311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
New York City Police Department
Unique Id: 102446756 • Date: 2014-07-20T00:00:00.000 • Time: 1:48:59 AM
Unique Id
102446756
Date
2014-07-20T00:00:00.000
Time
1:48:59 AM
Date Time
2014-07-20T01:48:59.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446757 • Date: 2014-07-19T00:00:00.000 • Time: 4:51:17 PM
Unique Id
102446757
Date
2014-07-19T00:00:00.000
Time
4:51:17 PM
Date Time
2014-07-19T16:51:17.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Dangerous Location or Situation
Brief Description
Report a dangerous situation to 911.
Call Resolution
Hot Transfer 911
New York City Police Department
Unique Id: 102446758 • Date: 2014-07-19T00:00:00.000 • Time: 11:38:05 AM
Unique Id
102446758
Date
2014-07-19T00:00:00.000
Time
11:38:05 AM
Date Time
2014-07-19T11:38:05.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Harassment
Brief Description
Report any type of harassment, including sexual harassment, cat calling, and voyeurism. Requires immediate transfer to 911.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 102446759 • Date: 2014-07-19T00:00:00.000 • Time: 11:17:44 PM
Unique Id
102446759
Date
2014-07-19T00:00:00.000
Time
11:17:44 PM
Date Time
2014-07-19T23:17:44.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446760 • Date: 2014-07-19T00:00:00.000 • Time: 5:11:50 PM
Unique Id
102446760
Date
2014-07-19T00:00:00.000
Time
5:11:50 PM
Date Time
2014-07-19T17:11:50.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446761 • Date: 2014-07-19T00:00:00.000 • Time: 7:45:42 PM
Unique Id
102446761
Date
2014-07-19T00:00:00.000
Time
7:45:42 PM
Date Time
2014-07-19T19:45:42.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Park
Brief Description
Report noise from a park.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446762 • Date: 2014-07-19T00:00:00.000 • Time: 12:43:03 PM
Unique Id
102446762
Date
2014-07-19T00:00:00.000
Time
12:43:03 PM
Date Time
2014-07-19T12:43:03.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Dangerous Location or Situation
Brief Description
Report a dangerous situation to 911.
Call Resolution
Hot Transfer 911
Department of Consumer Affairs
Unique Id: 102446763 • Date: 2014-07-19T00:00:00.000 • Time: 1:53:34 PM
Unique Id
102446763
Date
2014-07-19T00:00:00.000
Time
1:53:34 PM
Date Time
2014-07-19T13:53:34.000
Agency
DCA
Agency Name
Department of Consumer Affairs
Inquiry Name
Goods Damaged or Defective - Furniture Store
Brief Description
Complaint about damaged or defective goods from a furniture store.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446764 • Date: 2014-07-19T00:00:00.000 • Time: 11:55:44 PM
Unique Id
102446764
Date
2014-07-19T00:00:00.000
Time
11:55:44 PM
Date Time
2014-07-19T23:55:44.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Street or Sidewalk
Brief Description
Report noise from the street or sidewalk, including traffic.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446765 • Date: 2014-07-20T00:00:00.000 • Time: 1:09:32 AM
Unique Id
102446765
Date
2014-07-20T00:00:00.000
Time
1:09:32 AM
Date Time
2014-07-20T01:09:32.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Vehicle Blocking Driveway Complaint
Brief Description
Report a vehicle that is blocking a driveway.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446766 • Date: 2014-07-19T00:00:00.000 • Time: 11:06:39 PM
Unique Id
102446766
Date
2014-07-19T00:00:00.000
Time
11:06:39 PM
Date Time
2014-07-19T23:06:39.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Street or Sidewalk
Brief Description
Report noise from the street or sidewalk, including traffic.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 102446767 • Date: 2014-07-19T00:00:00.000 • Time: 8:53:30 PM
Unique Id
102446767
Date
2014-07-19T00:00:00.000
Time
8:53:30 PM
Date Time
2014-07-19T20:53:30.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Department of the Treasury
Unique Id: 102446768 • Date: 2014-07-19T00:00:00.000 • Time: 12:02:25 PM
Unique Id
102446768
Date
2014-07-19T00:00:00.000
Time
12:02:25 PM
Date Time
2014-07-19T12:02:25.000
Agency
TREASURY
Agency Name
Department of the Treasury
Inquiry Name
Federal Tax Assistance for Individuals - IRS
Brief Description
Federal tax forms and assistance with all federal tax and IRS questions.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446769 • Date: 2014-07-19T00:00:00.000 • Time: 7:28:31 PM
Unique Id
102446769
Date
2014-07-19T00:00:00.000
Time
7:28:31 PM
Date Time
2014-07-19T19:28:31.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
CFC and Freon Removal - Appointment
Brief Description
An appointment is required to throw away a refrigerator, air conditioner, freezer, or any other device containing CFC gas.
Call Resolution
Routed to Web Page
Department of Sanitation
Unique Id: 102446770 • Date: 2014-07-19T00:00:00.000 • Time: 9:15:09 AM
Unique Id
102446770
Date
2014-07-19T00:00:00.000
Time
9:15:09 AM
Date Time
2014-07-19T09:15:09.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Recycling Collection
Brief Description
Report that recycling was not collected on the scheduled day.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446771 • Date: 2014-07-19T00:00:00.000 • Time: 9:59:21 PM
Unique Id
102446771
Date
2014-07-19T00:00:00.000
Time
9:59:21 PM
Date Time
2014-07-19T21:59:21.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Illegal Dumping - Past
Brief Description
Report of improper disposal of one cubic yard or more of trash on public property which needs to be cleaned up.
Call Resolution
Internal Transfer
3-1-1 Call Center
Unique Id: 102446772 • Date: 2014-07-19T00:00:00.000 • Time: 12:10:31 PM
Unique Id
102446772
Date
2014-07-19T00:00:00.000
Time
12:10:31 PM
Date Time
2014-07-19T12:10:31.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446773 • Date: 2014-07-19T00:00:00.000 • Time: 5:33:58 PM
Unique Id
102446773
Date
2014-07-19T00:00:00.000
Time
5:33:58 PM
Date Time
2014-07-19T17:33:58.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446774 • Date: 2014-07-19T00:00:00.000 • Time: 1:01:33 PM
Unique Id
102446774
Date
2014-07-19T00:00:00.000
Time
1:01:33 PM
Date Time
2014-07-19T13:01:33.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 102446775 • Date: 2014-07-19T00:00:00.000 • Time: 2:54:25 PM
Unique Id
102446775
Date
2014-07-19T00:00:00.000
Time
2:54:25 PM
Date Time
2014-07-19T14:54:25.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
New York City Housing Lottery
Brief Description
Get information about affordable housing opportunities in New York City.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446776 • Date: 2014-07-19T00:00:00.000 • Time: 9:22:45 AM
Unique Id
102446776
Date
2014-07-19T00:00:00.000
Time
9:22:45 AM
Date Time
2014-07-19T09:22:45.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Routed to Web Page
Department of Transportation
Unique Id: 102446777 • Date: 2014-07-19T00:00:00.000 • Time: 7:07:21 PM
Unique Id
102446777
Date
2014-07-19T00:00:00.000
Time
7:07:21 PM
Date Time
2014-07-19T19:07:21.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Street Sign - Missing
Brief Description
Complaint about a street or street construction sign that is missing.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 102446778 • Date: 2014-07-19T00:00:00.000 • Time: 6:35:57 AM
Unique Id
102446778
Date
2014-07-19T00:00:00.000
Time
6:35:57 AM
Date Time
2014-07-19T06:35:57.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Criminal Justice Coordinator
Unique Id: 102446779 • Date: 2014-07-19T00:00:00.000 • Time: 2:16:47 AM
Unique Id
102446779
Date
2014-07-19T00:00:00.000
Time
2:16:47 AM
Date Time
2014-07-19T02:16:47.000
Agency
CJC
Agency Name
Criminal Justice Coordinator
Inquiry Name
Dispute Mediation Service - Manhattan
Brief Description
Get free and confidential referrals for dispute mediation in Manhattan.
Call Resolution
Agency Closed
Department of Sanitation
Unique Id: 102446780 • Date: 2014-07-19T00:00:00.000 • Time: 7:39:56 PM
Unique Id
102446780
Date
2014-07-19T00:00:00.000
Time
7:39:56 PM
Date Time
2014-07-19T19:39:56.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Dirty Yard or Alley
Brief Description
Report of an unclean or untidy yard, alley, or court that is visible from the street.
Call Resolution
Universal Intake SR
Department of Housing Preservation and Development
Unique Id: 102446781 • Date: 2014-07-19T00:00:00.000 • Time: 5:06:34 PM
Unique Id
102446781
Date
2014-07-19T00:00:00.000
Time
5:06:34 PM
Date Time
2014-07-19T17:06:34.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Affordable Housing Information - Spanish
Brief Description
Information in Spanish about renting or buying an affordable apartment.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446782 • Date: 2014-07-19T00:00:00.000 • Time: 9:52:47 AM
Unique Id
102446782
Date
2014-07-19T00:00:00.000
Time
9:52:47 AM
Date Time
2014-07-19T09:52:47.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
Department of Transportation
Unique Id: 102446783 • Date: 2014-07-19T00:00:00.000 • Time: 11:42:10 AM
Unique Id
102446783
Date
2014-07-19T00:00:00.000
Time
11:42:10 AM
Date Time
2014-07-19T11:42:10.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Blocked Sidewalk - Construction
Brief Description
Construction activity blocking pedestrian traffic on City sidewalks.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 102446784 • Date: 2014-07-19T00:00:00.000 • Time: 8:15:20 AM
Unique Id
102446784
Date
2014-07-19T00:00:00.000
Time
8:15:20 AM
Date Time
2014-07-19T08:15:20.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 102446785 • Date: 2014-07-19T00:00:00.000 • Time: 7:18:35 PM
Unique Id
102446785
Date
2014-07-19T00:00:00.000
Time
7:18:35 PM
Date Time
2014-07-19T19:18:35.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Division Transfer
Brief Description
Hidden service for activity coding.
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 102446786 • Date: 2014-07-19T00:00:00.000 • Time: 4:35:25 PM
Unique Id
102446786
Date
2014-07-19T00:00:00.000
Time
4:35:25 PM
Date Time
2014-07-19T16:35:25.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Collection Bin Removal Request
Brief Description
Request for removal of an illegally placed collection bin.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446787 • Date: 2014-07-19T00:00:00.000 • Time: 11:18:28 AM
Unique Id
102446787
Date
2014-07-19T00:00:00.000
Time
11:18:28 AM
Date Time
2014-07-19T11:18:28.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Recycling Rules - Plastic
Brief Description
Information about which plastic items may be recycled and how to place them out for collection.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 102446788 • Date: 2014-07-19T00:00:00.000 • Time: 10:56:48 AM
Unique Id
102446788
Date
2014-07-19T00:00:00.000
Time
10:56:48 AM
Date Time
2014-07-19T10:56:48.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Street Sign - Dangling
Brief Description
Report of a street sign dangling, leaning, or fallen.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 102446789 • Date: 2014-07-19T00:00:00.000 • Time: 4:04:32 PM
Unique Id
102446789
Date
2014-07-19T00:00:00.000
Time
4:04:32 PM
Date Time
2014-07-19T16:04:32.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 102446790 • Date: 2014-07-19T00:00:00.000 • Time: 10:08:53 AM
Unique Id
102446790
Date
2014-07-19T00:00:00.000
Time
10:08:53 AM
Date Time
2014-07-19T10:08:53.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446791 • Date: 2014-07-19T00:00:00.000 • Time: 10:23:54 AM
Unique Id
102446791
Date
2014-07-19T00:00:00.000
Time
10:23:54 AM
Date Time
2014-07-19T10:23:54.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446792 • Date: 2014-07-19T00:00:00.000 • Time: 7:46:13 AM
Unique Id
102446792
Date
2014-07-19T00:00:00.000
Time
7:46:13 AM
Date Time
2014-07-19T07:46:13.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Caller Hung Up
Department of Sanitation
Unique Id: 102446793 • Date: 2014-07-19T00:00:00.000 • Time: 8:41:25 AM
Unique Id
102446793
Date
2014-07-19T00:00:00.000
Time
8:41:25 AM
Date Time
2014-07-19T08:41:25.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Internal Transfer
3-1-1 Call Center
Unique Id: 102446794 • Date: 2014-07-19T00:00:00.000 • Time: 12:29:44 PM
Unique Id
102446794
Date
2014-07-19T00:00:00.000
Time
12:29:44 PM
Date Time
2014-07-19T12:29:44.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Health and Hospitals Corporation
Unique Id: 102446795 • Date: 2014-07-19T00:00:00.000 • Time: 9:41:11 AM
Unique Id
102446795
Date
2014-07-19T00:00:00.000
Time
9:41:11 AM
Date Time
2014-07-19T09:41:11.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Find a Public Hospital
Brief Description
Location of a New York City public hospital, which can also provide clinic referrals.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 102446796 • Date: 2014-07-19T00:00:00.000 • Time: 5:15:37 PM
Unique Id
102446796
Date
2014-07-19T00:00:00.000
Time
5:15:37 PM
Date Time
2014-07-19T17:15:37.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Comment for the Mayor
Brief Description
Opinions and suggestions for the Mayor, including those about City government processes.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 102446797 • Date: 2014-07-19T00:00:00.000 • Time: 6:30:02 PM
Unique Id
102446797
Date
2014-07-19T00:00:00.000
Time
6:30:02 PM
Date Time
2014-07-19T18:30:02.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Special Waste Disposal Locations and Rules
Brief Description
Instructions about how and where to dispose of special waste, such as batteries, oil, paint, and tires.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446798 • Date: 2014-07-19T00:00:00.000 • Time: 12:10:24 PM
Unique Id
102446798
Date
2014-07-19T00:00:00.000
Time
12:10:24 PM
Date Time
2014-07-19T12:10:24.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446799 • Date: 2014-07-19T00:00:00.000 • Time: 6:02:59 PM
Unique Id
102446799
Date
2014-07-19T00:00:00.000
Time
6:02:59 PM
Date Time
2014-07-19T18:02:59.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Comment for the Mayor
Brief Description
Opinions and suggestions for the Mayor, including those about City government processes.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 102446800 • Date: 2014-07-19T00:00:00.000 • Time: 12:19:18 PM
Unique Id
102446800
Date
2014-07-19T00:00:00.000
Time
12:19:18 PM
Date Time
2014-07-19T12:19:18.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Illegal Dumping - Past
Brief Description
Report of improper disposal of one cubic yard or more of trash on public property which needs to be cleaned up.
Call Resolution
Internal Transfer
3-1-1 Call Center
Unique Id: 102446801 • Date: 2014-07-20T00:00:00.000 • Time: 12:13:16 AM
Unique Id
102446801
Date
2014-07-20T00:00:00.000
Time
12:13:16 AM
Date Time
2014-07-20T00:13:16.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 102446802 • Date: 2014-07-19T00:00:00.000 • Time: 12:12:32 PM
Unique Id
102446802
Date
2014-07-19T00:00:00.000
Time
12:12:32 PM
Date Time
2014-07-19T12:12:32.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Recycling Collection
Brief Description
Report that recycling was not collected on the scheduled day.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 102446803 • Date: 2014-07-19T00:00:00.000 • Time: 10:05:59 PM
Unique Id
102446803
Date
2014-07-19T00:00:00.000
Time
10:05:59 PM
Date Time
2014-07-19T22:05:59.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 102446804 • Date: 2014-07-19T00:00:00.000 • Time: 10:35:46 AM
Unique Id
102446804
Date
2014-07-19T00:00:00.000
Time
10:35:46 AM
Date Time
2014-07-19T10:35:46.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Internal Transfer
Department of Sanitation
Unique Id: 102446805 • Date: 2014-07-19T00:00:00.000 • Time: 7:33:03 PM
Unique Id
102446805
Date
2014-07-19T00:00:00.000
Time
7:33:03 PM
Date Time
2014-07-19T19:33:03.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Recycling Collection
Brief Description
Report that recycling was not collected on the scheduled day.
Call Resolution
Information Provided