311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
Department of Finance
Unique Id: 100001773 • Date: 2014-03-27T00:00:00.000 • Time: 3:13:48 PM
Unique Id
100001773
Date
2014-03-27T00:00:00.000
Time
3:13:48 PM
Date Time
2014-03-27T15:13:48.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Business Tax Information and Assistance
Brief Description
Information on tax policy and procedures for businesses and help with resolving payment issues.
Call Resolution
Transfer to City Agency
NYS Office of Children and Family Services
Unique Id: 100001774 • Date: 2014-03-27T00:00:00.000 • Time: 5:23:50 PM
Unique Id
100001774
Date
2014-03-27T00:00:00.000
Time
5:23:50 PM
Date Time
2014-03-27T17:23:50.000
Agency
OCFS
Agency Name
NYS Office of Children and Family Services
Inquiry Name
Child Support Information and Assistance
Brief Description
Information and assistance about child support and enforcement.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 100001775 • Date: 2014-03-27T00:00:00.000 • Time: 4:14:50 PM
Unique Id
100001775
Date
2014-03-27T00:00:00.000
Time
4:14:50 PM
Date Time
2014-03-27T16:14:50.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Apartment Maintenance Complaint
Brief Description
Report a maintenance problem inside an apartment.
Call Resolution
Routed to Web Page
New York City Police Department
Unique Id: 100001776 • Date: 2014-03-27T00:00:00.000 • Time: 2:43:17 PM
Unique Id
100001776
Date
2014-03-27T00:00:00.000
Time
2:43:17 PM
Date Time
2014-03-27T14:43:17.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Suspicious Package
Brief Description
Report of a suspicious looking package. Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
New York City Police Department
Unique Id: 100001777 • Date: 2014-03-27T00:00:00.000 • Time: 6:53:10 PM
Unique Id
100001777
Date
2014-03-27T00:00:00.000
Time
6:53:10 PM
Date Time
2014-03-27T18:53:10.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Illegal Eviction or Lockout
Brief Description
Report an eviction that was not performed by a City Marshal or Sheriff. Requires immediate transfer to 911.
Call Resolution
Information Provided
Department of Buildings
Unique Id: 100001778 • Date: 2014-03-27T00:00:00.000 • Time: 4:48:32 PM
Unique Id
100001778
Date
2014-03-27T00:00:00.000
Time
4:48:32 PM
Date Time
2014-03-27T16:48:32.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Schedule a Plan Examiner Appointment
Brief Description
Request an appointment with a Plan Examiner.
Call Resolution
Scheduled Appt
New York City Police Department
Unique Id: 100001779 • Date: 2014-03-27T00:00:00.000 • Time: 9:48:01 PM
Unique Id
100001779
Date
2014-03-27T00:00:00.000
Time
9:48:01 PM
Date Time
2014-03-27T21:48:01.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Division Transfer
Brief Description
Hidden service for activity coding.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 100001780 • Date: 2014-03-27T00:00:00.000 • Time: 6:37:19 PM
Unique Id
100001780
Date
2014-03-27T00:00:00.000
Time
6:37:19 PM
Date Time
2014-03-27T18:37:19.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
Governor of New York
Unique Id: 100001781 • Date: 2014-03-27T00:00:00.000 • Time: 10:36:30 AM
Unique Id
100001781
Date
2014-03-27T00:00:00.000
Time
10:36:30 AM
Date Time
2014-03-27T10:36:30.000
Agency
GOVERNOR
Agency Name
Governor of New York
Inquiry Name
Contact the Governor
Brief Description
Opinion for Governor Andrew M. Cuomo or contact information for his staff.
Call Resolution
Information Provided
Human Resources Administration
Unique Id: 100001782 • Date: 2014-03-27T00:00:00.000 • Time: 11:23:36 AM
Unique Id
100001782
Date
2014-03-27T00:00:00.000
Time
11:23:36 AM
Date Time
2014-03-27T11:23:36.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Food Stamp Assistance
Brief Description
Assistance with SNAP, which helps individuals and families buy food. Includes case status and recertification assistance.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 100001783 • Date: 2014-03-27T00:00:00.000 • Time: 1:07:25 PM
Unique Id
100001783
Date
2014-03-27T00:00:00.000
Time
1:07:25 PM
Date Time
2014-03-27T13:07:25.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Arrested Person Location - Queens
Brief Description
Locate a person you think is in police custody in Queens.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 100001784 • Date: 2014-03-27T00:00:00.000 • Time: 9:48:27 AM
Unique Id
100001784
Date
2014-03-27T00:00:00.000
Time
9:48:27 AM
Date Time
2014-03-27T09:48:27.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 100001785 • Date: 2014-03-27T00:00:00.000 • Time: 9:28:43 PM
Unique Id
100001785
Date
2014-03-27T00:00:00.000
Time
9:28:43 PM
Date Time
2014-03-27T21:28:43.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Heat or Hot Water Complaint in Entire Residential Building
Brief Description
Report a heat or hot water problem affecting an entire apartment building.
Call Resolution
Routed to Web Page
New York City Housing Authority
Unique Id: 100001786 • Date: 2014-03-27T00:00:00.000 • Time: 3:47:29 PM
Unique Id
100001786
Date
2014-03-27T00:00:00.000
Time
3:47:29 PM
Date Time
2014-03-27T15:47:29.000
Agency
NYCHA
Agency Name
New York City Housing Authority
Inquiry Name
Public Housing Assistance Status - All Boroughs
Brief Description
Status of a NYCHA public housing application filed in 1993 or later.
Call Resolution
Transfer to City Agency
Health and Hospitals Corporation
Unique Id: 100001787 • Date: 2014-03-27T00:00:00.000 • Time: 11:49:08 AM
Unique Id
100001787
Date
2014-03-27T00:00:00.000
Time
11:49:08 AM
Date Time
2014-03-27T11:49:08.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Find a Public Hospital
Brief Description
Location of a New York City public hospital, which can also provide clinic referrals.
Call Resolution
Information Provided
Department of Health and Mental Hygiene
Unique Id: 100001788 • Date: 2014-03-27T00:00:00.000 • Time: 9:24:40 AM
Unique Id
100001788
Date
2014-03-27T00:00:00.000
Time
9:24:40 AM
Date Time
2014-03-27T09:24:40.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Preventing and Getting Rid of Bed Bugs Safely Brochure
Brief Description
Request for a copy of a bed bug prevention and control brochure.
Call Resolution
Routed to Web Page
Department of Finance
Unique Id: 100001789 • Date: 2014-03-27T00:00:00.000 • Time: 11:14:01 AM
Unique Id
100001789
Date
2014-03-27T00:00:00.000
Time
11:14:01 AM
Date Time
2014-03-27T11:14:01.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
DRIE - Status Lookup
Brief Description
Status of a submitted application for Disability Rent Increase Exemption.
Call Resolution
CSMS SR
Department of Buildings
Unique Id: 100001790 • Date: 2014-03-27T00:00:00.000 • Time: 9:46:20 AM
Unique Id
100001790
Date
2014-03-27T00:00:00.000
Time
9:46:20 AM
Date Time
2014-03-27T09:46:20.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
CancelModifyReschedule PlanExamAppointments
Brief Description
Not for CCR use.
Call Resolution
Appt Information Provided
Department of Environmental Protection
Unique Id: 100001882 • Date: 2014-03-28T00:00:00.000 • Time: 1:24:57 AM
Unique Id
100001882
Date
2014-03-28T00:00:00.000
Time
1:24:57 AM
Date Time
2014-03-28T01:24:57.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise from Dog
Brief Description
Report noise from a barking dog.
Call Resolution
Internal Transfer
Department of Environmental Protection
Unique Id: 100001791 • Date: 2014-03-27T00:00:00.000 • Time: 12:58:38 PM
Unique Id
100001791
Date
2014-03-27T00:00:00.000
Time
12:58:38 PM
Date Time
2014-03-27T12:58:38.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Fire Hydrant Defective
Brief Description
Report a fire hydrant that is damaged, broken, or cracked.
Call Resolution
Internal Transfer
New York City Housing Authority
Unique Id: 100001792 • Date: 2014-03-27T00:00:00.000 • Time: 9:09:15 AM
Unique Id
100001792
Date
2014-03-27T00:00:00.000
Time
9:09:15 AM
Date Time
2014-03-27T09:09:15.000
Agency
NYCHA
Agency Name
New York City Housing Authority
Inquiry Name
NYCHA Borough Management Office - Bronx
Brief Description
Complaint or question from a NYCHA resident.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 100001793 • Date: 2014-03-27T00:00:00.000 • Time: 8:42:20 PM
Unique Id
100001793
Date
2014-03-27T00:00:00.000
Time
8:42:20 PM
Date Time
2014-03-27T20:42:20.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Federal Deposit Insurance Corporation
Unique Id: 100001794 • Date: 2014-03-27T00:00:00.000 • Time: 1:59:13 PM
Unique Id
100001794
Date
2014-03-27T00:00:00.000
Time
1:59:13 PM
Date Time
2014-03-27T13:59:13.000
Agency
FDIC
Agency Name
Federal Deposit Insurance Corporation
Inquiry Name
Credit Card Complaint
Brief Description
Complaint about a credit card company.
Call Resolution
Transfer to City Agency
Department of Environmental Protection
Unique Id: 100001795 • Date: 2014-03-28T00:00:00.000 • Time: 12:46:50 AM
Unique Id
100001795
Date
2014-03-28T00:00:00.000
Time
12:46:50 AM
Date Time
2014-03-28T00:46:50.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise from Construction After Hours
Brief Description
Report noise from street or building construction Monday to Friday 6 PM to 7 AM, or anytime on Saturday or Sunday without a permit.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100001796 • Date: 2014-03-27T00:00:00.000 • Time: 8:51:23 AM
Unique Id
100001796
Date
2014-03-27T00:00:00.000
Time
8:51:23 AM
Date Time
2014-03-27T08:51:23.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Pothole on Street
Brief Description
Report a pothole on a street.
Call Resolution
Routed to Web Page
New York City Police Department
Unique Id: 100001797 • Date: 2014-03-27T00:00:00.000 • Time: 5:31:46 PM
Unique Id
100001797
Date
2014-03-27T00:00:00.000
Time
5:31:46 PM
Date Time
2014-03-27T17:31:46.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Arrested Person Location - Brooklyn
Brief Description
Locate a person you think is in police custody in Brooklyn.
Call Resolution
Information Provided
Department of Homeless Services
Unique Id: 100001798 • Date: 2014-03-27T00:00:00.000 • Time: 3:10:33 PM
Unique Id
100001798
Date
2014-03-27T00:00:00.000
Time
3:10:33 PM
Date Time
2014-03-27T15:10:33.000
Agency
DHS
Agency Name
Department of Homeless Services
Inquiry Name
Homeless Shelter Intake for Single Adults
Brief Description
Apply for shelter for single homeless adults 18 and older.
Call Resolution
Information Provided
Department of Environmental Protection
Unique Id: 100001799 • Date: 2014-03-27T00:00:00.000 • Time: 9:56:59 PM
Unique Id
100001799
Date
2014-03-27T00:00:00.000
Time
9:56:59 PM
Date Time
2014-03-27T21:56:59.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise from Construction After Hours
Brief Description
Report noise from street or building construction Monday to Friday 6 PM to 7 AM, or anytime on Saturday or Sunday without a permit.
Call Resolution
Internal Transfer
3-1-1 Call Center
Unique Id: 100001800 • Date: 2014-03-27T00:00:00.000 • Time: 3:56:09 PM
Unique Id
100001800
Date
2014-03-27T00:00:00.000
Time
3:56:09 PM
Date Time
2014-03-27T15:56:09.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100001801 • Date: 2014-03-27T00:00:00.000 • Time: 5:33:00 PM
Unique Id
100001801
Date
2014-03-27T00:00:00.000
Time
5:33:00 PM
Date Time
2014-03-27T17:33:00.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Lost or Found Property
Brief Description
Report lost or found property.
Call Resolution
Information Provided
Department of Education
Unique Id: 100001802 • Date: 2014-03-27T00:00:00.000 • Time: 11:32:49 AM
Unique Id
100001802
Date
2014-03-27T00:00:00.000
Time
11:32:49 AM
Date Time
2014-03-27T11:32:49.000
Agency
DOE
Agency Name
Department of Education
Inquiry Name
Find a School
Brief Description
Get contact information for a specific school.
Call Resolution
Routed to Web Page
Department of Finance
Unique Id: 100001803 • Date: 2014-03-27T00:00:00.000 • Time: 1:26:18 PM
Unique Id
100001803
Date
2014-03-27T00:00:00.000
Time
1:26:18 PM
Date Time
2014-03-27T13:26:18.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
Department of Buildings
Unique Id: 100001804 • Date: 2014-03-27T00:00:00.000 • Time: 4:51:15 PM
Unique Id
100001804
Date
2014-03-27T00:00:00.000
Time
4:51:15 PM
Date Time
2014-03-27T16:51:15.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
CancelModifyReschedule PlanExamAppointments
Brief Description
Not for CCR use.
Call Resolution
Cancelled Appt
Department of Environmental Protection
Unique Id: 100001805 • Date: 2014-03-27T00:00:00.000 • Time: 7:54:39 PM
Unique Id
100001805
Date
2014-03-27T00:00:00.000
Time
7:54:39 PM
Date Time
2014-03-27T19:54:39.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Manhole Overflow - Priority
Brief Description
Report a manhole overflowing.
Call Resolution
Universal Intake SR
Department of Health and Mental Hygiene
Unique Id: 100001806 • Date: 2014-03-27T00:00:00.000 • Time: 1:01:22 PM
Unique Id
100001806
Date
2014-03-27T00:00:00.000
Time
1:01:22 PM
Date Time
2014-03-27T13:01:22.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Mobile Food Permit Holders - April Workshops
Brief Description
Mobile Food Permit holders - April new rule workshops
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100001807 • Date: 2014-03-27T00:00:00.000 • Time: 9:39:12 AM
Unique Id
100001807
Date
2014-03-27T00:00:00.000
Time
9:39:12 AM
Date Time
2014-03-27T09:39:12.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Defective or Damaged
Brief Description
Report a Muni-Meter that is damaged, not accepting coins, not reading cards, has fast or failed timing, or is not printing receipts.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 100001808 • Date: 2014-03-27T00:00:00.000 • Time: 1:49:46 PM
Unique Id
100001808
Date
2014-03-27T00:00:00.000
Time
1:49:46 PM
Date Time
2014-03-27T13:49:46.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Payment Problem or Penalty Adjustment
Brief Description
Help with a parking ticket payment problem.
Call Resolution
Internal Transfer
New York City Police Department
Unique Id: 100001809 • Date: 2014-03-27T00:00:00.000 • Time: 5:26:31 PM
Unique Id
100001809
Date
2014-03-27T00:00:00.000
Time
5:26:31 PM
Date Time
2014-03-27T17:26:31.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Police Precinct or PSA by Location
Brief Description
Find a precinct or police service area (PSA) for a specific address.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 100001810 • Date: 2014-03-27T00:00:00.000 • Time: 2:17:38 PM
Unique Id
100001810
Date
2014-03-27T00:00:00.000
Time
2:17:38 PM
Date Time
2014-03-27T14:17:38.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Apartment Maintenance Complaint
Brief Description
Report a maintenance problem inside an apartment.
Call Resolution
Routed to Web Page
Department of Health and Mental Hygiene
Unique Id: 100001811 • Date: 2014-03-27T00:00:00.000 • Time: 9:58:33 AM
Unique Id
100001811
Date
2014-03-27T00:00:00.000
Time
9:58:33 AM
Date Time
2014-03-27T09:58:33.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Health Insurance Coverage Application Assistance
Brief Description
Get contact information for an assistor who can meet with you in person to help you sign up for affordable health insurance.
Call Resolution
Transfer to City Agency
NYC Comptroller
Unique Id: 100001813 • Date: 2014-03-27T00:00:00.000 • Time: 1:53:16 PM
Unique Id
100001813
Date
2014-03-27T00:00:00.000
Time
1:53:16 PM
Date Time
2014-03-27T13:53:16.000
Agency
COMP
Agency Name
NYC Comptroller
Inquiry Name
File Claim Against the City
Brief Description
Report personal injury or property damage against the City or a City contractor including damage to a vehicle from a pothole.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 100001814 • Date: 2014-03-27T00:00:00.000 • Time: 6:45:22 PM
Unique Id
100001814
Date
2014-03-27T00:00:00.000
Time
6:45:22 PM
Date Time
2014-03-27T18:45:22.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Medical or Health Related Emergency
Brief Description
Report of any type of medical or health related emergency. Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
Department of Buildings
Unique Id: 100001815 • Date: 2014-03-27T00:00:00.000 • Time: 1:32:01 PM
Unique Id
100001815
Date
2014-03-27T00:00:00.000
Time
1:32:01 PM
Date Time
2014-03-27T13:32:01.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Building Construction or Alteration Permit - Bronx
Brief Description
Permit for building construction or alteration.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 100001816 • Date: 2014-03-27T00:00:00.000 • Time: 9:29:09 PM
Unique Id
100001816
Date
2014-03-27T00:00:00.000
Time
9:29:09 PM
Date Time
2014-03-27T21:29:09.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Vehicle
Brief Description
Report noise from a vehicle, including horn honking, engine idling, and loud music.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 100001817 • Date: 2014-03-27T00:00:00.000 • Time: 6:43:06 PM
Unique Id
100001817
Date
2014-03-27T00:00:00.000
Time
6:43:06 PM
Date Time
2014-03-27T18:43:06.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Police Precinct or PSA by Location
Brief Description
Find a precinct or police service area (PSA) for a specific address.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100001818 • Date: 2014-03-27T00:00:00.000 • Time: 9:49:18 PM
Unique Id
100001818
Date
2014-03-27T00:00:00.000
Time
9:49:18 PM
Date Time
2014-03-27T21:49:18.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Bus Stop Shelter Complaint
Brief Description
Report that a City bus stop shelter needs maintenance or repair.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 100001819 • Date: 2014-03-27T00:00:00.000 • Time: 5:20:27 PM
Unique Id
100001819
Date
2014-03-27T00:00:00.000
Time
5:20:27 PM
Date Time
2014-03-27T17:20:27.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100001820 • Date: 2014-03-27T00:00:00.000 • Time: 3:24:35 PM
Unique Id
100001820
Date
2014-03-27T00:00:00.000
Time
3:24:35 PM
Date Time
2014-03-27T15:24:35.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Homeowner Tax Benefit Application - General
Brief Description
Combined application for most of the available property owners' tax exemption programs.
Call Resolution
Information Provided
160593439
Unique Id: 160593439 • Date: 2024-09-19T00:00:00.000 • Time: 12:02:35 AM
Unique Id
160593439
Date
2024-09-19T00:00:00.000
Time
12:02:35 AM
Date Time
2024-09-19T00:02:35.000
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
New York City Police Department
Unique Id: 100001821 • Date: 2014-03-27T00:00:00.000 • Time: 12:04:02 PM
Unique Id
100001821
Date
2014-03-27T00:00:00.000
Time
12:04:02 PM
Date Time
2014-03-27T12:04:02.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911