unique Id
100607013
Date
2014-04-25T00:00:00.000
Time
11:40:26 AM
Date Time
2014-04-25T11:40:26.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay Property Tax - By Mail
Brief Description
Pay property taxes and related charges by mail.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100607014 • Date: 2014-04-25T00:00:00.000 • Time: 10:49:24 AM
Unique Id
100607014
Date
2014-04-25T00:00:00.000
Time
10:49:24 AM
Date Time
2014-04-25T10:49:24.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
New York City Police Department
Unique Id: 100607015 • Date: 2014-04-25T00:00:00.000 • Time: 4:44:45 PM
Unique Id
100607015
Date
2014-04-25T00:00:00.000
Time
4:44:45 PM
Date Time
2014-04-25T16:44:45.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Identity Theft
Brief Description
Report the fraudulent use of a person's identity.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 100607017 • Date: 2014-04-25T00:00:00.000 • Time: 4:54:47 PM
Unique Id
100607017
Date
2014-04-25T00:00:00.000
Time
4:54:47 PM
Date Time
2014-04-25T16:54:47.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
HPD Section 8 - Housing Quality Standards (HQS) Inspections
Brief Description
Information on Housing Quality Inspections.
Call Resolution
CSMS SR
Department of Consumer Affairs
Unique Id: 100607018 • Date: 2014-04-25T00:00:00.000 • Time: 10:29:57 AM
Unique Id
100607018
Date
2014-04-25T00:00:00.000
Time
10:29:57 AM
Date Time
2014-04-25T10:29:57.000
Agency
DCA
Agency Name
Department of Consumer Affairs
Inquiry Name
Restaurant Permit - Renew or Status
Brief Description
Status of pending applications and information on renewal and expiration.
Call Resolution
Transfer to City Agency
Department of Buildings
Unique Id: 100607019 • Date: 2014-04-25T00:00:00.000 • Time: 10:55:35 AM
Unique Id
100607019
Date
2014-04-25T00:00:00.000
Time
10:55:35 AM
Date Time
2014-04-25T10:55:35.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Vacant Building Complaint
Brief Description
Report an open vacant building.
Call Resolution
Universal Intake SR
Department of Health and Mental Hygiene
Unique Id: 100607020 • Date: 2014-04-25T00:00:00.000 • Time: 4:37:33 PM
Unique Id
100607020
Date
2014-04-25T00:00:00.000
Time
4:37:33 PM
Date Time
2014-04-25T16:37:33.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Food Poisoning Complaint - 1 or 2 People Sick
Brief Description
Make a complaint that 1 or 2 people got food poisoning.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 100607021 • Date: 2014-04-25T00:00:00.000 • Time: 9:45:41 AM
Unique Id
100607021
Date
2014-04-25T00:00:00.000
Time
9:45:41 AM
Date Time
2014-04-25T09:45:41.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Mattress or Box Spring Disposal
Brief Description
Information about disposing of mattresses and box springs.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100607022 • Date: 2014-04-25T00:00:00.000 • Time: 1:10:09 PM
Unique Id
100607022
Date
2014-04-25T00:00:00.000
Time
1:10:09 PM
Date Time
2014-04-25T13:10:09.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Lien Sale Information
Brief Description
Information about liens placed on property due to unpaid property taxes, water, sewer, or other property-related charges.
Call Resolution
Information Provided
Human Resources Administration
Unique Id: 100607023 • Date: 2014-04-25T00:00:00.000 • Time: 7:48:19 PM
Unique Id
100607023
Date
2014-04-25T00:00:00.000
Time
7:48:19 PM
Date Time
2014-04-25T19:48:19.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Benefit Card Account Balance or Pin Change
Brief Description
Get assistance with checking the balance and changing the pin of your Benefit card.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 100607088 • Date: 2014-04-25T00:00:00.000 • Time: 2:07:19 PM
Unique Id
100607088
Date
2014-04-25T00:00:00.000
Time
2:07:19 PM
Date Time
2014-04-25T14:07:19.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Department of Citywide Administrative Services
Unique Id: 100607024 • Date: 2014-04-25T00:00:00.000 • Time: 12:04:09 PM
Unique Id
100607024
Date
2014-04-25T00:00:00.000
Time
12:04:09 PM
Date Time
2014-04-25T12:04:09.000
Agency
DCAS
Agency Name
Department of Citywide Administrative Services
Inquiry Name
Civil Service Exam Information
Brief Description
Information about civil service exams, including schedules, fees, change of personal information, and how to apply by mail or online.
Call Resolution
Transfer to City Agency
Department of Health and Mental Hygiene
Unique Id: 100607025 • Date: 2014-04-25T00:00:00.000 • Time: 11:03:54 PM
Unique Id
100607025
Date
2014-04-25T00:00:00.000
Time
11:03:54 PM
Date Time
2014-04-25T23:03:54.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Rodent Complaint - Restaurant or Other Food Service Establishment
Brief Description
Report of rats or mice in any place where food is served.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100607026 • Date: 2014-04-25T00:00:00.000 • Time: 11:48:48 PM
Unique Id
100607026
Date
2014-04-25T00:00:00.000
Time
11:48:48 PM
Date Time
2014-04-25T23:48:48.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
Call Resolution
CSMS SR
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