Description
This audit assesed the efficiency of the HIV/AIDS Services Administration (HASA) in processing client
applications for permanaent housing. HASA is not efficient in doing this, due to the audit findings. Case managers do not
track the progress of permanent housing applications filed with the Housing Unit. However, the
Human Resources Administration(HRA) officials acknowledged the problems identified during the audit and stated that
HASA has instituted changes. Severeal recommendations are made, which include that the Case Financial Assessment (CBCFA) packages are processed in a more
timely manner, and that supervisors track the timeliness in processing CBCFA packages.